Fragrant Nature Munnar - A Five Star Classified Hotel

Everything

Nothing we didn't like

Courteous staff Delicious food Scenic view from balconies Hygienic and ambient atmosphere

None

I loved everything about the stay, beautiful and clean. انصح بالمكان هاذا حق اخواني العرب، نظيف وجميل وامان

Breakfast was very good. We enjoyed the Medu vadas, the banana cake,sausages and benne dosa were excellent. The masala tea and the filter coffee was also very good. Overall there was a good variety for the breakfast. The millet upma was something I tried for the first time and it was really something to write about.

The lifts were too stretched as the wait was very long. It was also very odd to get off at the -4th floor and take another lift to go lower to -5th to -8th floors. Probably the -5th to-10th floor was an after thought.

Excellent

Breathtaking view

I appreciated the warm welcome from the reception staff and the hotel entrance—specifically the panoramic lobby overlooking the stunning mountains of the Munnar region.

The breakfast area is located on the second floor, requiring you to take the elevator—unlike some hotels where breakfast is served in the lobby.

Stunning views, patio or balcony is a superb place to chill in Munnar weather, hospitality of staff and management is top notch, food spreads for breakfast and buffet is elaborate. Rooms are clean and spacious.

The wifi is patchy. Combined with weak cellular signal due to the location, access to internet can be intermittent. TV in the room doesn’t always support OTT apps due to patchy wifi and the TV being an old version.

اعجبني الموقع وخاصه الاطلالة وجميع الموظفين مبتسمين ولافطار ممتاز ومنووع

Amazing breakfast, super friendly staff and excellent facilities. The staff and the GM were extremely helpful in the resort in every single thing we desired. Extremely tasty food - in room service orders as well. Super recommend this place for a family stay.

Not Much to dislike. If I had to pick one - maybe the walk up and down the hotel .. but thats what you go there for. Maybe some more choices in the restaurants - but we could not cope with the ones that we had

poor fittings and accessories, poor cleanliness and beds etc.

Nothing was upto mark. not worth over 2 star rating

location perfect but is to far for the guess who like to be close attractive. it would be better to have a shower curtain.

Beautiful location. Great staff. The hike with Manikaran was amazing

There is a strong sewage smell on the balcony. The view from the balcony is amazing but it is impossible to even sit outside and enjoy a cup of coffee due to the smell. They don’t have any alcohol since they are still awaiting a liquor license.

We had an absolutely wonderful 10 day holiday at Fragrant Nature in Munnar. The young man at the front desk was amazing and helped with all our bookings and making recommendations of unusual high quality activities to explore and participate while in Munnar. Our room was very clean, large and comfortable. We very much enjoyed sitting on our large balcony and looking out at the very best view of the tea plantations and mountains… I took the most amazing photos. In the restaurant we were served a wonderful breakfast buffet and at lunch we enjoyed great salads, soups, and a range of Kerala, Northern India, and more European cuisine. In the evening, after 7pm, they have very tasty clay oven dishes and breads. We also enjoyed, the tea, cooking classes, and camp fire. The pool is now open. It is lovely. They also have a beautiful flower garden. Everyday after breakfast we walked down to the garden and took photos. I especially enjoyed watching the lotuses open. The Spa was outstanding. Those young ladies know what they are doing! I highly recommend you take advantage of the Spa. I met with the Ayurvedic doctor and he designed a plan for my issues. He gave great advice for further health growth. I very much enjoyed my Spa Retreat at Prana Spa. Thank you for my Henna. We also very much enjoyed our tours, walking around the town, and the Macofa Chocolate Factory. Thank you for our special treat as we left. We highly recommend Fragrant Nature in Munnar. —-I wish I could post photos of my Spa therapists, lovely workers, and people at the party but Booking with remove those photos.

Total comfort and ambience Good travel staff

Night new staff , first aid box and bit expensive

belle hôtel offrant une magnifique vue dans une région différente reste de l’inde bon confort dîner dans hôtel varié et bon belle vue au petit déjeuner si place prise très bon spa

les excusions proposées sont mal expliquées vue la région cela pourrait être beaucoup beaucoup mieux et la qualité et intérêt pourrait être améliorée le restaurant principal de l’hôtel est très bien mais le deuxième restaurant possible sans intérêt et sombre

The views and pool

The rooms and thin walls. You can hear a lot of noise from other rooms. The hotel does not have a liquor license and the food was okay at best.

Na

Na

Location, Hotel Staff are excellent, Ambiance and outer spaces are very well maintained.

Nothing to dislike in particular but transport options to Munnar centre is limited.

Location is great. Staff were very helpful. Facilities were Ok

Cleanliness of the rooms and bathrooms need to improved. More attention to detail of cleaning and amenities would make a positive difference

Aside from the beautiful view and spa facilities, the friendly staff were amazing! We were helped and accomodated on several occasions and highly appreciated how kind they were.

Next time Munnar I will stay again here

The location . Staff. Food. Spa all excellant .Very well run hotel.

It's not near any other restaurants . But the two at the hotel were marvelous .

Convenient location, friendly staff

Our room was located in a noisier side ie next to kitchen or something like that

Stort och välstädat rum med en stor terrass med en vy som var så vacker att det nästan kändes overkligt. Rummet var mysigt med en elektrisk brasa som värmde upp oss efter en kvällspromenad i Munnar.

Nice views, big rooms , daily clean, great staff, nice restaurant

Access road terrible and bumpy, rooms are old and need refurbishment

נוף מדהים,חדר מעולה

The resort is located in mesmerising hills of Munnar and has heavenly views of the landscape. The infinity pool is really nice, and the food and service has great. They can also arrange activities for you like nature walks, hiking, etc. The resort is also not too far from the national park and other landmarks.

Nothing

Everything

Everything

Well maintained property, staff made us feels like family

There was some issue with a sewage pump at property which produced foul smell outdoors, it was fixed after few days.

Location. Clean. Beautiful

Nothing

This hotel is one of the best in terms of location and view ,and very friendly staffs and hospitality ,location inside a settlement area but still it’s beautiful and scenic

Hotel keeping all the standards of a 5 star hotel except Restaurant and food , food is average and below average in taste with super expensive tags , Complimentary breakfast is shockingly substandard to a 5 star hotel. We can say it’s good if it is a 3 star hotel , spreads are very few with limited options What i felt is this hotel management desperately trying to make it breakeven or profitable business as everyone but it shouldn’t expose in-front of guests ,

The room was spacious and comfortable

I wish there were more variety in the buffet food options

Le personnel super attentionné, le petit-déjeuner avec des gauffres top !

Hôtel défraîchit et totalement surcôté

حقيقه دفعت 1200 ريال غير الشاي والقهوه والغدا كلفى 1700 ريال سعودي

المكان سيء جدا اثاث قديم سعر مرتفع مكان بارد مقارنه بالفنادق الاخرى للاسف تجربه سئيه جدا جدا لاانصح فيه الصور تبدو جميله لكن الواقع مختلف سكنت قبله فى 3 فنادق كلها جميله الا هذا انخدعت فيه ومبالغ فى الاسعار مطعم ضيق جدا وخيار الاكل قليله الموظفون مجتهدون لكن المكان خايس بمعنى الكلمه

Everything was great, that staff were very helpful and kindly specially Mr Ajed. The location is great

It was amazing, food was delicious especially the breakfast. Also dinner was amazing. The stairs leading to the pool was breathtaking. And the best 0art were the staff. Definitely recommend.

Lovely hotel with a great setting and views over the hills, tea plantations surrounding Munnar. Very welcoming and attentive staff. Room was spacious with a very comfortable bed and a sitting area. Nice terrace from where to admire the view and sit out if you wish. Big modern bathroom. Restaurant where breakfast and dinner were served offered a good selection of dishes and food was excellent. Located about 20 mins from central Munnar in quiet surroundings, it feels a bit away from it all with a relaxing atmosphere. Just what we wanted!

The restaurant's decor was quite plain and atmosphere didn't feel cozy and warm.

Great hotel, with a stunning view of a valley full with tea plants! Hotel also had all facilities needed for a nice stay. Pool was great, as you could enjoy the great view whilst swimming around

Bathroom was somewhat small and the shower screen/door was not propperly installed, with result that water leaked throughout the bathroom whilst showering. It seemed they tried to fix it with sealant and a extra strip (see photo), but it did not work!

Amazing views from the room and good breakfast

Lunch! It was below average. I provided a written feedback, but no one bothered to check what was wrong with the food and how they could improve. That was a little surprising

View from the room, excellent food and amazing staff

The location and view from the hotel was nice.

The furniture is too old. Also, at the website, there are no option to choose room of choice.

Amazing views and scenery. Food was very good too.

Lifts could be a bit slow at busy times but fine if you're fit as the stairs work!

Excellent stay

The room. The view (and location).

Wonderful staff at all departments. They made our stay extremely pleasant. Will recommend this hotel to anyone and everyone. The facilities were also excellent and very clean. Each and every staff deserves praises. Will definitely choose this hotel when we visit Munnar again.

Polite staff, clean area, good view, good facilities.

The room had a terrace with such a nice view. It was so peaceful, nice place for relax and the SPA procedures were amazing.

The pool has no ambarellas or any shades.

The breakfast and dinner were excellent, and the views were absolutely stunning, especially from the restaurant balcony where we enjoyed our meals. Above all, the staff at the reception and restaurant were outstanding. A special thank you to Sachin and Armpits for their exceptional service and care. Their hospitality truly made our stay memorable!

None

The BEST by far part of staying at this place was the friendliness, attentiveness and excellent service provision of the staff. Justin, the general manager, is running a customer focussed operation

nice rooms with balcony and view

gala dinner!

5 stars well deserved.

Stunning views, gardens with flower arrangements. Balcony dining. Cooking demonstration. Enormous suite with two bathrooms, terrass, fireplaces and jacuzzi.

Minor remark: no shade at the pool area.

The staff at check-in were very pleasant. The hotel is well located, around 15 minute drive from Munnar town. The view from our room was very beautiful, the pool is lovely and our room was comfortable and large.

This does not feel like a 5 star hotel experience at all, and several things really let the hotel down. Firstly, their website states they have a bar. There was no bar to be found. So, in the evenings, there is no nice communal area to sit and socialize with an alcoholic drink, just a rather weird "games room". Generally the atmosphere at the hotel is quite depressing and honestly I didn't see any guest crack a smile the whole 3 nights we were there. Secondly, the food was quite nice but extremely overpriced; it was 5 times more expensive than a meal we had in Munnar town and not nearly as tasty. But the worst experience of all was the spa, where I had the worst massage of my life. I arrived for my appointment and a grumpy spa receptionist just glared at me when I told her I was there for a massage; she began muttering with her colleague before responding to me (it was 7pm and it was like she wanted to go home & was annoyed with me - but I'd made an appointment!). To my discomfort I quickly learned that this was the lady who was going to be administering my massage. Where to begin? Terrible massage technique, no finesse, simultaneously too soft AND too hard in all the wrong moments. The ambience in the room was all wrong (ticking clock, ringing phone, at one point I opened an eye to see that she was checking her phone). What was unforgiveable was the lack of training in regards to properly draping towels for modesty. After she massaged my back she brusquely told me to turn over. I placed a towel to cover my chest, to which she pulled it off of my body and then massaged my breasts with no consent. When I explained this all to the man at reception upon check-out, he just shrugged and gave me a feedback form to fill in - no concern expressed, no apology, and certainly no refund or discount offered.