The Robertson Residence Bukit Bintang 20F

The host was very helpful and really responsive.. The location was nice everything was like a 15 min walk away. The room was wonderful and clean and the kitchen was stocked with all the essential utensils and the host also left us alot of water which is a plus.

Nothing

Appartement et résidence parfaite avec tout le nécessaire. L’hôte a été adorable et à la moindre question, il était disponible, si je reviens à Kuala Lumpur, je prendrai cet appartement sans hésiter.

Rien

Gute zentrale Lage. Sauberes Zimmer.

Das Ein-und Auschecken ist selbstständig durchzuführen. Ist nicht Jedermanns Sache, aber es hat funktioniert.

We stayed for five nights in the North Tower and had a great experience. The self check-in process was very straightforward, with clear instructions, and the host was very communicative throughout our stay, although we didn’t need to contact them for anything. The apartment was spacious, clean and had everything we needed, including laundry facilities. It was also stocked with plenty of bottled water, which was a nice bonus. The air conditioning in both the living room and bedroom was excellent, the smart TV already had Netflix logged in, and the bathroom was large with great water pressure. We made use of the gym, and while we didn’t get around to using them, the pool and sauna also looked fantastic. The location was really convenient. It’s about a 15-minute walk to Chinatown and Jalan Alor, with KLCC and the park also within easy reach. We often walked but also used Grab, which was incredibly convenient as cars can enter the gated complex for easy pick-up and drop-off. We also ordered food through Grab once, and the designated food collection area made the whole process very simple. We’d highly recommend staying here!

服務貼心到位，是我到過KL四次中服務最好的一家。資訊詳細且關懷備至，明年我會再預定這裡

沒有

It was a wonderful stay, excellent and accommodating host, very easy to communicate. Everything in this apartment was great, very neat, tidy, organized and thoughtfully furnished with all that you will need for your stay. Would love to come back to this apartment next time in KL.

A spacious, clean and comfortable apartment. It is exactly as pictures, the bed is v comfy. The washing machine is so handy. There is security for the building and easy to use the pool. Handy shops near by and centrally located. One of the night markets is 10 min walk away.

Nothing - the front door on locking from the inside was sometimes a bit shaky so watch out for that.

Great location in the heart of KL, very close to Twin Tours and Street Food, and also Chinatown. The pools on6th floor and 42nd floor are great, the apartment very comfortable and the staff very friendly.

Je suis resté 6 jours. L'appartement est incroyable, trés moderne, propre et fonctionnel, beaucoup de petites attentions à l'arrivée (café, bouteilles d'eau...). L'appartement est silencieux j'ai dormi comme un bébé, les 4 ascenseurs sont super rapides, jamais aucune attente. Excellente communication avec le propriétaire, il m'a autorisé à un faire un check out tardif car mon avion était en fin d'après midi, merci encore. La personne qui surveille la piscine est trés sympa et trés professionnelle.

A la piscine les transats sont en mauvais état il faudrait penser à les changer.

Value for money. Very nice apartment with kitchen and washing machine. Host communicates a lot and was kind to allow me a late checkout at short notice. I'll come to stay at the same place next time I'm in Malaysia.

Βρίσκεται σε απόσταση δέκα λεπτών με τα πόδια από τα βασικά σημεία ενδιαφέροντος και τους σταθμούς του τρένου, έχει 24hr μαγαζιά ακριβώς από κάτω,τα ταξι έρχονται κυριολεκτικά στην είσοδο και στο ίδιο κτίριο υπάρχει ένας εξαιρετικός πολυχώρου με εργαστήρια καφέ και άλλα ενδιαφέροντα μαγαζιά. Το διαμέρισμα είναι πεντακάθαρο με όλα στην κυριολεξία τα απαραίτητα. Πισίνα τεράστια και καθαρή, γρήγορα ασανσέρ, ασφαλεια όλες τις ώρες. Πραγματικά άριστο.

Τιποτα

I didn’t meet the hosts in person, but no request was too difficult for them (extra water, toilet paper, air freshener, directions, food suggestions), and they were always quick to respond. They were incredibly accommodating and even helped me source a few items to ensure a smooth work-from-overseas experience. The Wi-Fi was reliable, and the apartment was clean-I didn’t encounter any creepy crawlies during my 9-night stay. They kindly allowed me to check in early, though check-out time is strictly enforced. The pool is huge, has low chlorine levels, and was quite busy during the Malaysian school holidays and public holidays, mostly with families and young children. The team provided house slippers, full-sized shampoo, body wash, conditioner, dishwashing liquid, and laundry capsules, which was a thoughtful touch. There was Netflix available without needing to sign in, along with other Asian streaming platforms. The security team works hard, and there’s covered, allocated parking. Access to the building floors and lobby requires a swipe pass, which made me feel safe. Location-wise, it’s not smack bang in the centre of Bukit Bintang, but it’s within walking distance (about 15-20 minutes) to Pavilion KL, Chinatown, Lalaport, Times Square, Jalan Imbi, and even TRX-if you're brave enough to face the heat! I felt safe walking to many of these places. Grab cars are also easily available and affordable (around RM8 to MyTown/IKEA Cheras and Sunway Velocity Mall). It's connected to GMBB mall, a great spot for art lovers, with quaint cafes and restaurants. Downstairs, there's a 24-hour Malaysian halal eatery, a dentist, and several convenience stores. There are two hospitals across the street (surprisingly quiet), and even a nearby Catholic church. There are plenty of local food options and nightlife spots nearby.

Unfortunately, I didn’t sleep well as the bed in unit N-20-09 was extremely firm, and the upstairs tenants were noisy—dragging furniture and walking heavily late into the night. That said, the living room sofa was very comfortable and became my go-to sleeping spot. There were many guests who did not wear proper swimming attire and had questionable pool hygiene, but the security guard worked hard to educate them.

很乾淨 房東人很好且回覆速度快

隔音稍微沒有很好，但是也還可以接收。

Het appartement was netjes, schoon en comfortabel. De sleuteloverdracht gaat via een kluis, waardoor het in en uitchecken super handig was. Vriendelijke host en prettig contact via app/booking. Voor ons dochtertje was er een extra bed geregeld. Om de hoek van het complex zijn een aantal restaurantjes en mini marktjes en de bekende streetfood markt (Jalan alor) ligt op loopafstand.

Er is een wasmachine met droogfunctie, maar ik had graag mijn kleding opgehangen aan een wasrekje. Verder was alles prima en hebben we genoten van ons verblijf.

Чистота в апартаментах, все продумано до мелочей, даже были зубные щетки с пастой, одноразовые тапки и вода в бутылке! Выражаем благодарность владельцу!

Нет такого.

Convenient location across the night market. I like that there's convenience store right down the residence. All the facilities are in good condition. Owner is polite and helpful.

The location and well cleaned apartment

Nothing much, just missing a balcony

The apartment has everything you may need when staying in KL. The host is very helpful and stays in touch when needed. Everything is in good condition and it is situated in a great place, close to everything. I would recommend it!

I stayed at this hotel for 7 nights, and it was just as good as shown in the pictures. The staff were very supportive, even after check-out—they kept our luggage in a safe place, which was really convenient. The rooftop and its view were amazing, and the pool was nice and well-maintained. Overall, a great experience!

Nothing specific

Everything was better than expected. We definitely come again.

Nothing to complain about

This was probably our favourite place to stay. Apartment was wonderful and had everything we needed. We had a great time at the pool and the night view from the roof terrace is amazing. Would definitely stay again!

Everything !! Cleanest , superb location and great hospitality. I didn't have single issue while staying there. Trust me guys-- if you get this option available , you are really lucky.

Not applicable:)

Beautiful apartment, very clean and centrally located. Host was very nice and helpful. Highly recommended.

Everything, it was our second stay at KL and this apartment felt like home from home. Couldn’t recommend enough. Everything you need including washing machine, kettle, fridge etc. pool was amazing and staff super friendly

Nothing

Very spacious, clean and comfortable.The swimming pool and sky terrace are also very nice.

Amazing property and host

The aparts are really good, clean, new, stylish There is a security downstairs Cool pool and additional spaces The view is amazing 😍

My views about the stay and your services. 1. We came with our daughter who wants to play, run here and there. So apartment was excellent choice. She loved the place and felt like home. She enjoyed the downview of pool where kids always play. 2. We love your prompt reply for clarifying each and every aspects of the apartment and trip. You were helping beyond as hotels do normally. 3. The Check-in and Check-out instructions were so clear and easy to follow. The detailed guide helped us for faster checking to our Apartment at Hotel. 4. The Robertson location is very nice. Near to many food places and Shopping Malls. Walk Distance (10 to 15 mins) from The Robertson to Times Square. Also walk distance from very good shopping mall LALAPORT for branded items. 5. We had an issue with Washing Machine one day before our Checkout. You guys attempted so quickly and that was most important part of it for a family like us. 6. Apartment was so so clean and tidy which gave us memorable experience to take back home. 7. With all amenities (microwave Oven, Fridge, Iron, Kettle, Tablewares, Washing Machine,) this place is the best hotel for stay. It is worth the money. 7. Also We loved the Pool and Indoor and Outdoor Gym area. We would surely be booking from your hotel in our next trip to Malaysia. Had a great and enjoyable Honeymoon and Holidays here!! 🙂✌

There is nothing we didnt like it here!

Price is reasonable, facility and location is great, staff is friendly

None

Amazing apartment!! Very clean! Easy check in and check out. We had such a good time. Unfortunately only 2 nights 😞 I fully recommend this place! If you have a chance, you should definitely stay there! Thank you for everything.

Not bad, consider to return

The church bell rings every 6AM in the morning, irritating

Excellent location, very clean, bed was comfortable, great pool. It's very convenient with shops and restaurants downstairs. It's close to Chinatown and fairly easy to get anywhere in the center by walking or grab.

Nothing

check in & out was so easy best things is security! It was very good. tthanks to Daryl for his hospitality.

not enogh たおる

very conform to the pictures, clean and very nicely furnished, the kitchen is also very functional with an electric steam pot and rice cooker, the bed was confortable and the bathroom great. I loved to have the mini shops just downstairs to grab what I needed before going home..

the swimming pool is huge but was a bit cold and the rooftop so called jacuzzi wasn’t working, also it’s a shame there is not much sitting space by the pool and the only sun beds are fixed twins for couples..

Overall, extremely well equipped, tastefully furnished and beautifully decorated. Owner has really given attention to detail! Rice cooker, slow cooker and more! Many utensils for food prep, lots of lovely cutlery and china. Netflix! Lovely soda bed, separate bedroom, beautifully appointed. Very well equipped bathroom with shower that had excellent water pressure! All in one, washing machine and drier.

👌👋😁 There was nothing to dislike! If the owner wanted to add anything, one or two more towel rails or hooks in the bathroom would be useful, although it is still excellent as it is.

Location is great and easy to move around, check in procedure is simple and hassle free! Room is as per picture, cosy and clean. Overall, I will stay again! Highly Recommended!