Pallor by Kozystay - Kemayoran vs Similar Hotels

Rooms described as spacious and pleasant by several guests, though some guests reported an assigned room they disliked, bathroom clogging and occasional unpleasant smells.

Rooms were described as excellent, although some needed refurbishment.

Rooms are described as clean, spacious, and well-designed.

Mixed reports: several guests praised very clean rooms and overall hotel cleanliness, while other reviews mention unclean sheets/towels, mold in toilet corners and occasional toilet odor/clogging.

Guests noted the hotel was very clean but mentioned issues with the bathroom.

Some reviews mention disrepair and dirty rooms, impacting the score.

Generally positive: reviewers mention the location is good and easy to navigate; some noise from nearby train for lower floors noted.

Conveniently located near the expo, highly rated by guests.

Location is strategic and accessible via taxi apps, offsetting some transportation issues.

Generally excellent — multiple reviews note very friendly, helpful and polite staff (front desk praised). One strong negative incident (unnecessary early check-out call) lowered but did not outweigh positive service comments.

Multiple reviews praised the outstanding service, particularly from staff member Listi.

Positive mentions of friendly staff and helpful service throughout the hotel.

Very positive: multiple guests praised the breakfast (variety, quality) and overall F&B experience.

Breakfast received mixed reviews, with some food served cold.

Breakfast has varied options but feedback indicates it may not cater well to western tastes.

Amenities received mixed-to-negative feedback: wellness/jacuzzi issues (not hot/not working), concerns about pool area (mosquitoes, smoking nearby) and requests for better maintenance.

Standard amenities were available but some guests expected more.

Good amenities including a large pool and well-equipped gym.

Standard quality for this hotel tier.

Guests felt that the price was fair for the quality of service and location.

Guests feel they receive excellent value for the prices they pay.