Saigon Downtown - Rivergate Residence

There wasn’t a whole lot to like unfortunately.

The price you paid was not worth all the rules. Theres so many strict rules they try enforce and it makes the stay unpleasant. The pool is only open 9-5 and your host has to put you on the entry list. If you’re not on the list the security will not let you through. On the day of check in, the host ignored 5 messages from me trying to rectify a card issue with the booking. There was no issue with the card and when the host did reply all she said was “fix on your end”. The room stunk of floral washing powder, to the point our pjs smelt like the place after moving accomodation. The host only provided 2 towels for a 3 day stay, when we contacted her asking for more, she told us to use the washing machine and reminded us the location wasn’t a hotel. My partner insisted with the host and we got 2 additional towels. We travelled SE Asia for a month and this was our most unpleasant stay.

Pár hodín pred príchodom nám ubytovanie zrušilo rezerváciu , napísali nám správu že nebolo možné zaplatiť mojou kartou, potom nám už nedvíhali telefón a neodpovedali na správy a nechali nás bez problémov v noci na ulici . Banková karta samozrejne funguje, platil som s ňou v ten deň aj napríklad transport z letiska cez booking. Veľká hanba a podvod . Volali sme aj do booking a reklamovali to. Museli sme si narýchlo v noci nájsť iné ubytovanie .

Absolutely nothing about this filthy accommodation. Pleased to finally be out. Paid for 3 nights and didn't stay for two as the bed was disgusting

I have photos of the filthy mattress that is covered in stains, sunken springs, frayed material exposing the inside of the most disgusting mattress i have ever seen. Owner said the mattress is inspected before renting out and it has a protector on top. The sheets and Donna cover weren't even ironed. I was too scared to look at the pillows without covers on them. The curtains were also hanging off the curtain rods

Super comfortable bed and nice, well done bathroom. Great value for the price! I enjoyed my stay and the staff is very helpful!

Posizione eccellente, appartamento pulito e fornito di tutto,la ragazza che ci ha accolte,gentile e cortese,reception i.peccabile,ci ha aiutate nel trovare un eccellente driver,vicino a varie attrazioni e al centro lo consigliamo assolutamente ,piscina incantevole

Materasso del letto e ci vorrebbero più lettini in piscina

Lifts were limited… had to wait 10 mins to get in

Friendly staff and very good value for money Room was spacious and comfortable. The rooms are really big and comfy. Customer service is great

I love staying at this apartment, it’s calm, spacious and in the perfect location for my needs.

I stayed at Saigon Downtown Rivergate Residence for three nights and had a lovely experience. The apartment was clean, modern, and had a small balcony with a beautiful view of the city especially in the evening. The location is excellent just a short ride to Ben Thanh Market, food streets, and lots of local restaurants and cafes. Convenience stores like Winmart and 7 Eleven are right downstairs which made it super easy to grab snacks and drinks whenever we needed. The host was very friendly and responded quickly to all our questions. They even helped us store our luggage after checkout so we could enjoy the rest of the day without any hassle.

If I had to mention something small the carpet could use more frequent cleaning and the towels were a bit thin but overall the stay was very pleasant and I would definitely come back when visiting Ho Chi Minh City again.

nichts

alles

This is my second time staying at Saigon Downtown Rivergate and I’m really glad I chose it again. The apartment was clean bright and well prepared just like the first time. I especially loved having coffee on the balcony in the morning while watching the city wake up. The view from the high floor was stunning. The host remembered me and made check in super smooth. Communication was fast and helpful throughout my stay. This time I also noticed how convenient the building is with cafes pharmacies and small supermarkets right downstairs. It’s perfect for anyone who wants to cook or just grab something quickly.

If I had to suggest anything maybe the pillows could be a bit softer but that’s just a personal preference. Overall I had a really good experience again and I’ll keep coming back whenever I’m in Ho Chi Minh City.

This is a great facility with comfortable rooms, spacious bathroom and friendly staff. Clean spacious room, comfortable beds. Very large facilities.

Oszustwo

Właściciel anulował moja rezerwację o 20 w dniu przyjazdu. Już byliśmy w drodze, kontakt się urwał. Po dotarciu pan ochroniarz zaproponował nam nocleg 3x drożej, więc to raczej skoordynowana akcja naciągania turystów :) Na budynku widnieją ostrzeżenia, że wynajem lokali na pobyty krótkoterminowe jest nielegalny. Nie polecam.

Very friendly and welcoming staff. Rooms are very clean and comfortable The overall stay was good.

Bed very comfy, great shower, lovely bathroom amenities, all interactions with staff very friendly and efficient.

Great location and view of city centre from bedrooms

Could have been a little cleaner but was acceptable

This is an illegal rental and should not be on Booking.com

FIrst off, this is a totally illegal property. In the entrance to the building, there is a large sign saying that short term rentals are prohibited. But clearly that doesn't stop people who pay bribes to the security guard to allow people to use the residence. Also, he host rejected our credit card hours before we arrived (without telling us), even though we have been using the same card throughout Japan and Vietnam with no problem whatsoever. Since he didn't give us warning, we ended up going there and waiting around only to be told an hour later that our reservation was cancelled. For your own sanity, please stay away. There are so many better places to stay.

Room had everything that was needed. Great comfortable bed and a powerful shower. Great place to stay!

Only 10 minutes walk from bars and restaurants. Handy for shops and pharmacy within the complex. Nice pool area. Drying room within apartment was really handy.

Beds were brick hard. Not enough utensils and cutlery - we were drinking tea/ coffee out of highball glasses (no mugs or tea cups). At one point only one lift was working which meant a long wait. Pool area would be better if it had more loungers.

It was in the center

No hot water ( even telling the receptionist ) and tv didn’t work

Pool

Check-in

Phòng sạch sẽ, tiện nghi, nhân viên hỗ trợ hành lý cho khách hàng thân thiện. kì nghĩ tuyệt vời

L'emplacement

Très petit

Lovely breakfast and staff, we will definitely stay again when visiting our relatives who live in Ho Chi Minh.

Such a great location, the beds were very comfortable and so many food locations and stores nearby. I enjoyed my stay very much

It was a scam. The host wasted my time and never came to meet. When he did, he asked for more money to fix their electricity.

.

Large bedroom and bathroom. The apartment was set on a wonderful acreage. The value for money was great we just needed a place to crash after getting in late from a flight. Staff was friendly. Thanks again.

Location

We enjoyed the clean and amazingly furnished room, the Welcome was really nice and we already got some recommendations,

Nothing!

They cancelled my reservation 10 minutes before my arrival. They texted me asking them to notify them on WhatsApp when I was in my taxi on the way, and when I did so they said sorry, we can’t help you, and cancelled my booking. When I arrived I was confused and so I called them to see if I could book another room in which they have given my room to someone else and wouldn’t even let me inside the building to speak to someone. As a young female solo traveller I was really upset.

Very clean and tidy apartment. Had everything we needed. Had a small problem with AC but was fixed within 30 minutes.

The bed was very soft and the frame extremely noisy. If my partner or I moved the other bounced. No support in the mattress at all.

Perfektní ubytování,v super lokalitě,kousek do centra. Byli jsme moc spokojeni.

everyone we met at the fromt desk were very helpful. They helped us plan how to get places, helped us were always friendly

property clean and as advertised and easy to reach from city centre, very easy to reach host and helpful

the security guards kept asking me to move from the front of the building, even though i was waiting for the staff to come and hand in the keys to let me into the building and again same when i was leaving too, not giving me a minute to gather my bearings as i checked out, i had to book the swimming pool but the pool usher kept saying i was not given permission, even though it later turns out i was, was asked to remove my own trash and take it to the garbage facility - overall felt like this was not as welcoming as it could have been and i would rather stay in a hotel next time

The bed was very comfortable. The service from all the staff was top notch, very polite, gentle and friendly.

Friendly helpful staff, cosy room with everything I needed. excellent location near the centre. Near to everything you would need.

loved this beautiful apartment I loved it, it was very clean, everything was of very good quality, the crew was wonderful Locations wonderful

Convenience store downstairs

No reception , place smelt mouldy

Besides the location, this is was a great apartment. It was spacious, clean, and modern. Perfect for 2 people! Great apartment with a great staff!

Really good location and reasonable price. In walking distance of everything in the city and Ho Chi Minh.

Great views great space

Hard beds

Alles funktionierte tadellos - Klimaanlage, Wi-Fi, Waschmaschine. Die Lage ist perfekt, um District 1 zu Fuß zu erkunden. Großer Wert und Komfort.

Ik vond mijn verblijf hier geweldig! Vlekkeloze kamer, comfortabel bed, prachtig uitzicht op de rivier vanaf het balkon. Check-in soepel, gastheer super beleefd. Alles binnen 5 minuten-cafés, bars, Bến Thành, allemaal gemakkelijk.

Host met me downstairs and even helped carry my luggage. Apartment modern and clean. Will book again for next Saigon trip.

Nice Clean apartment. Staff Excellent and very polite. Beds very comfortable had good nights sleep. Great Stay would recommend this apartment.

The location is perfect. The room is elegant and comfy. Comfy beds, helpful staff. Clean and well set out rooms.

Everything was good with budget spend is affordable . help desk is always helpful. Comfortable n value for money.

Location was good

There were ants crawling all over the place. We were refused to swap to another room and instead given a can of insect spray.

Clean room, comfortable okay for a one night stay at Ho Chi Minh. Clean and the receptionist very friendly and helpful

Very clean

A little hard to find

Super comfy and spacious room with marvellous views. Staff all warm, welcoming and helpful. Excellent location for exploring Ho Chi Minh.

Most helpful and friendly staff. Really enjoyed our stay 😀 The room decor was lovely and the bed comfortable.

Absolutely nothing the staff and the host were so rude and had no water per day no clean towels and the security treated us like animals It was the most horrible start to a holiday not mention you have to call the host to make a reservation to access the pool in which was not mentioned in the booking The staff are very rude and ignorant people and I would not recommend anyone to stay there as it’s faulty advertising because it’s not even in direct 1 it’s actually district 4 Terrible

Staff super rude unless you were Vietnamese host was rude Going to a pool have to register with the host All in all very bad experience along with many others who had the same experience

The location is amazing for Ho Chi Minh. Location, cleanliness, friendly staff and rooms are spacious

Nice convenient place to stay in a great location. Location was very good. Staff were lovely, smiley and very helpful. Room was clean and comfortable.

Wonderful experience. Check in staff, and house keeping were excellent. Brilliant would definitely recommend

It's a good location in district 1. You'll need to message the host on your arrival time so they can be there to give you the keys. Nice studio flat, clean, safe and shops below the flat like 7/11, winmart, pharmacy, coffee shop. Easy to get taxi and get around from here . Place has WiFi and washing machine

Lots of rules in this building. Swimming pool can only be accessed by 9am-5pm and you have to message the host 5 mins before so they can let security know. There is a way to access before 5pm and stay a little longer but you'll need to message host beforehand. Security are picky on what lifts you use to carry suitcases, dress code in lifts before and after the pool. The building itself has many rules that security constantly check up on when walking around.

Very nice location. Was doing a course nearby and this was perfect. Comfortable bed, clean and spacious room, great shower. Had a great stay.

Beautifully renovated. Good size rooms with everything you need. Excellent location. Overall I had a very pleasant experience and highly recommend this apartment.

Location and safety

Towels were average. Couch was stained and didn't look inviting. Photos on Booking.com definitely looked better than what the apartment actually was.

Great location with 7/11 right next door. Views were great. The restaurant next door had great food.

Pool was only open from 9-5 so we couldn't swim after our day out.

We've used this apartment before and were happy to use it again. The staff were super friendly and helpful. A suitable apartment for travellers.

Faciliteter og beliggenhed generelt.

Ikke noget.

The check in staff was very friendly and all the facilities were well managed and clean.Staff was great and very nice.

Location was great and room had laundry which was the winning point. Bed could be comfier however ok.

The bed and pressure of water a bit weak

Housekeeping staff very helpful and friendly Frontdesk staff approachable and helpful Room was quiet and spacious We enjoyed our stay and would defenitely return

The pool are great. There's a 7/11 down stairs nextdoor and lots more local street side restaurant close by.

The reception and security are not very helpful.(Maybe because of the language barrier!)

The view was stunning. Placed on top floor overlooking the whole City was great.

The apartment was dirty, glass and kitchen items not washed regularly, walls behind the beds were dirty, walls in the bathroom very greasy. Laundry rack was broken and difficult to wash clothes when it can't be hung up. The reception on the ground floor has nothing to do with rentals, so there is no help to get from them. The receptionists did not care about the few inquiries we had. If you want to use the pool, it must be booked through the landlord via SMS, you can't just show up.

View đẹp, tiện ích không cần phải đi xa

Đường xá đi tới nơi ở phải đi qua những nơi tắc đường

Beds were comfortable and clean, as well were the rooms. The spaciousness of the rooms and the little details.

Zentrale Lage, saubere Zimmer, Zimmergröße ok. Tolle Lage, sehr zentral

La piscina

Esta un poco alejado del centro

Lovely location, comfortable beds and friendly staff. Rooms clean and well. Well furnished and equipped room.

It was a nice place to stay very peaceful and beautiful part of the city. Staff very friendly and helpful. Definitely will return.

Everyone was helpful I would like to thank everyone. Location. The room was very comfortable, and value is good.

The staff are very welcoming and rooms are comfortable. Clean and friendly staff ! Comfortable Nice big room Friendly helpful staff

とにかく場所が便利。部屋をアップグレードしてくださったようで広い部屋でゆっくり過ごせて良かったです！インテリアもおしゃれ。

Good location right in the center and very close to the central station, staff is really friendly. Very pleasant and helpful staff. Clean room