Hotel Fuego Bronx BRAND NEW

Das Bett war relativ bequem

Das Zimmer entsprach nicht im Geringsten der Beschreibung „Deluxe Zimmer“ mit 23qm (tatsächlich waren es gerade mal 13qm), noch hatte es auch nur im Entferntesten mit den KI generierten Fotos auf Booking .com zu tun! In diesem Nichtraucherzimmer roch es nach Rauch, die Überdecke des Bettes hatte zahlreiche Brandlöcher, im Bad gab es weder einen Duschvorhang noch einen Klodeckel oder Ablagemöglichkeiten für Kosmetika, Zahnbürste und Co. Um ans Fenster zu gelangen musste man über das Bett krabbeln, denn zwischen Bett und Tisch (wohlgemerkt ohne Stuhl) war nicht mal eine handbreit Platz um durchzugehen. Es löste sich die Tapete an der Wand, es waren Haare auf dem Fußboden im Bad, das Fenster ließ sich nicht schließen… Immerhin konnte ich nach erster Reklamation das Zimmer wechseln - hier gab es zwar einen Duschvorhang, aber ebenfalls keine Ablage im Bad, keinen Klodeckel und nur ein mini Waschbecken. Es roch stark nach Rauch und der Rauchmelder war mit einer Plastiktüte überzogen. Insgesamt kann ich das Hotel absolut nicht empfehlen! Die Fotos sind alle KI generiert und auch die Gegend ist nicht gerade so, dass man sich dort sicher fühlen kann!

It was horrible the worst hotel which I ever rented in New York.

Holes on blankets, cigarette smells everywhere, broken thing, thin walls and thain across the road because of that it was so loud.

The only thing that would have been good if it hadn't been such a terrible and stressful time was the price. It's not worth it. Pay more and get a better place to stay.

The hotel has a flight of stairs that go down underneath the street level to get to the front office. It was shady and scary. The office itself is surrounded by plexiglass if that tells you anything. Nothing worked. All of the vending machines that were located in the lobby were out of order. No place to sit in the front office area except a hard bench right beside the door. You can hear absolutely from the other rooms in all of the rooms. I changed rooms and it was the same. The hotel is right beside the train tracks so a train goes by every few minutes and literally shake the building.

Nice elevator

Too much traffic on third floor

Nothing

The sheets were disgusting, the towels were dingy, there was NO PARKING… The streets are filled !!! The tv was damaged, the remote was barely hanging on, the sink was a water fountain. I cannot make this up. It was really bad ! Then got the nerve to be worried about smoking with burns in the comforters !

Nothing.

The room was run down. The marble floor had stains which made it look dirty. Didn’t feel comfortable walking around barefoot. The bed squeaked and the bedding was questionable. The towels in the bathroom were sketchy and closer to yellow than white. Not sure how this place gets positive reviews. I’m disappointed to have spent hotel prices at a basic motel.

Hotel was very noisy, including hotel staff pushing cleaning carts and speaking loudly at random times at night. Hotel staff was not attentive.

We liked NOTHING.

Reception staff upon arrival and departure (different people) were unsmiling, unwelcoming, indifferent, and unprepared to provide basic information. I’m a New Yorker. Staff had no knowledge of Arthur Avenue. Killed a bug on first entering bathroom. Mismatched sheets had cigarette burns. Towels, also mismatched. No washcloths. Only one hand towel for two people. Odor of marijuana prevailed. No parking but for street or unvalidated garage. Old, tattered bedspread, “dead” pillows. Cracked flooring. Peeling wallpaper. Faucets not secured to sink! No nightstands and no way to turn room light on and off from bed. Metro train noise all night long. We didn’t need vending machine, but it was almost empty. DON’T STAY HERE.

I liked staff , they helped us to park the car outside

It was not enough clean the room and the price too high , on the blanket was two holes, floor durty

Unsafe neighborhood for persons unfamiliar with location

Nothing.

Walked in and saw two cockroaches right off the rip, In the lobby as I was about to check in. Didn't check in and they still charged me and then played games with booking.com so now I have to dispute it with my credit card company. The pictures that they have online are fake and don't look like the actual Hotel. It smells like fabuloso and weed.

I booked this for a client and immediately after booking my client said he no longer needed the room. I immediately called Expedia, who called the hotel, and they refused to cancel the booking. When I asked if we could change it to the following evening, the woman I spoke with hung up on me.

Like A Cute Overpriced Dorm Room

Great

The pillows were dirty had no pillow case when I checked in. There were cigarettes holes in the comforter, requested for it to be change and the house keeper only change the sheets. The staff was on the overnight shift and had a nasty attitude towards us when we tried to explain the situation. When I checked out she didn’t gave me an invoice or receipt for checking out. The passage was loud music coming from other room. Worst experience ever. Will never recommend or go back to that place.

It was soothing air conditioning. Little to none food places

Throughout our stay an alarm in one room went off the entire first night keeping us up. The third night someone kept pulling thw fire alarm due to a dispute with the hotel. Walls are very thin. Tv doesnt work well. Accessible bathroom was nice, but the button for ground floor elevator does not work. Works can be fairly short and unwelcoming at times.

Room was very clean, building was quiet and the bus is literally the metro north and ither public transportation is walking distance. I would definitely stay again

People there are not honest. What they put online, it is not what you see

No parking space at all.

It needs parking

Nothing

I booked this hotel through booking.com for my brother was coming in from the UK. 2 days prior to his arrival, i called the facility and spoke with an attendant called Lily about how even though the reservation was in my name it was my different person lodging. She said all they will need for the lodger was to show my id which could be a soft copy. On my brothers arrival, after a hurdle about reservation name and a pbone call from me they finally agree to check him in. He pays 730 dollars in cash then for 4 nights was given a key to his room. Upon entering it was a dirty room with dirty pillows and you could tell the room had not be cleaned after the last user. (Mind you they rent hourly for people who want to do quick stuff) he rejected the room and asked for a refund which they refused less than 15 minutes after making payment in cash. They were so rude. I, called booking.com to make a compliant. They said the facility isnt picking up their phone calls. That is how my brother lost 730 dollars to this facility without spending a night.

They lied about the parking availability. There’s no garage and the streets are narrow. Difficult to find a parking space. I wouldn’t recommend it👎👎👎

TERRIBLE

Perfect in every way.

Is not clean and you not sleeping too much noise in that hotel the people smoking too much

The metro north track are next to the building, as they are not loud but do make noise. The hotel is new and the rooms are clean. The mattress are very hard. The staff is very helpful. Do shop online for the best rate as the front desk rate are much higher.

Nothing!!

This was one of the worse hotels ive ever visited the rooms didn’t lock room 103-104 the bed covers were burnt! I mean even from the pics here of the property aren’t real it looks nothing like this! I put in a dispute for over $300 and left the property and stood in manhattan the same night thats how bad it was!

Room.wasnt ready when we arrived, room.smelled of smoke and was told it's not a smoking room. Very disappointing and will never stay there again all vending machines put of order

Everything

It was a decent stay.

Nothing to write home about

The location looks risky

The room and building was room was nice and clean, but the location does seem a lil sketch at first lol. Very close to the Metro-North to Manhattan!

Nothing

Everything. Comforter was full of cigarette holes. Bad location. The deadlock on our door didnt lock. & our remote was dead & the front desk didnt even have batteries.

Clean, new, safe nice customer service

Customer service very friendly Very New property very walkable to bus very close to shopping malls spent a couple of nights here thank at most hotels. It’s in as safe location . We highly recommend

Staff was the only thing good about this hotel. If you need somewhere to sleep ONLY then choose this hotel, otherwise look elsewhere.

Staff very helpful , good neighborhood new property peaceful

As usual customer service was great new property Nice neighborhood safe and close to shopping and transportation

The property was ok, definitely have to request for wash cloths, could provide more linens and towels ,transportation is nearby and there is shopping in the area

Good

Hotel only for quick hook ups. Do not take Your family here. One and two hr stays all Day and nite with alot of loud noise to get Couples out of rooms for quick half clean. 4or5 hrs before check out alot of loud noise In front of your door to make you leave Early.

Suck

Bed was reasonably comfortable

I could go on for quite a while. The main issue was there was no free parking. What they were trying to say was that you could park on the street. Their statement was "ample street parking". It was extra hard to find a spot on the street; it was not ample. The people at the desk were not helpful to the point of evasion. Also we saw a couple rent a room for 2 hours and came out after about 15 minutes. Though we paid for 3 days, we left after one night. So far they are refusing a refund and have been very hard to reach by phone.

There is nothing good about this place at all. The place is dirty, the beds are so uncomfortable they put me in to the hospital with back problems, tbe pillows were dirty, the place has bugs. It's not what is advertised. it's a horrible hotel. I would rather sleep in the woods than this place. I hope everyone reads this review before you book a room. Its a nasty place , all they care about is making a dollar, and their customer service does not exist. It's dirty and nasty there. It's loud at night, and the location is horrible. The front door wouldn't shut. I had to stay up all night so no one would come into the room,I was in. It was a horrible experience. Please save yourself from a horror story. This place is a dump. This place has nasty bugs, and it's dirty

Read the above . THIS PLACE IS HORRIBLE.

None

Poor service and every thing is old and not new.

The only think nice I can say is the shower was modern and convenient. Gave you two shower heads and water pressure was great.

After I checked in I asked what the amenities were at the hotel? The lady at the desk did not know what amenities were. Very broken English for all who worked there. The bedspread and sheet had holes in them. We had a deluxe king and it was so tiny, you couldn't open the refrigerator without hitting the AC. You couldn't roll the desk chair as there was not enough room to move it. There were no wash cloths, the towels were threadbare, both soap dispensers empty, the bathroom sink faucet hanging on by a thread, No hangars, no shelf in the bathroom. Our toilet backed up and we went to the front desk, were told no maintenance would be in for two days. So we could just deal with it or change rooms, my husband ending up fixing it. Groups of people sitting outside in the hallways using the wall outlets to care for elderly, talk on cell phones and do their hair. TV's blaring at 3am, subways right outside the window running constantly. Very sketchy, scary neighborhood.

Great spot cozzy clean

All the vending machines are down. And then the surroundings are kind of shaky. I feel a lot of pressure walking through the park from the metro station.

On 1st day a lady from reception started yelling at 4am and woke us up because of argument with another guest. At 2nd somebody started vacuuming room next to ours at 2am and started the door lock alarm and left it on for couple hours!!!! Despite the fact that hair dryer was mentioned to be available there was none in the room or even at the reception desk. Area next to the hotel is full of trash and homeless people, not safe at all. Also inside you can smell smoke all the time and strange smell from AC. Bathroom has signs of mold, mattress has a plastic cover on it therefore every move on the bed generates strange noise and it’s really hard to rest. If you have no other option it’s ok for one-two nights maximum but only if your expectations are very low and you have very limited budget

The pillow was not soft at all, there was constant noise outside in the hallway and the only nice area was bathroom with half used shampoo. Very disappointed.

It was a short trip. I enjoyed the clean room and although we were by the rail-line , it didnt disturb my sleep. The towels were dirty and they didn't have wash cloths. But i only stayed in the room to sleep and bathe. I spend most of my time exploring the city.

Great

Clean and peaceful

The big bathroom

The room mad small it’s literally a small ass room like the br way bigger then the br

Fussing fighting in hotel, so bad i had to call the cops. Outside was the hang out, smoking drinking, etc. I could not get any sleep and had to leave cause i couldnt take it anymore

Nice place

Clean room

La señora de la limpieza Josefa 'mamá’ fue muy amable y atenta conmigo, ayudó en todo lo que necesitaba, para poder estar más cómoda en la habitación.

El Hotel Fuego debería, en primer lugar, especificar claramente si las habitaciones son para fumadores o no fumadores, ya que al llegar me asignaron una habitación de fumadores cuando yo no fumo. En segundo lugar, la habitación necesita más mantenimiento: la colcha estaba quemada con cigarrillos hasta las de la habitaciones de no fumadores, las toallas blancas estaban manchadas y la cama también presentaba manchas. Además, el aire acondicionado tenía muy mal olor. Considero que no deberían mezclar habitaciones de fumadores con las de no fumadores y que las condiciones de las habitaciones deberían estar en mejor estado para una estancia confortable. La chica de recepción intentó cambiarme varias veces de habitación, pero todas estaban en las mismas condiciones. Agradezco mucho a la señora de la limpieza Josefa, por ayudarme a adaptarme lo mejor posible de la habitación.

Will stay here again any time I come to NY

CLEAN ROOM

Realita jiná než očekávání. Na pokojích se kouřilo (hosté před), sice čisté, ale je to znát, ostatní hosté večer hádky a celkově hlučná a nekomfortní lokalita. Divný pocit.

Только девушка с утреннего рецепшн. Она искренне пыталась смягчить обстановку, после той ночи что я здесь провела.

Это место небезопасное. Ручки дверей уже потрепанные, их пытались выдрать до этого. Громко играет музыка и телевизор в соседних номерах. Все время в коридоре кто-то ходит в 3 часа ночи. Кто-то проводил в это же время уборку, спать невозможно. За окном железная дорога, все время ездят поезда. Повреждена почти вся мебель кроме ванной комнаты. В холодильнике лед в чем-то темно-красном, возможно это кровь.

Nothing and want a refund!!

The room: bathroom dirty, hair everywhere, ceiling falling, tv wasnt working, room smelled of weed, bedding dingy, towels wasn't cleaned good. The staff: useless & clueless. Didnt accommodate any of my needs. The place as a whole is a waste of money, vending machines were broken.

Clean room staff is great

This hotel was unacceptable with the amount of money I payed to stay here. This hotel is not a place to come to if you value your sleep. The area is unsafe, the staff was rude and not trustworthy, by asking me for my PIN number to my debit card! The staff was shouting down the hallway early hours in the morning at customers, cleaning at 4 in the morning and not being respectful of guests. The area is unsafe for anyone including families and for tourists. There was a constant smell of smoke and weed coming through the hotel and into our room which was dirty and not pleasant to stay in. Do not recommend this place on my worst enemy.

Nothing

Location, subway is just running by the side and whole night you will be listening train sounds. Neighborhood is like slum area u don’t feel comfortable in walking if u r outsider. Hotel write “ample street parking” but basically it not true.

Took them 2 rooms be for we got our room. One toilet issues. Next Ac didn't work

From the moment I arrived at Hotel Fuego, I felt welcomed and cared for. The check in process was smooth and efficient, and the staff were genuinely attentive. The lobby and common areas gave off a sense of warmth and style that immediately set a positive tone for the stay. The room itself was spotless and thoughtfully arranged. The bedding was exceptionally comfortable, the lighting created a cozy ambiance, and the overall design felt both modern and relaxing. It is clear that care and attention were put into making the space functional without sacrificing comfort. What impressed me most was the level of service. Even without a restaurant or bar, the staff made sure that I had everything I needed, whether it was recommendations for nearby dining or arranging simple requests with a smile. Their personal touch elevated the stay far beyond what I expected. The simplicity of Hotel Fuego is actually part of its charm. Instead of being distracted by endless amenities, I could fully enjoy the essentials: peace, quiet, comfort, and the sense of being looked after. For a traveler who values a stress free and well maintained environment, this hotel delivers perfectly. Overall, Hotel Fuego exceeded my expectations. It proves that you do not need a gym, pool, or spa to provide a five star experience. What matters is hospitality, cleanliness, and comfort, and in those areas Hotel Fuego shines. I would gladly return and recommend it wholeheartedly, giving it a well deserved 10/10.

The staff is good but the wall are thin the w

No me gusto nada la habitación huele a mariguana todo el tiempo, la ubicación peligrosa hay habitante de la calle en cantidad.

Toallas sucias, cama sucia, baño tapado, secador no servía en fin jamás volvería a ir. La ubicación peligrosa con tanto loco suelto en el sector. Un taxista nos dijo que tuviera cuidado a las afuera porque se formaban tiroteos

How clean it was.

No parking but it was the cheapest one so I chose it. A public parking lot is like 5 blocks away but it was better than to leave it on the streets knowing how bad New Yorkers drive.

Cigarette burns on the sheets