Beach Albatros Aqua Park - Hurghada

In addition to the amazing facilities, the hospitality of the staff is something else, everyone was very welcoming and helpful and all our needs were met. Special thanks to Amr Abdelaziz who made our checkin very quick and seamless!

Otelin konsepti çok iyi. Bizimle çok yakından ilgilenen Ayberk bey kardeşime çok teşekkür ederiz. Ayrıca otel çalışanı Al Amir kardeşime de çok teşekkürler. Çok güzeldi gene gelecek biz.

Çok sıcak şapkasız gezmeyin.

الموقع والشاطئ الموظفين والاستقبال الجيد خاصة من الأستاذ أمير

عدم وجود تنوع كافي للأطعمة .. وأيضاً بعض الأطعمة كانت ذات جودة قليلة

the booking was by Fadi Fayez : Everything was excellent. Everything about our stay was exceptional! Everything is amazing special thanks to Mr. Amir Elia at the reception desk who made everything to help, he was really helpful, professional and friendly. His exceptional hospitality, professionalism, and willingness to help truly made our stay extra special. The staff were warm, professional, and attentive they were helpful, friendly, and respectful. The hotel was very clean, the beach was amazing, and the location was fantastic. We thoroughly enjoyed the wide variety of high-quality food served daily (specially the Bakery). Honestly, it was an excellent vacation, and the children had a wonderful time at the aqua park. It was a truly great stay Many thanks to Mr. Amir from reception for his hospitality, he made our stay extra special.

Almost nothing it was really a very good experience

I had a very pleasant stay at the hotel. The room was clean and comfortable, and the staff were friendly, professional, and helpful. Special thanks to Mr. Amir Ellia for his great support and warm welcome. I truly appreciate his efforts, kindness, and attention to detail, which made my stay even more enjoyable. Overall, the service was excellent, and the location was very convenient. I would definitely consider staying here again and highly recommend the hotel.

Nothing

Hello . Really I am so happy to spend my holiday here . Every thing is perfect . Clean place. Amazing food . Many beautiful activities. Staff very kindly and helpful. Thanks for this holiday and I wish to keep this hotel very good . In the end I want to thanks Mr Hamada khalifa . Mr Amir Elia from reception and Mr bkhit. Mr mohamed Ismail from housekeeping

الالعاب المائيه ممتازه الخدمه رائعه العاملين في منتهى الاحترام

لا يوجد شواحن للسيارات الكهربائيه في كل فروع فنادق الباتروس

The breakfast was really great everything you can think about it was there , with a high quality The bakery on the breakfast was perfect specially the croissant and the fresh baladi bread

Nothing

Mr. Alamir was so respected and have excellent response

Mr. Shaban , room service was so cooperative

Alles

Beach, Aquapark, Dinner, and Staff.

Room selection and matching, Nightlife.

The property was good condition with a lot of activities for adults and children day and night the hotel full of enjoyment swimming for every blocks individual main pool with Aqua park nice Reception staff they doing the best Mr Amr And Mr Hamad as well as all others professionals good job guys housekeeping Me Hassan he makes the kids lough when he go characters by bath towels it’s all over perfect food was good and testy with five different restaurants you could choice tennis court golf course table tennis pharmacy doctor shops all what you need available air con good and Room temperature fell you cold even when the heat up outside.

Honestly nothing to complain about it just amazing

كل حاجه محترمه

كل حاجه رائعه

Everything was amazing, very clean and organized, very modern and beautifully. My kids enjoyed and wish they can go every year.

Nothing, everything was beautiful.

مكان ممتاز ومتكامل بيتش واكوا ومطاعم متنوعه وكذا فيو تحفة مارينا للرحلات ممكن متخرجش بره خرجت اكل سمك في مطعم وبعدين اكتشفت انه موجود جوة الفندق فرع ليه 😆 طاقم الاستقبال والضيافه محترمين ومرحبين وهم اجمل ما في المكان واكيد مننساش كافتريا كابتشينو بالجو والقاعدة والمشروبات والمخبوزات التحفة

المطاعم ممتازة في الافطار لكن غدا وعشا جيد محتاج اهتمام اكتر ولكن في العموم حلو

This resort is full of activities and fun times for everyone

All

Nothing

Snorkling and food Cleanless Exceptional location

Nothing

Everything was more than perfect

Night Show wasn't attractive Foam party not in the pool

Alles ist mehr als hervorragend. Der Strand und die Pools sind wunderschön, die Sauberkeit ist ausgezeichnet und der Service ist wirklich großartig. Die Mitarbeiter und Verantwortlichen sind äußerst freundlich, hilfsbereit und jederzeit für die Gäste da. Der Service ist rund um die Uhr verfügbar. Man kann sich darauf verlassen, dass jedes Problem – egal ob groß oder klein – ernst genommen und so schnell wie möglich gelöst wird. Man merkt, dass hier jeder seine Arbeit sehr gut macht und großen Wert auf die Zufriedenheit der Gäste und den guten Ruf des Resorts legt. Bei Essen und Getränken gibt es eine riesige Auswahl. Es gibt mehrere Restaurants für unterschiedliche Geschmäcker, darunter asiatische, deutsche, italienische und orientalische Küche. Außerdem gibt es viele verschiedene Honigsorten und eine unglaubliche Auswahl an Desserts. Man weiß manchmal wirklich nicht, was man zuerst essen oder trinken soll. Auch die Sicherheit an den Pools und am Strand ist auf einem sehr hohen Niveau – manchmal sogar etwas übertrieben, was für mich persönlich vielleicht der einzige kleine Kritikpunkt wäre. Die Wassersportaktivitäten habe ich selbst noch nicht ausprobiert, aber ich habe sehr viel Gutes darüber gehört. Außerdem gibt es zahlreiche sportliche Aktivitäten sowie ein abwechslungsreiches Abendprogramm für Kinder und Erwachsene. Insgesamt sind wir mehr als zufrieden und können das Beach Albatros Aqua Park Hurghada wirklich weiterempfehlen.

Ein kleiner negativer Punkt ist die übertriebene Sicherheit an den Pools. Man hört ständig Pfiffe der Bademeister, teilweise auch ohne ersichtlichen Grund. Dadurch kann man sich beim Schwimmen manchmal nicht richtig entspannen.

الألعاب الماليه الموظفين الأكل والخدمات كامله راقيه

جوده أثاث الغرف

Everything was perfect, from the location to the facilities to the amazing staff.

Arrangement for my booking between booking and the hotel is unprofessional

Every thing is better 👌❤️

Nothing

Hôtel bien placé plusieurs équipements à disposition plusieurs piscines choix sur les menus au restaurant. Merci à Emam pour l’entretien de la chambre. Merci à Essam pour son professionnalisme au restaurant.

Everything, from the staff, facilities, water pools and food. Special thanks to Mr. Amir Elia who was there to welcome us from the very early and was very supportive and helpful. It's the 3rd year visiting Beach Albatros Aqua Park.

This is our third year staying at the same resort, and unfortunately, we have noticed several changes compared with our previous experiences: Food on the beach: There is no longer food available on the beach side as there was in previous years. Free drinks in the rooms: The complimentary drinks in the rooms are no longer provided as they were before. Food variety: The variety of food needs more attention, particularly in the main restaurant and the Saidy Ali Restaurant. Entertainment: The entertainment programme appears to be almost exactly the same as it was three years ago, with the same songs, shows and singers, and very little or no change. Pool entertainment: The entertainment around the pools also seems to be unchanged compared with three years ago. Room service: The room service for rooms 3038 and 3034 was unprofessional and disappointing. Staff asked some strange questions and looked through our belongings. In addition, some basic supplies, such as room slippers and toothbrushes, were not provided from the first day. Confusion between the bars: There seems to be a lack of coordination and confusion between the bar in the bakery area and the bar in the main lobby. It is often unclear who is responsible for preparing coffee or providing soft drinks, with staff directing responsibility to each other. Children's room sofa: The sofa in my children's room was very uncomfortable and hard. Overall, as this is our third year at the resort, we expected to see some improvements and new additions compared with our previous stays. Unfortunately, we feel that the overall experience has declined in some areas, particularly regarding the food variety, entertainment, room service and coordination between staff.

O parque aquático para as crianças fantástico. Atendimento e preocupação por parte dos funcionários foi impecável . Segurança dentro do hotel, segurança para tudo que envolve água, nós dá uma tranquilidade com criança excelente.

Comida deixar a desejar, encerrar a parte da praia as 19:00 em pleno verão, também não gostamos.

الشاطئ حمامات السباحة

الغرف صغيرة جداً (ليس كما مذكور في الحجز او الصور) عدم نظافة الغرفة الهاتف لا يعمل اكثر من مطعم ولكن مع عدم الاهتمام بتعبئة الاصناف وعدم التنوع الموظفون غير بشوشين (يضحكون مع الاجانب فقط) لا يستحق ان يكون 5 نجوم في النهاية اذا كنت مصري او عربي فهذا المكان غير مناسب لك.

مرتب و منظم و خدمه سريعه و راقي

بقترح يكون في كشافات اضاءه بمنطقه الشط تضاء بالليل

La propreté,les hommes de chambres sont trop gétils

Je n’ai Pas apprécié l endroit ou j ai fais mon massage c est a revoir au niveau professionnels et canines de massage

We had a brilliant time, loved every minute. The rooms were exceptionally clean and there were loads of activities on site for everybody. Couldn’t fault the staff or hotel at all. Would definitely visit again 100% thanks to mr ayberk and mr amir they was very helpful

No complaints at all, everything was great.

Incroyable

Rien

⭐️⭐️⭐️⭐️⭐️ 10/10 Wir hatten einen wunderschönen Aufenthalt im Beach Albatros Resort Hurghada. Besonders hervorheben möchte ich den ausgezeichneten Kundenservice. Das gesamte Personal war sehr freundlich, aufmerksam und hilfsbereit. Man hat sich jederzeit willkommen und bestens betreut gefühlt. Die Anlage ist sehr schön, sauber und gepflegt, der Strand ist traumhaft und das Essen bietet eine gute Auswahl. Auch die Pools und die verschiedenen Aktivitäten sind perfekt für einen entspannten Familienurlaub. Ein großes Dankeschön an das gesamte Team für die herzliche und professionelle Betreuung. Der hervorragende Service macht dieses Hotel wirklich besonders. Besonders hervorheben möchte ich auch den Room Service. Herr Ebrahem und Herr Alaa sind sehr nette, freundliche und hilfsbereite Menschen. Sie waren jederzeit aufmerksam und haben sich sehr um unser Wohlbefinden gekümmert. Vielen Dank für den tollen Service! ⭐️⭐️⭐️⭐️⭐️ Klare Empfehlung – 10/10! ⭐️⭐️⭐️⭐️⭐️

Keine. Alles war top 🔝

اشكر الأستاذ / ايمن على تعاونه الجميل

للأسف لان اكرر الزيارة بسبب عدة عوامل ومن أهمها 1 - حصل لنا تسمم بالأكل وصاحبها أعراض صحية أدت إلى التوجهه إلى المستشفى 2 - الغرفه صغيره جدا مقارنه للحجز اللذي قمت به وهو عدد 2 بالغين و 2 أطفال بعمر 6 سنوات و 4 سنوات حيث انه لايوجد منطقة جلوس داخل الغرفه ويصعب الحركة فيها رقم الغرفة كانت 3052 3 - جودة المخدات + المناشف وفوط حمام السباحة جدا متهالكة

الألعاب المائية

مواقف السيارات

Funcionários super profissionais, prestáveis e educados ( com exceção dos funcionários da recepção principal), algo que é importante num tudo incluído cheio de atividades em que o contacto com os funcionários é constante. Limpeza perfeita quer nos quartos quer nas zonas comuns. Comida óptima e variada. Ficamos 11 dias e todos os dias conseguíamos ver e provar algo novo. Várias zonas de piscina e aquapark sempre com pouca fila. Camas muito confortáveis com várias opções de almofada

Atividades noturnas no hotel são de péssimo gosto. Muito ruído até as 23:00 proveniente dessas actividades, sendo impossível dormir nos quartos situados no edifício central uma vez que os espetáculos são ao ar livre e colados aos quartos. Bilhar e ténis pagos (só mini golf é gratuito)

Amazing food and facilities. For the price we paid 100% the best resort we have been to and there was 20 of us. All of us were so impressed and enjoyed our time at the resort. We will visit again.

All was great cannot complain at all

كل شيئ كان رائعاً

The staff, service, food and facilities

Every thing was excellent, wonderful activities, friendly and helpful staff ,many thanks to Mr.Hamada ,2nd time visit and will come again 😀

Tout était bien propre Literies très très confortable Réceptionniste au top Nourriture très variés , un grand plus pour le resto au 1etage « Le Marché « 

Le service laisse à désiré La plage n’est pas nettoyé ( j’ai bu un cocktail que j ai retrouvé au même endroit le lendemain) Les transats ne sont pas remis à l’endroit et reste comme je l’ai laissé la veille. Le resto a la carte Culina, service horrible, pas de serveur pour nous acceullir et nous attribué une place. Nous devons tout faire nous même

I liked everything the food was really good and the variety of the cuisine was exceptional everything was fresh and tasty. the aqua park, beach, pools were amazing my daughter had so much fun

nothing

التصميم والطعام والمرافق والخدمة والنظافة والألعاب المائية وحسن الاستقبال. في الحقيقة أن الفندق يستحق التقييم الأعلى وهذا بحسب الواقع وما رأيته طوال مدة إقامتي، ولا أنسى التعامل الراقي من السيد/ حمادة ، حيث مثل الموظف المحترف أفضل تمثيل، ولا أنسى السيد/ أمير وتعامله الرائع.

لا يوجد

A notre arrivé, il nous ont fait attendre pendant plusieurs heures et au final il me demande de payer pour mon fils de 17 ans alors que sur booking j'avais déjà effectué le paiement. Au départ ils me disent que c'est juste une caution en attendant de vérifier auprès de booking. après confirmation de booking ils refusent de me rembourser. on avait réservé 5 chambres, et je me rend compte 4 jours plus tard qu'ils nous ont donné la mauvaise chambre. Car ils ont déposé le gâteau d'anniversaire de mon fils dans la mauvaise chambre. Nous avons payé un supplément pour nous retrouver dans une chambre 3115 très éloignée du reste de la famille avec des travaux à côté du coup bruit de perceuses et autres et la saleté dans les couloirs et escaliers. Le lit hyper inconfortable et directement couette sans drap plat. le pire séjour de toute ma vie. TRES TRES MALHONNETE Pour me détendre, je prends 2 messages, j'ai été très mal accueilli, les cabines sont attribuées à la tête du client et personnel pas du tout qualifié et à la fin on me demande un backchiche. J'en ai fait des Hotels et c'est la première fois quand me sollicite ouvertement pour un backchiche. Je n'ai pas fait le 2ème massage

Notre séjour à l’hôtel a été tout simplement exceptionnel ! Les chambres sont spacieuses, très confortables et parfaitement entretenues, offrant un cadre idéal pour se détendre. L’Aqua Park est absolument impressionnant : immense, avec une grande variété de toboggans adaptés aussi bien aux enfants qu’aux adultes, pour des moments de plaisir inoubliables. Un immense bravo à toute l’équipe de l’hôtel : le personnel est au top, toujours accueillant, disponible et très professionnel. Mention spéciale et un grand merci à Ahmed, le responsable de la réception, pour sa gentillesse et son efficacité. Grâce à lui, nous avons pu bénéficier d’un départ tardif parfaitement organisé, ce qui a rendu notre séjour encore plus agréable. Le top est le salon de thé qui reste ouvert tout le temps avec des pâtisseries à volonté < Chase cake> Divers restaurants avec plusieurs variétés Un séjour exceptionnel du début à la fin ! Nous reviendrons avec énormément de plaisir

Tout est exceptionnel restaurant, piscine, personnel Responsable réception Ahmed et tout le personnel de l’hôtel à refaire sans hésiter

⭐⭐⭐⭐⭐ Excellent séjour en famille au Beach Albatros Aqua Park ! Nous avons passé un très agréable séjour en famille. Le buffet est varié et de qualité, mais notre véritable coup de cœur a été l’espace Bakery & Coffee : des pâtisseries délicieuses et un excellent café fraîchement préparé à partir de grains, un vrai plaisir au quotidien ! L’ensemble de l’équipe est souriante, professionnelle et attentionnée. Mention spéciale à notre homme de chambre, toujours disponible et soucieux de notre confort. Nous avons également beaucoup apprécié la sécurité et l’encadrement des espaces de baignade et de l’aquapark, particulièrement rassurants pour un séjour en famille. Une très belle expérience, que nous recommandons sans hésitation !

كل شي كويس الاصطف بالكامل واخص بالذكر احمد عيد الريسبشن وكل خدمات النظافة وتنوع الاكل

كل شي اعجبني

Great location amazing staff specially Reception manager

Everything great

Les enfants s éclatent

Un 3ème séjour toujours aussi parfait, nous y retournerons sans hésiter ! C’était notre troisième séjour au Beach Albatros Hurghada, et une fois de plus, tout était absolument nickel de A à Z. C'est devenu notre adresse incontournable à Hurghada ! Accueil et Service : Dès notre arrivée, l'accueil a été fantastique. Le personnel est d'une gentillesse incroyable et toujours au petit soin pour les clients. On se sent vraiment choyés et pris en charge du début à la fin de la journée. Un immense merci à toute l'équipe pour leur professionnalisme et leur attention de chaque instant. Propreté : Rien à redire, la propreté est irréprochable dans tout l'établissement. Que ce soit les chambres, les espaces communs, les piscines ou la plage, tout est entretenu dans les moindres détails au quotidien. Expérience globale : Le cadre est magnifique, l'ambiance est très agréable et la qualité des services reste constante année après année. C'est toujours un vrai bonheur d'y revenir. Merci encore à tout le personnel pour ce magnifique séjour. Nous y retournerons très bientôt pour une 4ème fois sans l'ombre d'un doute !

Very friendly and relaxing.

Maybe more lift as the resort was big

Everything you need for fun it’s here for kids and adult and it’s 4 in 1 place amazing beach, amazing aqua bark amazing party on the night amazing program for kids.

Great place with all u need, especially the service done by Amir one if the best assistant I dealt with in a hotel

The room should have more options as suites or 2 bedrooms apartments

اهجبني تعامل موظف الاستقبال الاستاذ امير واستجابته لكل طلباتي من اول لحظه واهتمامه بتعلقاتي وطلباتي اعجبني مستوي النظافه بالغرف وموظف خدمه الغرف علي ، اهتم بالتفاصيل واسعدنا باهتمامه اعجبني مستوي الفندق من حيث الاكل والنشاطات والنظافه والمناظر الرائعه وتوفر السنوركلينج والغوص والالعاب الخاصه بالبحر والاكوا بارك تاني مره اقيم بالفندق ولن تكون اخر مره ان شاء الله

كل شيئ رائع

المكان كان ممتاز والعاملين في قمة الأخلاق والرقي

اعجبني الموظفين هناك وخصوصا الاستاد أمير انسان راقي زدوتعامله كان أكثر من ممتاز

Nice beach, good activities, a pretty good aqua park, and a nice variety of food. The staff are very helpful, especially Saaban from housekeeping, who was a great help throughout our stay.

Very tiny kids’ playground

Amazing experience at Beach Albatros Resort! Beautiful and clean hotel, excellent food, fantastic beach, and very friendly and professional staff. Perfect for families and kids. We really enjoyed our stay and will definitely come back again. Highly recommended!

The food is very tasty and delicious

The clean of swimming pools

We recently returned from an amazing stay at Beach Albatros Aqua Park Resort in Hurghada, and we cannot say enough good things about our experience! From start to finish, the service was truly world-class, with incredible attention to detail throughout the entire property. A special thank you goes to El Amir Elia at reception, who welcomed us so warmly and ensured everything was seamless, as well as Mohamed El Hady (Restaurants Manager), whose hospitality was unmatched. Together, they fulfilled every single request we had, and went above and beyond to make our stay extra special. The rest of the team was equally impressive: - Mohamed Reda provided exceptional room service, keeping everything immaculate and taken care of with great care and speed. - Ibram Nady, who served us at the bars and restaurants, provided fantastic service with a warm smile every time we saw him. The hospitality, pristine facilities, and genuinely caring staff made this trip unforgettable. We will definitely be back and highly recommend Beach Albatros Aqua Park to anyone visiting Hurghada!

Nothing to complain about! A minor detail: beach hours could be extended to 7:30 PM for sunset. Everything else was exceptional.

I had a wonderful stay at Beach Albatros Resort – Hurghada. The resort offers a fantastic atmosphere with excellent facilities and truly memorable experiences. The aqua park is amazing and adds a lot of fun to the stay, especially for families. The food varieties were outstanding — plenty of options, great quality, and something for every taste. I also want to highlight the reception team; they were very welcoming, supportive, and made the check‑in process smooth and pleasant.

Despite the overall great experience, there are a couple of areas that could be improved. The room felt a bit narrow, and the elevators are quite small and would benefit from renovation to match the high standards of the rest of the resort.

Everything, from the staff, facilities, water pools and food. Special thanks to Mr. Amir Elia who was there to welcome us from the very early and was always keen to ensure our comfort and to help us overcome any difficulties. It's the 3rd year visiting Beach Albatros Aqua Park and still amazing as always.

Food varieties need more attention.

Very nice stay ,I enjoyed every thing cleanlainess ,food and staff specially Mr AMIR in reception

Nothing

Le gentillesse du personnel et notamment mister Amir qui était toujours disponible et souriant.

Rien

Családi szobát kértünk ami felül múlta a várakozásainkat!😁

Mindennel elégedettek voltunk

المكان جميل جداً

Everything about the resort was amazing! The staff were welcoming, the rooms were clean and comfortable, and the aqua park facilities were incredible. The breakfast, dinner options, and beach area were all wonderful. Highly recommended!

Nothing at all, everything was perfect.

Zimmer war immer sehr sauber , Essen war im gesamten gut bis sehr gut .

Die Zimmer sind sehr Hellhörig und war durch andere Gäste sehr laut .

Thank you

All food was very good. The pastorys were awesome. Lovely workers there

The smell of clean towels

Very high level of cleanliness. Beach is sandy and very clean. Life guards are always awake and aware of any danger or incident to happen. Plenty of food and beverages. Staff are very friendly and polite.

Summer time (July and August) are very busy and crowded with families who have kids and teenagers.

المكان نضيف جدا وكل حاجة فيه ماشيه بالمسطره و احب اشكر استاذ الامير المسؤل عن موقع بوكينج في الفندق علي حسن الاستقبال والتعاون والاحترام

Très belle établissement propre rien à dire

Rien

Staff is excellent

You need to upgrade snacks menu bar between meals

Staff

Snacks

Staff are very nice, caring and helpful. Starting from Ms. Amir and Ahmed Adel in the reception, Ibrahim Albana room serves and Mr. Mamdouh Ali and the chefs in the CETIL restaurant and all other employees who unfortunately I don’t remember their names everyone were professional, helpful and friendly. The water park is very nice and impressive me and my family enjoyed every moment! Also the fact of many different restaurants of different countries makes you wonder and waiting for each day cushions. Absolutely going there for next vacation.

Everything was very good

This hotel is exceptional not only in services they offer but in the management concept as well. The way they treat you, the way they handle your requests and the way they welcome you as well. You feel you are the facility owner. Whatever you want you will find it there. Staff are very friendly, smily, polite and cheerful. Food is amazing every thing is just perfect. Many Special Thanks to Mr AlAmir for all his support, hospitality, time, effort and his professionalism he has done amazing job. AlAmir did exceptional welcome hosting us for door step All staff are helpful rapid response and proactive Best ever room cleanliness and readiness with all amenities. Exceptional sea view Food is the best thing in this hotel .. Chefs are handy pick .. dont miss Croissants in the morning - it is delicious. At dinner Kebab is the best

Overall, we had a fantastic stay and would absolutely come back. The staff was incredibly kind, welcoming, and genuinely worked hard to make our vacation enjoyable. From the moment we arrived, we were greeted by so many smiling faces, and check-in was quick and seamless. A special thank you to Mr. Ahmed, who took great care of us from the second we walked through the doors. The rooms were spotless, modern, and very comfortable. The WiFi was excellent throughout our stay, which was a pleasant surprise. The housekeeping team deserves special recognition. Every evening they surprised my kids with creative towel art and little touches that made them excited to come back to the room. They truly went above and beyond. The snorkeling was incredible. The reef was full of colorful fish, making it one of the highlights of our trip. While the beach has some pebbles rather than soft white sand, the underwater experience more than made up for it. The nightly barbecue was absolutely outstanding and easily my favorite meal of the trip. And I have to mention the unlimited fresh mangoes…they were hands down one of the highlights of our vacation!

The biggest area for improvement is the dining experience. While there are several restaurants, many of them offer very similar menus with only one or two items changed. I would love to see each restaurant have its own unique cuisine and identity instead of feeling like the same buffet with minor variations. Beach service could also be improved. The service at the entrance and throughout the hotel was exceptional, but once we got to the beach, there simply didn’t seem to be enough staff. After waiting a few times, I ended up getting everything myself. It wasn’t a huge issue, but for an all-inclusive resort, I expected more attentive service by the beach. My biggest concern was smoking at the hotel’s main entrance. First impressions matter, and guests, including families with children, shouldn’t have to walk through cigarette smoke every time they enter or leave the hotel. I would strongly encourage creating designated smoking areas away from the main entrance and family spaces. I also don’t think employees wearing hotel name tags should be smoking in front of guests, as it doesn’t reflect the high standards the hotel is trying to achieve.

A megfelelő szállás elfoglalása után minden tókèletes volt.

Foglalásunkat követően 2 emailt is írtam a szállodának, hogy milyen elhelyezèsű szobát szeretnènk. A tavalyi 3 szobás apartmanhoz hasonlót kèrtünk.Megèrkezèskor összesen 2 szobát akartak adni a 6 főnek (5. felnőtt +1 gyerek rèszère) Hosszas vita után kaptuk csak meg az általunk igènyelt szállástípust.

The staff were extremely kind, polite, respectful and cooperative. They were always happy to help and consistently provided excellent support throughout my experience.

There were a limited number of elevators, which made it challenging for my mother, who was on the third floor and required a wheelchair to get around.

Friendly staff

Elevators

Beach Albatros Resort’ta 4 gece konakladık ve genel olarak çok memnun ayrıldık. Otel oldukça temizdi, çalışanlar güler yüzlü ve yardımseverdi. Plajı güzeldi, denizi keyifliydi. Yemekler çok çeşitli olmasa da yeterliydi; aç kalmanız mümkün değil. Çocuklu aileler için oldukça uygun bir tesis. Deniz manzaralı odaları da hem manzarası hem de konumu açısından kesinlikle tavsiye ederim. Ayrıca havaalanına yakın olması da büyük bir avantaj. Özellikle Ayberk Bey’e ayrıca teşekkür etmek istiyorum. Erken check-in ve geç check-out taleplerimizi otelin yoğunluğuna rağmen elinden geldiğince yardımcı olarak çözdü. Tatilimiz boyunca her konuda bizimle yakından ilgilendi, dönüşümüz için taksi organizasyonumuzu da yaptı. Böyle ilgili ve çözüm odaklı çalışanlarla karşılaşmak gerçekten çok değerli. Türkiye’den gelecek misafirler için de büyük bir avantaj olduğunu düşünüyorum. Dil konusunda veya otelde ihtiyaç duyabileceğiniz herhangi bir konuda Ayberk Bey sayesinde kendinizi çok daha rahat hissediyorsunuz. Güler yüzü, ilgisi ve çözüm odaklı yaklaşımı için kendisine tekrar teşekkür ediyoruz. Genel olarak keyifli bir tatil geçirdik ve tekrar tercih edebileceğimiz bir otel oldu.

Yemek çeşitliliği birkaç gün sonra biraz tekrar edebiliyor.Şnorkel yapmak isteyenler için resif çok zengin değil, ancak yüzmek ve denizin keyfini çıkarmak için plajı oldukça güzel

مساء الخير عامه كل التقدير والاحترام للطاقم والاستقبال والنظافه وطاقم الاكوا بارك واخص بالتقدير الحار للاستاذ امير موظف الاستقبال علي الرقي وحسن المعامله والمتابعه ان شاءالله تكون تجربه متكرره في مكان مرموق وطاقم ذو حرفه واخلاق

المكان من شاطيء والعاب وموقع متفرد بالقرب من المطار

Our stay at Beach Albatros Aqua Park was absolutely wonderful. The hotel is beautiful, very clean, and well maintained. The rooms were comfortable, the food offered a great variety and tasted excellent, and the aqua park was fantastic for both adults and children. The staff throughout the hotel were friendly, welcoming, and always ready to help. A special thank you goes to Mr. Hamada, the Reception Manager, who truly made our stay exceptional. He was incredibly professional, kind, and attentive from the moment we arrived. He went above and beyond to make sure everything was perfect and always greeted us with a smile. His outstanding hospitality and dedication deserve special recognition.

Honestly, there was very little to complain about. Everything was well organized, and the staff worked hard to ensure guests had a great experience. We were very satisfied with our stay.

the food quality is average , i believe the beach cleanliness could be improved and also the beach staff could be more organized to meet our expectation

towels center is at one side apart from the other side it needs every day go and return then no one from staff to find a place on the beach i must go with my family to search for a place , also the snacks bar on the beach is on the first floor and apart from the other side of the beach with a low food quality

I want to thank reception team specifically Mr Ahmed Saed for the professionalism and support, great location, food many thanks for the kind hospitality

Amazing service, great food and fun for the whole family

none

Cleanliness, great staff, amazing food

Waterpark could've had more slides with other difficulty levels

The staff were incredibly welcoming and made me feel at home from the moment I arrived. The towel art was such a creative surprise — little details like that really elevate the experience

Wi-Fi could have been stronger in some areas, especially since I’m constantly uploading content. A smoother connection would make the stay flawless.

Beach

The standard of the Egyptian gests... I believe that this property offers discounts for some companies and institutions with very low rates..... I will never go there again despite that the hotel itself was acceptable

Everything was amazing and the staff were so friendly and helpful, room service was so cooperative

The prayer building (الجامع) need more improvement especially the AC as my husband and son suffered from the hot weather inside it in Al Gom3a prayer.

This place is truly amazing! The staff is incredibly friendly, and the hospitality is outstanding. The food at all the restaurants is fantastic variety and tasty, A special shout-out to the Culina team – Mahdouh Ali, Yasser A. Fattah, Basher Mohamed, Ahmed Effat, Ibram Nady, Mustafa Mohamed, and Ahmed Sheka – for making my son's birthday so special with their wonderful surprise! Le Marché restaurant with Mahmoud AboBakr friendly and very helpful. Thanks for Ibrahim lifeguard at the snorkeling area and his kindness and care. Mr. Hamada at the front desk who did all his best to make our stay remarkable. Many thanks to Mr Ali saed and his special Turkish coffe. Amazing people, amazing food and amazing place Great beach with all activities. You don't need to leave this resort. Every thing is available. All this and I'm still assuming that I've seen only 30-40% of resort facilities. Keep up and see you soon

La pulizia sempre continua e costante,oltre che la disponibilità di tutto lo staff! Ottima animazione per bambini! Mio figlio di 8anni ha potuto fare tutti gli scivoli con noi e si è super divertito! Con tutti i ristoranti presenti con le varie fasce d'apertura avevi h 24 cibo.

Nessuno che comprende l'italiano,tutto in arabo tedesco,russo,inglese e quindi anche l animazione per i bambini con il kids club se sono italiani , come nel nostro caso , non abbiamo potuta fargliela fare... Ultima pecca il cibo troppo speziato per i gusti italiani e quindi poco apprezzato da parte nostra

Tesiste çalışanlar guleryuzlu ve çalışkan.Odalar temiz.Denize en yakın odayı verdiler.Bunun için çok teşekkürler.Plaj va havuzlar güzel.Deniz temiz ve sıcak.Erken giriş yaptık ve bizi bekletmeden bir odaya aldılar.Yemekler Türk damak tadını vermese de yeterli.Aquapark eğlenceli.Fiyat olarak dengeli ve bu fiyata bu hizmet çok kaliteli.

Özellikle sevmedigimiz bir konu olmadı.

The room was nice and the bathroom was good and there was enough space for a shower the facilities and aqua park was nice my son enjoyed it so much.the most important thing is the food it was amazing all the time which is not expected in all inclusive but we enjoyed every meal in our stay regarding the variety and the quality of the food .

Nothing

Dès notre arrivée, nous avons été accueillis avec un professionnalisme et une bienveillance remarquables. Bien que le check-in soit normalement prévu à 14h, nous sommes arrivés vers 6h du matin. L’équipe a tout mis en œuvre pour nous préparer une chambre afin que nous puissions nous reposer après notre voyage. Cette attention a immédiatement donné le ton d’un séjour exceptionnel. Tout au long de notre séjour, nous avons été impressionnés par la qualité du service et la disponibilité du personnel. Chaque membre de l’équipe était souriant, attentif et toujours prêt à répondre à nos besoins avec gentillesse et efficacité. Le contact avec les clients est irréprochable et contribue à créer une ambiance chaleureuse et conviviale. L’établissement est d’une propreté exemplaire. Les chambres, les espaces communs, les piscines et les restaurants sont parfaitement entretenus, ce qui témoigne d’un véritable souci du détail et du bien-être des vacanciers. Les différents restaurants offrent un choix varié et de grande qualité, permettant à chacun de trouver son bonheur, quels que soient ses goûts. La diversité des plats et la qualité des repas ont largement contribué à rendre notre séjour encore plus agréable. Les nombreuses piscines, parfaitement entretenues et surveillées, ainsi que les toboggans aquatiques, garantissent des moments de détente et d’amusement en toute sécurité. La proximité immédiate de la plage est également un véritable atout, permettant de profiter facilement de la mer tout au long de la journée. Enfin, les animations proposées, aussi bien en journée qu’en soirée, sont variées, dynamiques et adaptées à tous les âges. Chacun peut y trouver son plaisir, que ce soit pour se divertir, se détendre ou partager des moments en famille.

Rien

كلّ شيء جميل ومستر حماده بالأخص موظف الاستقبال قمه في الرقي والاحترام

Amazing staff, clean facilities, great facilities access. Amazing food.

Paying for sports and activities