Hutton Suite Hotel Managed by The Ascott Limited

Great location - lovely restaurant and an acai shop downstairs

Quite a bit of street noise

This apartment was fantastic for us. It was very spacious and comfortable. All the rooms were clean and it was in a great location to enjoy exploring Georgetown- it also had cafes and shops near it. The facilities were good and as described. Great value for money and a lovely cool and spacious apartment to relax in.

Location

Lightnings dim

Die Unterkunft befindet sich im Zentrum, somit war alles unmittelbar zu Fuß oder per Grab erreichbar. Für uns als vierköpfige Familie war es eine sehr gute Wahl. Das Personal ist sehr freundlich und hilfsbereit. Eine Kontaktaufnahme über WhatsApp war immer vorhanden.

Wir waren im Apartment 8B. Wir fanden es von der Lautstärke ab und zu mal recht laut, da sich im Erdgeschoss ein Restaurant befindet und die Musik zu laut war.

The pool, games and staff

Small rooms , not enough storage

The space kitchen utensils and facilities. The road noise was 24 hrs.

Great location. A stone's throw from Chowrasta market, other food haunts, good massage place, Island Wellness Spa and good hair salon, Le Pearance. Spacious wjth fridge and washing machine. Enough beds for 5 people.

1 bathroom for 4 people. If you face the road, wear ear plugs for better sleep. If your room faces the back, you're good. Reception needs to meet you upon arrival and some people may not like to wait 5-10mins or worry about not getting through to reception via text fast enough. A suggestion to operator is to send over the door pass code before arrival just in case.

地理位置好，去哪里都方便，附近有很多美食

一套房内只有一个卫生间，其中有一间房走到卫生间挺远的，有些不方便。窗子的密封性不够，临街的房间晚上非常吵

It was a spacious and bright terrace house. Most accommodations in Penang are quite small, but this place was exactly what we were looking for. It’s within walking distance to the street food avenues, and the walks are short and easy. The main bedroom faces a wider street, so it may be a little noisy for light sleepers. However, the back bedroom (the second room with two single beds) was very quiet, so you can choose depending on your preference. The kitchen has two frying pans and a small saucepan — enough for very simple cooking, although honestly, who wants to cook in a food heaven like Penang? We had a very nice stay and would love to come back.

Nothing

Thank you for the manager. They transferred us to another hotel chain that have elevators.

Stairs!

Location,staff, hospitality

No

its clean, smells good and very satisfying

Nothing 😘

the location very strategic closed to viral restaurant to go to and the room is spacious.

one of the room the air conditioning is broken. so a bit hot in the afternoon to stay and tv remote is missing. so cannot open the tv

Das Hotelpersonal war freundlich und reagierte auf Anfragen stets schnell.

Location excellent. 2 single beds and as what we needed .!! Free CAT bus stop on Penang Road . Short 100 m walk only Prompt response from customer service via WhatsApp . ( WhatsApp voice call included)

Ironing board , iron , hair dryer should be outside of bedrooms for convenience .

L’espace modernité équipement propreté

Les bruits dans la rue qui peuvent être gênant

Location and the cleaner except the washing machine.

L’appartamento era moderno, ben tenuto, ampio, spazioso, ben organizzato e pulitissimo. Posizione ottima per visitare il centro, tutto raggiungibile a piedi. Le pulizie sono state effettuate tutti i giorni, cosa che non ci aspettavamo essendo un appartamento e non un hotel. Il check-in lo abbiamo fatto tramite app e lo staff è stato super gentile e disponibile in ogni momento via whatsapp.

Nulla, mi è piaciuto tutto

Appartamento spazioso e con tutto il necessario. Comodo il check in senza chiavi così come il combini letteralmente sotto all'alloggio. Buona posizione per visitare la città

Efficient and clear and friendly staff to meet us on check-in. Great location. Modern renovation

No windows except in main bedroom

吃的方便

靠馬路邊有點吵雜

Everything, room n location

1. It was bot sound proof, it is on road so 24 hrs cars sound comes in ur room uninterrupted. 2. During check-in there should be someone who knows as at that time most of travellers have no local sim n Internet so how to contact property.

La pozione, la pulizia della stanza, le dimensione, alcune dotazioni come il phon, letti comodi.

La mancanza della lavatrice/asciugatrice come indicato sul vostro sito, la rumorosità della camera matrimoniale.

Ruime accommodatie!

Extremely clean and spacious Offered room cleaning Central to George Town

Front bedroom was too noisy

L'emplacement au top, le confort

Il manquait une machine à laver...

This was an apartment but was setup but like a 5 star hotel. A mistake was made by the hotel on the app in terms of washing machine but they rectified this by getting my laundry done and covered the cost

Good central location, just metres away from Penang Road. No front desk but easy check in instructions and communication with staff via Whatsapp

Nothing

nice place

parking 🧐

Emplacement Literie

Équipement, pas de machine a laver, vaisselle pour 2 uniquement Bruit de rue dans la grande chambre

Great location

Better to double check if the unit have washing machine.

Het appartement is ontzettend ruim en van alle gemakken voorzien. Wij waren al een week in Maleisië toen we hier kwamen dus het was heel fijn dat we gebruik konden maken van de wasmachine. De bedden lagen heerlijk en ook de douche was aangenaam. Door de centrale ligging was alles goed te lopen. Tegenover het hotel zit ook een restaurantje waar ze lekkere Roti Cenai hebben. Wij zouden zeker opnieuw boeken! WhatsApp contact met de receptie werkte overigens prima!

Hoewel de locatie heel centraal is, wat natuurlijk een pluspunt is, hoor je wel veel lawaai in de slaapkamer aan de voorkant. De ramen zijn volgens mij van enkel glas. De eerste nacht was dat even wennen voor ons. Onze dochter had een slaapkamer aan de achterkant en had hier geen last van.

Convenient

Noise from main road in bedroom 1

everything

nope

Location and size of the rooms

No elevator, need to make it clear to guest. Just parking nearby is expensive.

Location

Bad customer service and no designated parking.

Location location location. Can't rave enough about the location. The apartment was also huge for a family of 5 members. The aircon and water pressure were strong, beds were comfortable and checkout was seamless. Received a text on the checkout process (just text them when we check out without the need for staff to be present) on our last day. Highly recommended! Pity we didn't manage to get names of the staff. But please help send our thanks to the whole team!

Nothing!

Location

Layout, washroom too far from bedroom.. But can't be helped, building restrictions

Easily accessible and walking distance to many tourist spots.

entrance is too public. safety concern.

Great location with large space, shower water is very powerful and hot enough as I want. Clean and house keeping staffs are kind to prepare room for our eatiler check-in, and help us to carry luggage upstaires👍😽

Good location in the city centre. Hotel was comfortable and seems like newly and nicely renovated.

There was no reception desk. Only 1 toilet/bathroom for 2 bedrooms suite is rather inconvenient. Locked out once and was told that wrong date was entered for our booking. That should not happen. Anyway got the new code fairly swiftly.

Large modern apartment lots of space Big fridge Cooking facilities tea and coffee Comfy couch Netflix and YouTube on TV Washing machine Good central location Excellent communication via WhatsApp Quick response by maintenance

Stairs up to apartment Beds a bit hard Building works a bit noisy in the morning and traffic noise in front bedroom

- Great location - So much space - Comfortable beds - Even though staff are at their other establishment, they were prompt via WhatsApp.

- No washing machine (apparently getting fixed). - some road noise from the master bedroom.

Location is good and room was good

Early in the morning there was renovation going on the side room so could not get enough rest

整个环境很舒适 地理也方便

Location and space. Prompt response from staff for any issues. My unit 4B has plumbing issues n we were moved to unit 10b which was great. I had highlighted the plumbing issue when i last stayed there in January 2025. Surprised that it was not resolved! It could be a makor problem but could easily be resolved with proper attention by the right people

None

Location and staff

No parking

Need to do maintenance on the toilet

There was no on-site luggage storage facility at this hotel as we arrived earlier than the check-in time. However, they do offer luggage storage facility at another one of their hotels which is about a few hundred meters away.

Spacious, great location near many good food, helpful staff

We must text them 15 minutes in advance if we need to call the staff for check in/out, cleaning, store luggage or anything because they dont stay at the reception. Receptionist available by demand

Excellent location for myself due to work. Nice space to spread out in. Felt like home

It was all good. No complaints

Good location

Ok

centre of georgetown

parking

It‘s a big space and restaurants are a walking distance

It was a bit noisy due to it located on the main street.Towels are looking tired and needs to be replaced.Upkeep of the property needs to be maintained.Paint are starting to flake.Limited channels - no HBO etc,only local tv channels

Service staff were very prompt in their responses especially Mr Selva Kumar and Mr Khairul. I was so amazed by the compact yet neat and very clean apartment fully equipped with amenities. The shower was such a powerful of hot and cold water so soothing after a long day! Overall had a short but awesome stay!

All good!

地理位置非常方便 房间非常舒适让人很放松

可能地板需要再清洁点