ELUDE Designer Suite Pasig - Prime Location vs Similar Hotels

Generally favorable, though management issues impacted perception.

Rooms and suites described as spacious with kitchen/living areas and good amenities, but some downsides (small bathroom sink in some suites, occasional maintenance/lock issues, reports of cockroaches) moderate the score.

Spacious and comfortable rooms highly praised.

Rooms are spacious with large windows (good for claustrophobic guests) but are dated for some guests; reports of cockroaches, mould, soft/worn pillows and missing kitchenware lower the score.

There were concerns about the bedsheet possibly not being new.

Generally reported as clean in many reviews, but isolated issues noted (sighting of cockroaches, exterior window cleaning needed, doorknob/lock concerns) that lower perceived cleanliness slightly.

Overall cleanliness praised, but issues with inconsistent housekeeping noted.

Multiple reviews report cockroaches, mould in shower curtains, worn towels and old comforters — cleanliness is inconsistent and lowers the score despite some guests noting generally clean room ambiance.

Good location and has 24 hour security.

Location frequently mentioned as a plus — close to Megamall and Shangri‑La, shuttle to shopping mall and generally convenient for guests.

Good location close to amenities, easy access mentioned.

Very strong: repeatedly cited as central and directly opposite SM Megamall and convenient for government offices and shopping — a key strength.

Standard service quality for this hotel tier, though communication could be improved.

Staff repeatedly praised as friendly and helpful (explicit shout-outs to front desk staff like Josh, free upgrades, accommodating service for events), consistently a strong positive across reviews.

Staff were friendly and accommodating, good service noted.

Staff repeatedly praised: accommodating front desk, helpful bellboys (named Elmark and Rey) and generally 'amazing' service noted by several guests.

Not mentioned; assumed to be standard quality for this hotel tier.

Buffet breakfast repeatedly called a highlight (sumptuous, early start, highly recommended). A few mentions of slow food order times, but overall F&B sentiment is strongly positive.

Food quality was good, but issues with room service noted.

Standard quality for this hotel tier

Good amenities including a kitchen and fridge.

Room amenities (AC, suite kitchens, shuttle, TVs) are positives, but property-level amenity issues were reported (swimming pool not working, broken elevator(s), slow lifts, lack of corridor AC) reducing this rating.

Some amenities like the pool could be improved.

Mixed: facilities and pool are positive but pool location, elevator reliability (long waits) and missing kitchen items/AC in corridors were flagged; overall amenities are serviceable but inconsistent.

Fair value considering location and amenities, but expectations were not fully met.

Perceived as good value by many guests (free upgrades, satisfying breakfast, spacious suites), supporting a solid value rating.

Good value based on overall experience in relation to cost.

Convenient location and room size add value, but extra charge/refund issues and dated/unclean elements reduce perceived value for some guests.