Hampton by Hilton Hangzhou West Lake vs Similar Hotels

Rooms were generally fine, but some issues with climate control.

Rooms were noted as modern, cozy, and well-equipped.

Rooms were comfortable although there was a mention of cigarette smell.

Rooms were spacious, but some furnishings were noted to be a bit old.

The rooms were clean, though some areas need updating.

Guests mentioned the rooms were clean, indicating a good level of cleanliness.

Some reviews noted issues with cigarette smell in towels and bedsheets.

The hotel was really clean.

Close to the lake, though a taxi is needed for some destinations.

Great location not far from the West Lake, making it convenient for guests.

Multiple reviews praised the excellent location near metro and train stations.

Fantastic location near to attractions and restaurants.

Staff were friendly, helpful, and polite, providing great service.

Staff were described as friendly and helpful, particularly the receptionists.

Staff is friendly and helpful, with positive mentions of service.

Staff were friendly, responsive, and helpful.

Breakfast was delicious with a high quality of food.

Excellent buffet breakfast positively mentioned.

Good breakfast options were mentioned, although some found it repetitive.

Only snack options available, no breakfast provided.

Standard amenities for a hotel of this tier, but climate control issues reported.

Good buffet breakfast offered, but limited mention of other amenities.

Positive mentions of self-service laundry and breakfast quality.

Some amenities were lacking, like breakfast options.

Reasonable value considering the location and amenities.

Guests feel the quality of service and amenities justifies the price.

Pricing is considered very good compared to the services provided.

Great value for money considering location and service.