Pullman Hai Phong Grand Hotel

하이퐁에서 컨디션 최상 호텔. 깨끗하고 넓고 너무 편안하게 지내다 왔어요.

샤워실에 샤워기 수압이 너무 약해요 ㅠㅠ 그거빼고 다 좋았어요

Il nous Ont fait payé 2 nuits en arrivant avec un surplus car notre chambre n'était plus dispo

Perfect. Nothing to complain:)

The swimming pool was great for my six year old son, there was a kid’s pool which was very safe. We loved the room which was on the 21st floor, and had spectacular views of the city. The location was excellent for our family to visit relatives in the city. There are plenty of little food stalls, coffee shops and a hairdresser within 2 minutes walking distance. All staff were friendly and helpful, and made sure our stay was memorable.

We loved everything.

Ổn

We arrived against midnight after a heavy travel, at the desk we found out that our booking agent made a mistake, we had no booking for the first night, the 2 following nights were ok, it was for 2 rooms. The staff proposed the most expensive room with a big discount, they said no need to check booking.com. While booking 1 room with them i found out that on booking there were many cheaper rooms available. I told them and they replyed the hotel is fully booked no meaning to book with booking.com, it will be cancelled. I didn't believe and i booked, paid and booking was confirmed with booking number. Then i showed them my booking and ask to give my cheaper booked room. They said they didn't receive the booking..... Normally when they receive booking and they have not the room, they have to give upgrade for free. By saying they didnt receive my booking they forced me to pay the most expensive room of the hotel. They said i had to cancel on booking.com to get refund, but i could not as it as a last minute deal, not allowed to cancel (they should know, or unexprienced?) . So i also lost that money. staff was very unfriendly

Rooms were nice and clean with amazing views over the city

Everything just the morning breakfast should have more options and the sky bar to have more upscale alcohol

Le grand confort, la propreté, la qualité de l'acceuil et le professionnalisme du personnel dévoué à mettre beaucoup d'énergie à déployer une grande qualité de service. Une gentillesse sans pareille de la gentillesse du personnel.

Notre arrivée ou nous n'avons pas pu entrer à l'heure précisé sur la réservation, à savoir 14H00. Nous sommes entrés à 15H00. Nous étions fatigués et la chambre n'était pas prête suite à une arrivée massive de clients, plus de 100 touristes au CHECK IN à 13H00 lors de notre arrivée mais cela ne devait pas entraver notre arrivée en chambre à l'heure. Sinon, tout notre séjour a été vraiment très sympa et de très bonne qualité.

הכל

לא התחברתי לקטע על החיסכון לשמור על כדור הארץ שהמלון מקדם מלון ברמה כזאת לא צריך ובמחיר בהתאם לא צריך לחסוך דבר שמשפיע קצת על המתקנים כגון ג'קוזי, סאונות שסגורות תמיד וצריך לבקש שיפעילו אותם הבר בבריכה לא מאויש בצוות וגם אם יש מישהו לא נגשים להציע משקאות ואם אם רוצים להזמין וכדומה

Good location

Staff need more client service experience on how to service clients and how to operate hotel facilities.

Giá bữa sáng đắt. Địa điểm trung tâm - tốt

Tôi có 4 điều không ưng ý về khách sạn: - Check in quá lâu! Mặc dù tôi hiểu là ngày lễ đông khách nhưng để khách đợi quá lâu cũng là trải nghiệm không tốt - Osen nam không có xông hơi nóng và bể nước nóng. Onsen nữ không có bể nước nóng - Khi ra về gia đình tôi có để quên thùng xốp còn nguyên niêm phong, trước khi ra khỏi khách sạn, nhân viên lễ tân có nói với tôi là sẽ check phòng nếu có phát sinh cần phải thu thêm tiền hoặc chúng tôi có để quên đồ thì khách sạn sẽ báo lại cho chúng tôi qua điện thoại. Tuy nhiên, chúng tôi không nhận được bất kỳ cuộc gọi nào từ khách sạn mặc dù chúng tôi còn ở lại Hải Phòng thêm 3 tiếng đồng hồ trước khi rời đi. Hôm sau tôi có gọi điện thoại để phản ánh lại sự việc, nhân viên lễ tân cũng xin lại số điện thoại và email để báo quản lý liên hệ lại với chúng tôi nhưng từ hôm 03/5/2026 đến hôm nay là 12/5/2026 tôi không nhận được bất kỳ thông tin nào từ phía khách sạn. - Mùi hương của sảnh, lễ tân khách sạn không dễ chịu đối với toàn bộ gia đình tôi gồm 14 người.

Ein hervorragendes Hotel, das Beste der Stadt! Geräumige Zimmer, ruhig und schöne Ausstattung mit Pools und großem Fitness. Spa machte auch einen sehr professionellen Eindruck wie auch die dortigen Restaurants. Freundliche Mitarbeiter!

Gar nichts

Супер отель . Все превосходно . Лучший отель в нашем путешествии.

Beautiful

Beautiful

Không có

Căn góc view cũng như căn thường

Absolutely stunning property!! Great location , great breakfast, great pool, awesome gym, wonderful staff! Great room service! The rooms were stunning. Great restaurants and incredible rooftop bar!

Only frustration was the laundry was outrageous. Vietnam is the cheapest place I’ve ever done laundry but the hotel was $150 for two small bags .

Petit déjeuner parfait avec beaucoup de choix, hôtel récent avec chambres calmes et confortables. Salle de sport top et très grande piscine

Einfach alles Top: Zimmer, Mitarbeitende und Pool top. Etwas mehr zu zahlen lohnt sich!

Séjour court mais de qualité exceptionnelle, l'établissement mérite ses 5 étoiles! Tout a été parfait: l'accueil (mention spéciale pour Hue), la chambre, la piscine, le buffet du petit-déjeuner... l'hôtel est tres bien situé et nous avons pu explorer facilement les alentours à pied. Bravo pour la tenue de l'hôtel

Perfect location

Very spacious,clean and well appointed.

Food/drink prices were on the high side.

very professional and best room space ever

nothing at all

Faultless….staff were so helpful and the hotel was superb.

Nothing

Very clean, comfortable and Staff was very friendly and helpful

None

A beautiful hotel at city central location, with great services and helpful hotel staff. Thank You for a great stay. I will definitely want to stay here longer on the next visit(s). Best regards

None

Prestige location, very new hotel and facilities, bed is so comfortable, great city view at nigh time.

Tout ! Le personnel est professionnel et très très agréable un réel plaisir ! Fabuleux !

High standards, professionalism, outstanding services

פשוט גן עדן. נוף עוצר נשימה. חדרים מפנקים. צוות המלון שירותי ביותר. הריזורט שקט ושלו מלא בטבע. נקי ומטופח. הצוות בקבלה ובספא נעים מאוד!

כלום

Vị trí thuận lợi, tam nhìn đẹp

I had a wonderful experience at Pullman Hai Phong. The service was truly impressive from start to finish. The staff were warm, attentive, and incredibly professional throughout our visit. A special thank you to Tho and Thao for truly going above and beyond to make our experience so memorable. I highly recommend Pullman Hai Phong and look forward to visiting again!

Polecam, piękny i nowoczesny.

Incredible fitting the rooms. Interconnecting room for our family. Huge spacious rooms.

Location. Nothing around there. Needed to take Grabs everywhere.

Sạch sẽ, thơm..!

Giá cao

The hotel is top notch and perfect, luxurious , comfortable with an amazing breakfast. The room is huge and the bathroom with everything and huge

Nothing- everything is perfect

Best Hotel to stay, great service, nice breakfast and quiet location to relax. Very clean and tidy hotel. Nice rooms.

Everything was great.

Sang sạch đẹp thuận tiện.

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