The Capetonian - Halal

Good location. Quiet. Good breakfast. Spacious room. Beds and pillows comfortable. Linen white and clean. No alcohol and no smoking policy. The lifts are new.

Hotel is busy upgrading which we were informed about 2 days after making the booking which was fine. It is run down. It needs a touch of class. The doors and frames in passages and on room cupboards are very old and tatty even with new paint. Curtains and carpets are just bearable. No friendly space in reception to facilitate coffee/alcohol free drinks and snacks. A coffee bar with a machine which could make proper coffee (filter/beans) would enhance the experience.

The beds are super comfy..lovely linen. The jamaat khana was a real plus. Staff was exceptional- so accommodating and always happy to ensure that our needs were met. In fact- I would also compliment certain staff who went above and beyond. The in room dining was also great..compliments to the chef for the delicious sticky wings . Absolute value for money. I love the No Alcohol policy. Will be back InshAllah

Very clean and friendly staff

Everything was excellent I can’t complain

Halal food

Rude receptionist. Provide accurate information but it was AT me instead of to me.

The food was good and rooms with lovely view.

The noise at bfast because they hosted schools. It was crowded too.

It was fine

Nothing

Their breakfast is great with a wide variety and the staff are friendly.

Now we didn't choose to upgrade our room, but we did not expect a room that had such a bad draft due to holes in the wall around the aircon... the wind swept through there all night and sadly made the entire experience a rather awful one. When we told reception upon leaving the next morning, they were very disinterested. I used to rave about the Capetonian, I won't be raving anymore and doubt strongly that I will be back.

The rooms are clean and comfortable. The food at the restaurant was exceptional!

Nothing, everything was great!

I like the staff friendliness from Reception to morning restaurant reveivers. The space was very clean and location was very convenient 👌 👏

The carpet in the room due to my sinus problem

Prices

We had the old room

I liked the breakfast

The carpet in the room wasn't completely clean and the dstv didn't work on the first night.

Gostei de tudo, bem localizado, café da manhã maravilhoso, funcionários super simpáticos

De ter que ir embora, kkkkkkk

The location of the hotel is great. The rooms are comfortable and spacious. The food is Halaal. The staff are friendly and welcoming.

The shower edge on the floor was a bit rusty and could be cleaner.

Location excellent

Nothing

Friendly staff and good food

The staff and their buffet breakfast

The bathroom facilities were old...and no extra blankets it was a cold night only throws

Spacious family room, refurbished and great breakfast

Tiny bathroom and location can be risky at night.

Great stay

I like that everything was halaal and that the facilities were modern and clean.

N/A

Breakfast was excellent.

Had. A problem finding parking

Service was excellent 👌

N/A

Close to Christiaan Barnard hospital

Renovations on a Sunday (unplanned), load guests in parking lot till early hours of the morning

I like the convenience of the location. The staff is mostly nice and always friendly and helpful. The breakfast is very good.

I didn't like the fact that the TV remote didn't work properly the TV itself was a little old. The bathroom and shower was terrible. The bath shower combo is terrible. Hardly had any space to move in the shower. There was only 1 bath towel when we arrived and I had to call for extra towels on both days of my stay. I also don't like the hard floors the carpet floors they had before was much nicer.

The restaurant

Nothing

Very convenient n safe.

I have to say da bathrooms need an upgrade but da rooms n lovely.

Loved everything, especially the new renovated rooms. We stayed there about 2 times previously. I asked for one room for single bed and it was done quickly.

There's not really something that we didn't like.

The bedroom was spacious and met our family's expectations.

Whilst we were made aware of the renovations being done, the noise factor was quite off putting, especially when you wanted to get an early night's rest.

Its a great location, good value for our locals to afford a hotel experience. Breakfast was good. The waiters are eager to assist.

The rooms can be updated. The laminate flooring is worn, the bathroom looks worn as well. The pillow on the bed had a bit of lipstick stain. Otherwise it was overall clean

The location was perfect.

The room was old , the bed was (2 single beds pushed together) uncomfortable. The bath & shower was old & unsafe . No tissues in the bathroom. Small Television with inundated channels. The remote was taped. Very noisey with construction in progress. Not sufficient parking . This must be upgraded asap.

Excellent service, spotlessly clean, good breakfast

Food, staff, rooms, private location, accessible

Excellent location, friendly staff, parking space, amazing food

None

The breakfast 👌

The noise from the drilling n banging

We had a wonderful girlz trip as our overnight was at the Capetonian Hotel. We had an issue with the first room however with the help of housekeeping we were able to get a bigger room which met our needs. They were so helpful and accommodating. The breakfast buffet was the best. Will definitely book with them again in the future.

We made arrangements via booking.com for a third bed however we had to wait for a bit which was not the issue but it was annoying that it the arrangements were made prior to the stay.

Location

The plugs on the wall are outdated you need to carry your own pin plugs etc

The breakfast buffet was really good and staff were friendly and helpful. Loved the location of the hotel and the bed was very comfortable.

Room needed some work, using the shower flooded the bathroom floor, there were wires running across the wall that were really untidy and the safe was broken. The floor was also not swept properly, it was extremely dusty. It did get cleaned by room service the day after check in though

The Restaurant staff very friendly and helpful 👌 Lovely breakfast

Hotel was busy with renovation but the noise was very disturbing 😳

It was a great stay. I particularly enjoyed the comfortable and well-maintained rooms, the welcoming atmosphere, and the overall service. The location was also convenient, making it easy to get around.

There was very little to dislike. The stay was generally comfortable and enjoyable. Perhaps a wider breakfast selection and slightly faster service during busy periods could improve the experience further.

Location

Nothing

Real cape town style . excellent menue.

The sausages with eggs

Good location

The Food

The rooms where not up to standard the Capetonian way

the food

the bath, hair dryer and aircon was broken

The restaurant was good and that's about it

This was my second time. So the bathroom the shower head was shooting water from all angles. Cockroach in the shower head coming out, because the shower was so broken the floor was flooded with water. It just didn't meet my expectations at all.

All is good very clean and staff is helping any time

Breakfast

Na

The room was spacious and clean. The shower was nice, but it definitely needs a rail for in and out of the shower especially for the older people. Food was good, we just didn't see that it was a halal hotel.

Because it is a halal hotel, we will not visit it again as we missed the bacon at breakfast. The lounge area is very noisy as it is right in the middle of the reception and dining area. Would prefer a lounge that is more separated and quiet

The staff absolutely friendly im a regular atleast 4 times a year and everytime I just want to come back

It’s old and needs to be upgraded

The bathroom, the cupboards, the bed and the carpet

Perfect location

Plugs in the room were not easy access

Breakfast, room size, value for money

Its a halal hotel, should have provided the prayer mat in the rooms

I booked for 2 , but they provided towels and soap for only one .

Excellent stay

Reception moved us to a clean, neat room after complaint

Initial room allocated, in poor condition

Buffet sowohl morgens als auch abends war sehr gut. Mitarbeiter sehr freundlich und hilfsbereit.

Die Zimmer hätten etwas sauberer sein können.

The staff was amazing! Really friendly and helpful. We where there with about 80 school kids, plus some other school groups, and the staff handled it so professional, calm and friendly!!

Our bathroom door couldn't close - seemed like the door was recently painted and now too thick to fit in the frame. Pillows where to flat.

Everything

Nothing

Cleanliness, very welcoming staff members Ronald welcomed us with a smile and assisted us with keeping our luggage safe before check in.Breakfast was excellent.

The ironing board was too old with stains 🥲, needs to be changed but that ddnt spoil our stay.

ALL ROUND GOOD

Food was nice, bed slept nice, room was cosy

I planned my sister's 50th surprise party at the restaurant, and booking at the hotel. We had a few guest that also decided to stay over and hotel was able to assist with accommodations. Overall a great experience

Inattentive staff. The frontline staff definitely require more training. Hotel's dated but being refreshed while we were there. Buffer breakfast and dinner was exceptional. Restaurant staff were very good. Convenient location and parking. Would I stay there again? A resounding yes.

Very convenient location and good Halaal food. Note that website prices may be better than reception prices so check the website before confirming anything at the desk.

Staff so friends 😁

They lie about some of facilities they say they have but they don't have

Prayer place was my attraction. Staff members are all friendly and humble. Very neat Potraying high level of proffessionalism. I even tip some, not sure if its allowed but their staff is amazing. The rooms are spacious and spotless with lovely set up.

Not really discomforting but the aircons needs be upgraded. Add small cussions and a trow on the bed and by the couches just to brighten up the room.

I asked for the newly renovated family room and was very happy with the room, especially the comfort and the 2 separate bathrooms. The Halaal breakfast was also very good.

I used a rental car and was just not happy with the parking as I often could not find parking when I returned. I think that you should have a separate basement parking for guests staying at the hotel or a separate parking for visitors and day visitors using the restaurant or functions

Everything

Only that there was no smart to , so was not able to use the television but it was no big deal

Exceptionally clean and great value for money. Very close to the CTICC

I will defiantly recement this to my family and friends. We as a family had a excellent stay at the hotel. The breakfast was very good. The only problem we had was that the people that stayed in the room above us was a bit noisy and we had asked the reception to send someone to make them a bit quired so that my wife could get some sleep. Other than that, we had an enjoyable time.

Friendly staff, cleanliness, great breakfast, superb location.

Location

N/A

The breakfast was absolutely amazing everyday. I liked that it was so centeral and we could walk around the CBD .staff are very friendly and helpful. The hotel is beautiful and iam sure once renovations are completed its going to be awesome.

We did not have hot water twice . The place is under renovation and could get noisy but we were told this when booking.

Parking is a problem

The service

Parking

Room was lovely and spacious, and the bed was very comfortable. I loved the fact that you could hear any noise from outside or the other rooms.

Switching between the bath and shower was difficult because the tap selector didn't work properly. It was also disappointing that there was no DStv or Smart TV. Even standard hotel rooms usually offer a good selection of TV channels. I asked reception for some ice but was told to go into the busy restaurant and request it from the kitchen staff myself, which I felt was poor service. At most hotels, ice is delivered to your room. I also requested a two-point plug adaptor because there wasn't one in the room. It was supposed to be brought to me, but no one arrived, leaving me unable to charge my phone.

Their breakfast is on top

None

The location is very close to the CTICC. The staff are fantastic 😊. The food is also fantastic and halal. As a Muslim I also valued the fact that they have a Masjid on the 3rd floor is a plus. Free luggage storage is also a major plus. I'll definitely stay again.

The lack of ambient lighting in the room I stayed in. I'm not a fan of white bulbs.

Loved being close to all amenities and the breakfast was great

Upgrade the bathroom

The hotel is located in the centre of the city so approaching any corner of CPT is easy. They provide lovely and spacious rooms..

Comfortable clean rooms with new working amenities Friendly staff. Sumptuous breakfast Good dinner variety buffet

The staff was very friendly and helpful. The room was spacious and had everything we need. The bedding were great and we slept well. The breakfast was delicious and a had wide variety.

The overall cleaning lacked in the room. The sofas had dirty spots as well as the carpet. The shower floor got very slippery when wet, we had to throw a towel on the floor while showering. The street noise was keeping us awake, but that comes with the location.

The Capetonian Halaal, I visited a few days ago. Compared to other Hotels I have to admit that this is one of the BEST Hotels visited. The Staff is absolutely AWESOME, Friendly and Customer Satisfaction Orientated. The Guests are welcomed and made to feel at ease.. One of the cleanest kept Hotels by far... The Susperior Room I booked was and is Spectacular with a great view of the ocean as well as Table Bay Harbour.. Then we get to the Resturant, the Food (Strictly Halaal), The Vibe is beyond words.. The Chefs are of Top Notch catering, well Prepared Food. The Buffett is Exquisitely prepared (Even if you are not a Guest, I Recommend you grab your family, love ones or friends and Visit The Capetonian Halaal restaurant) Satisfaction Gaurenteed... To the female Ashleigh in the Restaurant, you are appreciated. You made our stay as easy and awesome as possible.. I call her Ashleigh The Coffee Girl, keep up the awesome service.. Guys, this establishment is highly recommended.. You have to go and visit even overnight and you have to meet Ashleigh The Coffee Girl to experience it for yourself..

Everything was good

Parking is just sometime a problem

Loved everything. The rooms were spacious and water pressure in shower was good. Breakfast had a variety.

Everything was perfect.

Value for money , central location , large room

Old hotel, dirty room and floors , bed bugs

Breakfast amazing. Staff amazing!

Cleanliness, Great helpful staff. Safe parking was a bonus.

I think the room numbers should be painted or sprayed white because it's difficult to see as it is the same colour as the background ( dark brown )

I booked for years by the cape tonian

Breakfast is always nice. Great variety to choose from. Maybe put out some mugs for morning coffee.

The sliding doors could be replaced. It's a struggle to open. Too heavy for an elderly person to open.

Safe and clean

All was well

During my stay at The Capetonian, I really appreciated how friendly and accommodating the staff were from the moment I arrived. Check-in was smooth and welcoming, and when they realized they'd forgotten to leave water bottles in the room, they quickly made up for it and kindly brought us some complimentary water without any fuss. My room was spacious, clean and very comfortable, which made it easy to relax after a long day. Breakfast was another highlight—tasty with good variety, and honestly, excellent value for the price. Overall, the team made me feel well looked after throughout my stay.

I didn't like that my first impression of the hotel wasn't good. When I got to my floor, I was met with an old, worn, red carpet that made the place feel dated, even though the room itself was comfortable. The noise was a big issue. The toilet kept flushing loudly for ages, and the pipes were noisy generally. I could hear other guests showering and flushing, which made it hard to relax. The room had a shower over the bath, but the bath panel wasn't sealed properly, so the bathroom floor ended up wet every time I showered. There were very few power outlets, and it was confusing to know what you could safely unplug. I ended up plugging the kettle in by the air-conditioning unit and didn't bother charging my phone because I genuinely wasn't sure what was safe. The in-room safe was also worn out. The keypad numbers were so faded you couldn't see them properly, and it was awkward to use. It also didn't fit my laptop, which made it feel pretty useless. Parking was advertised as free, but it's shared with other businesses and not guaranteed. If the lot's full, you have to park a block away, which is inconvenient. I also felt the security was lacking, as it seemed easy for non-guests to access the floors without any checks. Although on the above-mentioned I do note that at the time of this review, the hotel was undergoing renovations so hopefully everything that was mentioned is part of their renovation list.

Very clean

I like everything

The bedding....

Great staff and good facilities

Shower. Water temperature goes from limit cold to burning hot twice a minute (I measured the time)

Location

Bathroom. To climb into a high bath to shower was very challenging considering we are pensioners. Bathroom too cramped.

Spacious room

Buffet dinner. The food is just limited to Indian cuisine.

Family and child friendly. Centrally located with ease of access for public transportation. Friendly staff and great breakfast and dinner buffets.

The beds were quite old. The heat setting on the fan did not work but we requested extra blankets to keep warm. The windows were dirty but they did indicate ongoing construction or renovations.

Teach your chefs to cook sausages properly and on time I cant be eating the sausage on my way out when I'm done with my meal

All was well

Friendly staff and a delicious buffet 😋

Nothing