Heidl Guest House partner with Grampian Hotel vs Similar Hotels

General sentiment was positive, though some guests noted issues with room access and signage.

Rooms generally comfortable and clean, though some reports of temperature issues.

The room was compact with some issues like window fit and firmness of mattress.

Mixed sentiments; some rooms were described as tired and dated.

Cleanliness mentioned but also had issues with reception and communication.

Mixed reviews regarding cleanliness; some rooms noted to be musty and carpets need cleaning.

Room was clean, but some furniture may not have been necessary, affecting overall cleanliness perception.

Several reviews mentioned dirtiness and issues with room cleanliness.

Location is highlighted as great and convenient, with good access to city center.

Central location to city center appreciated by guests.

Good location with easy access to town and amenities.

Heavily mentioned as a positive aspect in multiple reviews.

Staff were described as professional and polite, enhancing the overall experience.

Staff consistently described as friendly and helpful.

Pleasant staff and helpful service during check-in and breakfast.

Consistently praised for friendly and helpful staff.

Breakfast was specifically praised for quality, although some minor issues were noted.

Food quality, particularly Indian/Nepalese restaurant, was praised.

Breakfast was good with plenty of choices.

Food quality at breakfast received negative feedback regarding temperature.

Amenities were adequate but some improvements were suggested regarding TV and hooks.

Amenities standard for hotel tier, with some missing features like a mini bar.

Basic amenities provided but limited power points and inadequate Wi-Fi.

Average feedback regarding extra amenities available.

Guests felt they received good value for their money in terms of room and services.

Guests noted good value, especially with breakfast included.

Good value given the price of £57 for bed and breakfast.

Some reviews mentioned getting what they paid for, with mixed feelings on value.