Elite Central Hotel Hanoi

Todo normal

Nada en particular

Centre ville à côté du lac l animation le soir le personnel toujours a l écoute vous pouvez acheter une SIM faire du change réservé un taxi a l hôtel

There was not elevator

Grundsätzlich gute Ausstattung mit allem, was man braucht. Sehr nette Dame an der Rezeption, die sehr flexibel und behilflich bei aller Tourplanung war! Daumen hoch für Tracy!!! Zentrale Lage, gesamte Altstatt perfekt zu erreichen. Direkt an der Haupt-Party-Meile gelegen- gut für Partypeople.

Leider hat das Hotel zum Zeitpunkt unseres Aufenthalts ein Schimmelproblem. Je näher man dem Erdgeschoss kam, umso stärker roch es. Die Dusche war mit Holzpanelen ausgelegt unter den viele Haare lagen. Leider sind Holzpanelen auch nicht wirklich hygienisch und ständig nass. Im Zimmer auf dem Boden leider auch viele Fremdhaare. Vorhänge, Lampen z.T.verschimmelt. Abends Lärm von der Party-Straße, tagsüber Lärm von der Baustelle hinter dem Haus.

We went there, asked to see the rooms before we paid, and the first one was nice, but the second room was completely uninhabitable due to mould and damp, so we did not go and went to a different hotel, but staff was ok with it so not awful.

We went there, asked to see the rooms before we paid, and the first one was nice, but the second room was completely uninhabitable due to mould and damp, so we did not go and went to a different hotel, but staff was ok with it so not awful.

Emplacement génial Chambre au calme et bpersonnel adorable et très à l 'écoute

tout est ok

Creo que la relación precio calidad es buena, en pleno corazón del barrio antiguo, esta al lado de la fiesta pero por suerte no escuchamos la musica desde el cuarto. El personal muy atento y el desayuno a la carta.

Los cuartos no estaban muy limpios, y contaban con falta de ventilación, por mas que se podían abrir un poco las ventanas, el olor a humedad era constante. No lo recomiendo para personas alergicas, no cuenta con ascensor, y el desayuno no tiene mucha variedad y cuenta con horario muy limitado (7h30 hasta 9h30) pero esta bien, son bastante lentos en servirlo, por lo que si se tiene una excursion temprano, muy dificilmente te lo sirvan a tiempo. No obstante, el personal muy amable.

Emplacement.

Salle de bain pleine de moisissures, salle du petit déjeuner petite, pas d’ascenseur. Beaucoup trop cher pour la prestation fournie.

De centrale locatie middenin de oude stad.

1. De herrie van de nabijgelegen "pub street". 2. We hebben niet één keer het ontbijt op tijd gekregen, ondanks reservering op de avond ervoor. Dit is zeer hinderlijk als je op tijd weg moet.

Fairly nice hotel in a central area of old quarter ....with helpful english speaking staff.

a little noisy being so near to beer st & a little unclear on the maps app

Lage! Hilfsbereites Personal, das jedoch mit der Frühstücksvorbereitung etwas überfordert war.

Pas grand chose

La chambre au 5 ème étage très humide...

De locatie is echt super goed! In een zij straat van alle bars maaar toch erg rustig.

De kamer was echt vochtig en daardoor ook schimmel aanwezig op de muren.

la situation parfaite

le bruit des travaux en face de l'hotel

Great location in a small alley right in the Old Quarter

Nothing!

Sehr freundliches, hilfsbereites Personal. Zimmer ausreichend groß, Bad mit geräumiger Duschkabine. TV, Safe, Kühlschrank, Wasserkocher, Tee+Kaffee vorhanden. Frühstücksauswahl. Evtl. wichtig: enges Treppenhaus. Sehr zentral in einer Seitenstraße der Beerstreet. Dennoch absolut ruhig. Haben schon 3 weitere Nächte w/Rückflug gebucht.

Tracey is incredible, She gave me so many great food places to try and even helped me set up the location in WhatsApp. The amazing location right in the heart of everything and yet the outside sound non existent. I stayed over new year’s and outside was so loud but I couldn’t hear anything once the windows were closed.

Location was very close to Bar Street but so quiet at night (we were on 3rd floor). Good value basic property.

Ventilation could have been a bit better but fine if windows opened.

Die Dame am Empfang war sehr freundlich und die Lage sehr zentral, mehr positives kann man leider nicht sagen.

Die Zimmer waren sehr dreckig, es roch muffig/schimmelig, auch durch lüften war kaum Besserung möglich.

The location is good. I like the staff members and how comfortable the room was. Shout out to Ms. Tracey she helped me with everything I had. Taxi, tour guide and checking the room. I recommend this hotel for short stay solo and family travelers.

One of my pillow case was not changed when I arrived. It had a foul smell. But after that everything went well.

It was a horrible experience.

WORST EXPERIENCE - DRUNK RECEPTIONIST The receptionist was extremely drunk and asleep on the couch when I arrived, and he was unable to help. The hotel denied it through communication on Booking.com after two days, saying he was just tired (haha). There is no lift and no assistance available, since the receptionist was drunk. The next morning, I spoke to another receptionist who said she would contact the manager, but the manager never reached out to us. The room was dirty, especially the bathroom. Mold had been painted over. I paid for breakfast but did not eat after seeing the kitchen. I do not recommend this hotel!

Amazing position in old town

I really liked this small hotel, it’s in a great location and our room was very modern. Staff were so helpful, kind and carried our bags up the four flights of stairs to our room. Laundry service was also brilliant.

The only thing that wasn’t ideal was that our room was quite damp, our bathroom fan extractor didn’t work so we can assume this was the reason

Pulizia, silenzio seppur in centro pieno. Trecey e David dello staff gentilissimi e super disponibili ad aiutarci.

Nulla

Location was nice

The photos didn’t match the actual room. It was marketed as 4star but didn’t qualify as even a 3star. It was a private residence kind of hotel and rooms had broken tiles, patched paint and washrooms were not clean.

Todo bien, el personal muy amable y atento. Nos alojamos de imprevisto una noche y muy bien.

Todo bien.

Hervorragende Lage, mitten im Zentrum

Die Kissen waren sehr hart, ist aber üblich in Vietnam

Cerca de las calles con más tránsito en old quarter. Personal amable. Desayuno a la carta y estaba bueno.

Muy incómodo, sin ascensor,las escaleras son muy pequeñas y lo pasé mal para subir la maleta. Habitación y baño muy pequeños, las ventanas no hacen su función, ya que miden 20 centimetros. Mal olor al entrar, ya que hacen vida ahí.

Lage, Ausstattung, Personal

Extremer Baulärm durch Neubau ggü., 20 m Ramme bis 02:00 Uhr Nacht, an Schlaf kaum zu denken

Bed was comfortable. Breakfast was good. Central location. Staff very friendly.

Wifi was slow and spotty. The building is old. The room needs maintenance and updating. Air conditioner was loud, bathroom door did not close properly, towels were worn and old, wood blinds need replacing as they did not shut out the light.

We used Elite Hotel as a base, returning several times after 2-day trips. The staff is exceptional and makes us feel at home. The hotel is located right in the middle of the Old Quarter and close to very crowded, noisy streets, yet the rooms are quiet. It is an excellent value.

Some rooms are a bit in the smaller side, and there is no elevator. However, the staff is available to take the luggage up and down from the room. The place is starting to look a bit tired .

Очень дружелюбный персонал. Отзывчивый. Помогли, рассказали обо всех достопримечательностях.

Очень старые номера. Постельное белье полностью протертое, старое. Ужасно было на нем спать. Номер вонял влажностью. Полотенца были просто убитые. Очень-очень старый отель и номер.

Het bed, de douche, het ontbijt zijn top en vriendelijke medewerkers. Verder elke dag schoonmaak en nieuwe handdoeken. Verder vind ik het altijd fijn dat er thee en koffie faciliteiten zijn en ook nog tandenborstels, kam, douchekapje en shampoo en douchegel. Persoonlijk houd ik minder van bijv. in ons geval 4 hoog met een trappenhuis zonder nooduitgang. Echter er zijn keurig 2 zuurstofmaskers op de kamer en op elke verdieoingsvloer een brandblusser. Heel dichtbij de drukte van het centrum, toch hoor je in de nacht niets (zolang je raam dicht houdt). Prima airco en grote fan. Ik zou evt volgende keer terugkeren! Goede locatie, het meeste op loopafstand, heel veel lekkere streetfood;] Hanoi is geweldig!

Alleen dat de kamer hoger kan zijn zonder nooduitgang, maar wel hebben ze goede maatregelen getroffen.

Muy buena ubicacion y calidad-precio. El personal fue myy atento y correcto en todo momento.

.

Second time staying here. Great service and in an awesome location. Highly recommended.

Top Lage, freundliches Personal

Man hört bis spät in die Nacht laute Musik aus umliegenden Bars

Perfect location. Staff best in customer service.

Maybe just needs a little more lighting in the room. Subjective.

Tracey was excellent, booking through her this time on my way back from Ha Giang Loop. Fantastic and simple as always with her. David at reception was sensational again, very helpful and accommodating. Great staff here.

Bon emplacement. Les personnels sont sympas.

Pas d'ascenseur

Molto accoglienti e disponibili, centralissimo, buon rapporto qualità prezzo. Tracy è stata molto carina a darci tutte le informazioni per visitare la città per spostarci alla successiva tappa del nostro viaggio.

Staff are amazing and the location is fantastic. David and Tracey were awesome, very accommodating.

The stairs after a few beers, haha

The hotel is in a very central area (in one of the streets with lots of bars and restaurants), but from my room I could here no noise at all and I could sleep very well. For this reason, I decided to extend my stay of 1 night! The bed was comfortable and the bathroom very clean. I would definitely recommend it!

There is no elevator in the building

La ubicación es buena y el precio razonable.

Estábamos en un 5 piso sin ascensor y nuestra habitación tenía goteras y no estaba muy limpia (olía a humedad). Además, nos pasó un par de veces que llegábamos sobre las 14:00, hora de mucho calor para estar por la calle, y la habitación todavía no estaba hecha! En alguna ocasión, nos fuimos a tomar un cafe largo, para dejar que la hicieran... Pero otra vez no, y cuando les pedimos agua por la noche (2 mini botellitas que dejaban diariamente) nos las cobraron por 20.000 VDN. Además, nuestra habitación supuestamente incluía desayuno, pero no lo vimos ni un solo día! Y eso que bajábamos a las 7:30. Por último, y aunque puede ser relativamente razonable... Les comentamis que íbamos a alquilar una moto, y que si estaría segura aparcada en la calle por la noche. Nos recomendaron un parking cercano. Hasta aquí todo bien... Pero cuando llegamos esa noche, vimos que la moto de uno de ellos estaba dentro del hotel! Así que bueno... No era necesario pero podrían habernos hecho el favor.

room clean, staff (tracey) was very helpful

I like the location of the place, very central to the buzz. The staff were extremely friendly and accommodating. Lovely people to deal with.

I did not anticipate the rooms to be that small that my family couldnt move around because of the size and the baggage that we had. The hotel needs some maintenance

I can honestly say that there was nothing to like about this property except for being in close proximity to Beer Street.

Please do yourself a favour and avoid this hotel at all costs. When there are so many options in Hanoi, we very much regret choosing this horrible excuse for an establishment. Please consider below points (with photo evidence) before choosing to stay at Elite Central Hotel Hanoi; - Black mould on ceiling and in bathroom - Hairs on floor and in bathroom - Spider in room - Rusted ceiling light and rusted bathroom mirror - Dirty bed sheets - Worn towels (used towel also left in my room) - Worn carpet - Water-damaged ceiling - Bad smell in rooms and stairwell

Really lovely hotel run by very kind people. Location is great, close to everything you need down a side street too so still quiet enough for a good night sleep. 24/7 check in was great for us as we had a late check in after a bus. Room was very clean, had a big window letting in light which (is quite rare in Hanoi), comfy beds and good shower. Recommend if you are looking for somewhere to stay :)

Arrived at the hotel with a food poisining, staff was really kind and helpful with tips to reduce my suffering. Bed was comfy.

I like their staff. The one who bring our bags to the other hotel when our room is not available yet due to one of their guest's kid got sick. This boy is really accommodating he understand english. He may not speak normally but he's one of the best person i have spoken with in Hanoi.

Nothing really. This hotel is in the center of beer street! Night life of Hanoi

Helpful staff, nice place.Rooms perfect.

Room was comfortable, breakfast was good, staff were friendly and helpful. It is a small, budget hotel but right in the centre of Hanoi. just about all the attractions were within walking distance.

It was great

Michael is a huge asset to this well-located property in the old quarter. Nothing is too much trouble for him, and he appears to be on hand to problem solve 24/7.

Location is great in old town, good room, in the centre of everything

The location is great; very central, hardly any street noise. Staff are friendly and helpful.

Very little sound insulation within the building. Shower very old, needs repair work to be able to be cleaned better.

Staff did what they could and were pleasant enough.

The hotel is horribly dated, poorly maintained, and basically broken everywhere. Nobody cares about this place. It's not the fault of the hotel staff or regular cleaning. This is an ownership problem. Our room smelled of mold, and the bed was hard as a rock which made sleep very difficult. Bathroom door is made of glass with no real seal, so it's basically like having somebody on the toilet next to your bed. Wallpaper is broken and worn, walls and ceilings needed paint 10 years ago, TV is old and crappy, etc. We could not have our breakfast because we didn't sleep enough to wake up for it. So, cannot rate that, but we can guess it follows the same pattern. And it's not even particularly cheap. What a huge ripoff. Stay away.

Very high standard. Clean, comfortable, very helpful and friendly staff.

It was all great. Be aware there is no lift, but helpful staff insisted on carrying our luggage up.

Room was clean, location good

No lift, it was so hard to carry luggage through small stair. Water was leaking from the ac. They knew that the ac was not working and provide table fan. But they should repair the ac before receiving any booking.

Lovely hotel

Staff are very accommodating

Everything was fabulous! Clean, comfortable, nice staff, good wifi, good location, great bathroom, spacious room with heaps of storage. It was all good, I definitely recommend.

All good

Handy little stay. Not fantastic but ok Staff attentive and friendly

Stairs

Location and staff

Bed sheets, bed it self, no elevator

Very helpfull and nice staff. Great position. Great value. Attention to details.

Perfect location, in the centre of old quarters but not too noisy. Nice room and friendly staff.

Sometimes wifi doesn't work. No lift.

Super friendly and flexible staff. Can arrange any trip you want Nice room, clean and not too noisy for Hanoi Good breakfast Everything is close by

The hallway is very keen of hearing so you have to rely on other guests to be considerate. Was not a problem for us though.

Amazing hotel the staff are super friendly would 100% recommend!

Good location nice staff

No elevator but staff helps you

Location and staff

No elevator

Very friendly and helpful staff, Michael was very helpful to us organising our onward travel. Hotel was quiet at night despite its great location in the old quarter.

Location

Noisy staff and poorly maintained facilities

The location was excellent. Beds were very comfy and the staff very helpful.

We had a choice of rooms both with a great many stairs to climb. The lowest choice was 75 stairs up but we chose the better room with 85 stairs to it. It was good but not for the faint hearted

Location and staff

Mold and dirty room