Petronas Towers Viewpoint #1
Petronas Towers Viewpoint #1, Lorong Kuda, Kuala Lumpur City Centre (KLCC), 50088 Kuala Lumpur, Malaysia- Viewpoint
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Luxurious Amenities and Convenience
Crown Suites Tropicana The Residence KLCC offers a rooftop pool, hot tub, fitness room, sauna, and indoor pool for guests to enjoy.
Stylish and Well-Equipped Units
Each 4-star apartment boasts city views, air conditioning, flat-screen TV, kitchen with modern appliances, and a private bathroom with premium amenities.
Family-Friendly and Entertainment Options
Guests can enjoy a buffet breakfast, dine at the on-site restaurant, or explore the indoor play area, outdoor play equipment, and casino available at the property.
Book your stay at Crown Suites Tropicana The Residence KLCC Kuala Lumpur City Center for an unforgettable experience in the heart of Kuala Lumpur!
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 6 guests
6 adults · 5 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), 2 Twin bed (90-130 cm wide)
Room details
98 sqm
City View, Tower View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Sofa bed (Variable Size), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
77 sqm
City View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
77 sqm
City View
In-room amenities
Sleeps
Up to 6 guests
6 adults · 5 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size), 2 Twin bed (90-130 cm wide)
Room details
98 sqm
City View
In-room amenities
Sleeps
Up to 7 guests
7 adults · 6 children
Beds
Twin bed (90-130 cm wide), Queen bed (151-180 cm wide), Sofa bed (Variable Size), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
145 sqm
City View, Tower View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
77 sqm
City View, Tower View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
كل شي جميل
Location is one of the best area, KLCC
View, cleanliness, spacious
Have no tea n coffee for complimetary breakfast They did give nice cookies
We had to be move for a new room twice. Staff very rude and aggressive. Shouting at the customer and violent.
The location was amazing The view of the Petronas Twin Towers was amazing
The apartment was not as clean as expected. I had to clean it, especially the bathroom I did not feel comfortable sitting on the lounge chairs do std not use the living room/TV at all. There is no microwave in the property. Although I was very appreciative to be given a room with a stunning view, and the bed was made up with a fresh rose which was unexpected but deeply appreciated, once I arrived there after the first helpful agent, the other other agents were dismissive and not as helpful. When checking out and handing the key and advising them I had cleaned the smarten t before leaving I barely got a smile. What I reported and made suggestions for the owners of the property. 1. The floor in the toilet area had pubic hair on it when I arrived. I cleaned this up myself. 2. The vanity in the bathroom was very damaged and basin was dirty when I wiped it with antibacterial wipes bacterial wipes that came up with grime in them BEFORE I used it. (I reported it, as I did not want to be blamed for the damage) 3. The sink in the vanity would barely drain and took a very long time to drain, making it very difficult to use (I reported it and when no one came I had spent 1-2 hours of my own time cleaning the plug and drainage hole (which made me feel sick) to attempt to unblock it. It was disgusting inside it. 4. When I reported it, no one was sent to attend to it (I recommended a plumber was required to unblock the pipes that must be full of a build up of human waste underneath in the S bend 5. I became very unwell straight after after my stay there and am still recovering, despite being very careful and wiping down all surfaces with antibacterial wipes. 6. The bed linen-the bed requires a bigger doona and cover as the one on the bed was not big enough for 2 people. 7. I had to request appropriate mays for the shower to avoid wetting the floor on exit. Pictured is what I received.
La ubicació
Moltissim soroll tot i ser a la planta 29. Els amfitrions molt poc atents. Manca de respostes o respostes poc adienta
The views and the size of the suite was amazing.
Doors in the bathroom need some minor repairs
Good
Good
Excelente
everything was wonderful
Not clean
The view was amazing
Great location.
Nothing, all was great
Comfort, emplacement vue et équipement de la chambre
L’appartement était spacieux
Manque de renseignements et un peu de laxisme
They are very friendly and easy to contact with them. We will come again.
Need a microwave for use.
The location is near to KLCC.
We waited for more than 1 hours but the building access card and room key were still not ready. The host did not greet us and also did not apologize. He just said his friend had gone to find the key. He even asked us to just leave the room without locking it. Zero hospitality. I informed the host that the sliding door was stuck and could not be pulled out at 10:50pm. The technician did not come immediately. Instead he came knocking at my door at freaking 12:30am! while we were all already asleep.
风景不错
清洁方面,房间有异味,然后没人来打扫卫生,一直说有人来
Chambre rempli de cafard pour le tarif c’est le minimum d’avoir une chambre propre aucun membre du nettoyage n’est venu donné de nouvelle serviette on m’a changé de chambre car il y avait pas d’eau chaude , par contre niveau localisation c’est super bien placé mais malheureusement la chambre est rempli de cafard propreté 0 je me suis plaint mais personne m’a répondu par rapport au cafard !!!!
Location
Broken celling in the bedroom and beddings were not clean
Location is the best, close to KLCC as other places. Big beautiful 1 bedroom condo. We had an issue with the aircon, within 15min someone was there to settle it. Shame we didn’t use the pool as the view is amazing!
The room had it perks, leaking water from the shower (Silicone doesn’t hold anymore). During rushhours it takes awhile to get an elevator. Same about traffic during rush hour (as we had a rental car) or imagine waiting for grab, but if you manage that time, it’s an amazing place to stay.
Konumu manzarası
Biraz yatak çarşaf ları ve yastık lar kirli idi Biraz dikkat edilirse daha güzel olur
La stanza molto grande confortevole. Finestroni panoramici sulla città. La posizione praticamente a 50mt dalle twin tower. La piscina all'ultimo piano con vista sulle torri invidiabile. Lo staff a disposizione per qls evenienza.
La stanza ha bisogno di una ritoccatina (silicone nel bagno nero, muri con macchie). Abbiamo praticamente fatto sempre la doccia fredda. Onestamente una pulizia programmata sarebbe una cosa utile senza dover ricordare agli ospiti di contattare lo sraff per la stessa. La piscina ha bisogno di una rinfrescata (mosaico mancante in vari punti, qpc luce non funzionava) e avrei predisposto qlc sdraio in piu.
Location is great. Apartment was very spacious.
Beds were small, barely fits 3 adults and 2 children. Apartment is dated. Waited a while to collect keys. (There was no reception).
Emplacement et étage pour la vue sur les tours
Quelques cafards
L'emplacement est juste incroyable, la vue sur les tours Petronas, quand on réserve un appartement qui le propose, est magnifique. La piscine au 53ème étage offre une vue sur les tours aussi. Le quartier est très animé, vous pouvez aller à pied sur le Pintasan Saloma (tunnel illuminé la nuit qui relie le plus ancien quartier protégé de Kuala, Kampung Baru, au quartier hyper animé des tours Petronas), au centre commercial Suria KLCC, vous promener dans le parc KLCC.... Attention cette résidence n'est pas un hôtel, pas de service hôtelier, pas de ménage quotidien....mais si vous avez besoin de quelque chose qui manque dans l'appartement, vous pouvez quand même l'obtenir. On communique par Whatsapp avec l'équipe qui gère.
Le ménage aurait pu être mieux fait, les serviettes de salle de bains mériteraient d'être renouvelées. Pas d'alèse sur le matelas, toutes ces petites choses pourraient être revues et rendraient le séjour parfait.
Établissement était parfait
´
La posizione ottima davanti le petronas, appartamento enorme e di lusso ben arredato letti comodi. bellissima la vista dalla piscina sul tetto, fichissimo Il bagno con finestra enorme vista petronas. wi-fi gratis nell’appartamento
Odore molto forte di fogna che usciva dai bagni e dallo scarico della cucina che invadeva tutto l’appartamento. Pulizia un po’ approssimativa dell’appartamento, mobili un po’ rattoppati.
L'appartamento è pulito e spazioso, molto confortevole e con un'ottima vista. Bellissima anche la piscina all'ultimo piano. Ottima posizione centrale.
La localisation ainsi que la vue de la chambre
la propreté du logement
Location
Cleanliness and maintenance
L'emplacement et la vue sur les tours Petronas
Le manque de passage du service Room
Views. Location. Large apartment.
Smelly drain. Noisy with bar music from building next door. then street motor bikes in early hours. Pool packed full children made it not possible to swim or even sit by pool. TV didn’t work
الموقع قريب من كل شي
الإطلالة على المقابر
La vue et le calme
Les matelas son pas confortable et l'attente de l'ascenseur
Location next to Suria and twin tower. There is a very small washer+dryer unit available inside the suite.
A cockroach appeared in the bedroom. I don’t like having to preheat the water heater. The pool on top floor was filthy and you can see the hazy water. Bedroom sheets have stains. The host at the ground floor was not welcoming, didn’t ensure the elevator keyed us in properly so we had to come back down and ask her to tag us to the correct floor.
Location was amazing along with the view.
-Room wasn't the cleanest. -Rooms need a renovation (old furniture/fixtures which are in large part stained or damaged from years of use) -TV didn't work, and managers didn't respond to request to fix.
Die Lage war super
Es war alles gut.
il panorama la centralità
che non ci fosse un bar nella struttura o anche solo qualche macchinetta per un caffè
L'odeur dans l'appartement. Et le canapé sale.
Great location
The room Wasn’t clean the bed and sofas was stinky tv wasn’t working for all this time staff said cleaning every 2 days but they wasn’t doing that either
Really enjoyed our stay here! The staff were very friendly, helpful and accommodating. The apartment was very clean and comfortable, and the facilities were complete with everything we needed. Everything was great and we had a really pleasant stay. Would definitely stay here again! 😊
Just a small suggestion for improvement.. perhaps the management could consider providing a Qiblat direction in the room for the convenience of Muslim guests. It would be a helpful little addition to an already great stay.
La ubicación, la habitación y el gimnasio estupendos.
La piscina que es realmente el reclamo cabe decir que al ser edificio residencial esta lleno de familias y muchísimos niños, fallo mío lo tendré en cuenta para próximas ocasiones.
No wifi
Great location. Spacious apartment. First appearances looked amazing. The views were great.
It smelt clean but there were indicators it wasn't properly cleaned such as dirty walls in one of the main bedrooms. Chewed chewing gum on the bed base. Thread bare towels. The whole apartment is showing signs of wear and tear.
Superb location
Le logement était au top, avec un emplacement incroyable ! Tout était à proximité, je recommande vivement. Un grand merci également à Hatem, qui nous a accompagnés durant notre séjour. Il a été très à l’écoute, disponible et compréhensif. Merci beaucoup pour votre accueil et votre gentillesse !
Very clean and neat apartment hotel. Walking distance to KLCC. Staff were good and very helpful. They respond to messages quickly. I was mistakenly booked the KL tower view, but twin tower view rooms would be good. I got my room upgraded to 2BHK. Will book again. Thanks
Si, está muy bien ubicado y las vistas son impresionantes
En la primera habitación había varias cucarachas pequeñas , pero avisamos y en seguida nos cambiaron de habitación. En todo momentos pendientes
Location
Posizione ottima
Non molto accogliente e neanche così pulito, diciamo che per dormirci e basta può anche andare bene, certo il prezzo è alto.
The hotel, had a swimming pool, which all the family enjoyed using, we were also close to the twin towers and shopping which really helped.
The first night that we arrived, we noticed that the pillows smelt really bad. Even after they were changed by the house keeping, whom you the way did really good job themselves, the smell was still there. We found coachroaches all over the place. The kids were frightened to use the facilities due to this reason. We also had water leakage in one of the bathrooms which after the technician attended to still carried on leaking
Close to city centre
Infested with cockroaches. Beds were filthy. The windows were covered in filth, could bot see the view. The lifts were always full and delayed. 1 key per room which only operates on the floor your on. Communication was only via WhatsApp.
He staff Hatim is so friendly and provides us a good service
Great location. AC works well. Property mostly as described.
Cleanliness ok. Sheets and bathroom were fine but shelves with unidentified powders on them and 1 dead cockroach. No drying rack for clothes despite requesting this half way through our stay. One of the drinking glasses was a recycled candle holder which was a bit odd. Furnishings a bit tired. Sheets only covered 2/3rds of one of the beds.
Location was great for tourists and suite size was generous
There was an usual smell in the suite and some maintenance is required
The location was excellent. The room was spacious with a superb view of the Petronas Towers. It was neat and clean. The service was outstanding.
I thought the hotel was a little expensive for the price. However, there are limited options when you insist upon a separate living room and bedroom.
The room was clean, comfortable, and beautifully decorated. The location is excellent, very close to KLCC, with an amazing view of the Petronas Twin Towers. The facilities were great, and the host was friendly and helpful. I really enjoyed my stay!
Nothing. Everything was great and met my expectations.
Scenery klcc
Lift waiting lama
Το τέλειο σημείο διαμονής απέναντι από τους petronas στο Χρυσό τρίγωνο της πόλης.μεγαλα δωμάτια ωραίο μπάνιο κουζίνα σαλόνι .φοβερή από τεράστια παράθυρα στο 31ο όροφο πισίνα ( δεν τη χρησιμοποιήσαμε) στον53ο με φοβερή περιμετρική θέα για φωτό
παρα την αναβάθμιση σε νυφική σουίτα το δωμάτιο θα μπορούσε να είναι πιο καθαρό είχε σκόνη σε κάποια σημεία παλιά κάποια έπιπλα λεκιασμενες κουρτίνες και το sofa bed ήταν απλώς καναπές που σημαίνει ότι το τρίκλινο που κλείσαμε ήταν στην ουσία δίκλινο και ζηταγαμε σεντόνια που τραβολογαγαμε για να φτάσουν στον καναπέ.παιδια στα τρίκλινα ΠΑΡΤΕ ΚΑΝΑΠΕ ΚΡΕΒΑΤΙ.επισης πρέπει να ζητήσεις αν θες πετσέτες καθάρισμα δωματίου αλλά το προσωπικό ανταποκρίνεται άμεσα.
The location was very convenient and close to Suria KLCC and the main attractions.
We found cockroaches in the apartment, which was extremely unpleasant. The cleaning service was also very poor. There did not appear to be proper professional cleaners – men would arrive carrying a few cleaning products in suitcases, and the standard of cleaning was not what we expected. The lifts were another major problem. We often waited a very long time and initially couldn’t access other floors. We were eventually given access keys, but the lifts still took ages to arrive. Overall, the cleanliness and lift situation really affected our stay.
Klcc view
Nil
Good and perfect
La proximité avec les tours petronas et les centres commerciaux, la vue depuis la piscine
La télécommande ne marche pas, l’amabilité des employées est à revoir, un cafard a été retrouvé dans la chambre, l’ascenseur qui prends 10 minutes avant de venir, pas de lessive pour faire la machine
The location and the view from the apartment were very nice.
The was far from a "presidential" suite. Sure, the view was good, but it was dirty, dusty and not clean. There were tangible portions of dust under the sofa, the cabinets, etc.. The parking situation was very bad, either the parking system in the building was broken or the parking cards that I had were not working. Either way, it's very bad, so I don't recommend it for driving. The service and the staff were not that good either. I asked for the apartment to be cleaned at 10AM in the morning, we went outside and we came back at 6PM, the apartment was still not clean and I had to remind them of it and they only came to clean at 7:30PM, by that time we were inside the apartment already and my kids were sleeping, so I told them no need to clean now, useless. Definitely not booking this ever again.
The property was very lovely. Very nice location. Great views. Great hosts
Nothing really. Everything was great
We only stayed one night as a stopover in KL but wanted to see as much as possible. The accommodation location was perfect for this, the check-in was easy and the apartment met all our needs, the view is amazing.
Große Wohnung mit zwei Bädern und genügend Platz für eine vierköpfige Familie. Die Aussicht ist phantastisch und auch der Pool war nach anstrengenden Sightseeing-Touren eine gelungene Abkühlung, auch wenn das Wasser schon sehr frisch war und Renovierungsarbeiten die Erholung ein wenig getrübt haben.
Der Empfang der Verwaltungsangestellten war wenig herzlich und professionell. Die Zimmer sind hellhörig und könnten eine Grundreinigung vertragen. Das französische Bett lässt alle Federn der Matratze sichtbar und spürbar werden. Die Waschmaschine ist am Gummirand voller Schimmelspuren. Für den Preis würde ich nicht nochmals hier buchen.
Location was nice and central. Very close to the Petronas Towers. The Monorail station Bukit Nanas is close by, plus several places to shop and dine. The bedrooms were lovely and towels/linen good quality. Bathrooms were clean and toiletries provided.
The living room is looking a little tired and unloved. There was a sticker on the ceiling and some broken ornaments. We also thought we had booked a room with a view of the Petronas Towers, but we were on the opposite side. We would stay here again, as none of the issues were deal breakers.
Posizione
Pulizia
La vue et l’emplacement sont top. L’arrivée est simple et rapide.
Nous avions réservé pour 6 il n’y avait que 5 couchages et 4 serviettes! Nous avons du tout réclamer. L’appartement dit disposer d’une machine à laver mais celle ci ne fonctionnait pas et ils le savaient puisqu’ils n’y avait même pas de séchoir pour mettre à sécher le linge. Ils ont proposer de venir récupérer le linge pour nous le laver, mais celui si a à peine été lavé et était mouillé pas de quoi mettre à sécher. Quand nous avons écrit pas de réponse à ce sujet! Le ménage n’a pas été fait correctement la poussière était bien présente, nous avons retrouvé un portefeuille, de boîtes et des sachets dans les armoires. Le prix ne correspond pas à la qu’ale du logement. La piscine est pas très bien entretenue et on ne peux pas réellement profiter du soleil.
Great view, comfortable room with pleanty of facilities
Air conditioning controller and TV had no instructions and were difficult to change. Disn't affect stay as AC from main room was enough to keep whole unit cool
Vistas de la habitación y ubicación
No poder contratar el desayuno en el bar
Apartment was not clean an
Spacious apartment, nice comfortable mattress and nice window views
Croakroaches, but not many, many apartments in kua lampur has croakroach issue so, stayed and got it treated, so average 2 in one week stay
立地が最高。 部屋からKLCCがみえたこと。 食器、洗剤、洗濯洗剤も付いていて、ペットボトルの水やタオルの交換などすぐに対応してくれた。 部屋も広く、洗濯機がついていて長期の滞在にとても良い
特にありません
Posizione tra le migliori per ammirare le Petronas, anche dalla piscina a sfioro al 50 piano.
Dovrebbero disinfestare la tubazioni per evitare la.risaluta di sgradevoli ospiti. La piscina sarebbe un idillio, se solo la direzionale mettesse un divieto per i tuffi ai bambini perchè diventa impossibile godersela.
The location is really good. The size of the apartment is good and nice that there is a kitchen as well as a washing machine.
The apartment could’ve been more clean. The shower was dirty and the floors were dirty.
Really nice appartement with everything you could possibly need Special mention to management
Nothing
L’emplacement
Rien
Vistas muy buenas a las torres Petronas. Ubicación muy buena.
Proceso de check-in y pago de la habitación. El personal vino más tarde de medianoche a cobrar, cuando ya estábamos dormidos. No había suficientes toallas en el baño para los huéspedes. La clave del wifi que nos proporcionaron era incorrecta
The location
The lift. It’s always busy
Perfect location for KL representing fantastic value for an entire apartment. Clear and amazing view of Petronas, just like in the advertised photography which is rare for accommodation these days. All in room appliances were working well and had a great washing machine/dryer combo.
Checkin process is super clunky, foyer area was overcrowded with other people trying to checkin to their Airbnbs with limited AC. A lot of confused tourists arriving and no one is too sure where to go or who to meet. Getting out at the make shift reception level and there are multiple rooms serving as checkin rooms. Strange experience but ultimately worth it for the amazing value presented.
Very disappointing experience. The apartment was not in an acceptable condition: we found food remains inside the oven and in a cooking pot, damaged bathroom furniture held together with adhesive tape, and several basic facilities were not working when we arrived. Even worse, before our stay we specifically asked about storing our luggage between two reservations and were told that it could be stored at their office. On the day of check-out, we were suddenly told that they only store luggage for a few hours, leaving us to find an alternative at the last minute. Although the staff eventually helped resolve some of the technical issues, the overall condition, cleanliness and poor communication were unacceptable. We had already booked a second stay with them, but after this experience we cancelled it. I would not stay here again.
The location The people The design The comfort
Nothing
Nada
No nos han dado ni una toalla en 5 días ni productos de aseo ni nos han limpiado la habitación ni papel higiénico . El día que vamos a irnos como no entendíamos inglés el de seguridad y el de abajo empezaron a cachondearse de nosotros . Muy mal no cojáis este apartamento
Everything was great and comfortable and very good location
Nothing
bon emplacement, confort, accès au fitness et à la piscine
-
Everything was fantastic! Excelent views, excellent pool, excellent service, excellent room
Clean and really good emplacement
The shower temperature wasn't good, too hot or too cold
Fantastic location
Check-in process was a bit weird. Instead of a sheet on the king single there was another doona cover laid down. The property was clean enough, but needs a proper deep clean.
La personne qui c’est occupé de nous chambre 2802 était très réactif et à l’écoute je remercie vivement
Rien
Une fois que tu as fait la réservation et le cheking. Si tu as besoin de quelque chose y a plus personnes pour répondre ! Mais ils savent écrire pour te dire de ramener la clés pour le chek out je recommande pas du tout
De locatie! Ongelooflijk qua ligging, uitzicht op Twin Towers. Het zwembad; op 53e verdieping, iconisch. De ontvangst; heel behulpzaam, vriendelijk en attent.
Niets.
The location in the Centre of Kuala Lumpur. Also the appartment itself was decent and clean. The bed was perfect!
The pool on the 53th floor was cold and the view was obstructed due to the fact that the glass walls were dirty. Also the location on the roofs looks really cool on the pictures, in reality it was the atmospheric was disappointing.
Location.
I liked everything
L’emplacement top ! L’appartement bien agencé avec ces 3 salles de bain indépendantes ( appartement présidentiel) La vue superbe au 50 eme étage
Les équipements sont fatigués, des travaux de rafraîchissement sont à prévoir partout dans l’hôtel … salle de sport, piscine, appartement,etc….les ascenseurs sont en panne, on attend pas mal notamment aux heures de pointe.
部屋が広く、ツインタワーの目の前。プールから眺める夜のツインタワーは最高。
下水の匂いがし、ゴキブリが出たので部屋交換してもらた。朝夕の交通渋滞が酷い。
Location and views were the best
L'emplacement du logement.
L'attente pour prendre les ascenseurs
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
7.31/10Multiple reviews mentioned issues with cleanliness, including bugs and plumbing problems.
Service
9.28/10Many reviews praised the helpful and responsive staff.
Location
9.82/10Consistently highlighted as excellent, with proximity to major attractions.
Room Quality
7.77/10Some rooms noted as run down or poorly maintained.
Amenities
8.3/10Amenities like the pool received positive mentions, despite some specific issues.
Value for Money
8.76/10General consensus that it is a decent value, though some issues present.
Food and Beverage
8.81/10Not specifically addressed in reviews, considered standard quality for this hotel tier.
Overall Experience
8.78/10A mix of positive and negative but overall perceived as good.