Sandal Suites by Lemon Tree Hotels vs Similar Hotels

Rooms were noted to be dated and small, affecting quality.

Room quality was described as comfortable, though some issues with AC were noted.

Guests mention 'good rooms' but also cite issues like expired mini-bar inventory and space-saving washbasin in bathrooms — generally good rooms with some maintenance/stock problems.

Rooms were criticized for being small and not as advertised in photos, with complaints about wear and tear.

Cleanliness issues mentioned regarding dated rooms and fittings.

Clean, good staff, good food were noted, but some minor issues with noise disturbances were reported.

Multiple reviews call out unclean bathrooms (water left on surfaces, space-saver washbasin) and dining hygiene problems (dirty napkins, uncovered dishes) — clear cleanliness issues.

Several reviews mention issues with room cleanliness, including dirty towels and neglect in cleaning.

Location is convenient but a bit far from metro.

The location was appreciated by guests as it was convenient and added to the overall experience.

Location is frequently praised (and breakfast included noted positively); one guest felt location expectations weren't met, but overall location is a strong point.

The hotel location was commonly appreciated, especially in relation to nearby offices and amenities.

Efficient staff noted in multiple reviews.

Overall service was highlighted as good, with helpful staff and attention to gluten-free needs.

Service is functional but several reports note poor serving etiquette and staff needing training (dining service issues, wrong dinner items served) — operational but inconsistent.

Guests appreciated the helpfulness of staff like Vardhan & Saurav, along with some positive mentions of reception staff.

Breakfast was good, some concerns about variety.

Mixed reviews regarding food quality and pricing, leading to some dissatisfaction.

Food quality is described as amazing, but dining hygiene and buffet practices (dirty napkins, open dish covers, guests reusing plates/using hands) detract from the F&B experience.

Mixed reviews on dining options and service, with some guests finding the offerings disappointing.

Standard amenities provided, but improvements needed in room fittings.

Facilities received mixed reviews, with some amenities like the gym causing discomfort due to noise.

Amenities show weaknesses: the gym is reported as too small and mini-bar items expired; overall amenity offering is below expected standards.

Standard amenities were provided, but some guests felt misled about breakfast inclusion and hotel features.

Guests felt it was expensive for the quality offered.

Food prices were considered high, with specific complaints about being overcharged for snacks.

Standard quality for this hotel tier.

Given the complaints about cleanliness and service, value for money appears compromised.