Imperio Residence Melaka By I Housing

clean easy checkin，allow me to checkin early ytqsm

abit small

Good service

view dia cantik menghadap pantai

Everything.

Maybe can change the curtain. Change to blackout curtain? Because the curtain can clearly be seen by outsider & its just transparent. But, everything is good & comfortable.

Its Convenient near to town

There was a bathroom with paint cans in it

Overall all okay.. very helpful agent.. so nice place... I really love it.. Thank you for making our day wonderful 😊

Only washroom so smelly overall okay.. sorry

sangat besar, cantik, bersih dan kemas

tiada, semua seronok

The beds were comfortable and the view was nice. The pool was also nice.

There was no hot water in the 2nd bathroom so my children had to share our shower facility, making the the nice walk-in shower unusable. The main shower was just about warm and certainly not hot. There was no water filter in the apartment so we had to bring in water from the shops for drinking.

view is beautiful, good location, easy to find location

Toilet seats are dirty, there were cockroaches and leakage. Worst thing is that they collect rm200 deposit

Sangat berpuas hati .. recommended.. 👍🏻👍🏻👍🏻👍🏻👍🏻boleh repeat lgi..

Tiada air penapis .. overall semua ok..

All facilities complete and can use..overall very satisfied..will repeat stay here..

Harga berpatutan dengan keselesaan bilik Bersih & lengkap Tq i housing

Overall ok

Love the room because like luxury apartments

Just air conditioning feel not cool but it’s good because git fan

Honest review from uk traveller (many of the 5 star reviews seem ingenious - maybe as host enters people in for a prize draw). Pictures don’t reflect the current place which is dated interior and exterior. Very complex entry system to car park and apartment. Broken wardrobes, bathroom sink and cracked kitchen units. No hooks in bathroom. No curtains except thin veil- so be prepared to wake up at sunrise. Sofa is rock hard - no cushioning. No mirrors in bedroom. No clocks. No water dispenser. Host had a scammer on the booking.com message thread so difficult to work out what was a genuine message. Very worrying and frustrating. Host booking system very complex.

See above

Location is ok

Many things broken and dirty..not as expected.. deposit rm200 too hight take 3days to reimburst. D

Pool and views

Need a rack to hang wet clothes towels and washing

I like the facilities is great and the view is great. The interior just like the picture. We informed the property about the microwave problem and they quickly replying to sent a person to check, after our stay. Great respon by the property team.

We try to use the microwave to pre heat our food. Instead it's produced electric spark inside. We are lucky to quickly of the suis. Other than that the stay is awesome 👍

Nice and quiet

cleanliness

no 3 in 1 coffee or a bottle of mineral water

Facilities superb

There is no makeup table 😂

Praiseworthy cleanliness and beautiful views, equipped with very comfortable facilities for families.

Non

The place was clean and very accessible

Nothing

The facilities provided by the owner

No place to hang the towels in room and the water doesn't flow well in the toilet area (1st bedroom)

It's affordable and comfortable for a family stay. It's also near many attractions in Melaka, which makes it easier to visit multiple places. The check-in and check-out instructions were clear, and the agents were very helpful throughout the process

There were a lot of procedures, but it's understandable as it shows how tight the security is at the place

Host response

Nothing

Everything was good,room clean and comfortable,and one of the most important for Muslim they put qiblat direction....I like it

The facilities are completely provided & the staff give fast response toward my inquiry, also have great location

This homestay is very good, the owner or staff is very friendly, always asking how the homestay is, is it comfortable for us or not and what we need. For me, those of you who book this homestay will not be disappointed. Trust me.

The toilet is clean n most satisfied but the master bed rm toilet was not that good as the common rm toilet w weird design by the architect

Overall the cleanliness is bad, rm environment was run down. housekeeping was bad. If a quick stay 1 night, shall b ok but not with Small children..

Exceptional customer service. Easy check in and check out.Good location.

Poorly maintained property. It's very sad that the property doesn't match up to the customer service provided. Housekeeping team did not do a good job eg. Pillow covers reeks and are yellowed. Pillows are seasoned and very worn out. Not fluffy at all. They used dirty mop to wipe the toilet walls as we can see dirt on the wall. The washing machine, toilet and bath tub are all squeeze in a room and there is also a wardrobe that leaks out moisture. Walls in the master bedroom is mouldy which cause my dad to have difficulty breathing thus he resorted to sleep in the living room. The room has a musky scent which made us buy our own air freshener. Host could consider putting up tiles to sanitary areas to prevent mould.

I like the cleanness and the location

I didn't see any staff

Location - within a short drive from restaurants

Vague instructions to obtain the access card

The pool was fantastic with fresh air . Vry windy to Sit around & relax

Check in was supposed to be at 3pm . But dragged till 5pm ! AT 5pm room was still not Cleaned. Asked for refund and mins later my room was alll done . The service for this place is hilarious! This check in was not only happening for 1 day but it was happening till The day I checked out . Saw mny ppl with small kids waiting for their rooms .I also went wt both my toddlers. Even if you have given check out extended hour for +/-2 it’s still not acceptable! It should would more effectively as you have collected RM200 deposit like a 5⭐️hotel

Good view

Location and parking was good.

Check in was delayed by 2 hours / pungent smell from one of the locked rooms (turned out to be a toilet we're not allowed to use) - complaint took almost 6-8 hours to resolve. Finally as if to rub salt on the wound - we found a nice card inside the fridge offering homemade sweeties, but there was nothing.

Good location. Easy to follow entry instruction. Well kept room and clean.

Picture not same exactly unit…very dirty

Room too small

For breakfast, in future i hope that have suggestion foodcourt area near with hotel location. Because in my experience we hard to find malay food around hotel, I just i found many chinese foodcourt.

My room located at tower A, so we didnt see much where main door tower A, we just park near with main door B clearly is far opposite with entry A, eventho the host give me the detail in PDF but we cant see. Because main door tower A behind the wall which we need to walk to find it. Will be better if have signboard tower A at wall that close with main door tower A. Also in hotel, we hope have any tea/coffee/biscuit so we have light meal/breakfast while rest in hotel. TQ

The apartment was well kept, clean, ventilated and fully furnished.

The deposit requirement was troublesome and getting a refund was worst. Unless the management applies another mode of transaction for foreign visitors, I will not consider again.

The location nearest town and wth beach scenery

The smart tv is not connected to wifi and staying with no watch to tv and the iron board also damage and cannot use at all. Verry frustrated that staff only drag us instead of check out at 11:00 am after reporting all property problem they drag check out time at 12:00pm, which is normal time as other property did. The property also take security deposit and takes 72 hours to refund back although we as a customer had push by them to take photo each part in the house but still they process it until 3 days after. Toilet was not clean.

Very recommended ✅