Dale Street Apartments Liverpool by Beehosting

Excellent apartment, well equipped, spacious and spotlessly clean. Perfect location for everything and good communication with the host. Will definitely stay here again when in Liverpool

Nothing

Great location, a couple of streets away from the shopping area, bars and restaurant. The apartment was immaculate and had everything in it you would need, great facilities, comfortable beds, reasonably quiet. Easy check-in. Staff always nearby. Great takeaway a few doors away from apartment block, , delicious kebabs!

Nothing! 🙂

De bom apenas a Localizacao, perto de tudo, fica do lado da estacao do metro e lojas de conveniencia. The only good thing is the location, close to everything, right next to the metro station and convenience stores.

Terrible and stressful experience. Host broke our agreement and left my family stranded in the cold. "An absolutely awful experience. Days before arrival, I confirmed my check-in time with the host via text. He agreed and made no mention of any payment dynamic, especially since my credit card was already registered on Booking.com. While I was on my flight to Liverpool, the host suddenly messaged me demanding a bank transfer via IBAN. Since I was flying, I couldn't see it. Upon arrival, my family and I were locked out in the cold at night. I desperately tried contacting both the host and Booking.com support, but received no response. Left stranded, we had no choice but to urgently book and pay for a nearby hotel just to spend the night. The next day, the host finally replied, rudely telling me I 'had to figure it out' and pay in cash because he didn't accept credit cards. He only granted us access after I went to an ATM, withdrew cash, and paid him. Furthermore, the apartment's condition was poor. The mattress foam was completely worn out and uncomfortable. There weren't enough towels for our group, and the kitchen pans provided didn't work on the induction cooktop. To make matters worse, one night the fire alarm randomly went off and blared for over 10 minutes with no way to turn it off, waking up the entire family. To top it all off, on our final day, he charged me an extortionate £60 fee just for a 3-hour late check-out, showing total greed and absolutely no consideration for the massive trouble he caused us at the beginning. A complete lack of professionalism, empathy, and proper management.

Ideally located, whether you do or don't know Liverpool, right in the centre. Liverpool is an accessible City anyway. All the usual fayre, mugs, some Tea Bags and coffee, sachets milk... an iron. Nice shower, place is spacious, we had 5 in there, and was fine.

The mattress we slept in is maybe due a change, felt lumpy. I slept well, so no major issue. They do not give you details of check in until on the day, and you must pay deposit beforehand. For some may just need to be aware of this. All good once you receive it, nice and clear

Everything you needed, clean, roomy and excellent location.

Da localização

Gostei de tudo

Great location for a night out

C’était de l’arnaque ! La personne qui gère la réservation m’a demandé de lui envoyer mon numéro de carte bancaire et puis après de lui faire un transfert bancaire et quand j’ai refusé il m’a insulté d’Idiot 😡

The apartment was really big and clean

Facilities were okay

Property was dirty, skirting boards missing etc, missing blinds, wifi would have been better in jail, location was poor but very central, loud music right next door. Lock to the front entrance was extremely hard to get into with other guests also struggling with it, keysafes were impossible to open, payments VIA bank transfer seem very unprofessional, weak replies from host, Sean was rude and arrogant, had to ask for deposit back. Clearly hoping people forget about it

Location is perfect.

The temperature control of one of the showers was broken so water extremely hot. The tv remote controller didn't work, so tv useless. Quite adjusted amount of toilet paper.

Position

Size

The cleanliness

The host didn’t reply through out my stay regarding the tv remote.Nothing to entertain myself in the apartment

Location was perfect. Apartment was clean, comfy beds. Everything you needed in Apartment. Easy communication with host.

It was so hot in apartment, no windows to let fresh air in.

Perfekt beliggenhet

Ingenting

We where moved to another apartment on the day of arrival due to a maintenance problem. It was in Harrington Street. Nice apartment.

We couldn't connect to the wifi, so no smart tv, but Sean came out to tune it all back in. Unfortunately it went off again so we did without.

Location ok for liver buildings and cavern club area.

Appartment had no hot water and there were problems when trying to make payment due to their banl account being flagged by bank!

Great location large and spacious everything you could need inside, modern

Nothing

Location was good.

We checked in on Friday, noticed there was a leak from the boiler as the boiler room carpet was drenched , took a video and sent it out to our contact. He replied back and said he was sending a plumber out. He asked us to switch the water off. With no alternative plan for us even after plumber told him boiler was bad. Therefore no access to water or hot water. Meaning we couldn't have a shower. Imagine 6 ladies not having access to shower facility. I reached out to him and he said he was going to compensate us through a % of refund for the inconvenience. We still haven't received our bond money nor our compensation. We spent 2 nights at the accommodation. It's been over 1 week since we checked. No word. We are not particularly happy as you may have noticed.

Good location but noisy

Noisy as window in kitchen area did not close properly and left a gap. I had to contact landlord repeatedly for deposit back, even though it did state in message that it would be returned. He then asked for bank details for said return, which he should have had details for when I sent it. In my opinion, they are hoping people will forget about deposit and not return it!!! Landlord does go against Booking.com rules by asking for photo ID and deposit!!!!

Lovely apartment. Perfect location

Very disappointed with Sean’s attitude. In fact he was quite rude. We accidentally locked ourselves out and couldn’t make contact so we tried booking another apartment so we could get the code and telephone number. When we did eventually talk to him his attitude was disgusting

El apartamento estaba en un lugar centrico

El propietario nos solicito un deposito/fianza de 150 pounds el 18 de abril y después de 1 mes NO nos la ha devuelto y no responde a ningún requerimiento, ni por teléfono ni por WhatsApp. Una vergüenza!!!!!

Spacious & clean . The property needed cleaning when we arrived but this was done quickly. Hoping my deposit will be returned in the next couple of days

Location good, bedroom & bathroom good

Unable to open any windows, WiFi terrible so TV did not work/we weren’t really able to use our phones as signal also bad in the area. Sofa also damaged so didn’t want to sit on it.

Good location. Very spacious apartment with the highlight being the washing machine and dryer in one in the apartment. The place was nice and quiet during the weeknight booked stays and is a good central location to eat out, shop and walk towards the docks. It is right next to Moorfields metro station. Good internet connection. There was fairy liquid, shower gel, and shampoo in the apartment. I imagine left from previous guests which was good that they were kept, as it saves faff with purchasing these items. There is no tea and coffee in the apartment.

Communication was quite slow with the host. The deposit wasn't transferred automatically after checkout time. Instead, I had to contact the host to transfer the deposit back. All good with the apartment overall 👍.

Clean apartments modern and amazing location we have stayed here many times now and the apartments are kept in great condition

Honestly couldn’t give a bad example, the apartments and management are first class

Clean modern and amazing location. We have stayed here many times now always first class

The property and the management are first class

The location

Lack of few necessary items like cutlery, no broom and no clothes airer for laundry

Location wise for all the activities we planned, it was great however was very noisy at night time and was far too hot to not have the windows open.

Cleanliness. There were large cobwebs on the ceilings. The toaster was Smokey and I felt we couldn’t use it. I did ask for a replacement however this never came while we were there.

Great location! Fully equipped with everything you need

There were a few minor cosmetic things sofa had a rip in it blind broken Didn’t effect our stay at all

La posizione, la dimensione dell'appartamento

Molto impersonale e poco accogliente. Neanche una bottiglia d'acqua offerta

It is very central. Perfect location. It felt very secure, it's a great place if you like to go out partying at night. It is a good size apartment.

The blind in the second bedroom was broken and we couldn't sleep there. We had to use the sofa bed a d it was not the must comfortable.

Hosts where informative however didn’t message until the day, don’t need to be wary about having to send the £150 depo as it was returned within 24 hours after leaving

Nothing everything was spot on

Sve je bio super!

Ništa

The location was perfect for an overnight city stay.

I would absolutely steer clear of this property and the company Beehosting in future. Although the appartment was probably good value for money, noise from the busy road kept us awake most of the night even though we were four floors up! The bathroom is a long trek in the night from the bedrooms. The kitchen is lacking in equipment. The lounge is very stark and uncomfortable. The whole place is soulless. Despite having booked through Booking.com we were asked to pay a £150 damage deposit, by BACs direct to the Beehosting business account and then to pay the actual £87.55 room payment by the same method. They then wanted proof of payment sending by WhatsApp before they would release the keycode! As they wouldn't answer any calls/emails/messages etc before we left the house, I ended up having to do all this on the train there. The £150 damage deposit was returned on the same day after I requested it. I had originally booked a stay at Premier Suites, Liverpool, but three days before our arrival they phoned to say they had a better booking and couldn't accommodate us. We were given a selection of alternatives to rebook through booking.com, this was the only one that appeared to meet all our needs. This isn't the first time we've been let down by a booking we've made via Booking.com!

As i stay in hotel appaements ect i would recommend this place like say sean was so helpfull

Had fab night but the aparment needs bit tlc doing and could do with few more drinking glassers and mugs

self check in spacious

broken freezer, incomplete kitchen utensils, broken bathroom furniture window in the living area could not be opened so when we cook, the whole apartment smells of cooking

Todo correcto

Podria tener abrigos de cama extras y algunos utensilios de cocina más.

Nothing

Everything

Posizione

Pulizia , lenzuola macchiate, sporcizia un po’ ovunque

Central, comfortable beds

Payment by bank transfer on day of arrival a bit tricky with my bank as a card reader needed- "host" did not respond to any messages or calls

It’s clean & modern and in a good location.

The staff were so rude before our stay. They demanded a £150 damage deposit that couldn’t be paid on a credit card. They were so agressive in their tone and we chatted to some other guests who said they had the same experience. The flat had so many broken or missing things. There is nowhere to put toilet paper or towels, the blinds were broken or missing so you can’t make the bedrooms dark. The bins were all broken. And it’s so noisy. You can’t hear all the street sound and there was a noisy vent in our room too.

Location was perfect

We liked absolutly everything. Location the best. Size good. Price okay

Could be tiny cleaner but overall wasn’t so bad

It was very clean and tidy, very spacious

Trying to contact the host is atrocious, I’m still waiting for my deposit one week after leaving. We also paid for wine on arrival which we never had. Only one radiator worked (the bedroom), said they had WiFi but when we tried to use it, it wasn’t working (which also meant the tv didn’t work)

They took money from me without me even staying there. I don't recommend it.

Perfect location good value for money

Bit basic but perfect for what was required.

Ottimo rapporto qualità prezzo Posizione ideale per gli spostamenti,vicino all' aeroporto e al centro commerciale Pulizia dei locali impeccabile Consigliatissimo

Great Location

Payment was awkward. Rent and deposits to different bank accounts. Although I shared my credit card details when booking Messy

Great location, very clean and comfortable

There’s an issue with communication with the hosts - you don’t get any reply to messages until the day of the booking, so no confirmation of your deposit or of the planned number of guests or any other information. It all worked out fine on the day but it’s very stressful getting zero responses.

The property was okay, clean good location

I didn’t like how Sean managed everything. He is very rude. Never returned the deposit money, i asked for the invoice never sent the invoice over.

The apartment that we stayed in is extremely close to the city centre and the place was clean.

The morning of our stay we received a message on WhatsApp requesting payment via bank transfer as well as a deposit, it was sent and then there was no response for a few hours (after the first check in time indicated). The message received notified us that we would not be staying in the apartment that we booked and would be "upgraded" to another apartment on Harrington Street due to an apparent water issue which seems to have happened to other people before us so it's not an on the day issue, communication of this should have been provided earlier. There was no option of a refund or anything. The place on Harrington Street is above a bar which unfortunately does karaoke on a Friday and Saturday, the noise is unbearable. The wifi is terrible, normally I wouldn't really care about this but when you've got a TV that relies on wifi it's kind of important to have a stable connection! The sofa was completely bust, the covers don't stay on and it's extremely uncomfortable, there was also a cigarette burn on it. A three night stay was booked for three people and only one roll of toilet paper was there. Shower gel and shampoo looked like it was just leftovers from previous guests. No complimentaries of any kind (a tea bag would have been nice). Overall I wouldn't really recommend this place as it's not as advertised, if you do book it then make sure that you're on the ball with getting your deposit back because the host will not contact you!

Open and spacious

Location

The sofa bed was broke and I text the guy on WhatsApp and he was awful. Did not care one bit. Very rude over messages.

The property is in a great area and superficially looks nice.

A lot of things were broken é.g. Cupboard doors, blinds. There was no cutlery and no toilet rolls. The bed and sofa were very uncomfortable and the booking process is awful.

Muito boa . Só faltou a Internet

Faltou a Internet que não funcionou

Very spacious we had two bedroom with 2 bathrooms fully fitted kitchen area

Location was very good & really nice apartment

No long mirror

Está bien ubicado y te permite caminar a todos sitos.Estaba limpio y era relativamente cómodo.

Faltaban cosas esenciales en la cocina, ni cafetera ni un cepillo para barrer ni una bayeta o trapo de cocina. Dejaron un solo rollo de papel higiénico para tres noches cuatro personas. Atención nefasta. No contestan a mensajes ni comentarios de interés que puedas hacerles. Para colmo un día nos despertó alguien que parecía borracho a las 7:30 insistiendo en entrar al apartamento en repetidas ocasiones. Al salir y sobre un montón de bolsas apiladas con la ropa sucia ( es un edificio de 20 apartamentos ) lo vimos echado encima. Once días después del check-out aún no han devuelto el depósito de 150£ y tras enviar varios mensajes reclamándolo aún no han confirmado cuándo lo harán.Una bonita estancia ensombrecida por una mala actitud del anfitrión. Booking debería tomar buena cuenta de este tipo de conductas y tomar en serio las reseñas negativas y justificadas.

The location was ideal. Just a short walk to Liver Building then walk along the Mersey yo the docks and your buses. The accommodation was a good size for the 2 of us with one bedroom and a comfy sofa bed. The bathroom, although small had an excellent shower, powerful and plenty of hot water. The stairways and landings were nicely decorated.

The appartment had great potential however was lacking in the kitchen area. For an appartment that states it caters for 4 people, there were only 2 bowls and 2 mugs, one pint glass, one small drinking glass, and one wine glass. We did ask the cleaner for extra glasses on our arrival and although she told us they were expected, they did not materialise during our stay. There were lovely big windows in the lounge / kitchen area, however the blinds were of very poor quality, and having lowered 2 of them we were unable to raise them again. I did send a message informing the agent, however they were not fixed during our stay. The agent I was communicating with via the wattsapp number I had been given, was rude and unprofessional! He was not easy to get hold of and either didn't reply to messages at all, or didn't reply promptly. When I gave him feedback at the end of our stay and mentioned kitchen shortages, his reply was rude. A week after my return home I had to ask for my damage deposit (which was requested outside of booking.com), to be credited back into my bank.

The location

The entire apartment was run down. Tv didn't work. Door handle falling off. Scuffs all over the walls. Windows were filthy and half of them didn't open. Broken blinds. Noisy ventilation system. Uncomfortable sofa. To sum up......very, very, very basic and in desperate need of some TLC.

Excellent location and apartment. Communication with the 'host' was great too!

Easy check in and out.

Lack of cleanliness in the apartment

The apartment looked good on the Booking.com. website.

I did not stay here as the owner changed our apartment just before check in, citing a problem with hot water. This is why I have given a poor score on every category. We were changed to the Harrington Street apartments, which we would not have booked due to the location next door to a pub. The apartment itself was spacious, modern and clean. However, there was a musty smell because the windows were painted shut. There was a damp spot on the wall, a damaged microwave and a TV that did not work. One window did not have a blind. The pub was noisy until 2.30 a.m. in the early hours of Sunday morning and midnight on Sunday night. The entrance to the " Dream Apartments " building was through a grotty pub courtyard. Not suitable for 3 ladies over 60. The Dale street apartments look good on the Booking.com website. What a shame we could not stay there.

Great location, very clean and easy to follow check in details

Nothing

Mould in bathroom, smelt of damp

Firstly i want to emphasize this review is not about any apartment at Dale Street. It is in regards to an alternative property we were sent to after receiving a message from Sean the manager of Dale Street informing us we could not stay there due to no water being available at the apartment we had booked for an Easter break, where we had arranged to meet up with family members. ( please see full description below) I feel we have been very fair in allowing 20 days for Dale Street apartments to respond to a complaint i lodged with Booking.com on 11/4/26. So far and yet again there has been no response. It feels as though this company or manager want to take your money for accommodation but don't give any regards to what they offer, or consideration for when its does not meet expectations and is unacceptable. We have evidence to back what we are saying as our watsap messages clearly show that the message we sent to Sean, was read. This review could of been much different had someone taken the time to offer good customer service and at the very least reply to a complaint. Complaint lodged with Booking.com on We received a message from Sean at Beehostings Ltd at 12.28 on 4/4/26 stating there was no water in the apartment at Dale St and a plumber had advised the part would not arrive for 4 days. At this point, we were already on route to Liverpool. We were advised there was a 1 bedroomed apartment at 23b Harrington Street, L29QA along with check in details. We were not offered a choice to cancel or rearrange another date, so as we were on route we decided to check out the alternative apartment. We had initially booked Dale Street as they have a lift this being mainly due to myself being registered disabled. On arrival at Harrington Street we discovered there was no lift, this resulted in us struggling to access the accommodation.