Serene Park Community Park
Serene Park Community Park, Johor Bahru, Malaysia- Park
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Convenient Location near Singapore Zoo
Luxurious Amenities for Relaxation
Family-Friendly Features for Children
Experience comfort and convenience at JB City D'Esplanade Shopping mall apartment, located just 12 km from Singapore Zoo. Enjoy the outdoor swimming pool, garden, and sauna during your stay. The apartment also offers a fully equipped kitchen, balcony, and free WiFi throughout. Families will appreciate the children's playground and nearby attractions like Night Safari. Don't miss out on this unforgettable experience - book your stay now!
Check-in from
04:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 6 guests
6 adults · 1 children
Beds
Queen bed (151-180 cm wide), Sofa bed (Variable Size)
Room details
53 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Almost everything.
Cleanliness and price
Grande piece propre,piscine ,salle de sport. Paiement caution en espèces et rendu le jour du départ en espèces Immeuble calme , parking disponible
Lit en face armoire,matelas a changer , on est gêné par les ressorts. Semelle du fer a repasser sale réfrigérateur très bruyant wifi fonctionne très mal
Excellent , clean, organised!
Lift
very good, good customer service
Location
Convenient location to kSL mall’s
The units is not clean , ceiling fan very dirty . No remotes control to watch the TV . Small insects flying around . Midnight inside the room very noisy.
Location
TV cannot use cos no Remote
The location is excellent. Nearby to shopping malls & food outlets.
The room was very basic. No bedside table. Lighting was poor with one light bulb not working. The kitchen utensils were not properly cleaned. There balcony was very dirty. The toilet was flooded after a shower because the bathtub water drain comes out directly onto the floor. The toilet was poorly lit.
No clean
Smelly
Everything there!
Nothing all good!
Location
Lift is too crowded and very slow.
nothing
Poor elevator condition and taking 30 minutes only can manage to take the lift. Terrible room condition with bad smelly, stain mattress, dirty corridor, poor maintain sofa, chair.
I have waiting for my deposit refund.. diversity the deposit work refund on the spot or on a day when we check out okay now the service is told me that after 3-day working days oh my God it's made me feel disappointed you know let me do a few disappointed because the sun is very rude I will not going today anymore I give you I give them the time until 5:00 if I say I won't get the deposit refund I will go to report police that's all okay thank you
Location
Average waiting time was 10-15min for lift, crowded place with limited lift.
The only problem is with the lift.
Appmt right below mall
One of the bed had hardened thus uncomfortable Parking with spiral climb is narrow Lifts are really slow, worse during peak hours. There hv been couple of times we walked down the stairs while staying abv 10 flrs but below 20.
Two king size bed One person per bed so comfy
Waiting for lift during peak hours takes hours
Two Big king-size beds Close to foods and shopping i mean over 100 restaurants
Lift take agest during peak 8-11 am and pm Take fire exit faster
Location was quite good, just above the KSL city mall
mattresses was not comfortable, cleanliness was not proper, there were some cocroches on the floor. Late night water stopped on taps, lift waiting time is horrible ard 20 mins
Comfy room
Nothing
Shopping just a few steps, WiFi is gd, air-conditioned is gd. Staff is gd.
Lift lift lift, please do something, waiting time is 10 to 15 min...3 lift only 1 available..
Management is rude and unhelpful. Cancelled request almost immediately without room for communications, leaving us stranded with zero refunds
Everything good
good place , value for money
الموقع جيد مع وجود مركز تسوق
Water heater not function. Almost an hour to wait for the lift.
Location
House run down . Water pressure low and don’t really feel like having hot water .
Rumah sangat bersih dan berpuas hati sangat tq
Tiada
1. Location - the location is just beside KSL City Mall so is very convenient. Below have many eatery stalls and shops. Monday night have a very long night market. 2. Space - The room space is big with 2 queen beds and spare single mattress in case you need. 3. Cleanliness - The floor might have some stains but it was dusty or dirts. Mattress and towels all was clean without stain or bad smells. 4. Washing machine - As I’m staying a week for business so I don’t really needs to pack many clothes. I used the washing machine (but bring your own detergent). Drying rack is small and short so need to plan on the quantity of clothes each time wash. 5. Refrigerator - It was a small refrigerator with single door so basically can buy frozen foods to store and can cook with the electrical stove. For a long stay like me, I could keep my milk and fruits that bought from Lotus’s in KSL Mall. 6. Hair Dryer - I was searching the hair dryer until couple of days only found it was kept inside the cabinet. Perhaps it can be place to somewhere which is visible. 7. Power Socket - Plus point that power sockets beside both beds. Just that the dining table doesn’t have so for people like me on business trip will be difficult to charge my laptop. 8. Wi-Fi - Wi-Fi is located inside the unit itself so it wasn’t have any issue to use the Wi-Fi even for video conference it will not interrupted. 9. Check-in - Check in was easy, park the car at the waiting lots then collect the key card from the mailbox. Just that to enter the mailbox was difficult as it required key card so is either someone open it or wait anyone coming out. I waited 10 minutes. Security not bothering me too.
1. Price not transparent - I’m not sure whose issue on this matter because when I make the booking the price shows RM300++ so I make payment using my card. During checkout, the final price still showing RM300++ but once my card approved, my card was charged RM600++ and the booking confirmation, receipt and invoice all is showing RM600++. I have been using Booking.com for so long and I have not experience this and of course I will not screenshot the checkout page for no reason. When reached out Booking.com they requested a screenshot from me and later they updated that there is a cleaning fees added and asked me to liaise with Property on the waiver. Staying 5 nights for me to pay RM600++ wasn’t an issue at the first place but is more on integrity and genuine when comes to price which I will felt that I got cheated. 2. Facilities (Parking) - Free parking which is good but need to go up the squirrel ramp until Level 3 with very small width. Big cars will be difficult to go up and down. 3. Facilities (Lift) - This will be the worst thing. I parked my car at Level 4 and the room at Level 35. The total building has about 40 floors and only 1 lift is working. The lift is not big so waiting for lift regardless up or down average is 10 to 30 minutes. Especially during check-out duration (10am - 12 noon) can waits until 45 mins as everyone busy checking with the lift not only packed with people but luggage bags or strollers. 4. Some equipment and utilities not well maintained - Bath tub was cracked so I dare not stand onto it. Air cond not cold even set lowest temperature with maximum speed, on my last 2 nights it even drip water. The sofa and 1 of the bed no longer have the cushion. Sofa is exactly seating on a wood while the bed can feel some spring.
Highly recommend
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Lift very poor
The location is very near KSL.
You have to deposit RM100 to them before the stay. The lift is the worse. This apartment is on the 31 floor. There are 3 lifts servicing the block but each lift is working on its own so whenever someone need a lift they will press each lift. And then the lift will proceed to go to every level even though nobody needs the lift. Also a quick tip, press up instead of down. Because everyone is going up first and then down as it’s almost impossible to get a life. The aircon in the unit is broken. There’s a loud sound coming from it so if you are a light sleeper, you may not like it. I told this to the staff and they said “noted with thanks”. There was no hot water in the shower. There’s a notice to wait 10min. I went to eat and came back but there’s still no hot water. There’s a notice that only residents can use the gym. The gym is very small.
地点、服务
Check in时间下午4点,比其他公司迟了一小时,若是将这时间改为check out时间延迟一小时,就ok
I din't stay there ... Was booked but no one contact for resigter the room the day ... It was late at 1030pm ... No choice I hv to go other hotel to stay ... Very bad experience....
The property cheated me of my deposit. It is not returned after countless times of chasing
Clean and quiet place, will come back, thank u so much
Everything is perfect, only TV no channel hahahaha
I would prefer to know the collection of key after my booking instead I trying to make call for the keys when I arrived
Highly recommend, booking 2nd time near mall
Tv is not watchable
Location
easy go to KSL mall
the lift problem, need to wait 30 minutes when peak hour
the staff friendly, kind and easy to make a deal .
no
i like the view at night
the aircondition actually leaked and flood the room when i wake up in the morning please fix this problem
The lift is a problem. Four lift also cannot accomodate peoples.wating time is too long
Price.
Price. Recently, it's getting higher.
Very good and clean. Satisfied
Go to Parking area
Very convenient when want to enter to the shopping mall
convenient location, friendly staff. self check in process was v easy and the apartment was quite satisfactory.
Everything is clean and looks very conducive for a studio apartment
I fell off from a dining chair - required to replenish the old chairs
Friendly staff, quick response in WhatsApp
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
6.65/10The room was very dusty and dirty, and the furniture was poorly maintained.
Service
8.65/10Friendly staff, quick response in WhatsApp.
Location
9.15/10Very convenient when want to enter to the shopping mall.
Room Quality
7.65/10Big and clean room; however, there were issues with the shower water.
Amenities
7.15/10Some amenities in good condition, but the pool was dirty.
Value for Money
7.15/10Good location, but not worth the price for the cleanliness.
Food and Beverage
8.65/10Standard quality for this hotel tier.
Overall Experience
8.15/10A pleasant and convenient stay despite some cleanliness issues.