Atour Hotel North Bund Shanghai vs Similar Hotels

Nice room with a good shower and comfortable beds.

Rooms were spacious and comfortable for most guests, though some mentioned discrepancies with the size shown in photos.

Rooms described as very spacious with great views and large beds, but several mentions of dated furnishings, carpet wear and small maintenance needs in some rooms.

Rooms reported to be narrow with low beds and some issues with smells and views.

Good clean and well-maintained rooms as highlighted in the review.

Some reviews indicated the apartment was a bit dusty and not super clean, affecting the overall perception.

Rooms reported as quite clean daily with water refilled, though some reviews note outdated carpets and minor maintenance issues in parts of some rooms.

The room had issues with cleanliness, including a sock left by previous guests and a cigarette smell.

Conveniently located within 5 minutes of the metro, making it very accessible.

The location was described as convenient, close to public transport and shopping, appealing to guests.

Consistently praised: hotel is immediately above/next to metro lines (Line 4 and 14), excellent connectivity and close to amenities; many guests highlighted the superb river/high-rise views and walkable access.

Great location near the Bund and Nanjing Road, convenient access to various attractions.

Smooth check-in process with assistance provided, indicating excellent service.

Hosts were friendly, informative, and responsive to inquiries, providing great customer service.

Staff generally helpful and efficient (including generous room supplies and a birthday cake gesture), but some guests reported unfriendly/front-desk staff and impersonal check-in experiences.

Service was generally positive but with some delays at check-in.

Well-prepared breakfast with European dishes offered.

Nearby cafes and restaurants provided convenient dining options, but specific food service was not directly mentioned.

Breakfast repeatedly highlighted as generous, varied and well presented (wide selection from Chinese to Western). A few guests found some repetitions or blandness on longer stays.

Adequate breakfast options available, but some guests mentioned desiring more convenience.

Daily provision of water bottles and good room maintenance as mentioned.

Basic kitchen amenities were provided, though some guests desired additional items.

Gym considered varied and usable; convenient shops below hotel and an inexpensive airport shuttle available. However, multiple guests noted the pool was closed and laundry is paid, reducing amenity satisfaction.

Excellent amenities like USB ports for charging and good comfort in the room.

Good value considering the quality of services provided.

The overall experience left most guests satisfied, reflecting good value considering the location and service.

Generally seen as good value due to prime location, large rooms and plentiful breakfast; shuttle and nearby services add to perceived value despite some maintenance or amenity shortfalls.

Good value for the price, especially with location and amenities.