Hotel and the City, Empire State Building vs Similar Hotels

Rooms often described as too small for larger groups or families.

Rooms described as comfortable with good sizes.

Rooms mentioned as lovely and comfortable, though in need of some renovation.

Many complaints about the age and condition of rooms, including outdated furnishings.

Clean but some complaints about towels not being clean in certain reviews.

Several mentions of cleanliness issues; could have been better.

Some reviews mentioned issues with cleanliness.

Several reviews mentioned that cleaning was inadequate, particularly for old rooms.

The location is praised as excellent and very central.

Highlighted as excellent and central in multiple reviews.

Guests frequently praised the hotel's prime location.

Numerous reviews highlighted great location near metro and attractions.

Guests reported friendly and reliable service from staff.

Generally positive sentiment about staff being nice and attentive.

Staff were described as friendly and helpful in multiple reviews.

Staff received positive feedback across multiple reviews for being friendly and helpful.

No specific food options mentioned, but breakfast not applicable.

No breakfast provided, but coffee and tea available.

Mentioned in a review as needing improvement with breakfast options.

Multiple reviews criticized the breakfast quality and variety.

Missing some basic amenities like glasses, kettle, and toaster.

Limited amenities mentioned, including issues with Wi-Fi.

Some guests noted the lack of amenities in the room.

Several mentions of inadequate amenities, including slow elevators and the lack of adequate heating.

Generally considered decent for the location, despite some complaints.

Considered a good value given the high costs in NYC.

Most reviews indicate satisfaction with value, though some noted pricing issues.

Reviews indicated that costs may not align with the service and quality provided.