SA Sutera Avenue Homestay Kota Kinabalu Area KK City Opposite Imago vs Similar Hotels

Rooms generally well-reviewed, but some mentions of issues.

Room quality noted as needing improvements, especially mattresses and furniture.

Negative feedback on room comfort and outdated furnishings.

Room was mouldy, air conditioning was leaking, and bedding was not comfortable.

Mixed reviews about cleanliness, with some mentioning poor conditions.

Has some cleanliness issues mentioned such as smells in the toilet area and old towels.

Some cleanliness issues mentioned such as the floor making squeaky sounds and outdated condition.

The entire floor was still very wet and slippery upon arrival, indicating poor cleanliness.

Location is frequently praised for its convenience and accessibility.

Great location mentioned multiple times with proximity to Imago Mall.

Good location close to town area with easy access to shops and cafes.

Very central location, very near to Imago and plenty of nearby amenities.

Service issues mentioned, especially regarding communication and responsiveness.

Some guests noted issues with staff communication, but overall service rated positively.

Responsive staff throughout the stay and prompt customer service.

Service staff was slow and seemingly unwilling to assist, which affected the experience.

No significant mentions about food quality, hence average score.

Not specifically mentioned, but considered standard.

Limited comment on food; however, nearby convenience with shops.

No breakfast provided, but overall dining options around the location are decent.

Good amenities, although some reviews noted a lack of certain items like sheets.

Amenities are good but lack some essentials like a rice cooker and a proper TV.

Rooftop facilities and swimming pool positively noted.

The pool is a good feature, although some amenities like wifi were lacking.

Overall value praised, especially with positive comments on spaciousness and comfort.

Considered fairly good value, but some expectations not met.

Mixed feelings about value, especially with some reported issues.

Considering the features offered, the value is acceptable despite some negatives.