Covanro Sigiriya - Where Heritage Meets Luxury

Zeer ruime kamer, super vriendelijk personeel, uitgebreid ontbijtbuffet en zeer lekker avond gegeten. Speeltuintje voor de kinderen. Zeer groot zwembad.

Nice location, gives good luxurious feel

It’s bit far from everything. So just keep in mind

The setting is spectacular

The ‘knock-off Kenny G’ elevator music on repeat for every meal!!

שירות ברמה הכי גבוהה שהייתה לי. מקום מהמם, יפיפה וקרוב לספארי.

הכל... מיקום מעולה, שירות ברמה גבוהה

Location was perfect, environment was very clean tidy.

Breakfast is good but, need more improvement varieties

Beautiful location, wonderful property, fantastic staff and delicious food. A serene paradise in the heart of the jungle. Would definitely stay again!

Great hotel! Very friendly people at the reception. Comfortable bed, large balcony, beautiful view from the window. The most important thing is chic swimming pools. I recommend it 100%! Be sure to have dinner. Shrimps for dinner, delicious fish and... a masterpiece... squid in batter+++++++ В отеле только европейцы. Нет русских. Тихий спокойный отдых посреди зелени и видом из верхнего бассейна. Thank you

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Posto molto bello, la camera e il bagno erano grandi e spaziosi oltre che puliti. Il personale è gentile e disponibile. Consigliatissimo.

Gorgeous oasis in the jungle. Facilities were great - from the rooftop you can see Lion Rock -

It was all good

Location, facilities, food, staff, amenities, rooms. The vibe is just perfect. It’s amazingly beautiful- to an extent that I am literally sad for my shorter stay 🥲

The size as shown in the images are not all the rooms. They have 2 types of rooms shown on the website but in reality we can see 4 types in terms of sizes and balconies. We have been given a smaller size compared to other deluxe rooms as we can see from the balcony sizes and images comparison of the rooms. One pillar of the hotels has one type. It seems the pillar that we are on has all smaller rooms (6 in total). Did not like this lack in transparency. I also didn’t like how we were not asked for payment when we checked in at the reception or how payment did not get debited even though my card details were present throughout- but the moment we entered our rooms, we were called relentlessly for the payment as if we will leave without CHECKING OUT 🤣 Wifi Sucks in this hotel so come prepared. But everything else is top notch

The entrance

Old rooms - virtually no wifi - no tv reception and couldn’t use by internet as wireless so weak.

Alles wunderbar: wunderschöne Anlage, sehr freundliches Personal, super Preis Leistungsverhältnis

Looks modern

Bathroom

I had the pleasure of staying at Covanro Sigiriya. It was truly a very relaxing and memorable experience for me. The property is very nice very tastefully designed with a touch of elegance for the reception, dining space, and bar. It’s so calm with lots of nature around, the perfect little retreat near Sigiriya. Rooms are really spacious and clean so very comfortable enough to give a relaxed feel. Breakfast, lunch, and dinner were all pretty solidly good, easily rivaling a strong four-star standard. We throughly enjoyed the evening cocktails on the pool side which lit up the mood to unwind after exploring the day. The employees were unbelievably nice and polite, always smiling when they greeted us ensuring that our visit was enjoyable, and quite friendly, which was quite exceptional. Hospitality is through warm personal attentive details and professionalism and that’s exactly what make a difference.

The TV channels were quite limited, and sometimes the signal didn’t work properly. It wasn’t a big issue, but it could be improved to match the rest of the hotel’s excellent standards.

Comfort, piscina, personale di servizio perfetti

buffet cena migliorabile

beautiful room, excellent breakfast and dinner. wonderful service. a 5-star feeling.

Stunning hotel. Massive swimming pool,so lovely to swim in, food and surroundings really good

Stray dogs and cats!!!

An amazing experience, not to be missed. A pure oasis in the jungle with the most attentive staff and beautiful setting. Thank you for making our anniversary so memorable

Nothing

Large pool, quiet place.

Food was terrible, especially breakfast. This place caters for groups, not couples. Room needs serious cleaning and renovation.

Cleaning , very kind staff, location , and variety of food

Honestly nothing

Incredible service and friendly staff. Peaceful settings. Felt relaxed!

Veldig fint

Ble mye ekstra kostnader.

A true haven of peace in the heart of the Sigiriya jungle. We stayed at Covanro Sigiriya in early July, and absolutely loved it. The place is incredibly peaceful, surrounded by lush nature. We even spotted a chameleon, a monitor lizard, and kingfishers right in the garden! Special mention to the pool staff, who were genuinely lovely and always attentive. Our room was beautiful – tastefully decorated, spacious, and very relaxing. And the pool… what a gem! Large, clean, set in greenery, and best of all: we had it all to ourselves. A truly magical moment ✨ The restaurant serves delicious, well-prepared food. Prices are slightly higher than in central Sigiriya, but totally fair considering the quality. In short: the perfect place to relax, surrounded by nature with all the comfort you could ask for. Highly recommended!

The architecture of the resort. The architecture of such a beautiful property within Sigiriya is unbelievable. The tall ceiling, the swimming pool, the rooftop pool, the reception area...etc. Bundled with the smiling staff who are trying their best, the property cannot be dismissed as a good place to stay when in Sigiriya.

The management response time to deal with issues is way too long than expected. We had an issue with the air conditioning in the room which only required a room change on a day where there was no full occupancy. Despite arriving at 7pm, We got the solution nearly at midnight. No manager came forward to check on the comfort after the solution nor apologized for the delay. The staff tried their utmost best to get the same room sorted and we decided to stay in the same room managing the AC.

Our stay at Covarno started off well. The pool is amazing and most of the staff helpful albeit lacking some training for a 5 star hotel.

Unfortunately, on our second night at 3.30am somebody opened the terrace sliding door (we were staying in a lodge not the main building). Thankfully my friend heard the door opening and curtains moving and alerted me. I closed and locked the door (it seems we hadn't locked it, our mistake). What was most troubling was that I stayed up and watched through the spy hole. 20 minutes later a young man in what appeared to be hotel uniform (black with a yellow rib on the sleeve) silently creeping up the stairs and peered around to our sliding doors on the balcony to assess if he could enter. He quickly and quietly left (I'm guessing because he saw they were now closed). At sunrise we spoke to the manager who accommodated us in a new room in the main building. He denied it could be a staff member and suggested it was other guests who were up drinking late and confused about where their lodge was. The way this person moved up & down the stairs so quietly was not a drunk guest, it was definitely someone with intention to steal or worse. We do not believe this explanation and the incident ruined our stay. I paid our full bill at the end, I cannot prove anything but at the very least expected some compensation that our safety and security was not ensured in a supposedly 5 star hotel.

Comfortable and spacious rooms. Big and clean swimming pool. Supportive staff. Best place for relaxation with your family. Reasonable price.

When people walk on the above floor, we can hear it. It doesn’t disturb us since it was quite during the night. Also it’s prudent to consider providing a room for driver.

Everything perfect. Staff friendly. Manager celebrated our anniversary in the hotel with the staffs.

All good

Location

Covanro Sigiriya is a newish property and on first impression, looks very nice from the entrance. The lobby which leads into the dining and entertainment area is a huge but open space with no walls. It’s a nice concept, but in reality is hot because there is no air conditioning and there are bugs, flies and mosquitos everywhere. The guest room itself is relatively clean but the linens had a few stains and the towels were in dismal condition. The construction of the bathroom was poor and unlevel, causing water from the shower to spray everywhere and flood the bathroom. We had to ask for 5 extra towels to contain the excess water. Water damage from the poor construction has already cause mold to form around the tub and wall. Other attention to details were not made as our bathroom door did not close property and the room door had a quarter inch gap that could be seen from the hallway. The only edible at breakfast were the made to order omelettes. Everything else was subpar and had flies swamping about. Dinner was even more disappointing as it was barely edible. The reception staff and dining staff were all very nice and friendly. The manager or owner of this property though, is another story. You can tell from their defensive answers to guest critique that they need a lesson in customer service. While we were there, there was a gentleman (mustache, bald, muscular) that sat in the dining area and just glared at all the guests. He walked around acting like a tough guy but never once did he crack a smile or greet guests. He was just the boss man and made sure everyone knew they were beneath him. It was very off putting and rude that he had no concept of being nice and friendly to his hotel patrons. Given the lack of options in the area, it was okay but we couldn’t wait to leave. This was the worst hotel in terms of cleanliness, food, cost, and customer service during our trip to India, Nepal, Sri Lanka, and Dubai.

The pool and the room

Should add more varieties for the buffet

limited offerings, not very good

The most incompetent staffs!

Amazing hotel.Very friendly and helpful staff.Everything spotless.Definitely I will recommend this hotel

Amazing hotel with very friendly staff.

Great rooms style and design and relaxation place. Good Wifi speed. Nice pool and the restaurant.

Too expensive. Location is not the best in the area.

The Location and room size

Staff's are trained to target Foreigners specifically to generate Revenue. F&B is a highly-priced breakfast doesn't have much choice compared to other locale hotels similar to them. Look out for your Invoice carefully

Lovely pool and rooms. Beautiful looking hotel.

The food. Buffet for breakfast and lunch was poor. Very expensive for what was on offer.

Staff was friendly. Location is very quiet and peaceful. Swimming pool was breathtaking. We had so much fun at the pool.

We had a power cut and it took half and hour to fix it. At the time of the booking it showed that we are getting a private pool for our room. But at the hotel they said they only have Private pools for their suite rooms. In my email and in the booking confirmation it showed that I'm entitled to a private pool. Both over children were looking forward for that pool. But we didn't get the pool. I'l attach some photos for evidence.

I enjoyed with Billiard and TT...

Swimming pool has too much chlorine ... Sea food not there.. Not enough staff /waiters... International Television channel not working..

Kind staff, Sick pool, cool atmosphere/design dining hall, very very!! comfortable bed

Bathtub had a few stains...that weren't going anywhere

The best thing about this hotel is definitely the staff. They really know what good customer service means and go out of their way to make sure you are happy. The management and team were amazing to my husband and me – honestly, it felt like they were treating us like family, no exageration! Whether it was room service, arranging transportation, helping us plan visits to nearby landmarks, or even recommending reliable external services, they were always there to make our stay as smooth as possible. On top of that, they were incredilbly kind and made us feel safe, which we really appreciated. We visited during the December 2024 holidays, and the hotel wasn’t fully finished yet, so the spa facilities weren’t quite there in terms of infrastructure, as well as the gym. But even then, the staff worked hard to make up for it with their effort and dedication. If you’re visiting northern - central Sri Lanka, I’d definitely recommend this place. It’s close to lots of key landmarks, and the team really knows how to make your trip easy, enjoyable, and safe.

It’s a new hotel and the pool is nice.

Noise in the hotel is HORRIBLE. The music in the restaurant is playing nonstop and so loud you could feel it. There is no sound isolation and you can hear people talking in their rooms, even at normal volume. Food is very mediocre. Our first night was almost horrible, however the second night a big tourist group arrived and the food improved significantly. It’s quite a pity that the food standard depends in this. Even though it’s almost brand new hotel, so many things were not thought through. We were 2 people staying in a room and were only allowed 1 room card. Staff repeatedly said it was not possible to have 2 room cards, but when a senior worker heard this he immediately gave us an extra one. Very odd experience for a wannabe 5 star hotel. Bathroom was leaking, meaning when using the sink, there would be water emerging from the drain.

Spacious room and lovely pool. Nice grounds. Lovely staff.

Still working on being truly 5* but they are getting there.

It was peaceful

Lunch was ok.

Poor customer service. Food not delicious options were minimal. Noisey couldnt relax . No cable tv. No veiw.

Spacious rooms, cleanliness, extremely helpful staff ..

Everything is perfect

Location is good

Food not that much good

Liked everything about this hotel, the staff were lovely and attentive, the facilities were great and we were close to many of the attractions we wanted to see. There weren't many guests at the time we stayed, but that made our experience better! We booked a bigger room with a plunge pool which without many guests we didn't need but it did feel like we were royalty!

Both my husband and I couldn't think of any negatives, we loved having the hotel to ourselves, but I guess others might like a bit of hustle and bustle?! It is a new hotel though so I'm sure it'll be busier soon.

Rooms , and all facilities are super perfect.

beautiful location and great breakfast buffet and highly recommend hotel. my partner had difficulties walking to bungalow from reception but no problem as they had golf cars. rooms , services was exellent

I had an amazing stay at covanro sigiriya hotel.

excellent breakfast.

Very good location and breakfast was amazing.

perfect breakfast selection and service.

It is a beautifully designed hotel in a very nice location

NA

Outstanding brand- new hotel. Service was amazing, so friendly and always looking for your comfort. We got an upgrade from rooms in the main building to a room in little houses in the park area. Rooms were so nice, very clean and big with balcony to the park. Amazing big swimming pool with bar service. In the evening we had a barbecue dinner on the rooftop with nice buffet. Next morning an amazing Sri Lankan breakfast. Can absolutely recommend this hotel, was one of the best in my travel career.

Absolutely nothing to complain

The staff couldn't do more for us. As a new hotel they have excelled in providing a personal and professional atmosphere

Nothing

The property had big rooms and a really nice pool.

It’s not finished many Elys are still under construction. The AC is not installed in the gym. Kids are is not ready. Essentially a lot of the amenities that are mentioned I just not there yet. There’s no kids club. Essentially it’s still very much as soft launch and you can still see that it was quickly finished qualities missing, it’s not luxury hotel.

I had an absolutely wonderful stay at the brand new luxury hotel in Sigiriya.The food, the Villa, the hotel facility everything was was perfect. The high light of my Sigiriya trip was the unforgettable, Safari experience led by the fantastic rangers. Their knowledge of the wildlife was impressive. The hospitality at Covanro Sigiriya exceeded my expectations and I can't wait to return for another adventure in the future.

as a Brand new pre opened hotel they maintained their standards very well, Specially Check-in to the Checked-out they treat us like a VIP guest. Rooms are spacious & cleaned. Bath rooms also spacious & well maintained. Property is amazing, Specially food very tasty. Highly recommended anyone to experience this place.

Warm welcome & staff is very friendly, specially food is very tasty & rooms are nicely done. Property is amazing & all things are above expectation.Highly recommended.

None.

New hotel so soft opening , looks good , will need a good clean and a few more things in place before being 5 star , they are making every effort so will be great in no time ..

Without say we will say that you unfair for customers.

We didn't stay because we booked the room in the booking.com and then when go directly to the hotel they said other rate for the room. Okay, we accept that it's a Christmas day but the rate was too much which unfair for their customers (the rate we booked is in offer 20,000 and the rate they said in the hotel was 60,000) when we ask about these the staff said it a mistake,it company of china.