Mai Gallery
Mai Gallery, Hang Bong Street, Hoan Kiem Ward, Hà Nội, 11024, Vietnam- Public Art
English
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About this hotel
Central Location
Located in the heart of Hanoi, just minutes away from iconic landmarks such as Hanoi Old City Gate and St. Joseph Cathedral.
Modern Amenities
Enjoy the comfort of well-equipped rooms with flat-screen TVs, air conditioning, and private bathrooms with free toiletries.
Delicious Breakfast
Start your day right with a choice of buffet, continental, or American breakfast options at our on-site dining facility.
Experience the best of Hanoi at Serene Central Hotel. Book your stay with us now for a memorable experience.
Nearby Attractions
Art Vietnam
Art Vietnam, Huyen Alley, Hoan Kiem Ward, Hà Nội, 11024, Vietnam- Public Art
Phố đường tàu Hà Nội
Hanoi Train Street, Phố Cửa Nam, Cua Nam Ward, Hà Nội, 11018, Vietnam- Private
- Attraction
Tượng Đức Mẹ
Virgin Mary Queen of Peace, Lối đi nội bộ Nhà Thờ Lớn, Hoan Kiem Ward, Hà Nội, 11024, Vietnam- Memorial
Vườn hoa Cửa Nam
Vườn hoa Cửa Nam, Cua Nam Ward, Hà Nội, 11018, Vietnam- Park
Vườn hoa Quán Sứ
Quan Su Park, Cua Nam Ward, Hà Nội, 11018, Vietnam- Park
Vườn hoa Hàng Trống
Hang Trong Garden, Hoan Kiem Ward, Hà Nội, 11024, Vietnam- Park
Vườn hoa Phùng Hưng
Vườn hoa Phùng Hưng, Hoan Kiem Ward, Hà Nội, 11024, Vietnam- Park
Ha Giang Majestic Tours
Ha Giang Majestic Tours, Bat Su Street, Hoan Kiem Ward, Hà Nội, 11024, Vietnam- Public Art
Đài Tưởng Niệm Vua Lê Thái Tổ
Monument of King Le Thai To, Hang Trong Street, Hoan Kiem Ward, Hà Nội, 11024, Vietnam- Monument
Gallery d'art
Gallery d'art, Luong Van Can Street, Hoan Kiem Ward, Hà Nội, 11024, Vietnam- Public Art
Vườn hoa Tây Sơn
Tay Son Park, Hoan Kiem Ward, Hà Nội, 11024, Vietnam- Park
Phố Sách Hà Nội
Book Street, Cua Nam Ward, Hà Nội, 11018, Vietnam- Park
Hanoi Police Museum
Hanoi Police Museum, 67, Ly Thuong Kiet Street, Cua Nam Ward, Hà Nội, 11018, Vietnam- Attraction
Quảng trường Đông Kinh Nghĩa Thục
Hoan Kiem Ward, Hà Nội, 11024, Vietnam- Square
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.
Stay Details
Check-in from
02:00 PM
Check-out by
12:00 PM
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Air conditioning
Family rooms
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Airport shuttle
Safety deposit box
Tour desk
Soundproof rooms
Ironing service
Currency exchange
Private check-in/check-out
Daily housekeeping
Airport shuttle (additional charge)
Shuttle service (additional charge)
Allergy-free room
Lockers
Airport drop off
Airport pick up
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Security alarm
Thermometers for guests provided by property
Breakfast takeaway containers
Key card access
Mobile app for room service
Room Types
Superior Queen Room
Up to 2 guests24 sqmQueen bed (151-180 cm wide)
Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower and a hairdryer. This double room features air conditioning, a wardrobe, flat-screen TV, as well as fruit for guests. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
24 sqm
In-room amenities
TVAir conditioningHair dryerBathrobeDeskPrivate bathroomAlarm clockElectric kettleWardrobe or closetToilet paperBottle of waterFruitsShampooBody soapShower capAccessible by lift
Double Room with Balcony
Up to 2 guests30 sqmQueen bed (151-180 cm wide)
The spacious double room provides air conditioning, a wardrobe, a balcony with city views as well as a private bathroom featuring a bath or a shower. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
30 sqm
City View
In-room amenities
TVAir conditioningHair dryerBathrobeDeskPrivate bathroomAlarm clockElectric kettleWardrobe or closetToilet paperBottle of waterFruitsShampooBody soapShower capAccessible by lift
Suite with Balcony
Up to 2 guests32 sqmQueen bed (151-180 cm wide)
This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. This suite features air conditioning, a wardrobe, flat-screen TV, as well as fruit for guests. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
32 sqm
In-room amenities
TVAir conditioningHair dryerBathrobeDeskPrivate bathroomAlarm clockElectric kettleWardrobe or closetToilet paperBottle of waterFruitsShampooBody soapShower capAccessible by lift
Standard Twin Room
Up to 2 guests24 sqm2 Twin bed (90-130 cm wide)
Providing free toiletries and bathrobes, this twin room includes a private bathroom with a bath and a hairdryer. This twin room features air conditioning, a wardrobe, flat-screen TV, as well as fruit for guests. The unit offers 2 beds.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
24 sqm
In-room amenities
TVAir conditioningHair dryerBathrobeDeskPrivate bathroomAlarm clockElectric kettleWardrobe or closetToilet paperBottle of waterFruitsShampooBody soapShower capAccessible by lift
Large Double Room
Up to 2 guests30 sqmQueen bed (151-180 cm wide)
The spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath or a shower and a hairdryer. This double room features an electric kettle, flat-screen TV, city views, as well as fruit for guests. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
30 sqm
City View
In-room amenities
TVAir conditioningHair dryerBathrobeDeskPrivate bathroomAlarm clockElectric kettleWardrobe or closetToilet paperBottle of waterFruitsShampooBody soapShower capAccessible by lift
Twin Room with City View
Up to 2 guests28 sqm2 Twin bed (90-130 cm wide)
Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath or a shower and a hairdryer. This twin room has air conditioning, flat-screen TV, city views, as well as fruit for guests. The unit has 2 beds.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
28 sqm
City View
In-room amenities
TVAir conditioningHair dryerBathrobeDeskPrivate bathroomAlarm clockElectric kettleWardrobe or closetToilet paperBottle of waterFruitsShampooBody soapShower capAccessible by lift
Deluxe Double or Twin Room
Up to 2 guests26 sqmQueen bed (151-180 cm wide)
The spacious twin/double room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath or a shower and a hairdryer. This twin/double room offers an electric kettle and a flat-screen TV. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
26 sqm
In-room amenities
TVAir conditioningHair dryerBathrobeDeskPrivate bathroomAlarm clockElectric kettleWardrobe or closetToilet paperBottle of waterFruitsShampooBody soapShower capAccessible by lift
Standard Double Room
Up to 2 guests22 sqmQueen bed (151-180 cm wide), Queen bed (151-180 cm wide)
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower and a hairdryer. This double room has air conditioning, a wardrobe, flat-screen TV, as well as fruit for guests.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide), Queen bed (151-180 cm wide)
Room details
22 sqm
In-room amenities
TVAir conditioningHair dryerBathrobeDeskPrivate bathroomAlarm clockElectric kettleWardrobe or closetToilet paperBottle of waterFruitsShampooBody soapShower capAccessible by lift
Family Suite with Balcony
Up to 4 guests34 sqm2 Queen bed (151-180 cm wide)
Offering free toiletries and bathrobes, this family room includes a private bathroom with a bath and a hairdryer. This family room features air conditioning, flat-screen TV, city views, as well as fruit for guests. The unit offers 2 beds.
Sleeps
Up to 4 guests
4 adults · 1 children
Beds
2 Queen bed (151-180 cm wide)
Room details
34 sqm
City View
In-room amenities
TVAir conditioningHair dryerBathrobeDeskPrivate bathroomAlarm clockElectric kettleWardrobe or closetToilet paperBottle of waterFruitsShampooBody soapShower capAccessible by lift
Triple Room with View
Up to 3 guests30 sqmTwin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Offering free toiletries and bathrobes, this triple room includes a private bathroom with a bath or a shower and a hairdryer. This triple room has air conditioning, flat-screen TV, city views, as well as fruit for guests. The unit has 2 beds.
Sleeps
Up to 3 guests
3 adults · 1 children
Beds
Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Room details
30 sqm
City View, With View
In-room amenities
TVAir conditioningHair dryerBathrobeDeskPrivate bathroomAlarm clockElectric kettleWardrobe or closetToilet paperBottle of waterFruitsShampooBody soapShower capAccessible by lift
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(2,628 total)
Provider-sourced guest reviews.
10/10
Reviewed Sep 19, 2026The property is very well located and clean. The staff was superbly helpful specially Luna. She was always charming and helpful. Reconned this stay for people.
9/10
Reviewed Sep 19, 2026위치가 정말 완벽합니다
제일 저렴한방이여서 창문이 없으니 답답했어요
9/10
Reviewed Sep 19, 2026El trato del personal, muy amable y eficiente. El desayuno riquísimo.
8/10
Reviewed Sep 19, 2026Desayuno excelente y café riquísimo
9/10
Reviewed Sep 18, 2026La atención y las camas
Las habitaciones son ventana
9/10
Reviewed Sep 18, 2026◎The staff, location いくつかフロントにお願いしましたが諸々直ぐに対応いただけました。また、深夜便の前にシャワーもどうぞ！というありがたいオファー(今回は別の場所で計画していたので今回は断りましたが)もくれて、本当にサービスは良かったと思います。
No window in my room
9/10
Reviewed Sep 17, 2026Camera spaziosa e pulita, la posizione permette di raggiungere quasi tutti i punti d’interesse a piedi. Eccezionali per simpatia e cordialità le due ragazze della reception
Nulla
9/10
Reviewed Sep 17, 2026Great location, friendly staff, comfortable bed, nice breakfast, great rate ... what else could we wasn't?
10/10
Reviewed Sep 16, 2026The staff, especially Annie, were accommodating. The hotel is located near tourist attractions e.g. Train Street, Hoan Kiem Lake, Ngoc Son Temple, Old Quarter, to name a few. The breakfast was also good and appetizing.
The room we booked has no view, but it was clean, tidy, and cozy.
10/10
Reviewed Sep 16, 2026建物は古いですがとても綺麗にされています。清潔で安心して宿泊できます。 スタッフが皆さん親切で、困ったときはすぐに相談に乗ってくれました。英語を話せるスタッフと日本語を勉強しているスタッフがいて安心できました。
特になし
10/10
Reviewed Sep 16, 2026חזרנו להתארח בפעם השנייה במלון! הייתה לנו חוויה מדהימה, שידרגו אותנו לחדר מצויין ונהנו מכל רגע. המיטות מאוד נוחות ומפנקות, המזגן טוב מאוד ממליצה להגיע למלון למי שמחפש מלון טוב, שירות מדהים, פינה נעימה באמצע העיר במיקום טוב
לא היה
10/10
Reviewed Sep 15, 2026הצוות היה אני הייתה שירותית מאוד הם עזרו החדרים היו נוחים
10/10
Reviewed Sep 15, 2026Tout été parfait à par la douche qui manquer d’eau chaude parfois
10/10
Reviewed Sep 15, 2026Staff were very friendly and helpful. Hotel was clean.
Room was a little small but still very good.
10/10
Reviewed Sep 14, 2026Best place near everything. Best for Indians. Good hospitality from Luna.All staffs are welcoming!!!
10/10
Reviewed Sep 13, 2026Affordable, comfortable, good breakfast, superb hospitality by the staff
Na
9/10
Reviewed Sep 13, 2026Bardzo miły personel, świetne śniadania
7/10
Reviewed Sep 12, 2026Literie très grande Personnel très à l’écoute Emplacement central
Chambre extrêmement chaude Le surclassement au 7e étage nous a enlevé la baignoire c’est dommage…
9/10
Reviewed Sep 12, 2026Fijne bedden. Erg goed ontbijt en vriendelijk personeel
Het bad was ook de doucht en die lekte tijdens het douchen.
9/10
Reviewed Sep 10, 2026השירות היה מדהים, המזרון היה מאוד נוח
שמענו אנשים עוברים בקומה
9/10
Reviewed Sep 9, 2026Staff molto gentile, e albergo in ottima posizione. Stanze super pulite
Forse la colazione pur essendo molto ricca nel salato è un po’ più carente nella parte dolce
9/10
Reviewed Sep 9, 2026Spacious rooms, clean, and the staff of very professional. The location is great as well.
Nothing.
10/10
Reviewed Sep 9, 2026The staff were amazing helpful and friendly
Likes everything. Good value for money
10/10
Reviewed Sep 8, 2026Personale ottimo gentile disponibile hotel situato in centro
10/10
Reviewed Sep 7, 2026The staff the facilities the location everything is great
Nothing
10/10
Reviewed Sep 7, 2026Great hotel
10/10
Reviewed Sep 6, 2026Trato excelente por parte de los empleados, buena relación calidad-precio y genial la ubicación si buscas alojarte en Old Quarter en Hanoi. El personal te ayuda en todo lo posible, excelente servicio!
9/10
Reviewed Sep 6, 2026The staff were exceptional. Especially the ladies at the reception, Luna and Annie were so friendly and helpful. The location was excellent and convenient to reach many places by foot while also having lots of different food options. The breakfast was plentiful. Especially enjoyed the different varieties of local soups.
My room on the 7th floor was very clean. However, it did not have some of the furniture items shown in the pics of booking.com - specifically the suitcase rack and chair with side table which I would have found useful.
10/10
Reviewed Sep 6, 2026Personnel très sympathique. Très bon petit déjeuner, copieux. Literie très confortable.
S'appliquer plus sur la présence des poussières sur le haut des meubles dans les chambres.
10/10
Reviewed Sep 6, 2026El personal fue super amable, la ubicacion perfecta, en medio de old quarter. La habitación muy bien y el desayuno muy variado
9/10
Reviewed Sep 5, 2026Location, very friendly staff especially Luna who was extremely helpful. Recommended places to go and eat . Bed was very comfortable.
Wasn’t impressed with the bathroom. Shower was in the poorly fitted bathtub, very outdated.
10/10
Reviewed Sep 5, 2026צוות נהדר, עונה על כל השאלות עם חיוך. מיקום ממש מרכזי. ארוחת בוקר טובה ומספקת.
היה חסר חלון. החלון שהיה הצביע לקיר ויש הרבה חדרים ללא חלון בכלל.
10/10
Reviewed Sep 4, 2026Excellent hospitality from the whole staff. Rooms are modern and everyday throughly cleaned. We felt very well taken care of and the location was also excellent. Nothing to complain about.
10/10
Reviewed Sep 4, 2026El alojamiento estaba muy bien comunicado. Las habitaciones eran lo que buscábamos. Además nos guardaron las maletas hasta que lo necesitamos para volvernos a España. Si volvemos a Hanoi les elegiríamos de nuevo
10/10
Reviewed Sep 3, 2026It’s very clean, in the centre of everything Well located
10/10
Reviewed Sep 2, 2026It was a really great stay! The staff was really friendly, the room was nice and the breakfast was delicious. I would recommend and come back.
8/10
Reviewed Sep 2, 2026La colazione è varia ma la sistemazione lascia a desiderare . Per sapere cosa c era dentro dovevi aprire la pietanza e chiedere cosa era . Nessuna indicazione
9/10
Reviewed Sep 1, 2026A destacar el desayuno, sin duda el mejor en los 12 días que hemos estado por Vietnam
La ducha no desatascaba bien y se inundaba algo el baño.
9/10
Reviewed Sep 1, 2026Good, room, bed,breakfast,staff
10/10
Reviewed Sep 1, 2026Very friendly and attentive staff, especially Annie and Luna, very clean, beautiful rooms, large breakfast buffet, perfect location, and an incredible value.
10/10
Reviewed Aug 31, 2026Alles Super! Sehr nettes & hilfsbereites Personal. Tolles Zimmer. Konnten unsere Sachen während des Ha Giang Loop einlagern. Sehr empfehlenswert.
10/10
Reviewed Aug 31, 2026ナイトマーケットやトレインカフェへのアクセスが良い
9/10
Reviewed Aug 31, 2026早餐品項不多，但也很足夠了，河粉特別好吃。
非常熱鬧的路上，所以多少都會有車子的吵鬧聲。
10/10
Reviewed Aug 31, 2026La limpieza muy buena, la ubicación es perfecta y el personal muy amable. El desayuno, el mejor que hemos tenido en Vietnam, al estilo del país, pero mucho mejor que otros hoteles. Las camas muy cómodas y un baño en condiciones :) Todo genial, volvería a repetir!!!!
10/10
Reviewed Aug 30, 2026The room was clean, excellent location, they gave us a free upgrade on the room, also the staff were friendly and welcoming, thank you to Luna and the team for hosting us 🙏
10/10
Reviewed Aug 29, 2026La posizione, l'accoglienza dello staff, la comodità del letto.
10/10
Reviewed Aug 28, 2026This stay was so great! Everyone was so kind and I would stay here again!!
9/10
Reviewed Aug 28, 2026המיקום של המלון מעולה וגם ארוחת הבוקר מצויינת! בהתחלה קיבלנו חדר בקומה 7 שהיה צריך לעלות קומה אחת ברגל כי המעלית מגיעה עד קומה 6 (זה פחות הפריע לנו) רק שאחרי הלילה הראשון התגלו בעיות של מים חמים בחדר. מיד כשהתלוננו החליפו לנו חדר ללא שום בעיה, וגם פיצו אותנו בנסיעה לשדה התעופה. החדר השני שקיבלנו היה מעולה, נוח ועם מים חמים. השירות במלון מעולה מצד כל אנשי הצוות, הם מקסימים ממש ומאוד משתדלים לעשות הכל כדי שהאורחים יהיו מרוצים.
10/10
Reviewed Aug 28, 2026We had a wonderful stay at this hotel. The staff was extremely friendly, helpful, and always available to assist with any request. The breakfast was excellent, with a wide variety of options and generous portions. The hotel is also in a very central location, making it easy to explore the city and reach the main attractions. Finally, the bed was exceptionally large and comfortable, ensuring a great night’s sleep. Overall, a very pleasant experience and a hotel I would happily recommend!
10/10
Reviewed Aug 26, 2026The location is really convenient and central. The transfer from the airport was super smooth. The breakfast buffet was tasty and healthy
Really hard to tell, here I have nothing to say.
10/10
Reviewed Aug 26, 2026Die Lage war wirklich super und das Personal sehr freundlich und zuvorkommend
ein paar mehr kleiderhaken und haken im badezimmer für handtücher wären praktisch gewesen
10/10
Reviewed Aug 24, 2026Molto pulita e staff gentilissimo. In pieno centro storico di Hanoi
8/10
Reviewed Aug 24, 2026Super bien situé, tres propre, tres bon rapport qualité prix
7/10
Reviewed Aug 24, 2026Ubicación, desayuno y personal
Ausencia de luz natural. No había ventana
10/10
Reviewed Aug 23, 2026It was good stay in this hotel
9/10
Reviewed Aug 23, 2026It was very clean and location is centre of the old quarter. Staff is very welcoming and friendly. We checked out after 12pm they managed this for us.
Only thing is that there is no window in some rooms.
9/10
Reviewed Aug 23, 2026Staff, room and the location
A bit dusty in the rooms
9/10
Reviewed Aug 22, 2026Нам любезно предложили номер классом выше. Мы чудесно провели ночь. Спасибо
Мы только переночевали. Не успели хорошо оценить удобства
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Friendly and helpful staff
- •Great location
- •Clean and comfortable rooms
- •Good breakfast options
Areas to consider
- •Some rooms may be small
- •Surrounding area not ideal for walking at times
Cleanliness
9.62/10The room is clean and well-maintained, a frequent positive mention across reviews.
Service
10/10Many reviews highlight the super friendly and helpful staff, particularly mentioning Luna and Suzy.
Location
10/10Great location for exploring, mentioned positively in multiple reviews.
Room Quality
9.12/10Rooms are comfortable, though some reviews mention that they can be small.
Amenities
9.62/10Good breakfast with plenty of options and other amenities well received.
Value for Money
9.62/10Standard value for the quality and location, with no major complaints.
Food and Beverage
9.62/10Excellent breakfast options received praise in various reviews.
Overall Experience
10/10Guests express a high likelihood of returning and a strong recommendation for the hotel.