Lake Ridge South Lake Tahoe

Location and staff

The toilet wasn’t flushing properly

Great location, staff was awesome, was a very pleasant stay.

Everything was awesome

Like the short walk to downtown South Lake Tahoe. Super easy to get in and out of the room.

Walkable to everything. Nothing fancy but a comfy bed, clean room, and the owner was super nice and friendly/attentive.

Weren't there for amenities so nothing to complain about :)

The rooms were great. The beds were comfortable the room had plenty of seating the room was clean. The check in process was the easiest process at any place I’ve stayed. They send you a text with all the check in information you need; room code, internet password, ice machine code. The only drawback to me was it has no pool or hot tub to relax in other than that no complaints. Great location walking distance to the casinos, the lakes, shopping centers.

Just not having a pool or hot tub was the only drawback to me. Beware of bears DO NOT leave food in your car. A huge black bear came digging through the trash the first night I was there. So be careful especially if you’re walking back in the middle of the night.

Price and centralized location

Tight parking and no amenities

Понравилось месторасположения. Недалеко от пляжа и центра города. Вечером было где погулять, посетить магазины и кафе. Номер просторный и чистый. Есть кофе машина и микроволновая печь.

Не было информации, что попасть на пляж можно только при наличии входного билета и не всегда бесплатно. Номер был указан с гидромассажной ванной, а ванны вообще не было. Душевая хорошая, но должен быть порожек, чтобы вода не текла по всему полу. Также не хватает полочки возле раковины для ванных принадлежностей.

Really nice

Good place

Location

Deferred maintenance and had to buy my own toilet paper at target

Everything was top notch! The manager was a complete delight!

The staff was very friendly and helpful and the room was really clean and well presented.

We came back late and there were no parking spaces available.

Good staff Amy

Nothing

Staff and location

Very fun and safe for kids and family

Всё понравилось, спасибо !

Мало ночей забронировал)) шутка

Chambre spacieuse et confortable. Bien placé, parking. Arrivée autonome facile. Nous serions bien restés plus longtemps.

Rien.

번거로운 체크인 절차없이 효율적으로 운영되어 좋았어요. 일정이 늦춰져서 새벽에 도착했는데 이멜로 받은 방번호, 비밀번호로 바로 방에 들어가 쉴 수 있어서 좋았어요. (다른 숙소예약한 일행은 새벽에 리셉션이 닫아서 고생했는데 저는 편하게 쉬었어요)

새벽에 들어가다보니 방이 조금 추웠어요. 온도 높여서 데워지는데 조금 시간이 걸렸지만 큰 문제는 아니예요.

Sehr geräumiges Zimmer

Loved the desk lady! So sweet and welcoming and thoughtful.

Es war alles perfekt - Ami ist wirklich eine total herzliche Gastgeberin, die eine besondere Liebe fürs Detail hat! Unser Zimmer war sehr hübsch gestaltet, super sauber, sehr groß und bestens ausgestattet, zudem hat Ami es für unseren Jahrestag sehr liebevoll dekoriert. Sie stand für alle Fragen zur Verfügung und wir haben uns hier einfach nur wohl gefühlt. Das Heavenly Village ist fußläufig zu erreichen, während das Auto sehr sicher und kostenlos am Hotel perken kann. Alles andere am South Lake ahoe erreicht man mit dem Auto in wenigen Minuten. Wir würden auf jeden Fall wieder hier buchen nach dieser tollen Erfahrung.

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proximity to casinos, updated fixtures/decor. had needed amenities. clean & comfortable. heater worked. text communication , easy checkout. parking was close to rooms

I personally don't like- contact less check-in. I prefer good customer service. The double check-in and early- before 2pm was inconvenient and somewhat confusing.

Great job

Nice great location

Very clean and welcoming

First of all, I want to emphasize that the customer service is spectacular—they are incredibly attentive to every need.

Did eat

no staff

The proximity to the beach as well as South Lake Tahoe

The bathtub itself needs to be re-gripped, very slippery

Quite very convenient location!! Very clean room! Plenty of parking!

Just wish the towels were in room but definitely not a terrible thing to go get them though :)

The location is perfect walking distance to casinos, shops and restaurants. Even the lake. The manager on site is so friendly and accommodating. We showed up 2 hours early and were able to check into our 3 rooms at that time! She found out we were there to get married and decorated our room and left us some treats for us to come back to. We had a total of 4 rooms with our family being there and we were all treated wonderful and it was very comfortable. The 3 bed rooms were perfect for extra family to stay in. Very much worth the price!

Excellent service, staff was terrific and very welcoming. She went above and beyond for us all! We loved our stay here and plan to visit again soon!

No dislikes

Location and cleanliness

Nothing

The location is very easy to access the beach and shops by walk. It's an affordable place to stay for people.

There are no ventilation fans that are working in the bathroom. TV remotes are not working we manually operated it.

This was an amazing family room! We are a family of 6 and it fit us so well. It was clean, comfortable and everyone felt like they had their own little area. It was very easy to find and super easy to check in. My kids were all sad to leave.

There were only two downsides. The water pressure in the shower was a little lacking. I didn't find the beds to be very uncomfortable however my husband said they were entirely to firm for him. As far as negatives go though I feel like these are fairly typical.

Keyless entry and going straight to the room with no checking in, is great. Bed was comfortable.

The property was close to shops, restaurants and casino. All very accessible by foot. Check in was easy, I was given a code to access my room. Good sized room with lots of space.

You could hear the people above you if they were walking or being loud which was typical each night.

Very attentive staff!…and excellent location

Very clean, comfortable, and well-appointed room - coffee maker, fridge, microwave, TV, table and chairs, USB ports to charge your phone. I like that the sink area is separate from the toilet/shower so multiple people can get ready at the same time. Updated decor was very nice. Loved that it offered three queen sized beds instead of 2 beds and a pull out couch or cot. This is hard to find. Location was excellent - very close to Heavenly Village - just a short walk.

The parking lot was very small and tight. If you have a ground floor room, the cars are parked directly outside your door. The walls are very thin - you can hear your neighbors very well. There was a vending machine but not sure if it was in working order. It looked old and abandoned so I did not attempt to use it. Bed was uncomfortable. It was a bit springy and not so great on the back and was a bit old looking.

I have never experienced a more unprofessional, unpleasant staff before. It is a contactless hotel, I did not receive the information for the room such as room code/room number, I emailed and called but couldn't get a hold of anyone. By this time, another couple had been on the phone for two hours trying to get their room info and or a refund. Another couple came out and said the staff of the hotel room had yelled at them when trying to get their room info. It wasn't until I reached out to booking.com, who then reacted out to the property that they finally sent the room information over. The booking.com agent even told me that the hotel representative wasn't pleasent. At this point, I was very dissatisfied and wanted a refund. I contacted the hotel, finally got a hold of Laura and she was the most unprofessional rep I have ever spoken too. She kept getting me mixed up with other customers who she had yelled at previously, would apologize then immediately be combative. She kept putting words in my mouth but eventually, she said they could offer a 50% discount, then got mad some more and lowered it to 25%. Anything I said set this woman off. I reached back out to booking.com who had to send the email over for the refund and surprise surprise, the hotel never responded. I would highly suggest picking another hotel, there is one called 3 peaks resort down the way who were amazing.

Good location, easy walk to the central, Gondola etc. The room was huge, almost a ball-room besides the large bed. Other than below it was very good. They also offered very discounted Beach vouchers which was a nice touch.

The check-in arrangement is not easy to navigate if you do not have network. The bed frame was metal and cushioning between the frame elements were missing or worn, so moving about could be noisy. The bath drain was blocked.

Location,cleanliness.

Close to Casinos, shopping malls and restaurants.

Room was clean. Hotel was quiet. Staff was friendly and helpful.

Bathroom vent did not work so the bathroom was extremely wet and humid.

By far the highlight was the General Manager Ami. She was extremely welcoming, friendly and diligent. She made us feel at home at the properly from the set out. With a friendly welcome. Could tell the cleaning and running of the hotel was performed with care and to a very high standard. The location is great, the parking is secure, bed and room comfortable. We would love to stay again.

Big bed, comfortable. Decent sized room with AC and heating. My room was facing another building so it got very dark.

I didn't like the shower tiles on the floor. Problem with online check in it did not give me a pin code to access my room, a staff member ended up giving one to me. Also woken up by housekeeping at 945am.

The room are very old . Mattress are not comfortable and super noisy . The sink don’t drain the water old blankets

We booked the room with 2 beds and they were very comfortable. We arrived very late in the middle of the night and the direction to the room was clear. Check-in and check-out process was very easy. We really enjoyed our stay. Thanks staffs!

Der erste eindruck war sehr schön. Das Zimmer war sehr schön eingerichtet. Und hatte eine gute grösse. Der Online Check-In funktionierte bei uns Problemlos.

Auf den zweiten Blick waren überall Haare. Leider waren auch viele Haare im Abfluss der Dusche und das Wasser lief nicht ab. Wir sind nicht heikel aber die Haare und der Klebrige Boden wären für uns der Grund dort nicht nochmal zu übernachten.

The location is perfect for absolutely everything! The hotel is cute with its yellow doors and easy keyless contact free check in. We had zero problems with checking in and out. The room was nicely decorated and spacious. The room had a fridge and microwave.

On our second night we returned around 9:30 p.m. and there was no parking close to our room so we had to park far away. We weren't 100% certain that the bedding was clean for our stay unfortunately we saw hair all over the sheets and the blankets didn't smell clean.. I was very itchy. I think the blankets needed an upgrade, they weren't comfortable. The bathroom doesn't have a window or a ventilation system so it got really hot and steamy in the bathroom and if we left the bathroom door open it was hot in the room as well. We did have to crack open the window in the room to have some fresh air.

clean. functional comfortable stay for husband on work project

The location

The beds were uncomfortable and the place was dirty. The parking lot is too small.

Location

Liebevolle Einrichtung z.B. mit den süßen Tagesdecken auf den Betten und die Besitzerin war sehr freundlich und zuvorkommend

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Size of room, location, easy access to shops, restaurants and gondola ride

Nothing

King bed

Basic hotel room with no furnishings Slow wifi No tv instructions

Location

No actual person to speak with,

the room was clean, bright, spacious. With the vouchers from room free entrance to the private beach after 5PM (the beach is free also mornings before 7-10AM for everyone). If you have 2 cars, can park alongside infront of the building. otherwise paid overnight parking by Target

Need to do online pre checkin the day of arrival day, which is not usuall nevertheless I was ok with it. But after i did all the online arrangement and paid some security deposit, did not get any notification about the process being successfull. I was also supposed to recieve checkin instructions and codes for the room, but I did not recieved anything by 4PM, when I was supposed to check in. I started to escalate via booking, write messages to the facility, firstly recieving just some general usesless infos and finally I got the codes from the facility manager .. (but still there were couple of hours not knowing if I will be able to check in or not when I arrive and the hassle of writting emails and waiting for each answer 30-60min) ... I was not able to call the property as my european mobile tariff too expensive for US calls ... If we did not have these problems, I would rate the property very high, maybe 9-10/10

Nothing

Never stayed here because the code to the room did not arrive until over an hour after check in, requiring the guest to get a different motel. Could not reach anybody by phone to correct the problem, and the motel had no staff present. My complaint was met with a response from management that it was somehow my fault, and refused to give me a refund.