Heavens Gate Ella

מיקום יחסית בסדר במרחק הליכה קצר מהמרכז, יש מים חמים, ארוחת בוקר מוגשת בצורה טובה

לא הייתה קליטה טובה בחדר, אין כילה אז היו יתושים שעקצו, מאוורר חזק ומספיק לאלה ככה שאין צורך במזגן (בתור אחת שזקוקה למזגן 24/7), ממליצה לא לשים נעליים מחוץ לדלת כי יש כלבים שפורקים אנרגיה על הנעליים שלכם😅, הקן ציפורים שהיה במעבר לחדר שלי די הפריע עם הציוצים והיה לכלוך של צואה בעקבות זה. בסוף המקום היה די בסדר יחד עם החסרונות, בעיקר נוח פשוט לשים את הראש

Prima hotel, zelfde prijzen bijna als een hostel en je krijgt veel meer. ontbijt was heerlijk en personeel was super vriendelijk

Beetje rustig, wat ik niet echt snap.

Merkeze yürüme mesafesinde olması dışında bir özelliği yok malesef.elemanlar güler yüzlü ve ilgili.

Yatak çarşafları ve nevresimler temiz değildi,kapıların kilitleri çok eski ve zor çalışıyor...otele geç giriş yapmamıza rağmen ,ne sabun ne şampuan ne tuvalet kağıdı konulmuş.istedik geldi.ayrıca bu 3lü priz sıkıntısı her otelde olduğu gibi buradada var. İsteyin getiriyorlar.

Great staff clean room so much comfortable highly recommend

It was a Pleasant stay . I went suddenly from Kandy for a holiday without even booking within 10-15min they arranged everything.Staff is very friendly. Try to get a room from 1st floor I think they are better than ground floor.great place located in the heart of the city easy access to most hikes you can just walk.

Little bit noicy.

Location- We arrived and saw that the hotel is close to the center street, 2 minuts walk to the main street and without the noise. The staff was welcoming, helped us with early check in! Shashi and the rest of the staff were super nice and helpful- provided us with travel info and guides, and other help with whatever we asked! The rooms were super clean, hot shower, space, and fan. Loved our stay there! No stairs and no hill!!!

There is music (nice pop) until 23 because of the restaurant upstairs (: for us it didnt bother.

This was my home for 5 nights. I was sorry to leave my Ella family. I had a wonderful stay here with great sleeps and a hot shower. The staff are superb and very friendly. Great food at their restaurants too and a good breakfast. I hope to visit again. A good place a few minutes easy walk away from the main hustle and bustle, so you can enjoy peace too.

Locatie buna , departe de zgomotul din centru

swietna lokalizacja, miły personel, obfite śniadanie, pokój czysty.

można odmalować ściany.

La ubicación está muy bien y el personal muy majo

Nada,todo bien

Le petit déjeuner était très bien, la vue est sympa sur la terrasse

Pas du tout insonorisé, nous avions l'impression de dormir dans la rue tellement tous les bruits était perceptibles. Pas de chance il y avait également des travaux juste à côté de notre chambre, donc davantage de bruits dès 8h du matin. La propreté de la salle de bain laisse à désirer

Heavens gate meet all my expectations as a female traveling solo the rooms was clean and they where always available to clean whenever I request and as well as hot shower and best location closer to most tourists view and the team are always ready to help and assist... One of the guys Shash was amazing he made me feel safe and always asking if there is anything he could do to make my stay easier by helping with transport and as well as going to an extend on tell me anytime I get lost I can always call him that was more than an accommodation it felt like home..... Thank Shash.

Mosquito 🥴

The location was good, staff friendly, good breakfast. No hot water for shower but was rectified promptly

Above the room door there is only a mosquito net so every bit of noise or light can be heard or seen finding it difficult to sleep. Lots of ants in the room, this maybe cant be helped with the climate. Outside the room building work is taking place with drilling going on from around 8 in the morning until nearly 9pm.

great location, nice bathroom, comfy bed, clean

loud due to construction

Big rooms, very clean, friendly staff, nice breakfast and central location

Bon emplacement, personnel sympa et offrant des conseils. Petit bar et belle terrasse. Petit déjeuner avec des fruits ce qui fait du bien au réveil.

Mauvaise insonorisation, on entend les bruits des travaux, de la route, mais rien d'anormal au sri lanka

Everything was great- loved the stay- location, clean, and helpful staff!

Nothing!

The owner of the property was extremely helpful and kind. There was a small mix up with our booking but he made sure everything was ok and looked after us really well. He could not do enough to help out, he was very kind.

Nothing

Freundliches Personal, großes Zimmer

1. Das Hotel ist mitten im Zentrum. Deswegen ist es auch dementsprechend sehr laut. Die Zimmer sind gar nicht schalldicht, da manche Flächen statt mit Fenstern mit Gitternetz versehen waren - z.B. über den Türen. Ohne Übertreibung, man konnte ab 05:30 nicht mehr schlafen, weil es so laut war. Und vor 02:00 Uhr war schlafen auch kaum möglich - auch wegen der Lautstärke. 2. Kein Zimmerservice, nur ein Badetuch in die Hand bekommen und das war es auch schon. 3. Auch wenn abgegeben - kein Safe im Zimmer, keine Klimaanlage

Food and hospitality

Nothing

If you're looking for a place in Sri Lanka with unparalleled views and exceptional service, Heaven's Gate Ella is the ultimate choice. Nestled in the heart of nature, the hotel offers some of the best views in the Ella region, especially of the stunning views of the Ella city, which can be admired from many parts of the property. I stayed in the Deluxe room, which was nothing short of stunning. The room was spacious, beautifully decorated, and thoughtfully designed. The highlight, without a doubt, was the hammock - the perfect spot to relax and take in the breathtaking scenery. Whether it was morning or evening, the panoramic view of the ella city added a special touch to stay. The staff here are incredibly friendly and supportive, going out of their way to ensure that every need is met. The service exceeded my expectations, and their warm hospitality made the experience even more memorable. The breakfast was delicious and fantastic and the chingu restaurant offers different food varieties, seafood dishes and mouthwatering desserts. Lastly, Heaven’s gate offers great value for money. With such an incredible setting, spacious rooms, and top-notch service, I felt like I got more than what I paid for. In conclusion, Heaven’s Gate Ella provides a perfect balance of relaxation, and ella city beauty. Whether you're here to unwind or explore, this place truly delivers. 🙏 🙏 🙏

Perfectly settled on Passara Road in Ella centre, this place is safe and offers good value for its facilities. A bar at the entrance is a space where one can easily meet other fellow travellers, while the spacious rooms at the back suit anyone looking for a central and clean place to sleep.

Could be aesthetically more charming

Staff were really nice and helpful. Good location close to town.

Great location and friendly staffs.

Spacious and clean room. Shower had hot water. Staff were amazing. Location was excellent. Breakfast was outstanding.

Nothing.

Spacious room, simple but totally satisfying. Quiet place but yet very close to the center of Ella. Also close to little Adam's Peak trek. Breakfast was really rich and tasty. My whole family totally enjoyed the stay. The manager and staff was extremely helpful, far beyond normal. I can clearly recommend this accommodation.

All was OK.

The breakfast was extraordinary. There was a nicely arranged buffet with a great variety of delicious food. The location of the accomodation is perfect. Slightly away from the center, so that it is more calm than right in the center, but only a few footsteps away, so that you can easily walk to the restaurants and bars.

The rooms are narrow and uncomfortable. The bathroom was full of mold. The rooms are not well isolated against sound. We could hear the neighbours like they were in our room. This would not be a big problem if the price was much lower. For the price that we paid it was simply unacceptable.

Dileshika and the team was brilliant, she answered every question and helped with every situation. The rooms were large, clean and close by to everything.

Could have been a little quieter but overall that didn't matter.

Drinking water provided in room. Fairly close to railway station.

No Wi-Fi reception in room. Shower took ages to warm up. No hot water in sink. Noisy.

Location is great in the city centre of Ella. Comfortable bed

TV is there but it is not working, which is very frustrating to see because we are travelling with kids. They need some relaxing time watching tv. Very slow wifi. No hair dryer. Tea bags there but no kettle. Tiny little parking space.

Very friendly and helpful staff

Amazing location. You can walk from the train station in about 5 minutes. Staff were super friendly and could not do enough for you! Mr Raja thank you for making me feel so welcome. Their restaurant next door does a lovely paneer curry. Breakfast in the morning was beautiful fruits, fresh juice, omelette , bacon, sausage and loads of toast! If you are a vegetarian like myself it’s no problem! Honestly you will not leave this breakfast hungry. This hotel is behind the bar but music finishes about 10pm so not too late. Had two good nights sleep. Overall would recommend and would stay again. Thanks!

I cant fault this property.

Breakfast was very delicious, local food varieties.

The location was central and convenient. The staff were super friendly and breakfast was yummy

A bit noisy in the evenings - music from the bar

we were enveloped in a warm, welcoming. The rooms are spacious & clean. The beds are incredibly comfortable, ensuring a restful night's sleep after a day of exploring. The staff at Heavens Gate are the epitome of hospitality. They went above and beyond to make our stay memorable, providing personalized recommendations for local attractions and ensuring we had everything we needed. Their genuine warmth and friendliness made us feel right at home. We can't wait to return and experience this heavenly retreat once again. Highly recommended!

Near to Ella town & railway station

It was very clean and friendly staff Great service

Very friendly and helpful manager , very close to the city and restaurants , close to some sightseeing areas, the room was clean and had good facilities. First night the room next to us was very noisy But the manager was nice enough to change our room with a bigger and nicer room .

The top area of windows were covered with mosquito nets instead of glasses so you could heard outside noise easily and the first floor is next to the parking lot and its a little annoying.

Lovely staff and the breakfast was good! The rooms were pretty good! No air conditioning just a fan, so pretty hot at night.

Ok

Location

Great location in the middle of the town. Can go to the attractions and eateries easily. Rooms are clean and comfortable. Hot water and fans available. They give water bottles and coffee/ tea making stuff in the room.

Parking is restricted

location , staff service , break sevice, were very nice and reasonable price . this is near downtown in ella. and we can reach by walking to nine arce bridge,, and litte admas peak. hotel owner can speak korean as well. especially staff were very good . i was very happy with them.

we stay there 2 days. first day other tourlist group made big noise over night. I think this if out of hotel staff control . they didn't follow even though staff request them to be silent many times

Was clean but nothing special:)...location was very good

Location was good, rooms were big , bathrooms were good size, AC worked well. Breakfast was ok, coffee was terrible but tea was fine.

No hot water really, no fridge in the room, people talking loudly every night outside the room, and in the morning at 5am. the top of the windows were open so no noise reduction at all you could hear every word for people upstairs on balconies. The rooftop was under construction so we had to eat breakfast at their cafe on the road, which was ok but didn't open until 8.30 which is late if you want to hike earlier in the morning. They did offer to open earlier but they opened but didn't serve the breakfast until 8,.30 still. The fan in one of the rooms looked like it was going to fall off when it was turned on so not great. There wasn't staff around at most points of the day and there was a lot of things lying around, disappointing. We booked based on having breakfast on a rooftop with a view, and thought it would be quiet, but it was the opposite.

Great location and staff were so lovely and incredibly helpful. The room, while not outstanding, was clean and I was happy staying there

The photos slightly misrepresented the property

The host was very helpful and understanding of things and I am very grateful for his help. The room was comfortable enough especially if you're on a budget.

Unfortunately, I was there when they were doing construction and hammering often, so it wasn't quiet. They kept turning the water off. I had to ask for a towel and there was no toilet paper. So, it wasn't a great experience all round. Also, they have mesh above the windows and doors, so you can't close the door to what's going on outside. So, there were dogs barking, kids screaming, people talking. It was rough. I think they should change the name to Heavens Back Door Ella to be honest. But the staff tried their best. I also happened to get sick while I was there, so I had to leave in order to rest properly. WiFi didn't work for me.

Nothing

DO NOT STAY HERE! We suspect it may have changed owners recently as the place we found was NOT what was described or shown on the listing. Until after 12am there were people literally stood outside our (very thin) door shouting at one another. There was blaring music (from an adjacent gym) and building work from before 7am. We moved after the first night, I did not feel safe and couldn't have stayed there for the 6nts we had booked. We were not the only guests to be shocked at the state of the place and want to leave. It was a nightmare, Ella was essentially fully booked for December and we had a very stressful time trying to find alternative accommodation. We have made booking.com aware of the issue and assume that the listing will be removed before anyone else books it. The issued we had included - No breakfast! No english speaking staff or 24hr front desk - no one to help us with all the problems we had No terrace - Terrace is a building site - see photo No garden No lounge or Reception area - they are a dumping ground - see photo No mosquito nets

The location of the accommodation is perfekt. It is close to everything. The staff was very nice and the breakfast was great!

The rooms where not as nice as the pictures and the water flow was very limited. The water stopt running during the shower. During the night it was hard to sleep because of the loud noice outside close to all night.

About 5/6 min walk from the Main Street, toiletries given which was a big help, tea, bottled water and coffee etc on arrival which we were’t expecting! I thought it was really good value and we booked an extra night. Shower was nice and hot

Only comments to improve would be a deeper clean of bathroom

Great hospitality has given by staff and host

Seem to everting is fine

- great location to the Main Street and attractions - service was awesome - helped us get our clothes washed, exchange money to make it smaller, have us water - breakfast is great! Would recommend and would stay again for sure

I had an absolutely wonderful stay at this hotel! The location is superb, situated in the heart of the city, making it incredibly convenient for exploring. The hotel itself is beautifully designed and offers all the amenities one could ask for. From the cozy rooms to the outstanding breakfast, I felt truly pampered. However, what truly sets this place apart is the exceptional staff. They were not only attentive but also went above and beyond to ensure my stay was perfect. Their warm hospitality made me feel right at home. I can't recommend this hotel enough and look forward to returning soon!

Clean and nice place. Breakfast was good. Also we had lunch and it was also good. They have friendly and flexible staff. They did their best to arrange our trip. ❤️

Nothing

Good value for the money.

It was very noisy. Partly due to construction work. But also a tv on the verandah, outside the rooms, was turned on quite early in the morning, making going back to sleep impossible.

Breakfast was ordinary.location was superb.

Breakfast.

Great place and caring hosts. Clean, HOT water all day, big breakfast. The value. For money is very good

Alan the host was absolutely wonderful. Good advice, helpful booking and arranging things. Good location with easy access to downtown by foot. Good wifi and big verandahs with lovely cool breeze. Breakfast was awesome on the top deck.

The accommodation was very clean,Breakfast was amazing every morning,great location ,staff were very nice and helpful & WiFi was decent. The manager Alan helped us with all of our itinerary for Ella while we were staying there. A very nice man. Would definitely recommend.

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The Manager and the staff we're very polite and helped us with every little Problem we got. If i ever come again Back to Ella i would definitly come Back to Heavens Gate for Sure

The only Thing that sucks is the nearby Tempel because 2-3 Times a day there is a 2 Hour praying Session which can be very loud If you wanna relax. But thats the only negativ Thing.

Everything was excellent. We had a wonderful time in Heavens Gate Ella.staff was very friendly, food is very tasty,rooms are amazing and clean.wonderful place in Ella.

Spectacular hotel in every possible way. The views are stunning and the hotel is very well maintained. Room is extremely clean and well stocked with all amenities. Staff are very friendly and always positive. The property is well maintained and extremely clean. The food was just stunning, a good spread of items all of which were tasty. If you are considering booking this hotel you 100% should, it will not disappoint.

My stay was amazing! Really lovely staff, excellent breakfast with tasty food, room was comfortable and cozy, I had a great time. Definitely worth a visit, highly recommend.