Urban Artisan Luxury Suites by Totalstay vs Similar Hotels

Overall comfort noted, but issues with furniture and cleanliness reduce the rating.

Inconsistent reviews; some found the rooms uncomfortable and small.

Mixed feedback: some comfortable stays reported, but issues include a faulty iron that tripped fuses (safety concern), dated TV setup, uncomfortable pillows and unpleasant window/room fittings.

Rooms were described as spacious and clean, but there were issues with noise and broken amenities.

Multiple reviews mentioned issues with cleanliness, including stained sheets and unsanitary conditions.

Several reviews mentioned dirty bathrooms and unclean rooms.

Multiple guests directly said the rooms were clean; minor negatives noted (worn-looking towels) so overall cleanliness is strong but not perfect.

Shower door was broken, windows dirty, and some guests noted that cleaning staff were disrespectful.

Mixed reviews; central location but concerns about safety and street beggars.

Multiple reviews praised the good location of the hotel.

Frequently noted as convenient — close to the metro, restaurants and shops across the street; location described as easy to find.

Many reviews highlighted the convenient and prime location of the hotel.

Generally positive comments about staff attentiveness, but some service issues mentioned.

Mixed reviews about staff friendliness and service, with some positive notes.

Repeated praise for staff: described as very good, extraordinarily kind, always smiling, cooperative and helpful (e.g., provided a free extra bed).

The staff were noted as friendly and helpful throughout various reviews.

Limited feedback, but most guests satisfied with breakfast options not taken.

No reviews specifically mention food and beverage; assumed standard.

Food reviews are mixed-to-negative: repeated complaints about limited breakfast options, poor execution (runny scrambled eggs, steamed sausages, watery chia pudding), lack of expected regional items (dates, Indian options), though some guests enjoyed aspects like fresh juice.

No specific mention of food quality, assumed standard for the hotel tier.

Adequate amenities mentioned; basic needs met but some maintenance issues present.

Reviews indicated inadequate amenities; missing kitchen and poor shower facilities.

Amenities are generally adequate, but significant drawback: pool was under construction/unavailable during at least one stay; breakfast offering inconsistent.

Guests noted some amenities like poor internet and missing cleaning supplies.

Perceived as good value for money, but some misinformation about the luxury level.

Some reviewers felt the stay was a decent value despite issues.

Several guests felt the stay was overpriced for what was received (paid full price despite unavailable pool and mediocre breakfast); some asked for better pricing.

Given the quality of service and location, it offers average value but with significant room for improvement.