Ramada Encore by Wyndham Queretaro vs Similar Hotels

Rooms are comfortable; however, some issues with noise from adjacent rooms.

Some reviews indicate issues with room maintenance and furniture quality.

Some rooms are described as outdated, with old carpets.

Mixed to negative: comfortable beds and good facilities reported by some, but frequent issues with noise/poor soundproofing, leaking bathroom, no bathroom curtain or WC lid, and occasional cold water.

Concerns about gym cleanliness and maintenance; some issues with room service.

Several reviews mention cleanliness positively, but issues with low-quality bathroom supplies indicate room for improvement.

Several guests mentioned issues with room cleanliness.

Generally reported as clean in several reviews ("Very clean", "La limpieza"); isolated issues noted (hair/dirt in shower, occasional poor shower cleaning).

Positive feedback on location and proximity to attractions.

Many guests appreciate the location for its safety and convenience.

Convenient location for business trips, although not centrally located.

Consistently praised ("Ubicación", "cerca del área industrial", "bien ubicado", "easy access"); strong positive sentiment about convenience and proximity to points of interest.

Mixed sentiments; some reports of staff being slow and lacking in attitude.

Staff are described as extremely friendly and helpful, which contributes positively to the overall experience.

Most reviews praised the staff as friendly and helpful.

Multiple negative reports about staff rudeness, poor reception behavior, room-entry without knocking and inconsistent treatment/pricing; a few mentions of friendly afternoon reception but overall service is a weakness.

Breakfast quality and variety received negative remarks; improvements needed.

The breakfast is noted as rich and varied, enhancing the guest experience.

Food was described as good, contributing positively to the stay.

Breakfast described as pleasant by some but limited in variety and sometimes not included depending on booking channel; generally acceptable but could improve variety.

Facilities mentioned positively, but some feedback regarding the pool temperature.

Guests appreciate the available amenities and the heated pool, though some improvements are suggested.

Standard amenities noted, meet expectation.

Facilities generally liked (nice installations, TV, dog-friendly room placement) but important amenity problems cited: poor WiFi, TV/app channel issues, extra pet charges not disclosed, and lack of included breakfast for some bookings.

General agreement that the hotel offers good value given its pricing.

Most guests feel the hotel offers good value, though one review mentions pricing disparity.

Slight misalignment in perceived value compared to price.

Many reviewers note good price and perceived value ("buen precio", "contó con lo esperado"); some complaints about being charged more than online rate or unexpected fees reduce this slightly.