Primasol Titanic aqua park
Primasol Titanic aqua park, Al Nasr Street, Hurghada, 84513, Egypt- Attraction
Compare nearby stays with similar location, guest experience, amenities, and class.
Luxurious Accommodation
Indulge in comfort with TV, air conditioning, and private bathrooms in each room, along with a minibar for added convenience.
Exciting Amenities
Enjoy the outdoor pool, a la carte restaurant, buffet restaurant, fitness centre, entertainment staff, games room, and tour desk for a memorable stay.
Convenient Location
Explore nearby attractions like Giftun Island and New Marina while being only 7 km from Hurghada International Airport.
Book now to experience the perfect blend of luxury and leisure at SUNRISE Alma Bay Resort.
Check-in from
02:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 4 guests
3 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
42 sqm
Garden View
In-room amenities
Sleeps
Up to 4 guests
3 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
42 sqm
Garden View
In-room amenities
Sleeps
Up to 4 guests
3 adults · 2 children
Beds
3 Twin bed (90-130 cm wide)
Room details
70 sqm
Sea View
In-room amenities
Sleeps
Up to 4 guests
3 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
70 sqm
Garden View
In-room amenities
Sleeps
Up to 4 guests
3 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
42 sqm
Pool View
In-room amenities
Sleeps
Up to 4 guests
3 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
42 sqm
Pool View, Sea View
In-room amenities
Sleeps
Up to 4 guests
3 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
42 sqm
Sea View
In-room amenities
Sleeps
Up to 4 guests
3 adults · 2 children
Beds
3 Twin bed (90-130 cm wide)
Room details
54 sqm
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Amazing hotel and staff - a big thanks to Mohammed at reception and Queen in the animation team. Beach and pools were amazing and great size!
مكان جداً هادئ
The Location is amazing. Its architecture is cozy yet spacious and close to the beach. But the best thing of all is the customer service! Everyone is cheerful and helpful. Mr. Wael, the reception manager was extremely supportive and accommodating from the start till the last minute.
Comfortable room, nice facilities and great atmosphere.
Hotel staff are very helpful Special thanks to Mr Yasser Ezzat for great support as well as Ashraqat for her very helpful behaviour Hotel facilities are very good
Animation team need to do some more activities to match Sunrise standards of entertainment
Helpful staff. Cozy,beach and pool are near accomodation place
AC for room broke down twice, although maintainance team had a swift act for recovering the situation.
The resort has a fantastic atmosphere, and you can feel the positive energy the moment you step into the reception- especially when greeted by Mr. Wael and Ms. Ashrakat. Their welcoming smiles truly set the perfect mood for the vacation. The hotel is outstanding in terms of the accommodation, the aqua park, and the excellent services provided at the beach and the pools. The restaurant is exceptional, offering a delicious and wide variety of food. Furthermore, their animation team is beyond wonderful, delivering a different, fun, and entertaining show every single night. Truly, this is one of the best hotels I've stayed at in recent years, and it will definitely be my top choice whenever I plan another trip to this area.
Nothing, everything was absolutely perfect.
Generous hospitality Mr wael in reception was decent Sandy sea Everything was very clean Animating team were friendly and funny specially queen and amena
رفيو عن أوتيل Sunrise Alma Bay دي تاني سنه انزل في الاوتيل ونادر جدا اني اروح مكان مرتين ولكن الاوتيل من كتر ما الناس فية كويسين وبشوشين وفعلا مبيتاخروش على حد دة اللي خلاني انزل فية للمرة التانية الدخول يوم الخميس 28 أغسطس ل 01 سبتمبر الغرفة رقم 2018 مبدأيا كدة لقيت التليفون بيرن كالعادة زي السنه اللي فاتت من استاذ وائل احمد مدير الإستقبال في الفندق بتأكد الحجز والحضور بالرغم اني حاجز من بوكينج ودافع المبلغ كامل الراجل بكل ادب واحترم وذوق سألني احب الغرفة دور ارضي او دور اول وسرير كبير ولا سريرين انا قولتلة بالنص شوف اللي انت عايزة من كتر الثقة اني متأكد اني هاوصل هلاقي احسن من اللي انا عايزة وصلت الساعة 11 ونص استقبلني استاذ وائل والتيم بتاعة بكل ذوق وترحاب فعلا ناس بشوشة تحس انهم موجودين علشانك انت بالرغم من اشغال الفندق العالي الغرفة تحفة ومساحتها كويسة جدا كالعادة نيجي بقى للبحر وي حاجة مهمة بالنسبالي شخصيا لان البحر الأحمر صعب شوية الشاطى رملي تحفة البحر جميل جدا امان للأطفال فعلا الجزء الخاص بالفندق مختلف ال pool مساحته كويسة جدا في كذا مستوى اكوا حلوة جدا امان للأطفال دايما في 2 جارد واحد تحت وواحد فوق بيتابعوا مع بعض علشان ميحصلش شى لاقدر الله بالنسبة للمطعم الفطار في كل حاجه وتنوع كويس الغدا والعشا دايما في تنوع السلطات كمان متنوعة وحلوة جدا بس اهم حاجه الاستف كلهم بيضحكوا بشوشين مفيش حد تطلب منه حاجة غير لما يعملهالك او يشوف مين المسئول يعملة ناس في قمه الأدب والاحترام والذوق فعلا تجربة سعيدة جدا وبإذن الله هتتكر للمرة التالتة بإذن الله
The stuff were very kind and helpful The building were very cleen and the animation show was great
The property is amazing with a beach sea along with a marina into the deep coral reaves and fish with all colors
Very good value for money. The food quality and service were excellent, and the staff were extremely helpful, friendly, and professional throughout our stay. On behalf of myself and my entire family, I would like to extend our sincere thanks and appreciation to all the wonderful hotel staff who made our stay so enjoyable and memorable. Special thanks to all the restaurant staff, as well as: - Mr. Yasser Safwat – Hotel Manager - Mr. Wael Ahmed – Reception Manager, who went above and beyond to make sure our stay was exceptional. - Mr. Mahmoud Nabil – Reception - Mr. Mohammed Nasr – Housekeeping - Mr. Elsayed Mahfouz – Room Service Thank you all for your warm hospitality, excellent service, and genuine care. We truly enjoyed our stay and would be very happy to visit again!
Nothing Negative, Everything was great!
Very good value for money. The food quality and service were excellent, and the staff were extremely helpful, friendly, and professional throughout our stay. On behalf of myself and my entire family, I would like to extend our sincere thanks and appreciation to all the wonderful hotel staff who made our stay so enjoyable and memorable. Special thanks to all the restaurant staff, as well as: - Mr. Yasser Safwat – Hotel Manager - Mr. Wael Ahmed – Reception Manager, who went above and beyond to make sure our stay was exceptional. - Mr. Mahmoud Nabil – Reception - Mr. Mohammed Nasr – Housekeeping - Mr. Elsayed Mahfouz – Room Service Thank you all for your warm hospitality, excellent service, and genuine care. We truly enjoyed our stay and would be very happy to visit again!
Nothing negative, everything was great !
Very good value for money. The food quality and service were excellent, and the staff were extremely helpful, friendly, and professional throughout our stay. On behalf of myself and my entire family, I would like to extend our sincere thanks and appreciation to all the wonderful hotel staff who made our stay so enjoyable and memorable. Special thanks to all the restaurant staff, as well as: - Mr. Yasser Safwat – Hotel Manager - Mr. Wael Ahmed – Reception Manager, who went above and beyond to make sure our stay was exceptional. - Mr. Mahmoud Nabil – Reception - Mr. Mohammed Nasr – Housekeeping - Mr. Elsayed Mahfouz – Room Service Thank you all for your warm hospitality, excellent service, and genuine care. We truly enjoyed our stay and would be very happy to visit again!
Nothing negative, everything was great!
Very good value for money. The food quality and service were excellent, and the staff were extremely helpful, friendly, and professional throughout our stay. On behalf of myself and my entire family, I would like to extend our sincere thanks and appreciation to all the wonderful hotel staff who made our stay so enjoyable and memorable. Special thanks to all the restaurant staff, as well as: - Mr. Yasser Safwat – Hotel Manager - Mr. Wael Ahmed – Reception Manager, who went above and beyond to make sure our stay was exceptional. - Mr. Mahmoud Nabil – Reception - Mr. Mohammed Nasr – Housekeeping - Mr. Elsayed Mahfouz – Room Service Thank you all for your warm hospitality, excellent service, and genuine care. We truly enjoyed our stay and would be very happy to visit again!
Nothing negative, everything was great!
The sea is perfect
It’s good
The location, pool & the sea
The rooms were terrible, plumbing so bad, a/c is old and noisy, insects everywhere, room locks kept need programming every time we need to enter the room, staff are not professional at all, food lot of variety but no taste
Oda No: 1131 Bu otelde ikinci kez tatil yapıyoruz ve açıkçası yine çok güzel bir deneyim yaşadık. Geçen yıla kıyasla otelin birçok konuda kendini geliştirdiğini düşünüyorum. Özellikle gün boyunca hem çocuklar hem de yetişkinler için düzenlenen aktiviteler çok daha iyi ve çeşitliydi. Çocuklarımız çok güzel vakit geçirdi, bu da bizim tatilimizi daha keyifli hale getirdi. Yemek çeşitliliği de her gün oldukça iyiydi ve farklı seçenekler sunuluyordu. Ancak otelin en güzel taraflarından biri kesinlikle çalışanları. Tüm ekip son derece güler yüzlü, ilgili ve yardımseverdi. Başta Sayın Wael olmak üzere, restoran ekibine ilgileri ve güzel hizmetleri için özellikle teşekkür etmek isteriz. Ayrıca odamızın temizliğinden sorumlu Sayın Mohamed’e özel olarak teşekkür etmek istiyoruz. Gösterdiği özen, ilgisi ve özellikle çocuklarımızı mutlu etmek için yaptığı güzel jestler bizim için çok değerliydi. Çocuklarımızın yüzündeki mutluluk tatilimizi daha da özel hale getirdi. Tüm ekibe güzel bir tatil geçirmemizi sağladıkları için teşekkür ederiz. Tekrar görüşmek dileğiyle!
Every single thing
N/A
A wonderful hotel with a beautiful sandy beach. The food tastes great, and there is a clear focus on quality. The animation team is very active and entertaining. The rooms are clean, spacious, and comfortable. A special thank you to Mr. Wael for your outstanding efforts in making our vacation truly wonderful. This hotel has become our favorite hotel in Hurghada. Whenever we come to Hurghada, we don’t even consider staying anywhere else. This is all thanks to Mr. Wael, who puts tremendous effort into ensuring the comfort and satisfaction of the guests. His friendly and professional way of welcoming visitors, as well as his excellent communication and preparation with guests in advance, makes a real difference. Thank you, Mr. Wael, for making our stay such a memorable experience
Nothing
Exceptional stay. Very friendly & helpful staff.
Bellissima struttura in ottima posizione Spiaggia bellissima , mare sabbioso
Il cibo è troppo del posto non internazionale, personale poco professionale, e poco personale impiegato..non idoneo per utenza europea ( italiana) troppa utenza locale .. alla domanda ci ritorneresti ? NO !!
كانت جميله جدا الاقامه جميله جدا وشكر بالاخص وائل و محمود فندق رايق جدا بس الانميشن تيم محتاج يكون افضل من كده الاكل حلو اوي ومتنوع
كل الاصطف متعاون والمكان ممتاز جدا والنظافه ممتازه والهاوس كيبينج ممتازين والاكل متنوع وممتاز والاستقبال جيد جدا شكرا صن رايز ❤️❤️❤️❤️
No geral gostamos muito do Hotel. Grande mas sempre tranquilo na piscina e praia. A praia do hotel é ótima. Quartos simples mas confortáveis. A comida era muito boa e tinha variedade. Funcionários simpáticos e muito prestativos. Os rececionista são muito prestáveis e sempre de sorriso no rosto. Tivemos um upgrade de quarto para vista mar, o que foi ótimo e agradecemos o miminho. Não temos nada de relevante apontar. Recomendamos e voltaríamos.
Aqui ficam umas criticas construtivas e que podem ajudar a melhorar.... Os sumos sem gás não são nada bons, têm um sabor estranho. Aconselho a repensarem e melhorarem neste aspeto. Os folhados do pequeno almoço, apesar da variedade, eram muito secos, a massa folhada era seca ....não gostei. Os lanches poderiam ser melhorados.
Wonderful beach
Very nice hotel with friendly staff. We had a big room. Basic equipment but clean.
The staff was so friendly and welcoming especially mr Wael. The food was perfect and the service was beyond expectation.
Nothing
We had a very enjoyable stay at SUNRISE Alma Bay Resort. The best thing about the resort is the overall feeling of comfort and genuine hospitality. From the moment we arrived, we felt welcomed and well taken care of by everyone. A special thank you to Mr. Wael, the Front Office Manager, and Ashraqat, and all the reception team for their professionalism and warm hospitality. I would also like to thank Salah and Ramadan from the Beach Bar, Islam from the Lobby Bar, and Abdelrahman from the restaurant. They were all very friendly, attentive, and always ready to help with a smile. The food was good and varied, with plenty of options to choose from. Some dishes could have been better, but overall the variety and quality were good. The rooms were clean and comfortable, and the housekeeping was well maintained. The beach is beautiful, sandy, and very enjoyable. However, the tide can be an issue, especially later in the day. I would recommend going to the beach early, preferably before around 1 PM, to enjoy the sea at its best. The pool was excellent—clean, large, and spacious, with plenty of room to relax and enjoy the day. Overall, what really made our stay special was the comfortable atmosphere and the warm welcome from the entire team. You genuinely feel that the staff care about making your stay enjoyable. Thank you to the whole SUNRISE Alma Bay team for a wonderful stay. We would definitely consider coming back again.
One small suggestion for improvement would be to add more sun loungers around the pool, as they can be limited during busy periods.
Allt mjog gott og starfsfólkið frábært
Hôtel très sympa et pratique avec tout en all inclusive. Super avec les enfants entre la plage la piscine, le toboggan. Et pour les adultes, les nombreux bars la salle de sport ou le spa avec massage…
L’accès à la chambre qui ne fonctionnait pas. Nous avons été à la réception 7 fois en 2 jours pour changer la carte d’accès
الاستقبال مستر وائل كان في منتهي التعاون
친절함
없음
Hotel Review I had a wonderful stay at this hotel, and the entire experience was excellent. All the staff members were extremely respectful, friendly, helpful, and professional. They were always willing to assist and made us feel truly welcome throughout our stay. A special thank you to Mr. Wael from the Front Office, who was exceptionally polite, cooperative, and professional. He is very skilled at finding solutions to any problem and has a great ability to satisfy all parties with his calm and professional approach. His dedication and customer service truly made a difference in our experience. Thanks to the excellent service and the wonderful staff, we would definitely choose to stay at this hotel again. We highly recommend it to anyone looking for great hospitality, professionalism, and outstanding customer service. Thank you to the entire team, and especially Mr. Wael, for making our stay such a pleasant experience!
Hospitality, staff, free upgrade , food
Animation team is not super.
Wael is truly the best of the best! ⭐️ A true gentleman and a man of perfection. His professionalism, kindness, and exceptional hospitality made our stay at SUNRISE Alma Bay Resort truly special. From the moment we arrived, Wael was incredibly helpful, welcoming, and attentive to every detail. He went above and beyond to make sure everything was perfect for us. Thank you, Wael, for your outstanding service and for making us feel so welcome. You are a real asset to the Reception team and to the entire resort! 👏❤️ 5 stars are not enough! ⭐️⭐️⭐️⭐️⭐️
One area that could be improved is the hygiene of the dishes and glasses. They should be cleaned and checked more carefully to ensure a higher standard of cleanliness and hygiene for guests.
Everything was exceptional starting with a call from Mr. Wael the reception manager one day before arrival to confirm our booking & ask about our arrival time. Staff is very friendly & always smiling. All hotel facilities, the aqua area, the swimming pool & the beach are perfect. It is our first time here but definitely we will come back again.
We had an absolutely wonderful family vacation at this beautiful resort. From the very first minute we arrived, we were warmly welcomed by Mr. Wael, who was extremely kind, friendly, and courteous. The atmosphere was truly relaxing and family-friendly, and the food was absolutely delicious. We genuinely enjoyed every moment of our stay. I highly recommend this wonderful resort to everyone looking for a memorable and enjoyable family vacation. We will definitely be back! ⭐️⭐️⭐️⭐️⭐️
I liked everything
Mr Wael is very welcoming and supportive from the check-in till the end , asking about all details, Varieties and quality of food is amazing and delicious ,especially the oriental night, beach is very safe for children, and rooms are wide and clean. We had an amazing vacation, and all stuff is helpful ,cheerful, and supportive . Thank you so much.
Nous remercions Mr Wael et toute l’équipe qui ont été aux petits soins tout au long de notre séjour.
مكان رائع بكل تفاصيله بدايه من الريسيبشن مستر وائل و أشرقت و مصطفى و كل الاستف و هاني لايف جارد بسين الأكو الاكل متنوع و تحفه بكل التفاصيل الصغيره و الكبيره التنوع الموجود في اسناكس البسين تحفه أولادي اجبروني علي إضافه ليلة من كتر المتعه 🤍 بجد شكرآ ليكم كلكم ❤️❤️ مكان انصح اي حد عايز يستمتع مع أسرته واصحابه بجد يروحه
Everything. Thanks for making our holiday. You are a perfect choice. Special thanks to Mr. Wael. Assistant Front Office Manager. Very welcoming.
Nothing. We just will make a longer stay next time.
The first impression shows how professional and supporting the staff is through Mr./ Wael Ahmed from Front Office passing by all employees we met. They are always smiling and offering to help. The resort's services and location are great. Food is good and various, the rooms are clean and the beach is great. Thanks to Sunrise Alma Bay team for making our Hiliday.Certainly, we will be back again.
Nothing 🙂
The food was delicious and tasty. The beach was sandy, beautiful, and exceptionally clean. The swimming pool was spacious and well maintained. The staff were professional, welcoming, and always ready to help, especially Mr. Yasser Safwat, the General Manager, and Mr. Wael at the reception, who made our stay even more enjoyable. It was truly a wonderful vacation. Thank you, Sunrise Alma Bay, for the unforgettable experience. Without a doubt, one of the best resorts in Hurghada, with a unique and stunning sandy beach. Highly recommended
The air conditioning is a bit weak in the lobby, but they are working on it.
Special thanks to Mr.wael ahmed for well cooperation Food is good and all staff very profesional and helpfull
Most detailed
Elevator Condition of reception
Our stay was amazing,Mr wael was dealing friendly,All the staff were very good,Food was delicious All the environment was nice l will come back
Elevator was not working Air-condition was not on in the morning in the reception
Everything was amazing, and we truly enjoyed our stay. A special thanks to Mr. Wael Ahmed, who was extremely helpful and attentive. Everything we needed was handled immediately, and his positive attitude and willingness to help really made a difference. The staff were very friendly and welcoming. A special thanks as well to Hamed from housekeeping, who was always very clean, helpful, and attentive to every detail. Also, many thanks to Mr. Yasser for his great support and assistance. Overall, we had a wonderful experience, and we truly appreciate everyone who made our stay so comfortable and enjoyable. Thank you again, Mr. Wael, for your outstanding hospitality and positive attitude!
The weather was very hot there 😀
Tutto stupendo fantastico lo staff super spiaggia stupenda comoda hotel non troppo grande un ringraziamento speciale a Wael Samir Emad e Ali Barman strepitosi Mohamed al grill e Mohamed delle pulizie vacanza stupenda si mangiava molto bene e vario
Todos los servicios del hotel nos encantaron
El negocio que esta en la playa ( actividades ) ,el Sr. que atiende es un encajoso con los precios( cobro 90 dolares por 2 personas por realizar snorkel). Lo íbamos a reservar un miércoles en el hotel para el jueves, pero la persona que atendía no se presentó por enfermedad. Cobraron 50 dólares por 2 personas.
The staff were amazing, super helpful, friendly and welcoming. Everyone was so kind and gladly helping out. Mr Wael from the front desk was extending nice and polite. The stay was really exceptional because of the amazing vibes the staff offered. Life guards are highly present around the pools which gives reassuring feeling to parents with kids around the pool.
The speciality restaurants that required reservations were not up to expectations, actually not really needed given that the main restaurant’s food is really delicious
Great staff specially mr wael making sure we get the suitable room and the animation team frawla and queen are very nice to kids Pools are great juices and snacks all day and night nice variety of food to fit all tastes kids activities are very good
The night show is boring
I want to write a review and share my experience with the hotel Sunrise Alma Bay – Hurghada We are a family of five: my wife and I, and our three children (ages 16, 11, and 5). We stayed for 8 nights, from July 21 to July 29. Since there are no family rooms available, we booked two adjoining rooms—one for me, my wife, and our 5‑year‑old daughter, and the other for our two sons. Price: We booked about a month in advance through Booking.com, and the total cost for both rooms for 8 nights was $2,200 USD. This included an all‑inclusive package (all meals, snacks, and soft drinks). First impressions – Staff: Every single staff member, without exception, is highly trained and provides top‑tier guest service with excellent manners, speed, and professionalism. special thanks to Moustafa, Mohamed and Ashrakat from front desk. Rooms: The rooms are very spacious, though a bit dated. They come equipped with a kettle, a new TV, tea and Nescafé supplies, and the bathroom has all the basic amenities you'd expect from any hotel. There are also room towels, a safe, and cups/glasses in the bathroom. Housekeeping comes everyday for cleaning, and we have used their laundry service too 3 times, as they had discounted price (full bag around €9) during our stay. Note: The bathroom is also a bit old, but the design is quite modern. Dining: There are three restaurants: the main, large restaurant where all meals are served, plus two specialty restaurants (Italian and Asian). Each has its own set operating hours. There is also a 24‑hour bar near the reception, but please note that any orders placed after midnight are not complimentary and will be billed separately. Food quality: In my opinion, the food is excellent. It's varied, and every evening there is a different grilled item (fish, meat, etc.) prepared in a dedicated section of the restaurant. Swimming pools: There is a very large main pool, divided internally by depth so that guests of all ages can use it comfortably.
hotel is old and needs some renovations for the rooms and pools.
best place, friendly staff, good food, very convenient for families, special thanks to Mr Wael, mahmoud.cheif abdallah from pool bar, and every one in the staff of house keeping, pool guards, and all the crew.
Everything was great specially the staff were friendly specially Mr. Wael i wanna give him a huge shout out he was amazing and we're definitely coming back to see him again.
Nothing
Location is amazing. The beach I love it big time , could be one of the most transparent beaches I have ever visited. Staff is so friendly and helpful. However, Mr. Wael, head of staff is the one who made our trip unforgettable. He could make the impossible possible. He did everything possible to make our stay exceptional. I’m really speechless at his degree of hospitality and support. If I would come again in the future, I would make sure he is still around. Biggest Thank you to him. KUDOS!
NA. May be the Aqua Park could be bigger
Piaciuto molto il servizio anche la gente suona è molto collaborati sono state bravissime
Niente, tutto stato perfetto
Gala dinner was more than yummy with different amazing well cooked variety. The pool was good also with cold water 😅 and always clean. They took a very good care of the safety especially in the aqua games area with the kids. Many thanks to Mr. Abd El-Fattah for making our stay very comfortable, he was always available for any request, recommendation or any need. The stuff of the main restaurant was very helpful 👌, makes us feel royal. The animation team was good also, add a little fun 😁 to our stay.
The room needs a little bit more attention regarding its maintenance. One of the spot lights in front of the main mirror was not working. Both telephones in the room and the bathroom were not working however they came two times to fix them. The card door locks worked for one night only and we had to change it every night. The Italian restaurant was extremely bad: taste and variety of dishes. As well as the red wine, the taste was very poor.
I had a wonderful stay at this hotel. The rooms were clean, comfortable, and well maintained. The staff were very friendly, helpful, and always willing to assist. The location was great, and the overall atmosphere was relaxing. I really enjoyed my stay and would definitely recommend this hotel to anyone looking for a pleasant experience. I would be happy to stay here again in the future.
The staff was very friendly and helpful, there was a-lot of activities and the rooms were very clean
Nothing
The room were very spacious and clean. The resort had everything we needed and more, the staff were very friendly and accessible anytime.
I was very surprised by this hotel's high rating. The rooms are beautiful, modern, and definitely the best part of the stay. However, the rest of the hotel was disappointing. 🙁 The territory is large but poorly equipped, not enough sunbeds, most of which are old and worn out. The outdoor furniture near the lobby bar was also cracked and outdated. Animation team was not visible. The food was mostly cold and not tasty, food covers were broken and difficult to open. The desserts were good. The snack bar service ( Cheif) was extremely slow. The service at the aquapark bar was excellent. The reception staff were very polite and helpful, but that was not enough to improve the overall experience. In my opinion, this is the weakest Sunrise hotel I have stayed in.
Havalimanı yakınlığı, güler yüzlü hizmet
I like the service and friendly environment
I didn't like the food,four of us got Sick ,we get diarrhea vomiting ,fever.
A solid 4 star hotel, with lovely staff, great service and a fabulous sandy beach with a huge swimmable lagoon
Nothing
اقامة تفوق جميع توقعاتى مش عارفة اشكر مين والا مين فى البداية كل الشكر لفريق الريسبشن وبالاخص مستر وائل ومستر عبد الفتاح وميس اشرقت هما قمة الاخلاق والذوق والرقى فى التعامل اية الجمال دة والمعاملة العالية الواحد اتعامل كانة صاحب الفندق واللة مش.نزيل طاقم المطبخ باكمالة دينمو واللة بيشتغلو بحب وطاقة مبالغ فيها والشيف عبداللة ببعمل اسنكاس تحفة واخلاقة عالية بجد اما بقى جميع العاملين فى البار مستوى الرقى فى المعاملة اخلاقهم عالية جدا ناس فوق الوصف بجد بيشتغلو بالكهرباء مش بيفصلو بجد انتو ازى كدة وعمال الشط عندهم طولة بال ورح وطبعا الانميشن بجد اخر جمال كلهم بجد روعة اخص بالذكر موظفي بار البسين استاذ احمد واستاذ عماد وعامل الغرفة ضياء وجميع العاملين بالفندق ارفع لكم القبعة بجد ربنا يديكم الصحة علي تعبكم ومحبتكم شكرا
لاشي
The stuff specially Mr Yasser the director and Mr abd el fatah Shawky ,the tasty food ,the hyagien the clean swimming pool and amazing beach and bar man Ahmad all was amazing highly recommend
Improvement the taste of desert
Tutto perfetto
Plajı asla derinleşmiyor ve sahili kum, dolayısıyla çocuk için çok uygun. Animasyon aktiviteleri keyifliydi. Köfte çok lezzetliydi. Genel olarak yemek sorundu ama.
Yiyecek imkanları çok kısıtlı her saat yiyecek yok. Kutu bira her şey dahile dahil değil (aynı şirketin diğer otellerinde dahildi) yiyecek konusunda sıkıntı yaşadık ama şef ismail çözdü. Wael ahmed de çok ilgilendi. Fiyat performans denebilir ama alışkın olduğumuz sunrise kalitesi yok. Bir de restoranlar sadece gündüz açık ve beache yakın restoran yok. Pool bardaki hizmet çok sınırlı. Hem saat hem içerik olarak.
الموقع /جيد جداً فى شارع القرى النظافة/ على أعلى مستوى كعادة مجموعة صن رايز الإستطاف/خلية نحل ومتعاون جداً ومستوى ضيافة فوق الوصف البحر رملى والممشى تحفة الطعام/ ممتاز من حيث الجودة والنظافة شكر خاص جداً لمستر ياسر المدير العام على اهتمامه بكل تفصيلة متواجد دائماً فى المطعم فى الريسبشن فى البار شكراً لإخلاصه وتفانيه فى العمل وشكرا لمستر عبد الفتاح مدير الريسبشن الناس دى بجد مكسب لمجموعة صن رايز إهتمام غير عادى بأدق التفاصيل Site very good/ sanitation very good/ food very good/ staff very good/ sea sandy
لا شئ Nothing
Location Staff Food
Our stay at this hotel was absolutely perfect. The hospitality and reception were flawless, and the entire staff was incredibly friendly, helpful, and always smiling. I would like to give a special thanks to Mr. Yasser and Mr. Abdelfattah for the warm welcome and amazing hospitality . They were incredibly professional and handled everything smoothly and gracefully, making our stay truly comfortable and memorable."The rooms were spotless and clean . We thoroughly enjoyed the beautiful pool and the beach, and the food was excellent with great quality. We would love to visit this wonderful place again soon! Highly recommended. And the kids planet I discovered late but really our kids enjoyed it thanks for the animation team we really enjoyed all activities and parties day and night
Nothing everything was amazing
Almost of the staff are friendly
Pool should have heaters even during summer to keep it mid degree
Harika bir konaklama deneyimi yaşadık! Otel büyük resort otellerin kalabalığından uzak, butik sayılabilecek bir yapıya sahip olduğu için her şey çok rahattı. Şezlong bulma telaşı yaşamıyorsunuz, restoranlarda uzun yemek kuyruklarında beklemiyorsunuz. Bu da tatilin gerçekten dinlendirici geçmesini sağlıyor. Odamız son derece temizdi ve her gün özenle temizlendi. Tüm çalışanlar güler yüzlü, yardımsever ve misafir memnuniyetine gerçekten önem veriyor. Kendimizi her zaman çok iyi hissettik. Yemekler, tesis olanakları ve genel atmosfer beklentilerimizi fazlasıyla karşıladı. Huzurlu, kaliteli ve keyifli bir tatil geçirmek isteyen herkese gönül rahatlığıyla tavsiye ederim. Hurghada’ya tekrar gelirsek hiç düşünmeden aynı oteli tercih ederiz. Her şey için teşekkürler! Türklerin özellikle tercih etmesini tavsiye ederim. 3. kez hurgada ya gittik ve en iyi konakladığım yerdi. Hemen hemen her otelde wifi sorunu yaşadık ama burda iskelede bile wifi çekmesi oldukça iyiydi.
beklentimizi karşıladı.
Temiz
Sabah yumurta öğlen pizza sırası beklemek
Harika bir konaklama deneyimi yaşadık! Otel büyük resort otellerin kalabalığından uzak, butik sayılabilecek bir yapıya sahip olduğu için her şey çok rahattı. Şezlong bulma telaşı yaşamıyorsunuz, restoranlarda uzun yemek kuyruklarında beklemiyorsunuz. Bu da tatilin gerçekten dinlendirici geçmesini sağlıyor. Odamız son derece temizdi ve her gün özenle temizlendi. Tüm çalışanlar güler yüzlü, yardımsever ve misafir memnuniyetine gerçekten önem veriyor. Kendimizi her zaman çok iyi hissettik. Yemekler, tesis olanakları ve genel atmosfer beklentilerimizi fazlasıyla karşıladı. Huzurlu, kaliteli ve keyifli bir tatil geçirmek isteyen herkese gönül rahatlığıyla tavsiye ederim. Hurghada’ya tekrar gelirsek hiç düşünmeden aynı oteli tercih ederiz. Her şey için teşekkürler!
I had a wonderful stay at Sunrise Alma Bay. The beach is absolutely beautiful, with crystal-clear water and a relaxing atmosphere. The staff were incredibly friendly, professional, and always willing to help, making us feel welcome throughout our stay. The food was delicious with a good variety of options, and the overall quality exceeded my expectations. What impressed me the most was the excellent value for money. You truly get a high-quality holiday experience at a reasonable price. I highly recommend Sunrise Alma Bay to anyone looking for a relaxing vacation with great service, excellent food, and a stunning beach. I would definitely love to come back!
None
Everything. Thanks a lot to Mr Yasser Safwat (Hotel Manager), Mr Abdelfattah Shawky (Reception Manager), and the Chef. Nasser for everything (free upgrade, free stay, special meals and everything else) and many thanks to all the hotel staff.
Nothing.
كل الشكر للعاملين على سرعة التسكين والاهتمام بطلبها الخاص فى الغرف الحقيقة كل العاملين كفء ومتميزين واشكر استاذ ياسر صفوت على اهتمامة بالفندق للوصول الى اعلى مستوى وكمان الاستاذ عبد الفتاح مدير الرسيبشن اهتمامة برضا العملاء مميز جدا كانت اجازة جميلة وانشاء اللة تتكرر قريبا
لا شئ
Parfait nourriture ok, personnel très gentil mention spécial à Yasser qui a été au petit soin
الناس محترمه جدا والخدمه ممتازه احب اشكر استاذ عبد الفتاح مدير الاستقبال شخص محترم جدا وكان متعاون جدا انا برشح المكان للناس فعلا الي عايز تتبسط
الغرفه ونظافه المكان واحترام الناس
Nothing. Everything was excellent and exceeded our expectations.
Nothing. Everything was excellent and exceeded our expectations.
Denizi ve sahili güzeldi odalara çok yakındı. Odalar büyüktü. Çalışanlar çok iyi ve cana yakındı. Yemek çeşitliliği iyiydi aç kalmadık. Havuzu kullanmadık kişisel hijyen tercihimiz için. Ekstra ücretli olacak şekilde masaj ve diving satın aldık. Masaj konusunda cidden iyiydiler. Diving instructor da çok iyiydi.
Yemek alanı temiz değildi pek bazen garip bi koku oluyordu masalar çok yapış yapıştı. Odanın tuvaleti çok eskiydi bir iki sefer bozuldu. Tatilin 3-4 günü bağırsak enfeksiyonu geçirdim çok tatsız bir durumdu Çeşme suyunu ağzımıza sürmedik bile ama sebzeler neyle yıkanıyordu bilmiyoruz. Haziran ayında mısıra gidilmez
Location, staff and beach
الفندق رائع وشكرا خاص للاستاذ علد الفتاح لحسن الضيافه
Cozy hotel , all what you need you will find Good value for money Spacious rooms Very nice beach
Kiváló volt minden , családias nagyon
A comida é farta e sensacional. Funcionários prestativos e encantadores.
Nada
The staff is doing their best to make your stay relaxing and enjoyable. I would like thank Mr.Yasser safwat the hotel manager for his smile and welcoming. Thank you Abdelfattah and Ashrakat they did a great effort to make our stay enjoyable. Thank you for all of the staff
Some of the door looks not working . The AC need more attention
* Nice Beach resort suitable for families & couples. * Beach Front. * Open Buffet with a good Variety * Wide & Clean rooms. * Extremely Friendly Staff. *Night Intertainment (shows)
La qualité des installations, l’attention portée par le personnel.
المكان ممتاز جدا وطاقم الريسبشن قمة في الادب والأخلاق مستر عبدالفتاح انسان راقي ومحترم والشاطئ رملي ومناسب جدا للاطفال وحمامات السباحة جميلة جدا وطاقم الانيميشن جميل وممتع وطاقم اشراف الغرف محترم جدا تحديدا الاستاذ حربي وطاقم البار عبده وصلاح وعماد قمة في التعاون والذوق حابب اشكرهم جميعا واشكر مستر وائل اللي كان في استقبالنا وتعاونه .. رحلة كانت ممتعة بمساعدتهم ❤️
لا شئ
Le personnel était très sympathique toujours prêt à rendre service ( un grand merci particulier à Wael )
The staff were great! The manager Wael and all the waiters were really awesome!
- I reserved two Deluxe rooms sea view, When I arrived Mr. Wael told me that We have a free upgrade to 2 family suites which were great. - Seats on both Sea and Pool are always available all time. - Restaurant and food specially Breakfast were very good in all-inclusive stay. - Staff are very helpful everywhere. - Bars are awesome, they cover all places (Lobby, Pool, Aqua and beach). Our stay was Excellent.
My only point to improve is that all rooms and suites in upper floor don't have ELEVATOR which was frustrating specially for residents with kids stroller like me.
Warm Welcome: The hotel reception was incredibly professional and elegant. We were greeted with a refreshing welcome drink upon arrival. I truly appreciate the pre-arrival coordination that ensured our rooms were located on the ground floor and were close to each other. A big thank you to Mr. Abdel Fattah (Front Office Manager) and Mr. Mahmoud (Reception) for their excellent room arrangements. Dining Experience: The food and beverage offerings were excellent across all bars. The quality was consistent, especially at the Lobby Bar, which serves my favorite Turkish coffee. Special thanks to Mr. Islam (Restaurant Manager) and Mr. Haggagy (Italian Restaurant) for their warm welcome and for organizing a wonderful birthday celebration for us. Management & Service: I must commend Mr. Yasser, the General Manager, for his meticulous attention to every detail across the hotel, restaurants, and rooms. A special thank you to Mr. Wael at the reception for his dedicated care regarding every aspect of our stay. Housekeeping: Special thanks to Mr. Ziad and Mr. Hamed from the housekeeping team (1000s block) for their constant smiles and their genuine efforts to ensure our comfort throughout the stay.
There were no major issues at all. Any minor concerns, such as room air conditioning or key card issues, were addressed immediately and professionally by the reception team. The level of responsiveness and care was truly impressive.
The stuff response Specially Mr.Abdel Fattah he was super responsive
The food varieties and Quality
Personal sind freundlich. Essen sind sehr gut
Nicht
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
9/10Frequently praised as very clean — multiple reviews mention 'everything was very clean', tidy pools and hotel areas.
Service
9.5/10Outstanding service repeatedly noted; many guests thank staff by name (Wael, Haytham, Mohammed, Mustafa, Yasser) and describe the team as helpful, attentive and welcoming.
Location
9/10Location highly regarded — close to the beach with pleasant, cozy architecture and easy beach access.
Room Quality
8.4/10Rooms described as comfortable and sometimes upgraded for free; one report of AC failing twice but promptly serviced.
Amenities
8.3/10Beach and pools are praised as excellent and family-friendly; some negatives include cold pool water during initial days and limited daytime entertainment from the animation team.
Value for Money
8.7/10Generally seen as good value (free upgrades/meals reported), though one reviewer called it 'OK' for the price.
Food and Beverage
8.2/10Food is frequently praised for variety (breakfast, dinner, seafood/BBQ) but desserts/pastries received several criticisms and were described as not the best.
Overall Experience
9.3/10Very positive overall — many guests strongly recommend the hotel, cite memorable stays, family-friendly activities and excellent staff hospitality.