The Shore Residence DirectShopping By Heystay Management

Located in central Melaka, got shopping mall even in night mall macam sunyi. Great swimming pool.

The house is big. It has all the facilities we need. We really loved the snooker table in the living room. It was great to play with!

As we arrived late at nite.. It quite cnfusing to find the prkg

Dekat bandaraya, view cantik, perabot bersih dan teratur

Perlu penambahbaikan pada peralatan dapur seperti pinggan, cawan dan cutlery pakai buang serta menyediakan sabun basuh pinggan serta sponge cuci pinggan yang baru setiap kali pelanggan baru

地理位置好，附近有7-11，饭店，步行5分钟可以到达。

冷气不冷，客庁只有1张小沙发，人多没地方坐，只能坐饭厅，没有风扇，很热。

The residence is clean and adequate.

Slow elevator facilities during peak hours.

The accommodation is exactly as advertised; spacious, comfortable, reasonably clean and with excellent location. The best part is the fantastic views from the apartment overlooking the winding river and Melaka town. At night the views (as attached) are even more beautiful with the colourful and vibrant display of lights. Moreover, the host communicated promptly and effectively making our stay a real pleasure and delight.

I have booked and called the owner but he did not pick up our call at all and there is no key is given to us as well. At the end in the morning the owner called us back and then ask me to ask for refund back from booking.com. We never stayed in this property.

Same as per above

Walking distance to shops, malls and tourist attraction area.

No problem during my stay.

Goods

Clean and neary for everything

Nothing

Near to amnesties.

To be honest I think the toilet got some bad smell.

Easy location,

Staffs were approachable. Responds to watsapp very quickly. Clean apartment. Have a pool table n game stick. My family enjoyed a lot

Parking was 7th floor.

Location. Close to attractions

A bit dated. There was an old moldy mattress which was rather unpleasant.

Should be hv ac in living room

I really liked the location. While it’s not directly next to the main attractions or food spots, everything was still within a comfortable walking distance. The night view of the river and Melaka city from the unit was lovely. I also appreciated the balcony and the convenience of free parking. The unit itself was decent—clean and comfortable enough for a one-night stay. The host was super responsive and helpful.

The air conditioning in the master bedroom wasn’t working. I informed the host, who offered to send a technician. At first, it seemed to be functioning, but when we returned from dinner, it had stopped working again. We also brought some food for breakfast, expecting to heat it up in the morning, but unfortunately, the microwave wasn’t working either.

Location on the river, facilities (gym, pool and little water park for kids), decent water filter, spacious and comfortable for a group of 7. Was able to walk to Jonker street with a pram. Easy checkin and checkout process

The shops it was located above is very sparse. Don’t rely for food options or groceries. Parking was supposed to be free but was charged 12 ringgit

Good place with good facilities & location Nice view esp night time. 1 of my fav stay in Melaka ;)

Washing room are not allowed to enter :(

The kitchen

The airconditioner in the master bedroom was not functioning well. However the portable airconditioner helped a little.

Near to the city

1.Air cond malfunction. Only 1 out of 3 rooms has aircond.At hall, no aircond too. I saw some of comments mention about aircond issue too but seems non action taken. 2.Toilet bowl surface not fit the bowl correctly.

Clean

Water stagnant in attached bathroom. Host did not return deposit paid. Only after being reminded second day was returned.

Location were surrounded by restaurant. Nice view. Good management and detailed guidance on how to take the key. Clean house. Big room. Varieties apps on tv. You wont get bored. Aircond functioning super well with hot malacca.

U have to park at level 7 with quite narrow path. Or else you can park downstair with higher fees.

View

The property very spacious, got an entertainment things to do (consoles game, pool table) & fully furnished

None

Very good apartment, clean and nice to stay. Faster services from management. Thanks a lot. Will come back next year🥰🥰🥰

It's on the 25th floor, so I can see the beautful view of the town.

Nothing☹️ Everything was fine

Nice environment! Convenient place to go to the attractions place.

1. Air conditioner at master bed room not well function. 2. Air conditioner at living room not functioning.

On a high floor and views were great. Location pretty good to eating and to old town

Ask for early check in and property said that they would let us know on the day itself, if the previous guest checks out early. When I checked again on the day, they said that they would have to charge for early check in, which was not mentioned before when I asked. Toilet bowl seats were replaced with ones that were too small for the bowl. The first thing I had to do when I checked in was to make my way to the lobby of the apartment to bring the technician up to replace to toilet seats. These things should not be the "work" of the guest. And there was no apology... the next thing was parking. I had no problems entering the car park as my car number plate was registered, but had to pay for parking when exiting the building. When I checked, they claimed they gave me instructions, but gave the instructions in Malay. So I did not understand. It is sad that whilst the apartment was rather well appointed, though alittle dated, the service was not on par.

House was comfortable and well lit. Staff were prompt with replies when we needed help operating the air-conditioning. We had issues with one of the access cards and the team had it changed for us on the same day.

There was a strong sewage smell in the master bedroom toilet as the shower drain was open. It only went away after we closed the drain but then this caused issues with drainage whenever we showered. We had water up to our ankles each time we showered. We also had to wait a minimum of 30mins for all the water to drain. This was quite inconvenient and slightly off putting. The mattress in the room we were staying in was also really hard. The swimming pool was slightly unsafe. There were areas which were too slippery due to mould.

Cleanliness and location

All nearby

The air con at the living room can be adjust

I recently stayed at this property, and overall, it was a beautiful and comfortable experience. The house was attractive, clean, and very cozy, making it a pleasant place to relax.

There was limited guidance on how to reach the house, and we ended up getting lost for nearly an hour. Additionally, the television wasn’t usable, and the bed was quite small, which affected our comfort a bit. Despite these issues, the property itself was lovely, and we enjoyed our stay. With a few improvements, this place could be perfect!

Apartment was nice with sea view, location is great -near to Cruise Jetty, all kinds of food and convenience shops and a short drive to AEON, the best mall. The pool table in the living was very useful. My family had a lot of fun.

The shore mall was pretty empty though.

The location is good. The apartment sufficiently equipped

There is a bad smell when we enter the apartment like drain kind of smell. And it didnt go away even though we open the balcony door and main door. The smell came from the bathrooms

Centre & easy to get transport

Check in too late & check out too early 😞

Location is excellent

Pillow is a bit hard for me

Short walking distance to riverside, and a lot of restaurants there. Got pool table in the living room🥰. Very spacious and got a nice view to surrounding scenery. Parking provided for registered car done by the property. Water cooler provided. High speed wifi. Got iron n ironboard, hairdryer and extra mattress n pillow. Swimming pool also very big, like it very much.

So far nothing i don’t like.

Nice and clean.there is billiard pool in the hall , which is a great for spend time with friends and family

Booking.com

Bersih , besar & selesa

No

I didn't take breakfast at shore but the location is very good and closed to other food outlets

On of the room Aircond not cooling

Parking was easy, location also slightly easy to find. Directions given very clear Walking distance to food

Mattress cld do better The cruise stop at shore is no longer available Need to get from other stops

Had a pleasant stay.. very close to all amenities. Walking distance to kg morten and jonker walk. Thank you..

Aircond in master bedroom and 2nd bedroom needs to be serviced ... was abit warm The front door cant be locked from the inside Parked at the designated area.. first day was charged rm20 ( Touch&Go).. then subsequent days was free.

Communication was responsive and good. The unit was spacious. The location was perfect. Rooms and beds were good. Some drainage issue in master bedroom's toilet but it was alright. No physical router, only wi-fi connection but the internet was good and stable. I got locked outside but the staff was very helpful to come for the rescue. Visitor can bring along astro ultra/ulti box to watch EPL :-), there is coaxial cable available (I brought my own second decoder (ulti box)). Signal was okay but you can always connect it to the wi-fi if you want to.

The entrance from parking area to the unit was bit confusing since the building management removed the signage. So I had to look for it and finally just followed what's my feeling tells me.. :-) Maybe the host can replace the new picture in the instruction manual.