Xenia Aparthotel by Totalstay vs Similar Hotels

Overall spaciousness and amenities praised, with minor complaints about air conditioning.

Well-equipped apartments with functionality mentioned, despite issues with noise and window problems.

Mixed: rooms described as spacious and beautiful by some, but others reported non-working bedside lamps, broken microwave/stove (some later fixed), and a privacy issue with a partially tinted bathroom window.

Reviews mention dated furniture and issues with specific rooms, indicating a need for improvement in room quality.

Multiple mentions of cleanliness issues, including uncomfortable beds and inadequate cleaning.

Some reviewers reported cleanliness issues such as mold spots on the ceiling and dirty shower.

Mixed comments: some guests called rooms clean, but multiple reports of towels not replaced, room not cleaned on day one, fused light bulbs, shower leaking and not hot, and missing floor towels reduce the cleanliness score.

Some reviews mention cleanliness positively; however, there are complaints about dated apartments which can impact cleanliness perception.

Location is frequently noted as a major positive aspect with beautiful views and proximity to attractions.

Great location near the waterfront and grocery with positive mentions of safety.

Strongly positive: repeatedly noted as a perfect/beautiful location, close to malls, restaurants, public spaces and easy access — good for families.

Multiple reviews highlighted the excellent location as one of the main positive aspects of the stay.

Staff received praise for being kind and helpful.

Mixed reviews on service, with some friendly staff mentioned but also experiences of cold and unhelpful management.

Consistently positive: staff described as friendly, cheerful and helpful; several guests specifically praised the reception and service.

Staff were described as friendly and helpful, contributing positively to the service experience.

Breakfast provided but few mentions of quality, mostly neutral.

No specific mentions but assumed satisfactory considering the well-equipped kitchen.

Standard quality for this hotel tier (not mentioned in the reviews; assigned the target overall rating).

No specific comments were made regarding food and beverage, defaulting to standard quality for this hotel tier.

Provided facilities like a pool and gym, but some equipment issues reported.

Amenities were generally mentioned positively, including a spacious environment for a studio.

Mixed amenities: secure parking and pleasant lounge/outside areas praised, but reports of broken appliances, lack of floor towels and shower issues lower this score; inside parking also described as steep/narrow.

Amenities are generally enjoyed but some reviews point out deficiencies in kitchen equipment and missing items like pool towels.

Concerns about pricing for late check-out and comparisons with perceived value.

Reasonable value for a central location, although the deposit issue was noted.

Slightly below target: some guests felt they did not get full value (e.g., booking not specifying floor, cleaning/issues), while others felt the stay matched expectations.

While some guests found the stay worthwhile, others complained about increasing costs without corresponding improvements.