Hampton By Hilton Sandton Grayston vs Similar Hotels

Rooms were lovely and spacious, matching the expectations set by advertisements.

Some rooms were noted as small and dated.

Mixed sentiments with some rooms being described as lovely, while others had complaints regarding the bathrooms.

Rooms described as clean and comfortable, although some noted maintenance issues.

The cleaning service was slow and inconsistent, with reviews mentioning cleanliness issues.

Rooms were clean, but some complaints about dated carpets.

There were multiple mentions of cleanliness issues, such as stains on carpets and concerns about hygiene.

Some reviews noted issues with cleanliness, particularly regarding the bathrooms needing upgrades and shower leaks.

The hotel is well-located with positive sentiments about accessibility.

Great location with easy access to local attractions.

The location was frequently highlighted as a major positive, with easy access to shopping and dining.

Location praised for being safe, central, and quiet with easy access to the mall.

Friendly staff and positive mentions of assistance, balanced against some service issues.

Mixed sentiments with comments on unhelpful reception staff at times.

Most reviews praised the service, particularly from hosts, indicating a strong positive sentiment.

Reviews highlight friendly and professional staff, with specific praise for the concierge team.

Food quality received mixed feedback with specific mentions of a good breakfast but limited dinner options.

Food quality has dropped with some disappointing experiences reported.

The breakfast experience received mixed reviews, affecting the overall score.

Breakfast received favorable reviews, although there were minor complaints about specific food items.

Room amenities were noted as good, although some essential services were missing.

Good amenities including a nice swimming pool and spa.

Amenities like the gym and Wi-Fi were mentioned positively, though there were concerns about cleanliness.

Garden and shuttle service are praised, but some amenities need improvement.

Guests felt the price was high compared to the services provided, leading to value concerns.

Generally good value with many positive aspects highlighted.

The value seemed to align with the overall experience but was affected by some aspects of the room quality.

Some reviews indicated that while the hotel has great features, there were concerns about it being overpriced.