Hanoi Shouten - Staycation

sauber, gross, gute Lage, alles vorhanden

Staff gibt mir zwei Schlüssel ohne Erklärung und schickt mich zum Lift. Ist dann sofort wieder im Cafe am arbeiten und hat keine Zeit für Fragen.

La localisation correspondait parfaitement à mon attente : un environnement tranquille tout en étant proche de tous les sites incontournables de Hanoï, de nombreux restaurant aux pieds de l'établissement, épiceries... Les chambres situées sur le lac de l'Ouest permette de profiter un panorama merveilleux (sous réserve d'être situé au moins au 4 ème étage, sinon le feuillage des arbres cache un peu la vue, mais c'est très agréable aussi)

Rien

L'appartement 401 est vaste et bien agencé. La vue sur le lac du Bambou Blanc (Truc Bach) est superbe. Bien que situé au-dessus d'un café qui ferme à 23:00, il est calme.

Il faudrait revoir le réglement car il est précisé de mettre les sacs d'ordures devant la porte. C'est ce que j'ai fait et il n'a jamais été collecté en trois jours !

I'm being disturbed by the construction noise from the building next door.

Clean, comfortable, easy access to everything but far enough removed to be away from a lot of chaos. Loved the coffee shop downstairs, super friendly staff.

Nothing to complain about

Lake facing room. Spacious and comfortable. Great kitchen facilities. The area is great if you want to be outside the city chaos.

Great coffee downstairs

시설 및 주변 접근성이 너무 좋았다. 조용한 휴가를 원한다면. Very nice. Goooooog

I had a fantastic stay at this place. The view of the lake was incredible, and the room that I stayed at was clean and it has everything I needed. I especially appreciated being able to do my own laundry for free. The staff were very friendly and helpful, and they even assisted me in arranging transportation to Ninh Binh. I would definitely recommend staying here 😊

None

バルコニーからの景色は素晴らしく、部屋は清潔で、スタッフも親切でした。

L'appartement, situé sur les bords du lac de l'Ouest, est très bien équipé sauf, peut-être, en vaisselle du quotidien. Cela ne nous a pas gêné car nous avons pris nos repas à l'extérieur. L'environnement, malgré la présence de restaurants et cafés aux alentours, est calme. Bien qu'éloigné du Vieux Quartier, nous avons effectué tous nos déplacements, vers ce quartier, à pied.

Nice location overlooking the lake. Nice café below.

It's located in a quiet part of Hanoi, yet very convenient for reaching attractions either on foot or by Grab, which is inexpensive and easy to use. The neighborhood has plenty of cafes and restaurants. Check-in and check-out were simple and straightforward

The building has a lovely café on the ground floor where guests collect and return keys. Communication with Cuc was excellent, and when we requested extra pillows, they were provided the same day.

Bien situee

Wonderful location, a bit quiet but after a day in the old quarter quiet is good. Staff are fabulous and so helpful. Made the stay even more enjoyable.

Pillows are a bit hard and uncomfortable.

The security and the washing machine are great added bonuses here. The cafe and gift shop downstairs are worth visiting.

It's was quiet and so central to everything. The unit was clean and a very comfy bed. Would stay again when next time in Hanoi. Thanks Cuc for making this place available on Booking

You have an wonderful view over the west lake, its quiet even though its very central and the apartment is very comfy. You can take a stroll around the lake, there are nice restaurants nearby and a very cute cafe on the first floor. Def can recommend this place wholeheartedly

The room was clean and spacious, lots of storage space, comfy sofa, and the balcony is the most incredible view especially at sunset. l'd 100% recommend booking this place purely for the view on the balcony. The staff were lovely, so helpful and great at communicating. Thank you to much!

This is one of the nicest apartment I've been to, mostly because of that exceptional lake view. Remember to watch the sunset there, it's beautiful. The typhoon Yagi broke the tree in front of the apartment in half so you actually have a better view now (talk about silver lightnings). Everything else is also true to description. The partment is clean and spacious, free of clutter. Amenities provided. The staffs are friendly, including those at the coffee downstairs. I found myself spending way more time sitting at home than I had planned to, because of how comfortable it is.

Wonderful lake view with a balcony facing the sunset. A lot of space in the apartment. Very modern and comfortable. And the host and the workers in the coffee shop below are super friendly. The security guard is very kind and would bring my scooter into a secure area after the coffee shop closed so I wouldn't have to worry about it. I also love the neighborhood. I will return :)

Staff downstairs are very kind and responsive and the apartment itself is isolated from any noise from the shop. Ba Dinh is a cute little neighborhood a bit set off from the otherwise frenetic pace of Hanoi life. Great spots for local food and drink within walking distance. Quick access to Grab/taxis. Cuc's place is clean and has all the necessities. Wi-fi is reliable and fast enough for audio/video conferencing. Bathroom is very nice and the bed is firm but comfy. AC unit in the bedroom as well as in the main room. TV offers access to Netflix & YouTube. Hot water pot is much appreciated, and basic cookware is included along with tableware service for two. Highly recommended if you'd like something a bit more peaceful!

Lovely compact apartment in a great location! The balcony offers beautiful lake views, and the bed was very comfortable. The neighborhood is peaceful, with plenty of charming little cafés nearby.

The view of the lake was stunning, and everything was kept very clean. It was also really helpful to have the café downstairs available in case I needed anything. Having a building manager on site at night made me feel secure.

I also really enjoyed the cozy coffee and souvenir shop right downstairs.

Spacious and cozy room with a beautiful lake view. Check-in was smooth and the host was very responsive. The location is also convenient, which was a big bonus

Their cozy little café downstairs was just perfect

The location is gorgeous and surprisingly quiet. Loved having cute cafes and restaurants just a short walk away, and the city center was so easy to reach. Highly recommend!

Honestly one of the best places I’ve stayed in Hanoi. The apartment was on the 5th floor with a stunning lake view, and it was just so peaceful. Super clean and really nicely decorated too. I loved the little café on the ground floor perfect for a quick coffee or cheese cake. The area feels like a small, quiet island but still close enough to the city center. Big shout out to the team especially Cuc for being so helpful and kind. I had an early flight and they arranged everything for me.

The room was spacious and had an exceptional view. The neighborhood was peaceful and had a great vibe close enough to the Old Quarter to explore, yet far enough to escape the hustle and bustle. Its also conveniently located near northern expat restaurants and shops. The café downstairs was lovely, very popular, and had a great selection of items. The bed was comfortable, the shower had strong water pressure, and Cuc arranged cleaning a couple of times during our weeklong stay, which was a thoughtful touch. She was also incredibly responsive and helpful throughout our time here.

Clean, comfortable bed, and good Wi-Fi. There’s a lovely view of the lake from the balcony and a charming coffee shop on the lower level. The place is located on what feels like a small island attached to West Lake — a peaceful oasis, yet still close to the Old Quarter (about a 20-minute walk or a 5-minute Grab ride). There are plenty of coffee shops and restaurants around the area. We would have been happy to stay for a whole month with this booking if we had the time.

The apartment was clean and tidy with a beautiful view of the lake! The staff downstairs were all super friendly and helpful :) Having a whole apartment to ourselves gave us somewhere to escape the heat without feeling trapped in a small room - so extra awesome in the hotter months!

While the location is lovely and peaceful just remember it is not located super close to the old quarter - so if you are into your tourist attractions you will likely have to take a short drive as walking in the heat wouldn't be my recommendation 😅

Location was perfect, nice and quiet but within walking distance to the hustle and bustle of Hanoi center. The staff made our stay exceptional, always greeted with a friendly smile and more than happy to help with airport transfers and local recommendations. Would definitely stay again

Overlooking the lake, you can find some great places to eat nearby that are popular with the locals. The place is very clean with a well equipped kitchen. We had some of the best coffee at the shop on the ground leve

Spacious studio apartment by lake with views in quiet location. Excellent coffee in cafe downstairs with friendly staff.

Minor point - a couple of water drinking glasses in the appt would have been good.

Peaceful

breakfast available at the cafe downstairs. Excellent

Nothing. Everything was perfect

Amazing location and great views. Staff very helpful really luxurious apartment. Very handy to everything

Just needed a few extra cutlery items in the kitchen and in particular wine glasses and a corkscrew

A wonderful and peaceful stay here especially it's just right beside the lake. Lots of nice cafe and eateries around

Fantastische Lage, toller Ausblick auf den See, sehr freundliches und hilfsbereites Personal

Great studio apartment in a great location. Helpful and kind staff!

Nothing it was great!

Good location . Quiet. Good view

All good

The location suited us really well. The property is located at the lakefront in a quieter area although close enough to get to Old Quarter (we took a Grab each time 15 mins drive). We liked that we could get away from the hustle and bustle of Old Quarter but still be close enough. Great eating spots around the property too.

Cleaniless. The sheets and towels were not clean. We had to ask for a replacement. The shower was also not the easiest to use.

The apartment was a very generous size. The bed was big and super comfortable, and the balcony was fantastic. The area was lively with lots of food and drink options but quiet late at night. The coffee downstairs is lovely with very kind staff.

We didn't love the pillows, the toilet fittings were a little wonky, but all worked well. It was not spotless clean but pretty decent.

The apartment was spacious and had everything we needed and I personally loved the decoration, design. The bed was super comfortable and the bed sheets, pillow case, etc were so soft, I loved it. :) The building was fairly quiet even though it was in the city center. For our last night we had a lovely balcony from where we had a great view. They had a café on the ground floor which was absolutely wonderful. The staff was polite and courteous and the atmosphere was lovely. The gift shop in the back was selling high quality, very appealing local products.

Nothing.

Great apartment with everything we needed—comfortable bed, quiet, and spacious. The island location was peaceful, a nice escape from the busy old town. We loved the cafe and souvenir shop downstairs, and the staff were friendly. Wish we had stayed longer!

Amazing location right opposite the lake and away from the madness, but close enough to go there when wanted. The staff were lovely and great coffee!!

Nothing.

Right by Truc Bach lake, nearby lots of good street eateries and coffee shops. Staff are sweet and very helpful.

Rooms are a bit dinky and old.

We had a room with balcony and lake view which was awesome. The room had everything we needed and was quite spacious. We choose this place since it was our first accomodation in Vietnam after a night flight and we glad we decided this way because it is located on a small island in a less crowded area therefore a quiet place compared to the Old Quarter. And if you like to walk you will make around 20 minutes to the Old Quarter or grab options are cheap and available. We liked the coffee shop down stairs as well.

Nice property, big room, quiet area

location and they have nice coffee shop downstair

Serve breakfast

Great property, the coffee shop and gift store in the building were great! Room was nicely curated.

Our shower head was broken, we asked for it to get fixed which never happened. We were told we could check in at 12:00 and had to wait with our bags until 2:30

Coffee shop downstairs is part of building. Everyone very helpful. Perfect location on a lake and surrounded by everything needed.

The apartment was super clean with beautiful, calming and modern decor! The area was full of great coffee shops, bars and cafes

The hosts and their staff in the cafe were always most helpful and friendly.

it is in a nice location, face the lake

the entrance closes at 23:00,

We loved staying here. Perfect end to our journey in Vietnam.

This aparment has everything needed, also it is clean, cozy.

Great location for visiting all around of Old Quarter, small market for fruits and vegetables is nearby, easily get some glass of coffee or tea downstairs at café or some beer in

We had a wonderful stay at this apartment, which was spacious and perfectly comfortable.

The location on the lake is nice. With no traffic noise, the location is very relaxing. The staff is congenial and work to accommodate guest needs.

No real complaints, though more comfortable seating in the room would be nice.

Very comfortable and a clean apartments. The street was very calm and quiet. Beautiful view of the lake. Easy access to visit Hanoi. Nice staff who were rapidly responding to our questions. We are really happy with our stay.

Great location for visiting all around of Old Quarter, small market for fruits and vegetables is nearby, you can easily get some glass of cofee or tea downstairs at café or some beer in local eatery close to the front entrance of the building. Appartment has 2 aircons which really helps. Some street noise can disturb in the morning who are not used for local rythm of life

This place is situated very conveniently and is close to Old Quarter and the other major sights to see in Hanoi. There are lots of local food and drink options close by.

+ Very good service, very helpful staff + Very good views (apt with lake views, 4th floor) + Close to restaurants and small bars + Coffee shop on the ground floor + Clean + Towels and blankets smell good

- Kitchen is not equipped enough for real cooking (I ate outside) - No clothes rack to dry/hang washed clothes

I moved to Hanoi and rented the apartment while I looked for permanent lodging. Cuctay found me a great 2 floor right on West Lake just a couple hundred meters from this apartment.

Perfect location, with the lake 2 mins away. Amazing host, really made my stay the best it could have been.

Great location and very helpful staff

Nothing

Perfect little gem to stay at in my fav part of Hanoi - Truc Bach.

Great place with great location!

Very clean and pretty Apartment. Great cafe and cute little shop. The island on which the hotel is located is quiet and has lots of good bars or other cafes.

If the water boiler is powered on the whole time the water in the shower cannot be adjusted to low temperature. Would be nice if it is possible to pay the Apartment rent online ahead, similar to other hotels on booking.com. But these are just very small details.

Warm and welcome host. The place looks exactly like in photos. It's really quiet and private with a big window, really suitable for enjoying yourself at night.

It is in a quiet and pleasant neighborhood. The apartment is clean and comfortable. The kitchen had everything we needed to cook meals, and the bed was comfortable. We also really appreciated having the laundry machines!

A great place to stay away from the noisy center however a quick 10 minutes taxi ride to get there, all was perfect and we felt at ease in a charming area where locals greets you with smiles.

Hanoi Shouten's place has a great location, clean and communication is fast, pleasant stay. Near the lake which has fresh air, different from the city centre.

The place is exactly like in the pictures, cozy, has a lot of light, and has a great view of the scenery nearby. The host did a good job to keep the place clean.

Great, quiet location away from the noise of the Old Quarter, but close enough to walk. Plenty of space and great balcony. All amenities provided, including washer, dryer.

The place is exactly like in the pictures cozy, has a lot of light, and has a great view of the scenery nearby. The host did a good job to keep the place clean.