Marianna Resort And Convention Tuktuk - Samosir, Marclan Collection

I love everything about Marianna. Will come back!

Clean and friendly

Herausragender Service mit sehr freundlichem Personal, bequemer Boottransfer, privater Yachtcharter, hoteleigene Fahrzeugvermietung von Rollern und kleinen Elektroautos zur Inselerkundung vorhanden, es wurde an alles gedacht. Die Qualität der Küche und Getränke ist auf hohem Niveau. Die Lage des beheizten Pools ist mit dem Blick über den Toba See einzigartig.

Alles gut

Wir hatten einen schönen Aufenthalt im Marianna Resort. Das Hotel ist relativ neu und der Blick von unserem Zimmer auf den See war großartig. Insgesamt haben wir uns sehr wohlgefühlt. Das gesamte Team hat zu dem schönen Aufenthalt beigetragen. Ein besonderer Dank geht aber an (Princess) Lia N. Sie war für uns ein ganz besonderer Mensch und wir haben uns jedes Mal gefreut, wenn wir sie gesehen haben.

Very good brand new hotel. Very good facilities. The roof top bar service and food quality can be improved. The infinity pool is great.

Location and value

The hotel is only 2 years old. The rooms are a high standard , clean and comfortable. The staff are very friendly and professional . The breakfast buffet is substantial and has a lot of choice. There a huge rooftop bar with great views.

I arrived early for check in, which was my issue but it didn’t seem like they tried to get a room read quickly for me. The rooftop bar plays very loud music until late which spoils the peaceful setting. Bar prices are expensive.

Very clean. Friendly staff. Nice room.

Can’t switch on the toilet light without switching on the whole masterroom light. Which is inconvenient. Cats were also roaming around the restaurant.

Clean, nice view

Perhaps could provide more drinking water or provide water cooler to top up water.

All the staff members were very attentive and friendly. Comfortable, cosy and serene environment. I had a room with a breathtaking view of Lake Toba.

Shelves were a little dusty and floor areas under the bed could be cleaner.

Locatie, service, personeel

Ontbijt niet Europees genoeg. Geen goed brood, geen kaas !

Très bon petit déjeuner et piscine incroyable

Ontbijt beviel goed en zwembad is een leuke voorziening

Niks viel tegen, maar zou graag beter vervoer naar de omgeving zien, niet zijnde taxis.

Ontbijt is top, gym en zwembad heel goed

Airco in de kamer is wat lawaaierig. In de kamer hang een soort modem met oranje en groen licht dit was voor ons een beetje storend tijdens het slapen

Fantastische suite direct naast de infinity pool

Bijna niets, enkel het entertainment op de rooftopbar in het weekend. Erg hard en had wat ons aangaat achterwege kunnen blijven.

Staffs were nice and friendly , willing to help

Room was small and especially bath room is small. Some faulty equipments should carried out inspection regularly.

Nice breakfast room

The place and the staff so nice the food is good too

Nothing all is good

We like the room, it is modern, the view was great as well. Staff were very friendly and helpful. The amenities were nice, as well as the facilities. Food was great as well. Overall, it was a nice stay.

There is not much to say in regard to what we do not like. One particular thing is the roof top is not what we expected. We do prefer to hang out in the pool area on the ground floor behind reception.

Relaxing and calm environment to unwind. Clean comfortable beds, friendly staff. Met all the expectations you would expect from a 5* resort.

We had dinner at the restaurant for two nights and were disappointed by the food standard: - tiramisu were not fresh and should not be served to guests; - steak were not cooked to the required requirements - Singapore Laksa looks and tastes more like lontong lemak than the authentic version. We had spoken to the manager on duty who listened attentively to our feedback.

All was excellent, the staff was helpful and responsive, the room was great and clean, the view was amazing

A lot of people smoke in the cafe during the breakfast and it smells awful burnt rags.

Room charge is too expensive

All hotel staffs are very friendly. Beautiful.views from room.

We paid almost 6.8million rupiah for 1 nite stay (£340-£350) for the room. Unfortunately the room is very basic and far from luxury. Stained chair despite the hote is pretty new. The noise level is extremely high with loud music blaring till 12am. The public pool, sitting area and restaurant are so close to our room. Hence people literally sitting in front of your door chatting and laughing till 2am and started again at 6am Did not sleep well at all. Probably will have better sleep if we stay in basic room which cost £80 per nite as it is located far away from public space/pool& restaurants. Positive point is all staffs are very friendly and apologetic but said there is nothing they can do.

The view, surrounding and hospitality

Nothing

Everything is New and the staff friendly

The price to expensive

The facilities were amazing with the pool overlooking the lake, layout of the hotel was so good, although rooms were small but they were very well maintained and clean and had all the necessary things, like smart lights and charging points, netflix too. Not to mention room had amazing lake views. Only criticism was food options on the menu could be improved , maybe add more indonesian classics like Ayam Penyet or Ayam Geprek, but taste of the food was good anyways. Breakfast options could be improved too. One thing though, had amazing staff! Especially the supervisor for the Rise (restaurant) Ms Lia , was super friendly and super helpful! Totally enjoyable stay.

Food optiobs for the Rise.

Clean, the hospitality

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