The Shore Residence DirectShopping By Heystay Management vs Similar Hotels

There was mention of an old moldy mattress, indicating some issues.

Rooms are spacious but mentioned some issues with amenities.

Spacious but lack of basic amenities like refrigerator and iron. Thin walls reported.

The suite is okay but not exceptional.

There was mention of a bad smell from the toilet.

Some guests mentioned issues such as cleanliness of the bed and the bathroom.

The room very spacious, very clean but some reviews mentioned issues with cleanliness of towels.

The toilet was quite smelly when I first arrived.

The hotel is conveniently located near amenities and attractions.

Convenient location near the city and attractions.

Conveniently located near food courts and attractions.

The location is generally good but lacks a view due to surrounding buildings.

Staffs were approachable and responsive, contributing to positive service sentiment.

Guests praised the attentive management and quick responses.

Staff were noted to be friendly and helpful, and overall service is acceptable.

Customer service is bad, with slow responses and deposit issues.

Standard quality for this hotel tier.

Lack of basic items such as tea/coffee and water.

No breakfast option and limited food services nearby.

No breakfast provided.

Facilities like a pool table and game stick were mentioned positively.

Noted issues with missing items like sufficient plugs and drinking water.

Lack of fridge and limited TV channels noted. Wifi issues.

Some amenities were lacking like the air conditioning remote not being in English.

Standard quality for this hotel tier.

Variety in opinions; some felt it was worth it while others mentioned high deposits.

Some guests felt prices were high compared to expectations.

The experience may not justify the cost, especially with deposit issues.