Taj City Centre, Patna vs Similar Hotels

Rooms are in absolutely stunning condition and well appointed.

Generally poor: numerous complaints about very small rooms, old/soft mattresses or bad beds, cramped layout, and at least one report of a strong musty odor affecting sleep.

Loved the stay and found the room welcoming.

Spacious rooms but experienced issues with smell.

Clean and well maintained as per reviews.

Mixed signals: some guests praised clean bathrooms and stated 'cleanliness is very good', while others reported a musty/humid smell in rooms and that the restaurant was not clean.

Bathroom lighting needs improvement; otherwise cleanliness was praised.

Several mentions of moldy smells and a dead cockroach in the washroom.

Standard quality for this hotel tier.

Consistently positive: centrally located, walking distance to city centre and museums; repeatedly described as a major strength.

Standard quality for this hotel tier.

Location not explicitly mentioned, assigned a standard quality rating.

Top notch and superior service quality mentioned in reviews.

Mixed service: standout positive individual staff (Mohit) who went above and beyond, but multiple reports of slow/understaffed service, long check-in times, and front-desk staff appearing inexperienced or not speaking English well.

Highly praiseworthy hospitality and staff.

Staff were highlighted as very supportive, helpful, and accommodating.

Food quality was superb as noted in reviews.

Generally positive on food quality and breakfast variety/taste, but tempered by complaints about breakfast timing, slow room/restaurant service, and some restaurant cleanliness concerns.

Very positive feedback on restaurant services.

Food was described as good.

Standard quality for this hotel tier.

Moderate: gym and other amenities described as acceptable; some practical issues (poor in-room lighting layout, slow room service) lower the score slightly.

In house restaurant was excellent.

Amenities not explicitly mentioned, assigned a standard quality rating.

Complete money worksheet, indicating fair pricing.

Below average: guests felt rooms were too small for the tariff, issues with paying full at check-in, and general mismatch between price and room size/comfort.

Standard quality for this hotel tier.

The price was noted as high by one reviewer.