JAGUAR HOUSE RESORT Muine

Do not book this place! DISGUSTING

Do not book this place! Absolutely disgusting, dirty, unprofessional. Pictures are nothing like the actual bungalows, we instantly asked for a refund, it was finally granted after we showed proof of cancellation on booking.com I'm shocked this place is charging the prices they do, Absolutely shocking!

Nous avons séjourné 4 nuits ici, nous avons adoré le concept des bungalows ! L’emplacement est top, proche de tout, merci !

Der garten

Nothing

Broken tiles round pool . Could not lock doors or windows broken hammocks very smelly of damp.

Leaving

Lights were broken they were broken tiles around the pool. There was holes in my doors. The doors wouldn’t lock the windows have not locks on. And it was very messy.

The bungalow was well enough but the bed was the most comfortable one that I had slept in in Vietnam!

The music at the bar Joe’s next door is very loud and hard to sleep through, and on the weekends you can expect it to play until about two. My bungalow was next to the road so maybe one farther back might not be bad

Betten und zZmmergröße waren in Ordnung.

Es ist sehr stark in die Jahre gekommen. Alles ist abgenutzt und nicht sauber. Das ist sehr schade, die Anlage ist eigentlich schön. Man hat das Gefühl, es wird nur Geld rausgezogen ohne etwas zu investieren. Die Dusche wurde nicht gereinigt und die Handtücher hatten Löcher.

Хорошая Отель ежедневно чистят ваш номер хоть и выбор небольшой можно попросить Убрать из каши фрукты мы даже джем просили и Ещё можно купить фрукт любой и попроси сделать из него сок.

Бассейная не всегда очень чистый на завтрак выбор еды: Омлет йогурт с фруктами овсяная каша яичница Панкейки с бананом. А из напитков: Кофе с молоком холодный ,апельсиновый сок ,сок Маракуйя и зелёный ,чёрный чай.

Vrij weinig, We hadden zeezicht geboekt, niet doen, je kijkt dan tegen een bord aan, en je moet uitkijken dat je niet naar beneden pleurt trap is los, toen zelf gevraagd voor tuinplek, niks voor teruggekregen terwijl goedkoper

Slechte locatie, niet zoals omschreven. Zwembad losse tegels, afval gelijk bij binnenkomst. Niet in verhouding met foto's. Ventilatoren vies, onderhoud in verhouding met andere locaties wat we bezochten ver onder de mate

Staff are so friendly, helpful and kind

Mosquito, cleaning and breakfast

My room was dirty on arrival, I asked for it to be rectified and went out. Still wasn’t done until the next afternoon! Room wasn’t cleaned during my stay. No water in the room to drink at all during my stay.

Très bien situé., le cadre très agréable et verdoyant.bon rapport qualité prix.

Petit déjeuner assez simple et Pas très varié.

How spacious the room was and that it was right by the pool

There wasn't anything I wasn't happy about

Sentiment étrange. L'hôtel semble un peu laissé à l'abandon. Service minimum. Un peu l'impression de déranger !!! Le petit déjeuné est "léger" et peu de choix contrairement à la carte.

Great pool, and the villas are cool 😎 Hon cooks a great omelet at breakfast 😋 😀

Die Anlage selbst wäre mit mehr Pflege wunderschön. Betten waren bequem. Personal ist freundlich. Pool war schön. Dürften nach dem auschecken noch Pool benutzen.

Die Unterkunft ist leider schon sehr in die Jahre gekommen. Wasserhahn lose, Wasser kalt. Und der Strand nicht nutzbar, außer man geht durch ein anderes Hotel wo es noch Sand gibt, was alles abgetragen.

Everything

Nothing

This hotel is very nice. They have good pricing for Phan Thiet. The staff are friendly and helpful. I had a request to change room and they kindly accepted free of charge. I would recommend it !

The first stay was great so we stayed for 2 more days here. The staff are very friendly, especially the manager Ha. Would come back here for my next stay !

The cleanliness can be improved in some aspect, but in general very good for a 3*

We book a bungalow for one night and met a nice host. It located in the crowded street of Mui Ne with many restaurants nearby (walking distance).

You need to cross the street and houses to walk towards the beachfront. And in the early morning, a lil bit noise of vehicles on the street.

Nope. I don't like anything about this place

The facilities are too old. The safety box doesn't work; they put two safety boxes and neither of them is normal. The water flow is very weak, making us spend a lot of time bathing and using it. Not a seaside resort, they should mention in detail that their place is not close to the beach, we have to cross the road & ask a restaurant to use the beach. Many mosquitoes (compared to other hotels I've stayed at after this hotel). They should do some gardening work to ensure everything is clean and tidy. Lastly, the price is too high compared with the same standard hotels.

Excellent facilities

Everything was excellent

Atmosphere and friendly helpful staff made it a great visit.

I had a brilliant stay which was due to excellent customer services and staff of Jaguar

Spacious room with a very comfortable bed. Great location. Good breakfast. People is very nice and caring.

It would be better if you could fix some minor details, like fix the towel rack in the bathroom.

The staff at the hotel was the highlight of my stay.

The location was quite far from town so be prepared to pay out travel expenses but remember your in Vietnam so it’s not that big of a deal

Location close to restaurants and mud spa; pool area was fun.

Photos look better than it really is; check in/out times are really tight.. 11:30 checkout beware. Had booked 5 rooms yet one had been missing sold ( hasn’t put correct price on the room, so we were allowed it and had to change to smaller room). We went at end of Tet so prices everywhere were higher. Breakfast you can’t have coffee and juice- was told the menu was out of date even though it says to pick one from each section. One bedroom was missing the bathroom door. If you stay here don’t expect to go to beach nearby- it’s more for kitesurfing in this specific area.

The staff, pool very quiet. Location, We loved the bungalow. Good value.

A choice of only 1 drink at breakfast!!

we enjoyed staying here a lot. the first thing that n my rank is the very friendly staff! secondly, we loved staying by the pool during the day and evenings. at the evening is even nicer with all the lights and comfort that is organized. third is breakfasts. we were offered five different options to choose with fresh juices or coffee.

Great location to travel around Mui Ne, flexible service and friendly staff are bonus points for JH team. If you prefer a reasonable price in short term trip, this will be a great place to enjoy.

Very pretty place! Looks so much better in real life than in the picture, I was very pleasently surprised when I got to the hotel :) good value for the money for sure!

the staff are incredibly welcoming, accommodating, and helpful. the beds are super comfy and the air conditioner works well. There is a great space to relax by the pool. Great value for money. super close to great food spots and the beach!

all it needs is a greater selection of coffees and we'd never leave!

Had a bungalow with patio. Comfortable bed, good sized room and bathroom , great air con and very clean. Property has an excellent swimming pool and the grounds are well maintained. Will definitely stay there again.

Nothing

Just the pool!

Room is too old and dirty! Cannot watch TV, It is too old! AC too loud and cannot control!

Everything, very convenient and staff are very helpful

Nothing

We had a nice stay here! The pool area was nice with plenty of beds and the room was ok for the price. Plenty of nice shops and restaurants nearby too. We loved the little kittens that lived there. Room was spacious with good AC.

The wifi didn’t work at all in our room and there was construction going on outside our window which was very noisy. I did report the wifi but I think there was a language barrier. The room could’ve been cleaner, the blinds were really dusty.

Lovely bungalow in beautiful grounds with a very nice pool.

Although there was very little staff at the resort, the staff I did meet were friendly. The receptionist lady was always helpful when I asked for things like fresh towels or toilet paper. Our room was comfortable and relatively clean. The resort is in a good location. close to some bars and restaurants

As I said, there seemed to be very little staff there because we had to wait a while at reception when we arrived. Overall the resort seemed a little run down as there was no restaurant (even though it states there is an Italian restaurant there). There is no bar even though they had a board with 'happy hour' written on it. Also, it looks like there could be a DJ on the property when looking at the pictures on booking.com but there wasn't anyone in sight. The pool was very clean but it was very hot - like stepping into a lukewarm bath. I think the pool should be covered or or shaded to prevent it from getting so hot. Our room was relatively comfortable but the aircon seemed quite old and didn't cool the room down. Also, the shower drain needs fixing.

Nice pool room comfortable and clean could do with a bit of refurbishment but overall an enjoyable stay staff all great especially the lovely lady who cleaned my room. Only one thing is you need transport grab taxis not to bad but grab bike few and far between.

A nice, well-kept and spacious place. Nice pool, kind and supportive staff

The room is not cleaned and tidied every day proactively, but you have to ask.

The service is very good, help me buy a ticket

No

The pool area was nice. Was across the street from Kite Surf club. The lady at the front desk was nice.

I did not like my stay here at all! For the price I paid, I was appalled. They sent a confirmation saying my room would be ready between 12-1pm and as I get there they said it would be 3pm. My room had: -no warm water! When finishing kite surf it would be nice to have at least some warm water. I even had a cold and washing my hair was terrible in the cold. I asked the staff and they said indeed that they didn’t have any but I could use a kettle! For 50€ per night accommodation in Vietnam this is unacceptable. -no windows -no fridge -no bedside table lamp, had to walk in the dark to turn off the light at night -wifi was not reachable in my room

Good value for money. Pool was great and staff were really friendly.

Everything

Nothing

Beautiful Resort in a central location in Mui Ne , the staff was so helpful and friendly making us feel at home . The pool is fabulous and the resort was very clean . Enjoyed our breakfast , banana pancakes , omelette , and baguettes with English tea .

All was very good .

The staff spoke very good English, nice breakfast, and the pool was amazing ! Excellent to sit back and relax, with sunbeds and night lights for a later swim. The rooms good sized with very comfortable beds, and decent sized bathroom. Will be staying here again.

Very friendly & helpful environment

The staff is really nice and absolutely caring. Also the owners are always around and help with anything.

Did not clean room or remove old towels. Some lights didn’t wiry and extraction fan in toilet didn’t work.

I dont really eat breakfast so not applicable

- the extremely friendly owners, young and full of courage, working hard for their hotel - the spacious rooms - really clean - well equipped (fridge, TV, Air Con, etc) - the nature in the hotel, tropical, green - location, in the middle of the action - the very pleasant swimming pool where you can lay and rest all day - the tasty breakfast with a delicious coffee

Really Nothing The hotel deserves a 9.0+ rating, give it to them !

The room was clean and nice, bigger than many others here in Vietnam. Great pool and good position. You can rent a motorbike from them to visit the area. The owners are very nice, they both speak good english. We had some problems with transportation and they helped us to fix it. Raccomended!

Very friendly atmosphere!

The property was a 2mjn walk from the beach. Great location as it had a lot of different types of restaurants and bars nearby. The staff were friendly and helpful. The room was clean and comfortable. I really enjoyed my stay.

The staff (a lady) is very nice- can converse very well in English. She and her team have assisted us with all our queries regarding travelling from HCM to Muine since the day we made reservation. There is a mini mart right opposite the resort so it’s quite convenient.

Facilities (gym equipment) are generally quite old- bidet is leaking- bed and pillows have yellow stain- cupboard is old. Just a small suggestion: price your mini bar in each room. We are unaware that we need to pay for the snacks on the mini bar since it is not informed to us upon checked in and there isn’t any price list in the room.

The staff were amazing and so helpful

Location and room was very good, and the staff were very nice! We especially enjoyed the pool area.

We were a little surprised that we could only pay with cash when we arrived, but the staff were very accommodating and let us pay the following day so we did not have to rush to find an ATM.

The owner/manager could not have been more helpful if she’d tried. She even organised our taxi to pick us up from Ho Chi Minh. Helped recommend and organise trips plus once they realised I was vegan they went out of their way to make me food without even being asked. Excellent customer service!

Good price for the quality and servic. Nice bungalow with alot of coconut trees and charming pool.Delicious Food . Very clean.the location is in the center of mũi né walking and Night market. Very enthusiasm staffs .Also helped US to organized car pĩck up from the airport and tours .Very helpful. We defently will come back and introduce to our friends.

Không có

The location and the swimming pool were good.

The breakfast was nothing more than 2 fried eggs and a coffee. Don't choose this hotel because the breakfast is included, you could find a better breafast in a Coffee Shop around for less than 2 $USD. The room was very minimalist, there was nothing to tidy my clothes in the room, not even a shelf. Same for the bathroom, the faucet was half broken.

Excellent time here. The staff was vey professional, friendly and helpful. We had a problem with our flights and the staff was able to contact the airlines and resolve the issue. The resort is clean and very comfortable. The location is awesome and the we love the choices of either authentic local food or fine Italian cuisine. We booked another trip here for next month. You should book this place n0w before it gets too popular.