HSM Lago Park

Great location, 5 min walk to the beach, and lots of restaurants nearby. Beach was busy as there are several hotels in the area, but sea was lovely to swim in. room was clean and had a small kitchenette, enough to make breakfast, and had a coffee machine, kettle and toaster. Almost daily room cleaning service so no need to make your own bed!

Gym was small and had very little equipment.

Kedves segítőkész mosolygós személyzet

Utca zaja Folyosó kinézete, ráférne egy felujítas Szobákól hianyzik ejjeli lampa, ejjeli szekrény

L'emplacement proche de la plage, facilité de stationnement, le personnel agréable, les travaux de modernisation effectuée, l'espace des chambres, le brunch à 20 € par personne est très complet.

Nous avions une chambre côté rue et ça pouvait être bruyant avec la circulation.

The location

The shower head comes off. It needs maintenance

staff gentilissimo e simpatico!

Emplacement parfait, restaurants et plage à côté, à proximité des transports pour rejoindre le port d’Alcudia en quelques minutes. Calme la nuit, piscine agréable la journée, appartement assez grand, avec des lits confortables.

Manque quelques ustensiles pour la cuisine et on entend beaucoup trop le DJ de l’hôtel et la playlist du bar juste en bas de l’hôtel la journée.

Usměvavý personál

Večerní hluk černochů squattujicich pod okny budovy.

Locatie, mooie appartementen, vriendelijk personeel, goede service

Niks

The property was well located next to the beach

The rooms were not the cleanest and smelled musty. The water cut off for about an hour during our stay and I had to call reception 4 times before anyone picked up the phone

Struttura centrale e vicino a tutti i servizi, non dispone di un parcheggio ma nelle stradine circostanti è facile trovarlo. La spiaggia si trova a 100 metri, basta solo attraversare la strada. Appartamento spazioso e pulito, passavano tutti i giorni (tranne il mercoledì e il sabato) a cambiare gli asciugamani. Ottimo rapporto qualità prezzo. Staff gentile e disponibile

La simpatía de tod@s los empleados del hotel y la limpieza, la tranquilidad y la playa a 5 minutos.

Que el bar cerrase a las 19:30 de la tarde..

ottima posizione vicino alla spiaggia, parcheggio non difficile da trovare nelle vicinanze, aria condizionata ottima e non rumorosa, bella piscina

niente

Everything

Nothing

les infrastructures, la gentillesse du personnel, la propreté, le service de nettoyage et remplacement des essuies, l'emplacement est super tout en étant au calme appartement spacieux pour 3 personnes

juste petit bémol, l'insonorisation entre les appartements. on entend fort quand on déplace des chaises où meubles et on entend parler entre les gens

Muy buena ubicación. El depto muy cómodo. . Excelente calidad precio. Muy buena la atención de Tony . Nos explicó y dio muchas recomendaciones útiles. Al alcance de todo Volveria!!

Nada

Picobello sauber, sehr freundliche Mitarbeiter (die gut gelaunt, singende Argentinische Dame vom Frühstück Raum insbesondere 🫶) und super Koch 👨‍🍳 - Pool 🏊 wirklich alles top gepflegt.

Gab es wirklich nichts negatives!

Fajne hotel, niedrogi i blisko plaży oraz komunikacji miejskiej z której się dobre połączenie . Miły personel, pomocny. Fajne baseny,jeden dla rodzin z dziećmi a jak ktoś szuka ciszy to jest drugi,głębszy i bardziej kameralny.

Urednost, svaki dan novi ručnici i pospremljena soba.

Sve je super.

Trevligt poolområde med lite aktiviteter för barnen som va uppskattat och väldigt trevlig personal.

ロケーションも良くスタッフの対応も親切だった。

ビル1とビル2に分かれていてビル2に宿泊したのでいちいち移動が不便だった。子連れはビル1にしてほしかった。

Amazing location. Great staff, especially the cleaning crew.

We stayed in the secondary building room 205 - the beds were not very comfortable. Everything else was perfect.

Excellent stuff, great location, very good food

Nothing

La limpieza

Hemos estado como en casa apartamento para 2 personas con todas las comodidades.muy limpio.La atención escepciona,l coincidimos con Mari y Toni,muy atentos en todo momento, sin duda repetiremos.

Me gustó todo.

Amazing location, less than 5 minutes walking to the beach, bus stops nearby

A little bit outdated hotel, needs some renovation, our room was in front of the swimming pool with screaming kids, from the morning until evening

Dobra lokalita, blizko mora. Blizko restauracii.

The breakfast was perfectly fine, with a good selection including eggs, bacon, churros, and more, available until noon. From noon onwards, they serve main dishes such as chicken, burgers, hot dogs, pizza, and other options. It was especially convenient that food and drinks were available until 1:30 PM, so there was no need to wake up early just for breakfast. The location is also very good, with shops nearby and the beach only a few minutes away. The swimming pool area was perfectly fine as well, and there were always sun loungers available. Overall, I would definitely recommend this place for families with children.

The accommodation has positive aspects, but unfortunately the cleanliness was not always up to the expected standard.Beach towels are available for an additional fee, which would be fine, but they are not replaced during the stay. If you want a clean towel, you have to wash it yourself.The soundproofing is also not the best, and the doors close very loudly, which can be quite disturbing, especially at night. Overall, there is room for improvement in these areas to make the stay more comfortable.

Mi-a plăcut ca e foarte aproape de plaja, cred ca asta e punctele forte - locația.

Cred ca ar trebui sa se acorde mai multă atenție curățeniei din camere și din holuri. Toată murdăria de pe hol intră pe sub ușă în camere. Și în camera s-a făcut curățenie abia după ce am cerut la recepție acest lucru.

Ragazze miniclub molto disponibili e attive

Parecchi disservizi

Super établissement, excellent emplacement. à 4 min à pied de Playa Muro. La formule Brunch est très bien. Le personnel est très sympatique.

RAS. Attention le ménage n'est pas fait 2 jours par semaine, c'est dans le reglement de l'établissement. Il faut juste être prévenu.

Az elhelyezkedése. Közel a tengerpart.

A hotel medencéje kicsi. Nem vettem igénybe. Az épület alatt működik egy bár. Aki erre az oldalra kap apartmant az hajnal három óráig hallgathatja a vendégek önfeledt szórakozását. Van biliárd, csocsó, mini gokart pálya (gyerkőcöknek) stb. Az apartman elég minimalista. Mosogatószivacs nincs. Főleg a fürdőszobával nem voltam kibékülve. Tusfürdő, sampon, szappan van. Zuhany van. Vízköves, ahol lehet, ott jelen van a rozsda is. A vízhőfok ingadozó. Az álmennyezet egy eleme a fürdőszoba bejárata felett nem volt a helyén és vastagon állt rajta a retek.

proximité plage

wifi et tv ne marche jamais

Ultimate brunch is very good value

Localização excelente, junto à praia e ruas com várias lojinhas e restaurantes. Fui só com regime de alojamento. Os funcionários da receção são simpáticos. Quarto bom com varanda, apesar de o isolamento não ser o melhor.

Quando chegamos o quarto estava bem limpinho, mas quando fazem as limpezas diárias limitam-se a fazer a cama. Tenho por hábito ter sempre tudo organizado, mas como tem cozinha acho que deviam lavar o balcão diariamente, pois os porodutos que temos disponíveis não limpam na perfeição. Ou seja, nas limpezas diárias deviam deixar o quarto mais "fresco".

Közel volt minden, amire szükség van. Jól felszerelt.

A légkondi nem mindíg működött jól, bár ez csak 30 fok felett gond. A szoba kicsi és tároló is nagyobb kellene. Persze vannak nagyobb appartmanok.

The location, it is pretty near to the beach

The room has ants. We left some food for some minutes on the table and got full of ants. So couldn’t leave any food outside the fridge, not for a few minutes.

La posizione, i servizi dell’appartamento, lo staff super disponibile

L’affaccio sulla caffetteria, troppo rumore fino alla mattina

Les piscines, l appartement et le personnel

Les deux bâtiments séparés

Pequeno almoço com horario alargado

La disponibilidad del personal

Staff lovely. Very family oriented complex. Noisy during the day but not after 7 o clock so very quite in the evening. Apartment s a bit small but fully equipped. Our stay was expensive as we stayed in August but I would definitely stay in this complex again

Wifi deserves improvement

great location, good beach is nearby. rooms are cleaned everyday. great restaurants in the proximity. well concected by bus, easy to reach Alcudia and airport.

Room was unbearably stinking each time we turn on air conditioning. smell was horrible. we told the reception, but nothing was done about it.

The hotel offers an excellent location, a nice swimming pool, and spotlessly clean facilities, alongside a wide variety of brunch options.

The main room lacked clothes storage, which was restricted to the separate bedroom housing the double bed, while the extra bed sat in the main area; additionally, the air conditioning only functioned effectively at extreme lows of 16–17°C. The brunch was mediocre, featuring a couple of bland, tasteless staples like tomatoes, cheese, and scrambled eggs, alongside a limited coffee selection that lacked basics such as espresso.

Le respect des demandes des clients

Posizione vicino al mare Piscina e personale

Camere datate un po’ modernità non guasterebbe.

Come già segnalato da altri ospiti, la struttura è divisa in due blocchi. Avevo prenotato a marzo per agosto, chiedendo espressamente il blocco 1 dopo aver letto diverse recensioni negative sul blocco 2. Al check-in, però, ci è stata assegnata una stanza al terzo piano del blocco 2. Purtroppo, per tre notti è stato quasi impossibile dormire: il bar sottostante e i suoi clienti generano rumore fino alle 4-5 del mattino, nonostante la chiusura sia alle 2 (con finestre chiuse e doppi vetri), noi eravamo al terzo, non oso immaginare chi soggiorna al primo o secondo piano..... Anche il condizionatore della stanza era particolarmente rumoroso non consentendo di riposare. Abbiamo inoltre avuto più volte alcuni problemi con la serratura della porta d'ingresso della camera che non si apriva, anche se il tecnico è sempre intervenuto prontamente. Infine la doccia allagava il bagno costringendoci ad utilizzare asciugamani per contenere l'acqua. Dopo aver segnalato la situazione alla reception, a metà soggiorno siamo stati trasferiti nel blocco 1: da quel momento è iniziata la vera vacanza. La nuova stanza era più nuova, tranquilla, lontana dalla strada principale e dal locale rumoroso. Il blocco 1 meriterebbe sicuramente una valutazione molto più alta a quella che do a questa recensione, tuttavia il blocco 2 la riduce notevolmente. Trovo quindi poco corretto applicare lo stesso prezzo al blocco 2, situato in uno stabile più datato e soprattutto troppo rumoroso per garantire un adeguato riposo notturno. Una nota molto positiva va invece al personale della reception, sempre gentile, disponibile e pronto a cercare una soluzione ai problemi segnalati.

La atención del personal y las instalaciones

La habitación no pasaron a hacerla a tiempo por falta de personal, tendrían que tener mas.

La posizione e l’appartamento c’era tutto il necessario

La pulizia dell appartamento praticamente inesistente e 2 volte a settimana non lavorano. Receptionist non competenti

The swimming pool, facilities, activities and entertainment program, food and drinks, and overall cleanliness.

The cleaning schedule could be communicated to customers in advance.

Posizione ottima..a 300 m dal mare e comoda per raggiungere posti eccezionali! Nelle vicinanze molti supermercati e locali.

Rinfrescare alcune stanze ,migliorare il servizio di pulizia per evitare i tanti odori sgradevoli!

Der Unterkunft ist sehr nah am Strand. 5min Gehweg.

Lauter Mücken flogen rum sodass man nichts wirklich gerne am Balkon saß.

Buonissima posizione per la spiaggia, negozi e parcheggi.

Difficoltà a regolare l'aria condizionata.

Pessoal atencioso

O barulho no Bar quiosque até às 2h da manhã

Ubicación excelente (al lado de la playa de Muro), el personal maravilloso (son los mejores), desayuno/brunch buffet estupendo (amplia variedad de alimentos y hasta las 13:30)

Ojalá tuvieran la posibilidad de media pensión, hace años tenían cena buffet y era increíble

Location, non vis a vis in the room

noisy AC, uncomfortable sofa bed, outdated kitchen with limited equipment,

Location, spacious, good equiped kitchen, 5min max walking to the beach

Terrible smell during the night in the bathroom. Absolutely terrible.

Posizione e funzionalità

Potrebbe essere un filo più pulito

Ich fand das Hotel atemberaubend schön, das Personal war mega freundlich und einfühlsam, auch als mein Koffer beim Flughafen verloren ging, waren die Mitarbeiter an der Rezeption mega aufmerksam und nett, wirklich sehr bemerkenswert😊👍🏼. Das Apartment war mega schön eingeräumt, genauso wie es beschrieben war, mit einer kleinen Küchenzeile, einem Bad, 2 Betten und einem extrem gemütlichem Schlafsofa, darüber hinaus gab es bei dem Wohnbereich, als auch beim Schlafzimmer je einen Balkon, was es wirklich perfekt gemacht hat, weil wenn die eine Person noch geschlafen hat, konnte die andere Person schon gemütlich den Sonnenaufgang betrachten, mega. Ich werde dieses Hotel aufjedenfall weiterempfehlen und auch selbst wieder buchen, ich komme aufjedenfall wieder👍🏼😊!

Es war alles perfekt, es war ein richtiges Traumhotel😊👍🏼

Il brunch molto variegato e fresco. Aria climatizzata funzionante bene. Struttura curata bene negli spazi comuni. Piscina comoda e calda.

Poca cura dei dettagli nelle camere del secondo edificio. Aria climatizzata un po’ rumorosa al massimo della potenza e posizionata troppo a ridosso dei letti. Letti un po’ scomodi (matrimoniale fatto da due letti singoli e divano letto). Cuscini pessimi.

Все було чудово, чисто, комфортно близько до пляжу

Climatisation, le personnel, le petit-déjeuner, le brunch, la piscine, le beach bar.

Insonorisation appartement, confort lits.

Localização

Limpeza

Obiekt znajduje się niedaleko głównego bulwaru, co jest dużym atutem, jednocześnie na tyle daleko, że zapewniało to wyjątkowy klimat odpoczynku w hiszpańskim stylu. Hotel w głównej części usytuowany frontem oraz bokiem do morza (układ w literę L) oraz w mniejszej części fasady do cichej uliczki. W otoczeniu obiektu znajdziemy lokalne sklepy, a także supermarkety bardzo dobrze zaopatrzone z atrakcyjnymi cenami. Do licznych restauracji i kawiarni schodzimy dosłownie tylko przed obiekt i mamy nieskończony wybór kuchni i smaków. Pokój czyściutki, wyposażony w to co jest niezbędne, aby miło spędzić swój pobyt. Najważniejsze udogodnienia w ramach pokoju to, balkon, telewizor, klimatyzacja i sejf. Bardzo wygodne łózka/łózko z pełnym kompletem pościeli (była również bardzo delikatna oraz wysokiej jakości kołdra dla zmarzluchów). Łazienka z dużym prysznicem wyposażona w podstawowe kosmetyki, środki higieny oraz różnorodność ręczników do konkretnego zastosowania. Wymiana ręczników odbywa się co drugi dzień lub na życzenie. Klimatyzacja i WiFi bez zarzutów, telewizja z dużą ilością wielojęzycznych kanałów telewizyjnych, ale bez SMARTA. Posiłki smaczne, o zadowalającej różnorodności serwowane w optymalnym czasie (HB). Personel miły, uśmiechnięty i życzliwy zasługujący na słowa najwyższego uznania i podziękowania. Ogromnym plusem tego hotelu jest optymalna odległość od plaży i promenady, dosłownie kilka minut od budynku. Spacer to sama przyjemność, klimatyczne restauracje, zadbane budynki z pięknymi tarasami, błękitne i ciepłe morze oraz słońce, które operuje niezawodnie przez cały dzień. Dziękuję za gościnność i WYJĄTKOWY pobyt. Do zobaczenia.

5 Min bis zum Strand Wir waren im Zweiten Gebäude. Tolle Restaurants und Shops direkt vor dem Hotel

Sehr hellhörig, man hört wenn Leute draus reden oder oben Stühle verschieben. Die Nachbarn von neben an kommte man auch gut hören. Pool war sehr warm, keine Abkühlung. Ameisen im Zimmer Man konnte ohne Schlüsselkarte zu den Zimmern kommen, da es immer offen war Reinigung hat öfters vergessen z.b neue Handtücher hinzuhängen. Sie hat die alten mitgenommen aber keine neuen hingehängt. Am zweiten Pool kommt nie jemand um Getränkebestellungen aufzunehmen, man muss es selbst holen in einem Supermarkt.

L’emplacement, la sympathie du personnel et la taille de l’appart

Ils peuvent faire un effort dans la déco et aussi trouver une solution pour l’odeur de renfermé

Świetny, czysty kameralny hotel ze wspaniałą obsługą! Dobra lokalizacja, blisko plaża, bary, dobre restauracje i sklepy. Zdecydowanie polecam dla osób które preferują mniejsze hotele. Napewno wrócimy :)

Jedyny minus to już zmęczona kanapa w salonie ;)

Nous avons eu une nouvelle chambre car dans celle qui nous a était attribuées, il n’y avait pas de clim et le lavabo était bouché. Le personnel nous a trouvé une autre chambre.

Our 7-year-old daughter had an absolute blast at the Kids Club! The staff was incredibly welcoming, energetic, and kept the children fully engaged with creative activities and games. It was a wonderful, safe, and memorable experience for her. We highly recommend this club to any parent looking for quality entertainment for their little ones!

It was smelly in the apartment and the air conditioner was a little moldy

Freundliches Personal. Viel Auswahl Frühstück und Brunch.

Könnte im Zimmer sauberer geputzt werden.Mehr Geschirr und Geschirrtücher.

Piękne mieszkanie, miła obsługa, świetne jedzenie. Blisko do plaży. Rewelacja.

Seit Jahren sind wir da und wir sind sehr zufrieden. Alles perfekt.

Βολική τοποθεσία πλούσιο πρωινό καθαρά δωμάτια ευγενέστατοι υπάλληλοι

Decent sized room. proximity to the sea. The beach is fantastic. The AC was strong and was effective even in a heatwave.

The hotel has two buildings, close but not connected. We stayed in the second building. The pool area is smaller, no lobby. We could visit The main building's pool area, but who wants to send the kids through the street to the other building's pool? This was a bit of a bummer. The AC was extremely loud, with a banging sound every time it started. The kitchen vent was loud, and dripped back oil into the pan beneath. The location is horrible. At first, we loved it, it's very close to the beach, and close to a main road with restaurants. But later we realized how bad the location is. It is close to a small nearby lake. The lake is dirty and breeds moschitos. In the evenings, the moschitos are a menace, we all got about a hundred bites each. This was terrible. Stay as far away from that lake as possible, particularly in the evening.

Wspaniałe i przyjazne miejsce do spędzenia wakacji.

Locatie was heel goed, lekker dicht bij het strand en goede restaurantjes in de buurt (Smith's en the black pig zijn aanraders!). Receptie was behulpzaam bij het boeken van de dolfijnen boottocht. Het zwembad was erg warm maar daar kan de accommodatie verder niets aan doen, want het was gewoon heel warm. Genoeg supermarkten en zelfs een bakker in de buurt (800m lopen). Er was ook voldoende parkeerruimte in de buurt (gratis) voor onze huurauto. Let wel op dat je genoeg ruimte houdt zodat ze je niet kunnen vastzetten. Dat was ons 1 keer gebeurd. Appartement was prima in orde, airco was heel fijn en werkt door het hele appartement (iets minder goed in de slaapkamer maar alsnog). Bijna dagelijks kwam de schoonmaakploeg langs, net als bij een hotel. De bedden waren wel iets aan de harde kant naar mijn mening, maar ik heb prima geslapen. Het kan gehorig zijn, maar niet zo erg dat we er last van hebben gehad. Wij hebben geen gebruik gemaakt van het brunch buffet of het restaurant van de accommodatie zelf, dus ik kan niet zeggen hoe goed/slecht dat is.

Eigenlijk niets, het was gewoon helemaal prima!

Tengerpart közelsége tényleg 3-4 perces séta. A személyzet kedves és segítőkész. A reggeli bőséges volt. Elégedettek voltunk vele.

Igazából nem volt ilyen.

Posizione e rapporto qualità prezzo

We really enjoyed our stay — excellent value for money. The apartment was clean and spacious, the balcony had a beautiful view of the mountains and the sunset every evening. The staff were very friendly and happy to help with any question we had. We also liked having the option of an unlimited brunch — you could pay for it separately on any given day, at a very reasonable price. The location was great: just a 5-minute walk to the beach, with about a dozen restaurants and plenty of shops nearby. There's also a big supermarket around 10–15 minutes on foot, where you can find everything

When the air conditioning was running, water would sometimes drip onto the floor in the hallway.

Stanza doppia spaziosa. Ottimo il bagno con ampia doccia e buoni prodotti da bagno. Materasso molto grande e comodo. Pulizia top. Cucina ben attrezzata. Personale alla reception sempre presente e molto disponibile. Posizione ottima, a ridosso di una delle più belle spiagge di maiorca benchè molto urbanizzata. La recensione fa riferimento all"edificio principale, non so come sia l'altro.

Finiture migliorabili. Avrei gradito trovare almeno una bottiglia d'acqua nel frigo. Non ha un parcheggio privato ma è facile trovare posto.

Posizione

Nulla

Příjemný personál, každodenní úklid, všude čisto. Apartmán dobře vybaven. Jídla vždy dostatek, sice bylo každý den téměř to samé, ale všeho dostatek a dobré, vždy klimatizováno. Zázemí u bazénu též ok, dostupná lehátka i slunečníky (ale byli jsme v červnu a chodili hlavně dopoledne). Moře kousek, po přejití hlavní silnice hned u hotelu, rovně cca 200m. Moře a pláže čisté. Všude bylo lidí tak akorát. Pár metrů od zastávky MHD, autobusem se za pár korun dostanete všude, i přímým na letiště. Obchody s potravinami v okolí. Za nás fajn dovolená.

Hluk ze sportbaru, který je naproti pod vedlejším hotelem.

Lokalizacja, blisko plaża, sklepy

Mało miejsc parkingowych

Well equipped location, near the beach, lovely staff everything needed for a family short stay. Great espresso at the bar made by the Argentinian barista 👏🏻

The air conditioning was too high in the lobby and in the pool's bathroom. So my son and I got sick.

Personale molto cortese e disponibile