TWIN GALAXY JB Homestay by SUMMER vs Similar Hotels

Rooms spacious but some issues noted with furniture and cleanliness.

Many guests mentioned the unit being rundown with various maintenance issues.

Big and clean room; however, there were issues with the shower water.

Room condition not the best with reports of basic facilities and maintenance issues.

Several reviews indicate poor cleanliness, including dirty toilets, mould, and stains.

Several reviews indicate serious concerns about hygiene and cleanliness standards, including dirty bedding and insect issues.

The room was very dusty and dirty, and the furniture was poorly maintained.

Issues with cleanliness mentioned, including ripped wallpaper and unclean shower.

Conveniently located near food hotspots and town.

Convenient location with good access to amenities, although some issues were highlighted.

Very convenient when want to enter to the shopping mall.

Good location with access to amenities, but slight accessibility issues noted.

Owner was responsive, but customer service quality varied.

Guests reported lack of response from management during complaints, indicating poor service quality.

Friendly staff, quick response in WhatsApp.

Generally good service with specific praise for booking assistance.

Positive remarks about the nearby eateries; no direct feedback on hotel offerings.

Positive mentions of food options available nearby, though limited by some guests.

Standard quality for this hotel tier.

Food outlets near property provide variety, no issues highlighted.

Basic amenities provided, but some lacking, like hand soap and comfortable bedding.

Facilities were noted as good, but there were suggestions for improvement.

Some amenities in good condition, but the pool was dirty.

Pool and lifts praised; overall satisfactory.

General sentiment of good value considering the location but cleanliness concerns.

Perceived value impacted by cleanliness and maintenance issues, leading to dissatisfaction.

Good location, but not worth the price for the cleanliness.

Good value as per feedback, with occasional mentions of basic accommodations.