EHDEN Vacation Suites Puerto Cancún

Everything

Es amplio y tiene buena vista!

Está muy justo de artículos, a mi gusto tendría que sumar copas, mantel y algún paño para secar en la cocina. Apenas había 2 servilletas.

Safe area, friendly staff, dedicated parking slot, spacious and very clean room, comfortable bed, nice view from the balcony.

They should equip the apartment with more hangers for towels and swimming suits to dry. We did not find anything disturbing, we would choose the same at our next visit.

Camera spaziosa

Servizio cambio asciugamani assente, reception aperta solo in determinati orari, lontano dal centro e da tutti i servizi

Solo gli spazi grandi.

La parte della piscina non è come da foto, è molto lontano dal centro città e da tutti i servizi. Solo con la macchina ci si può spostare. Non c’era il servizio biancheria

Security

Affordability

Very big, a lot of space and big windows. Amazing full view. Great location and very quiet.

The property is quite new and modern, very quiet and clean, and has good Internet, hot water, and air-conditioning. My room had a full kitchen and a beautiful view overlooking the golf course. The kitchen is well equipped, including with a Keurig coffee maker. There is a washer and dryer available for use in the downstairs parking garage.

The air-conditioning in the fitness center wasn't working during my stay, which was a shame, as I chose the facility largely due to a gym being listed as an amenity. There was not much bottled water available for guest use. Having a few bottles in the room would have been helpful. And the location, while quiet and peaceful, is not really walkable to shops and restaurants. Lastly, the air conditioning in the room was quite cold and difficult to adjust. An additional blanket would have been nice.

Posizione ottima vicino alla Marina, sicurezza sempre presente, parcheggio coperto e scoperto. Piscina bella anche se con poca ombra. Appartamento ottimo con cucina dotata di ogni utensile/elettrodomestico. C’è anche una piccola lavanderia. Rapporto qualità/prezzo buono Consigliatissimo

- Lovely Staff - facilities (good big aircon in every room, big size fridge, coffee machine, pots and plates for cooking, even mixer for smoothie, excellent shower, outdoor pool, literally we could've lived there for a long time) - Laundry facilities in the basement - Location was also great, walking distance to the shops - nice view over the golf course 👌

-The reception area definitely needs an aircon, even though we didn't have to wait more than half an hour, but it was really really HOT and Humid 🥵 - It also would have been great if there was a restaurant in the building or close by, with food options other than the only seafood But everything else was great 👌👌👌

Location was exceptional! The personal is very friendly and help us out through the check-in process

The pool was dirty, not only insects, but the water wasn’t in the best condition. Also the pool and the deck need an urgent repair. We showered twice and never had hot water 🤷🏻‍♂️ in the bathroom.

Buen tamaño y vista maravillosa

La Alberca y el Gym

Excelente ubicación hermosa vista

En realidad no hubo algo que no me gustara

la ubicación excelente y la vista al campo de golf

la base de la cama estaba muy maltratada

Todo ubicación, vista limpieza etc

Las cortinas están puesta a 20 cm de las ventanas y no sirven para nada es lo unico mejorado

Condominio exclusivo, seguro y muy bonito. La vista da al campo del golf y hay cerca una plaza comercial donde hay restaurantes, también cerca hay tiendas de conveniencia Oxxo para compras. El apto en buenas condiciones.

Algo que mejoraría es colocar lavadora al menos, puede servir aunque sería un plus, la realidad que el apto tiene todo lo necesario.

Mostly everything, lowkey good location but away from party love (nice for us) can commute easily. Staff were so helpful, clean and spacious honestly a hidden gem. Would definitely go back, very accommodating, can even wash clothes they give u a tour when you check In. Loved it

Honestly nothing, could do with a breakfast station or anything

L'emplacement était top ,près du golf, une vue imprenable de la chambre Logement très grand , spacieux, avec tout les équipements nécessaires.

Espace piscine un petit peu décevant

Location

Small apartment sofa bed very uncomfortable

El lugar estaba limpio y la vista fue lo mejor

Nous avons beaucoup aimé cet endroit. La literie était très confortable, l’appartement est joli et très spacieux, la piscine parfaite pour les enfants en bas âge et assez grande pour faire des longueurs. Le personnel était très réactif et sympathique. Juste à côté, nous avons trouvé un restaurant superbe où nous avons mangé le meilleur ceviche depuis longtemps! Également le centre commercial est à 10 minutes à pied ce qui est appréciable. Nous recommandons totalement.

Pas grand-chose. Il serait utile de laisser des torchons à disposition pour la vaisselle et une vraie bayette pour nettoyer les surfaces. Quelques appareils étaient également poussiéreuses ce qui ne motivent pas à les utiliser.

Propre et la piscine est très bien, il y a un parking c’est très pratique

Pas pratique pour trouver l’entrée de l’hôtel quand on est en voiture la première fois

Chambre propre

Salle de sport en très mauvais état d’entretien… la moitié du matériel est cassé, pas de clim dans la salle alors qu’elle est exposé plein soleil, il est donc très difficile de s’entraîner. 3 vélos mis à disposition, ils sont pas du tout entretenus, pas de freins, pédale cassée, bref ils sont inutilisables… embêtant vu la localisation de l’hôtel si vous n’êtes pas véhiculé il sera impossible de vous déplacer. Assez déçue dans l’ensemble de cet hôtel car le prix est ne reflète pas la qualité des services proposés.

Voor ons een heerlijke locatie om te acclimatiseren na een lange vlucht

I liked my quiet, clean room with a very comfortable bed and a tranquil golf course view. The hotel is close to the Puerto Cancun Marina, and if you are a runner, there is also a space for that around. I actually like the fact, that the hotel was a bit away from the crazy 'Zona Hotelera' in Cancun, but if you up for the constant hustle and bustle of touristic destinations, this is probably not a place for you.

I would probably improve a bit the swimming pool area - it felt a bit uninviting.

We stayed only one night, but it was really nice! The pool was clean, but there weren’t many sunbeds. However, we stayed there for a few hours and no one else was there. Also there was big kitchen.

Unfortunately, there is no bar or snacks available. The nearest convenience store is about a 10–15 minute walk away.

The staff and manager is not correct

Nice place - great staff

Bien ubicado, limpio y muy bonito

Nada

There are NO keys... it is a code

They did not make the room during my stay

Very nice place, great staff, and great view onto the golf course

Far away from beach access

La ubicacion

El apartamento que reservamos tenía varios problemas, estaban haciendo arreglos en el techo toda la semana y el polvo de cemento y el ruido hacían imposible quedarse allí. Nos tocó insistir mucho en el cambio de habitación y al final lo logramos, pero insistían en qué estaba todo ocupado y el personal no fue de mucha ayuda

Die Wohnung war sehr schön und das Personal sehr hilfsbereit.

Man hätte das Gym klimatisieren können. Es war sehr heiß

Se ve que está recién renovado. Super limpio! Personal muy amable. Instalaciones espaciosas y completas. Habitaciones amplias y estacionamiento super seguro.

Me hubiese gustado una sala de exterior en la terraza para disfrutar las mañanas. Tele en la habitación.

Close to the Mall where all the restaurants are. Great view over the golf course and a bonus it has a pool. Staff were great and very helpful. Spacious apartment.

Both the gym and bikes are to be avoided. The gym equipment was old and worn, the weights were odd. The bicycles were frankly dangerous. One had no brakes and the other had very dodgy steering. The pile driving on the adjoining property was very intrusive too. We were really looking forward to this downtime after a busy trip to Costa Rica - somewhat spoilt!

I like the location and view they had of the golf course from the balcony rooms

What I didn’t like about my stay is that the staff ruined it for me on the final day , when I first checked in the manager that checked me in made it clear to me that smoking is not allowed in the building no room no balcony no corridor etc and there will be a $200 fine if so , I came in to the hotel on my final night to go sleep and check out in the morning once I arrived to my room that had personal items inside I tried unlocking the door with the code and it never open so I went down panicking to reception and the person at reception told me that they have been inside my place which had my personal stuff including money and it stinks of smoke which was a lie as I genuinely didn’t smoke in the room and they where not unlocking it if I don’t pay $200 I started losing my cool as I could see this is all a big scam because they seen a young man that was well presented and thought they could make a quick buck or two of me but once they seen I was persistent and wasn’t giving up and paying for something I did not do they gave up and gave my room back but I just find it unacceptable how staff can go inside your room when you are not there

Todo muy limpio y tiene estacionamiento propio

La vue était incroyable sur le terrain de golf et la marina

Le ménage n’est pas fait quotidiennement donc on tombe vite en rade de papiers toilettes et de gel douche

Modern. Nice sized balcony. Very cold fridge

No hot water? Shower not enjoyable cold water. Bathroom window allows higher units to see inside. This needs to be addressed for privacy and safety purposes

Der Ausblick auf die Golfanlage war super. Hotel ist nicht so weit vom Hafen Puerto Juarez entfernt. Sehr später Check-In war kein Problem und lief reibungslos.

Das Zimmer in dem wir waren, war nicht ganz so sauber. Der Türrahmen zum Badezimmer war so beschädigt, dass man die Tür nicht zu machen konnte. Generell sah das Zimmer aus etwas heruntergekommen aus.

Location is premium, views are fantastic. Used it before. Never disappointed.

Check in process tedious.

Sauber und ruhig gelegen Für 1-2 Nächte ideal

Nichts

Logement très grand et très propre, très bien équipé!! Très bon accueil, et possibilité d'emprunter des vélos.

On voit mal l'entrée lorsque l'on arrive la première fois de nuit, il faut trouver! Piscine non chauffée.

We loved the pool and the view from our room ! We also liked that we were close to the city. We had a great stay here the staff were very friendly. Would highly recommend this place to anyone.

When I booked this I thought it might be easier to get to the hotel zone. Would have been nice to go and check it as we were quite far away without a car.

La ubicación es excelente, el edificio bien, habitación bien. la atención de la sra de recepción y de estacionamiento muy amables.

El Sr Gerardo nos quedo super mal, el primer día se descompuso el aire de la habitación y quedo de ir con el técnico a repararlo, os ofrecío otra habitación y se le agradece por eso no lo evaluo tan mal, pero le comente que no estaríamos y no teníamos el tiempo para volver a empacar todo, que prefería la reparación quedo muy formal de hacerlo y luego ya no nos contesto hasta el último día. El quedo muy formal de ir que estar con el técnico que no nos preocuparamos, etc y no hizo nada.... muy incomodo estar sin aire en la habitación, se despego del techo estaba a punto de caerse con el riesgo hasta de un accidente. le escribi los días siguientes y ya nunca me contesto.

O ap está situado perto da marina, num sítio bem tranquilo. Muito funcional para 2 pessoas. Com máquina café e blinder torradeira muito bom.

Um pouco longe para aceder a praias. Mas tem 1 piscina muito boa

The staff is very helpful.

Район

Не хватило базовых вещей: ершик для унитаза, крючки в ванной для полотенец сушилки для белья.

Ubicacion.instalaciones cuidadas

Todo bien.

Nagyon kellemes tartózkodásban volt részünk Cancúnban. A kilátás egyszerűen gyönyörű volt – minden nap egy gondosan karbantartott golfpálya zöld gyepére láttunk rá, ami igazán különleges élményt adott a nyaralásunk elején. Az elhelyezkedés kiváló, a környék csendes és nyugodt volt, sem reggel, sem este nem zavart bennünket semmi. A szállás rendkívül tiszta volt, a személyzet pedig nagyon barátságos és segítőkész. Összességében tökéletes helyszín volt a pihenéshez és a nyaralásunk kezdéséhez

Az egyetlen negatívum az volt, hogy az apartmanban folyamatosan érezhető volt egy enyhe, furcsa nedvességérzet. A levegő párásnak tűnt, és emiatt a ruháink sem száradtak meg rendesen.

Le calme de l'appartement face au golfe, le confort et l'agencement de l'appartement, tout comme la qualité du linge et le service de nettoyage. L'accueil à la réception et le sourire du personnel. Machine à laver disponible si on a besoin de faire une lessive. Le quartier est agréable et calme sans bars ni discothèque à proximité immédiate, mais quelques restaurants dans le grand centre commercial de la marina et un supermarché pour les courses à 10-15 minutes à pied; bus à proximité pour aller dans le centre de Cancun. Deux plages à environ 25 minutes de marche mais aussi accessibles en bus.

Très peu de vaisselle, mais le minimum est présent et fonctionne bien. Autrement rien à signaler!

Very nice staff and safe and easy to access location with security and free parking. Near shopping and beaches. Clean and quiet.

There were no knives at all for cooking in kitchen nor a coffee maker. There were no dish clothes only 3 small napkin grade towels which was problematic. They were very accommodating and provided missing knives and coffee pot quickly upon request

We could cook our own breakfast. It was a 15 minute walk to downtown or a 15 minute walk to the mall in Puerto Cancun which had several food options. Amazing view, could see all the way down the golf course and other condo buildings in the distance, unobstructed view of the sunset and was amazing to look at on the balcony. The place also had a premium Netflix subscription for us to use (that's all we used on the TV).

The location is a bit of a walk away from either downtown or the beach (30 minutes walk), however this cannot be helped. It was a quiet walk around the hotel which was nice. The tour guides were still able to drop us off back at the hotel after, but tours could not pick us up at the hotel, so instead we needed to walk 15-30 minutes to a common meeting spot.

Everything but they should do better with the gym equipments.

Very clean overall, nice view of golf course. Bathroom shower very modern, clean, nice big towels. Quiet except for barking, wild dogs all night. Located a nice Japanese restaurant and other shops as a result of staying in this Puerto-Cancun/ marina area, but it's a bit of a walk to anything. Unfortunately, it created a sense of isolation.

The worst thing is that there is another building that sits directly in front of this condo building; you have to walk up through and past it to get to your hotel/condo entrance and the people hanging out in front who "work" there give you a nasty look every time. But more of a problem is that this first building completely blocks out the sun on the condo's rear common areas including the pool which remains in the shade all day. My front door however did catch the early sun; nice but right below is the parking lot. No cards or keys: access codes work fine and the door talks to you. Careful walking in and out of the entrance; cars enter rapidly and frequently. There is also a constant wind/breeze. OK for summer but I was cold the whole time there (February). There is also no heating mechanism in the room. I was thankful however that they provided an extra blanket. There is also no snack bar or place on the property to buy anything. There is nothing with respect to beverages or snacks provided: no morning coffee or anything in the lobby. However, a courteous employee did bring me some ground coffee which I then used in the coffeemaker. It was good, but no milk available. There is nothing you can buy without leaving. There was a purified water dispenser available on the ground level, but it did run out of course. The rear pool and seating area could have been a nice place to sit but the lack of sun and the wind made it impossible. It would also help to have someone at the front desk in the early mornings. There's likely is a limited desk schedule in that this is more of a private condo property. And last, the TV had YouTube access and videos to watch, but anything else required signing up or subscribing, etc. No news channels, etc. This hotel will work best for people who are more used to time share where you bring everything you need and use the kitchen and/or eat out for meals.

Vorzügliche Lage mit einem schönen Blick auf den Golfplatz, genau wie in der Beschreibung. Die Zimmer groß, hell und modern eingerichtet. Die Ausstattung war klasse, alles Nötige war vorhanden. Die Kommunikation im Vorfeld, sowie der Empfang waren sehr freundlich (Gerardo). Cancun Downtown, mit unzähligen Bars und Restaurants, und die zentrale Bushaltestelle erreicht man in ca. 20 Minuten zu Fuß. Sollten wir demnächst Cancun nochmals besuchen, so wird es wieder Ehden Suites werden.

Im Badezimmer gab es nicht genügend Hacken um seine Handtücher/Badetücher aufzuhängen. Auf dem Balkon wegen Wind nur bedingt möglich und auch da nur am Geländer (kein extra Teockner/Ständer).