新世界
Shinsekai-hondori Higashi-nakano cho, Naniwa Ward, Osaka, Ebisu-Higashi 2 556-0002, Japan- Attraction
English
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About this hotel
Central Location
Modern Amenities
Nearby Attractions
To experience modern comfort in the heart of Osaka, look no further than Apartment Hotel 11 Tsutenkaku. Stay connected with free WiFi, and enjoy the convenience of a kitchenette in your air-conditioned apartment. Venture out to explore nearby landmarks like Tsutenkaku and Kanshizume of Wells. Book now to make the most of your Osaka getaway!
Nearby Attractions
通天閣
Tsūtenkaku, 6 Shinsekai Market, Naniwa Ward, Osaka, Ebisu-Higashi 1 556-0002, Japan- Commercial
- Office
- Tourist Site
- Fee
- Tower
- Viewpoint
- Wheelchair Accessible
王将碑
王将碑, Tsutenkaku-hondori, Naniwa Ward, Osaka, Ebisu-Higashi 1 556-0002, Japan- Memorial
キジ
キジ, Hanshin Expressway Route 14 Matsubara Line, Abeno Ward, Osaka, Abenosuji 4 546-0044, Japan- Attraction
アイファー（爬虫類生態館）
アイファー（爬虫類生態館）, Hanshin Expressway Route 14 Matsubara Line, Abeno Ward, Osaka, Abenosuji 4 546-0044, Japan- Tourist Site
- Attraction
サイ舎
サイ舎, Hanshin Expressway Route 14 Matsubara Line, Abeno Ward, Osaka, Abenosuji 4 546-0044, Japan- Tourist Site
- Attraction
チンパンジー舎
Chimpanzees, Hanshin Expressway Route 14 Matsubara Line, Abeno Ward, Osaka, Abenosuji 4 546-0044, Japan- Tourist Site
- Attraction
カバ舎
Hippos, Hanshin Expressway Route 14 Matsubara Line, Abeno Ward, Osaka, Abenosuji 4 546-0044, Japan- Tourist Site
- Attraction
フクロウ
Owls, Hanshin Expressway Route 14 Matsubara Line, Abeno Ward, Osaka, Abenosuji 4 546-0044, Japan- Attraction
シギ
シギ, Hanshin Expressway Route 14 Matsubara Line, Abeno Ward, Osaka, Abenosuji 4 546-0044, Japan- Attraction
フラミンゴ
Flamingos, Hanshin Expressway Route 14 Matsubara Line, Abeno Ward, Osaka, Abenosuji 4 546-0044, Japan- Attraction
アジアゾウ
アジアゾウ, Hanshin Expressway Route 14 Matsubara Line, Abeno Ward, Osaka, Abenosuji 4 546-0044, Japan- Attraction
ツル舎
ツル舎, Hanshin Expressway Route 14 Matsubara Line, Abeno Ward, Osaka, Abenosuji 4 546-0044, Japan- Tourist Site
- Attraction
ホッキョクグマ
Polar Bears, Hanshin Expressway Route 14 Matsubara Line, Abeno Ward, Osaka, Abenosuji 4 546-0044, Japan- Attraction
ハイエナ
Hyenas, Hanshin Expressway Route 14 Matsubara Line, Abeno Ward, Osaka, Abenosuji 4 546-0044, Japan- Attraction
ライオン
Lions, Hanshin Expressway Route 14 Matsubara Line, Abeno Ward, Osaka, Abenosuji 4 546-0044, Japan- Attraction
ニホンシカ
Japanese Deer, Hanshin Expressway Route 14 Matsubara Line, Abeno Ward, Osaka, Abenosuji 4 546-0044, Japan- Attraction
サル・ヒヒ舎
Monkeys, Hanshin Expressway Route 14 Matsubara Line, Abeno Ward, Osaka, Abenosuji 4 546-0044, Japan- Tourist Site
- Attraction
エミュー
Emus, Hanshin Expressway Route 14 Matsubara Line, Abeno Ward, Osaka, Abenosuji 4 546-0044, Japan- Attraction
うさぎ
Rabbits, Hanshin Expressway Route 14 Matsubara Line, Abeno Ward, Osaka, Abenosuji 4 546-0044, Japan- Attraction
Important Information
The charge for additional towels is as follows:
Towels: 500JPY per person, per night.
This property does not accommodate bachelor(ette) or similar parties.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.
Stay Details
Check-in from
04:00 PM
Check-out by
10:00 AM
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Airport shuttle
Soundproof rooms
Non-smoking throughout
Designated smoking area
Airport drop off
Airport pick up
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Physical distancing rules followed
Cashless payment available
Fire extinguishers
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
CCTV outside property
CCTV in common areas
Screens / Barriers between staff and guests for safety
Security alarm
Room Types
Quadruple Room with Balcony
Up to 6 guests28 sqm2 Double bed (131-150 cm wide)
Guests can make meals in the fully equipped kitchenette that features a refrigerator, kitchenware and a microwave. The quadruple room provides air conditioning, a washing machine, a balcony with city views as well as a private bathroom featuring a shower. The unit offers 2 beds.
Sleeps
Up to 6 guests
4 adults · 2 children
Beds
2 Double bed (131-150 cm wide)
Room details
28 sqm
City View
In-room amenities
ShowerAir conditioningHair dryerKitchenetteRefrigeratorDeskToiletMicrowaveWashing machinePrivate bathroomHeatingSlippersSofaLinenEntire unit located on ground floorUpper floors accessible by elevator
Triple Room
Up to 6 guests28 sqm3 Twin bed (90-130 cm wide)
The kitchenette has a refrigerator, kitchenware and a microwave. The triple room features air conditioning, a washing machine, a balcony with city views as well as a private bathroom boasting a shower. The unit has 3 beds.
Sleeps
Up to 6 guests
3 adults · 3 children
Beds
3 Twin bed (90-130 cm wide)
Room details
28 sqm
City View
In-room amenities
ShowerAir conditioningHair dryerKitchenetteRefrigeratorDeskToiletMicrowaveWashing machinePrivate bathroomHeatingSlippersSofaLinenEntire unit located on ground floorUpper floors accessible by elevator
Queen Room
Up to 3 guests28 sqmQueen bed (151-180 cm wide)
Meals can be prepared in the well-fitted kitchenette, which is fitted with a refrigerator, kitchenware and a microwave. The spacious double room offers air conditioning, a washing machine, a balcony with city views as well as a private bathroom boasting a shower. The unit has 1 bed.
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
28 sqm
City View
In-room amenities
ShowerAir conditioningHair dryerKitchenetteRefrigeratorDeskToiletMicrowaveWashing machinePrivate bathroomHeatingSlippersSofaLinenEntire unit located on ground floorUpper floors accessible by elevator
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(599 total)
Provider-sourced guest reviews.
8/10
Reviewed Sep 10, 2026The cleanliness and accommodation
Quite small but it’s okay
10/10
Reviewed Sep 8, 2026性价比非常高
7/10
Reviewed Sep 7, 2026Me gusto que la habitación y las camas eran grandes! La ducha me gusto que tenias para poder sujetar la alcachofa de la ducha, en otro hoteles no podíamos.
El ruido de la nevera era molesto para los que somos sensibles a los ruidos. Luego en este caso no hay servicio de cambio de toallas y sabanas, es de pago. Si querías contactar con el alojamiento para cualquier cosa es muy difícil, nosotras les escribimos por un tema pero no recibimos respuesta.
10/10
Reviewed Sep 6, 2026位置很好、離地鐵近，下樓就很多東西可以吃，在房間還可以看到通天閣。
無
9/10
Reviewed Sep 5, 2026房間非常乾淨，小小廚房卻很夠用，碗盤杯子，用具都很齊全，整體都很棒，只進出大門按密碼沒注意順序，卡在門口很久，後來發現很多人都我一樣耶，不過不影響，真覺得我不錯，價格很親民，再次來會再來訂
網站表明的坪數，似乎與實際有落差，應該沒有28坪，應該只有11-12坪
10/10
Reviewed Sep 4, 2026The room was clean, spacious, and comfortable. The location was very convenient, close to Tsutenkaku and many restaurants. The self check-in process was easy and smooth. It is quiet and I do not get disturb with the neighbors
None
10/10
Reviewed Aug 30, 2026交通方便，機能好，房間乾淨，有陽台，可以洗衣服，曬衣服
電梯有點悶熱，剛開始第一次入住有碰到點問題但 有順利聯繫客服解決
1/10
Reviewed Aug 29, 2026無
只因住宿稅,信用卡無法線上刷800日.聯繫飯店將近兩個多小時,得到的答覆只有線上刷卡,沒有其它任何辦法補救!
7/10
Reviewed Aug 29, 2026La hubicacion
La falta de personal no vimos a nadie no te cambian las toallas ya no digo que hagan la cama pero al menos las toallas deberían cambiarlas , si tienes cualquier problema tienes que llamar a un teléfono que si solo tienes datos no puedes hacer. En el Ascensor hace una calor horrible
10/10
Reviewed Aug 26, 2026離御堂筋線5號出口僅需幾分鐘路程，交通方便；5號出口旁就是唐吉軻德，附近有便利店及不少免稅店，購物也方便。 開窗就能近距離看到通天閣，房內附設小廚房，冰箱、微波爐與快煮爐等，還有洗衣機、曬衣陽台沒天都能洗衣。
電梯車箱內沒空調，壁貼類似地毯織品，夏天比較悶熱，索性使用電梯通常時間很短。
10/10
Reviewed Aug 25, 2026住這邊很方便，地鉄也方便
10/10
Reviewed Aug 24, 2026Localização PERFEITA!!!! O apartamento tem tudo que uma família de viajantes precisa! Foi tudo perfeito!
10/10
Reviewed Aug 24, 2026这次和朋友（2位成人）来大阪旅行，选择了住在通天阁附近的民宿，整体体验远超预期，分享一些真实感受供大家参考。 民宿位于大阪市中心浪速区，地理位置非常优越。步行仅需2-5分钟就能到达惠美须町地铁站，周边还有动物园前站和新今宫站，多条地铁和JR线交汇。无论是去心斋桥、难波购物，还是前往天王寺、梅田，交通都非常方便。 更棒的是，步行3-4分钟就能到通天阁和新世界美食街，楼下就有各种餐厅，大阪烧、章鱼烧随时可以吃到。周边还有24小时便利店和玉出超市，买东西、买食材都很方便。旁边还有最大的唐吉诃德，步行几分钟就到！ 在日本这种寸土寸金的地方，民宿的房间真的算非常宽敞了！两个28寸的行李箱可以轻松同时打开，完全不会觉得拥挤。房间干净整洁，床品舒适。 周边餐饮选择超级丰富，通天阁商店街有很多当地餐厅。晚上逛街回来饿了，下楼就有各种美食，完全不用担心找不到吃的。想自己做饭的话，附近的玉出超市24小时营业，随时可以买到新鲜食材。 · 厨房：配有冰箱、微波炉、锅碗瓢盆，可以去超市买和牛回来自己煮。 · 洗衣机：衣服洗了第二天就能穿，对旅行来说太方便了 · 独立卫浴：卫生间和浴室分开，互不耽误 · 免费WiFi、空调等基础设备齐全
10/10
Reviewed Aug 19, 2026交通便利
8/10
Reviewed Aug 17, 2026通天閣が近く立地は最高でした。
洗濯機があったが干す場所が無かった…
10/10
Reviewed Aug 16, 2026友達と2人で2泊しました。トリプルルームを2人で利用したので、部屋も広めで、荷物を広げてもゆったり過ごすことができました。アパートメントタイプなので、一般的なホテルよりも自宅にいるような感覚で落ち着いて過ごせたのもよかったです。 通天閣の近くなので、大阪らしい雰囲気を楽しみながら周辺を散策できました。観光の拠点としても使いやすく、2泊してもあまり窮屈に感じることなく快適に過ごせました。友達同士で大阪観光をする際には利用しやすいホテルだと思います。
10/10
Reviewed Aug 11, 2026It was amazing to be right in the middle of the Shinsekai neighborhood and the location was perfect. The cleanliness, comfort of the space, and especially the strength of the AC was greatly appreciated. The complimentary lunch was delicious too! Would stay here again.
The mirror cabinet in the bathroom opened the wrong way
7/10
Reviewed Aug 9, 2026La posizione
Poca assistenza senza cambio degli asciugamani
8/10
Reviewed Aug 8, 2026Spacious room Comfortable bed
No reception Luggage storage not secure / dependent on other guests’ honesty
9/10
Reviewed Aug 6, 2026Mycket prisvärt, rymligt hotellrum med utsikt över Tsutenkaku tower. Hotellet ligger precis vid restauranger och affärer och 5-6 min från transporter. Trots läget hör man inget in så man kan sova gott i bekväma sängar.
Det enda klagomålet är att det var väldigt obekväma, hårda kuddar. Sen kunde man önska någon hylla eller stol att lägga saker på.
10/10
Reviewed Jul 26, 2026Simplicité / prix / et mega donquijote juste à côté ouvert jusqu’à 5h du mat pour les insomnies
Nope
10/10
Reviewed Jul 24, 2026Location. Cleanliness.
Nothing
10/10
Reviewed Jul 23, 2026各方面都很好
10/10
Reviewed Jul 22, 2026Nice and spacious room. Close to Tsutenkaku tower and next to all the restaurants.
10/10
Reviewed Jul 16, 2026方便👍
沒有
9/10
Reviewed Jul 13, 2026位置很好，從機場搭南海電鐵到新今宮，便宜又方便 洗衣機還能有陽台能曬衣服 浴巾材質很舒服
因為在通天閣，鄰近大馬路，晚上要睡覺還能清楚聽到車子轟隆巨響，但還是很好睡的
6/10
Reviewed Jul 12, 2026Très grand et bien situé, très beau et propre.
Une odeur de poisson dans la chambre impossible à enlever
9/10
Reviewed Jul 12, 20261. 離通天閣很近，且不論是新今宮站或是天王寺站都沒有很遠，拖著行李走路也不會又太大負擔 2. 預登記入住的系統介面很人性化，不僅有繁體中文的介面，需要上傳文件的敘述也很清楚 3. 雖然房內可走動的地方偏小，不過畢竟是觀光景點附近，寸土寸金的地是也能理解 4. 入住與退房的流程，飯店人員都用booking的訊息功能交代得很清楚 5. 此次住在9樓，落地窗的隔音還不錯，牆壁的隔音也不差，基本上只有人經過門口時才聽到其他住客的聲音
10/10
Reviewed Jul 8, 2026Buena ubicación, buenas camas
10/10
Reviewed Jul 6, 2026Nice and close to the train station. We were in the tourist hotspot where everything is within walking distance. I loved the shower and the amenities provided. Nice and spacious, we didn’t even need to cook, as we could walk out of the apartment and find places to eat.
10/10
Reviewed Jul 5, 2026非常寬敞，應有盡有，非常喜歡
無
10/10
Reviewed Jul 4, 2026Its convenient clean and hotel let me check out late 1 hour,really appreciate it
7/10
Reviewed Jul 3, 2026Close everything perfect location
The room bit too small
10/10
Reviewed Jul 1, 2026鬧中取靜的地方，抬頭就可以看見通天閣，交通非常方便，買東西吃東西也很方便，有任何問題詢問也都能馬上回應，有機會會再入住
8/10
Reviewed Jun 29, 2026交通便利房間設施一應俱全。
空間有點擁擠。
9/10
Reviewed Jun 19, 2026都很滿意
無
3/10
Reviewed Jun 13, 2026Precio económico Ubicación cerca del metro
Estaba sucio (toallas y cama con pelo), mal olor en las camas La pieza era mucho más chica que en las fotos Faltaban instrucciones en inglés (clima, TV, lavadora) Con ventana abierta muy ruidosa en la noche
9/10
Reviewed Jun 12, 2026L'espace, le confort
Manque une baignoire et les toilettes serait mieux séparées
7/10
Reviewed Jun 11, 2026御堂筋跟堺筋線5號出口最近，有電梯，出口有唐吉軻德，往左邊走，路口有daily右轉進去左邊！熱水不夠熱，其他還不錯！
一開始問店家房間位置，他都不教我們怎麽走，只叫我們自己看地圖，感覺很不好，附近80%都是串炸，想吃別的還是去別的地方比較方便！
8/10
Reviewed Jun 11, 2026環境整潔，舒適
無
10/10
Reviewed Jun 9, 2026The room was clean and comfortable. The location is amazing. Shops and restaraunts right outside. Place to store your luggage and easy check in. Very handy having a washing machine and able to dry the clothes on the balcony.
8/10
Reviewed Jun 8, 2026La struttura è in un’ottima posizione centrale, comoda per raggiungere le varie zone centrali della città sia a piedi che non i mezzi
Un po’ piccola la stanza per 4 persone, ma comunque attrezzata di tutti i comfort utili
9/10
Reviewed Jun 7, 2026This was in the best location. Close to transport and lots of restaurants
Nothing
10/10
Reviewed Jun 3, 2026the location is very convenient, near to popular destination, short walk to train station
10/10
Reviewed May 31, 2026離車站近很方便，附近也有南海電鐵的車站，基本不用煩惱交通問題，地段在通天閣附近，所以飲食方面也不用擔心，3大超商、donki及麥當勞都在旁邊很方便。
三人房空間不能夠算是寬敞，如果三人都有行李箱也都需要打開，可能需要喬一下空間，另外沒有浴室是沒有浴缸的，是沒辦法泡澡的，當然這不是大問題，整體是很舒適的。
7/10
Reviewed May 29, 2026Nice cozy apartment room with all facilities
Chekin process was painful… Link sent for registration took ever to open With limited Internet , host should provide Wi-Fi if at property for registration After travel of 24 hrs ,,, early chekin at 3 PM was rejected Chekin 4 pm checkout 10 am is quite abnormal for hotels/apartments …
10/10
Reviewed May 27, 2026Good place in Shinsekai. A little bit far from the train stations. Amenities are very good.
Check-in time was a little late at 4PM. Very early arrival is not ideal.
10/10
Reviewed May 26, 2026Vị trí quá tuyệt vời👍👏💯👍😍🙌, ngay cạnh tháp, nhà thuốc cạnh bên muốn mua quà tặng, mỹ phẩm,đồ ăn cho bé cũng có, xung quanh quán ăn nhìu, đi 5p đến donki, ngay khu ăn uống vui chơi, ks sạch sẽ ấm cúng, có thể giặc đồ thoải mái,tôi đề nghị book phòng view tháp và họ đã sắp xếp phòng cho.nói chung quá hài lòng.nếu co dip sẽ quay lại đây.
Phòng ko có nước uống, tuy nhiên điều đó ko phải là vấn đề lớn
9/10
Reviewed May 25, 2026地點佳，晚上十點從地鐵回旅館也沒有冷清偏僻的感覺。
線上check-in在上傳護照照片的時候一直無法成功，不知道發生什麼問題，重新上傳了十次以上，當時不知道該找誰幫忙，覺得很無助。
9/10
Reviewed May 25, 2026住宿交通方便，走路幾分鐘可以搭大阪地下鐵、JR線、南海電鐵、阪堺電軌；周圍有唐吉訶德、居酒屋以及通天閣就在旁邊有許多美食可以選擇。住宿空間應有盡有(提供洗衣機、洗衣粉、微波爐、IH爐)，整體空間很大、乾淨，住宿方在入住前也會仔細提供說明! 整體來說CP值高!!下次還會考慮入住~
晚上10:00-11:00偶爾會聽到外面路人的聲音，但對於住宿整體影響不會太大~
10/10
Reviewed May 25, 2026在一個很方便的地點，買東西吃東西都方便。室內空間很大，隔音還不錯。浴室熱水很熱，水壓也很夠。
10/10
Reviewed May 20, 2026客服服務& 實用的設備
10/10
Reviewed May 16, 2026Excellent rapport qualité prix
La propreté
6/10
Reviewed May 14, 2026Location
8/10
Reviewed May 13, 2026Good place to stay if you like Osaka.
The bathroom smells not really good. They should put something to clear the smell.
9/10
Reviewed May 13, 2026The property is closer to the shops. Walking distance to train station. The staff is reachable, they answer your queries prompted.
None
9/10
Reviewed May 13, 2026Great location. Easy access to Metro. No real noise disturbance ecen though its super close to the strip. Clean, cozy and spacious. Step up from the typical Japanese hotel rooms.
Couldn't use the stove since the pots are not to be used with induction.
8/10
Reviewed May 10, 2026Situé juste à côté de la tour Hitachi, quartier animé proche des métros et trains. L'emplacement permet de visiter beaucoup de choses même à pied. Le personnel est réactif via chat mais non présent physiquement. C’est surprenant mais au final, nous n'avons pas eu besoin de plus. La chambre était très spacieuse. Les photos relatent bien la réalité.
Quelques details néanmoins auraient pu être mieux. Les oreillers étaient très durs. On a dû débrancher le frigo car il faisait beaucoup de bruit. Le système d'ouverture de la porte de la chambre est un peu capricieux. Mais rien de bien grave. Nous avons apprécié notre séjour.
10/10
Reviewed May 10, 2026Heerlijke accommodatie, lekker ruim. Wasmachine aanwezig in het appartement. Lekker balkon. Dichtbij de metro, het complex ligt in een ontzettend leuke buurt. Ik zou het zeker aanbevelen! Je hebt er een rechtstreekse verbinding naar het vliegveld KIX.
Er is niets wat ons niet beviel
8/10
Reviewed May 8, 2026通天閣のすぐ近くというロケーションがよかった。 部屋も綺麗だった。
チェックインのメールが中国語だったので戸惑った。 海外のお客さんが多くて夜中までうるさかったのが残念だつた。
7/10
Reviewed May 8, 2026The location was great and our room had a great view (the best view of any of our stays). The accommodation itself is very modern and secure. Our room was clean with a washing machine and a good working TV with chrome cast abilities.
We had a poor start due to our original room not being cleaned properly, however this was very promptly addressed by staff via the chat function and we were provided a new room in less than 10 minutes. The new room was evidently very clean. The beds were very uncomfortable/firm. It was difficult to sleep due to this. The nature of the self-service check in/stay itself was a different concept for us, but with this being said staff were very responsive to the chat function (as per the issue above). The other aspect of this that we didn’t particularly like was having to take out our own trash to a specific trash area downstairs, and despite it being a 4 night stay there wasn’t any housekeeping midway through.
9/10
Reviewed May 8, 2026The property is good. The only thing I didn’t like is that if you want to open the window to get fresh air at night, the noise from the street was too loud. Ambulances, people yelling, engines… all night long.
9/10
Reviewed May 5, 2026Było super !
9/10
Reviewed Apr 30, 2026Lokatie
Kamer aan de kleine kant voor 2 personen met bagage en fletsen (-:
10/10
Reviewed Apr 29, 2026Sehr sauber und ruhig 👍
9/10
Reviewed Apr 28, 2026下來隔壁就是通天閣商圈，晚上睡覺時會有點吵，但是很方便
7/10
Reviewed Apr 27, 2026emplacement parfait balcon avec vue salle debain et cuisine nickels
Literie peu confortable J'aurais apprécié un plateau de courtoisie avec thé et/ou café
9/10
Reviewed Apr 26, 2026舒適
無
10/10
Reviewed Apr 25, 2026Great location, clean and great facilities
10/10
Reviewed Apr 24, 2026Big room. Fully equipped with washing machines and kitchen. Easy access to subway.
None
9/10
Reviewed Apr 22, 2026地點方便
有時候有機械裝置聲音
10/10
Reviewed Apr 22, 2026La ubicación es perfecta, está junto a la torre de Osaka junto a restaurantes y a un paseo del resto de cosas a visitar.
9/10
Reviewed Apr 21, 2026Best location
10/10
Reviewed Apr 20, 2026Convenience. Very good view of Osaka tower from the roof.
Noise from the street
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Great location
- •Responsive service
- •Clean and comfortable
Areas to consider
- •Dust in the apartment
- •Small room size
- •Hard beds and pillows
Cleanliness
8.46/10Some mentions of dust and room cleanliness issues, affecting the experience.
Service
9.93/10Service is responsive and helpful, addressing guest inquiries effectively.
Location
9.47/10Exceptional location near attractions and transport, highly praised by guests.
Room Quality
8.42/10Room quality noted as acceptable but with issues like hard beds and small size.
Amenities
8.95/10Amenities are satisfactory, though there's room for improvements like laundry facilities.
Value for Money
8.91/10Generally good value considering location and size, but some included services lacking.
Food and Beverage
8.46/10Limited mentions, but some negative points about dining charges.
Overall Experience
9.43/10Overall positive experiences outweighing the negatives; recommended for families.