Solea Seaview Resort

The staff were so attentive, polite and friendly. The privacy was amazing. The villa was amazing. The breakfasts had variety and were delicious!

Couldnt fault our stay at all.

The pools. The staff were friendly and accommodating.

The kids water park area wasn’t on.

Tolle Anlage sehr gutes frühstückbuffet

Das Check in war sehr schlecht. Weil mein Mann mir das Hotel bezahlt hat haben sie behauptet ich wolle mir den Aufenthalt erschleichen.

The swimming pool

Unprepared rooms..when you check in and don’t give you the exact rooms on what we book.And when we stay in the room..toiletries and etc..was completely given

good breakfast

bathroom door

I like the location the beach , pools my children love it .

Great location, and for kids they love th pool .

They have facilities for kids.

The buildings appear old and not well maintained.

the pool and the play area for kids. The food was good also. The staff were very accommodating.

our room was not clean and outdated. we have it cleaned when we checked in and have housekeeping to change the beddings, there were stains and ants on it. It is also crowded, i wish they can can make system for that so they can still maintain cleanliness despite having crowd

I like everything, nothing to complain

Nothing

Excellent staff, very friendly and helpful

Pool was great and beach was peaceful

Experience was beyond exceptional. Staff were nice and very welcoming.

Parking was a little bit difficult due to increase number of guest but it was still good and manageable

Breakfast was very good and the service was great. Accomodations was fine but should have more rooms with two separate beds.

Bathrooms should have been a little better with more counter space.

All the swimming pools were big and fun. My kids as well as my niece and nephew enjoyed it. The staff from the restaurant and front desk were friendly.

Our room was disappointing as it was not as neat as i expected it to be. The floor wasn’t swept neatly. Towels in the bathroom looked used. The door in the bathroom does not have a lock and you can literally see the person inside the bathroom/toilet sitting on the toilet; there is no privacy at all. The bed linens on the other hand were neatly tucked and smelled fresh. The next day when we went for our breakfast buffet, it was chaotic and less options for food and some food trays were just empty; thus i wasn’t able to enjoy a breakfast buffet and didn’t get the worth of what i paid for. It took 20-30 mins before the food trays were replaced but some trays were still empty. I gave up and just ate what was there.

The facilities, kid friendly environment , lots of fun things to do. Activities and stuff.

The pool closing early.

My family and i love our stay!! Everyone felt like they were in a commercial!! The pool, the view, everything was amazing!

I personally slipped a few times on the wet elevator floors a few times. Maybe just put a rug in them?

Big place to stay and relax

Kinda crowded

I liked that all the staff were friendly. They greet you warmly whenever you come across them. Food from the resto (buffet) was awesome.

I reached out in advance to ask for a small favor as it was our wedding anniversary. I asked if there could be a "welcome slice of cake" when we arrived in our room saying Happy Wedding Anniversary. I was willing to pay extra for it. However, nothing was done. I did not bother to ask about it upon check in too as I thought the staff was aware of it. Also, we noticed that the toilet/bath sometimes smell as the wet area doesn't drain properly. Or maybe it was just that particular room we stayed in. We also noticed that the guests towels handed out near the pool area had a smell. Maybe it was not dried property prior. I also noticed that the staff seem to be more focused on foreigners. In their resto, i asked for a child high chair to 3 different staff before getting one but the table beside us requested for one and instantly got it (foreigners). Even for drinks, we had to constantly ask for our water to be refilled while other "foreigner" guests don't need to even call them to have their drinks refilled. It's just sad that we've become 2nd class citizens in our own country :(

Pool

No signs for front desk area. The rooms stainless steel rusted in bathroom. Only two towels no hand towel or face towel. The bathroom floor was wet because of the shower water. The bathroom was disgusting poor drainage. The front office staff could use more customer service training. I waited for room inspection clearance for a while. No acknowledgement so I approached to inquire. For the amount they charge value can be found elsewhere. Disappointed.

It was superb!!! Will definitely come back

Overall leisure

Good location, facilities were clean. Good value for money. Staff were helpful. Excellent breakfast choices.

c'est pas le coin pour se reposer, mais plutôt amener tremper les enfants toute la journée dans les jeux d'eau.

Petits déjeuners, une usine Pas d'activités ou de restaurants autour de l'hôtel, minimum 10 mms de taxi pour trouver de l'activité, shops et restaurants Hotel ou resort déjà viellissant, malgrès une construction plutôt récente Plage pas loin d'une déchèterie à ciel ouvert, pas top

Good accomdation. Different pool area with lifeguard. Good service.

There is no system regarding the luggage delivery because our luggage was delivered to another room. We have to get and identify our luggage and bags to the other area twice.

Only the waterpark and pool are commendable for me.

The room, the facilities, the door in our hotel room was really really bad. The shower was broken. The water from the toilet was leaking. It's so gross thinking about it was from the toilet.

the people and facility

the location is half half though

Sauberkeit nimmt immer mehr ab.

Unglaubliche Gastfreundschaft, sehr hilfsbereites Personal, gehen auf Wünsche ein. Vom Welcomedrink über die reichhaltigen Buffets alles fabelhaft und grosse Auswahl

Great family activities and pool area

Staff were not responsive when we were not provided enough towels in our room. Was hard to contact anyone for assistance

The aminities

It took so long for us to check in and get to our room. I had to keep going back and check if our room is already available. Shower isn’t working great. Looks like it needs replacing

The view the size is good but it’s dated and the toilets smells

The toile has a smell

Many activities and fun for the kids especially the pool.good breakfast.nice view and we have a good time staying even just one day.we recommend if u want to stay with your kids

The pool closes early

Close to Cebu, it has lots of swimming pools and is adjacent to the ocean. Food is good too.

Our room was a little dated. I also wish more places would be all inclusive with free buffet and drinks.

The staff is great and always friendly. Many pools to explorer, big and small, both with and without shadow in the late afternoon and the infinity pool close to the reception is open until 9pm. The breakfast and dinner buffet has a wide variety of dishes mainly Filipino, Korean and Japanese. Drinks and food in the pool bar is also great.

Some stuff is in need of maintenance, such as the toilet seat almost falling off, faucet missing the filter so water splashes out. Areas around the pool and pool bar missing tiles and electric wires in the middle of the path almost exposed. The bottom of the pools are quite rough in some places, leading to scuffs on your toes if you jump a lot. Not an issue in the tiled pool.

I like that tha place is very family friendly. They have a lot of activities for the kids. They have the aquapark and the playroom. The restaurant serves the best buffet i have ever encounter.

I had a hard time of booking for the airport pick up. It was the first time i had to send 6-7 emails (+2 emails on booking .com) before i was able to get a confirmation for the transport. I began to have my doubts on the hotel but then i was satisfied with the facilities so it went well.

The facility was ok,but dated,lobby and and restaurant were ok.

The room was very dated and needed an upgrade,leaking aircon which I rang about for a maitanence call,but did not fix the problem,light fittings in the bathroom hanging out,rust in the bathroom.the front door was jammed and took alot of force to close.

Everything is perfect

Nothing

Clean, welcoming and great location, lots of facilities and several pools to choose from. The Spa was excellent, great value for money and extended hours so able to accommodate last minute.

Buffet breakfast was good, lots of choice but food not always hot, only guaranteed hot food was freshly made omelette.

I love the fact that there are a lot of pools to choose from. The place is also compact, well-planned and walkable.

The food was disappointing. Although there are plenty of choices, the taste is just mediocre. Serving size is great though. The taste needs to improve especially because guests cannot bring outside food in and the resort is quite far from decent restaurants in Mactan.

Lots of pools

Pools Room clean average for 4 star but very badic

No bedside cabinet or bed light lifts dreadful broke down 50% of stay Overcrowding breakfast Play room a joke They doubled me due to problems with credit card machine They processed a 50 k refund and not arrived from BDO Bank after 3 weeks Be very carefull with payments they take quickly but mistakes not repaid withoult chasing Do not respond to emails via booking .com Never stay again

The pools.

When it gets humid.

good amenities..great for the kids

the buffet spread seems to be the same everyday...can have variation..

The breakfast was delicious and so much to choose from. Even tried the buffet at dinner delicious so much food. Lots of things to do and love how many pools you had we had to nearly try them all. They had a little shop and other things like exchange across from the hotel which was great. We could fill up our glass bottles in our room with nice cold water in the hotel hall way which was a fantastic idea. Staff were nice and helpful. Staff would sing and dance at breakfast when it was someone's birthday nice touch. Very clean nice hotel.

I hated the juices at breakfast tasted like cordial surly they could get fresh mango or other fruits. I missed out on seeing the free shuttle service they had to take you to locations until it was time to go. That it was quite far from things so taxi drivers TRIED to give us a fixed price rather than the meter.

Pools View

Terrible elevators broke down and slow update needed Food wasn’t great often no room in main dining room and alternative no facilities carrying everything for party of six too much and food cold

Pools Balcony Clean rooms

Elevators need upgrade breaking down Slow very hot inside Location away from any mall Breakfast overcrowding

what i like about the property is the kid’s area. the pool for kids is super nice.. not just my kids enjoyed it but us parents too.

the beach is a bit too far from the rooms.

The breakfast buffet was great. There are a lot of swimming pools to choose from and the sea is clean.

We booked 2 rooms and wanted to relax in the rooms first before exploring the property but then we waited until 6pm for the other room to be available. It’s was quite frustrating.

Near airport

The room assigned to us has broken phone line; poor TV connection, broken AC. Though it was fixed after we got in there. But the tv is unusable. Not a smart tv. Lobby and elevator was so hot. Floor is wet

Very Good

Bathroom was not private enough

Breakfast - Nothing special, there were a lot choices but it wasn’t appetizing…

Bathroom not so pleasing Water was salty, water stain everywhere And too much crowd, no crowd control for day use and those check in, maybe because it was holiday but it was such a disappointment to have to wait in line even for food service. Restaurant reception has to segregate lines for checked in and day use.

BEWARE. Booking online will show you SOME of what is included. There will be hidden fees and the hotel will only say, "check with your booking agent". The location was way south of the airport. But it was very quiet and AWAY from all the city noise. Thats what I liked the most.

The hidden fees. Who books a hotel with breakfast included, and then come to find out, it only is applicable to the two adults and NOT the kids? I tried to show management our booking site and the literature that stated it, but they said it's only for 2 adults. Yeah, bummer. Also, the pools were filthy. The inflatable obstacle course pool had a dingy layer of foamy, greasy film that no one should be exposed to. Plus, they charge a fee to use that pool! If you ask for a taxi, there is also a charge for calling a cab.

Breakfast buffet was excellent. The staff was very friendly throughout the entire stay.

Not enough towels in our room. Room service was extraordinarily late. Room service was lacking. No ironing board in the room. The safe didn’t work.

The breakfast buffet is exceptional. Best to get there early or you will be waiting in line. Concierge service is great to get you transportation around the island. Staff was super friendly and hospitable.

Everything was nice. I had no complaints.

Lots of pools. Great for kids. Lots of life savers at pools, which was very reassuring. Very friendly, respectful and helpful staff. Absolutely massive amounts of food at buffet breakfast and dinner - very delicious. The view was fantastic. The tour we took was great and took the stress out of everything. We really enjoyed our stay.

When we arrived, our toilet and main shower head did not work consistently. The toilet was fixed quickly, which was great. The shower head, we were told, would be changed but unfortunately never got done. Some of the swimming facilities were out of action for maintenance (which we completely understand), but it was disappointing. However, overall, it was a great place to stay.

The swimming pools were great an

Included Happy Pebbles time was very short. The smoking area is near the kids pool which is bad for the kids health - put the smoking area away in the parking lot.

The front desk staff is great but I think some of their staff needs more training, especially the guard at the entrance who whistled to call us. I think that's inappropriate to do to a guest.

Overall resort maintenance. There were a lot of puddles, construction areas were not safely covered, and there was an area at the back of the inflatable where it smelled like sewer water.

The pool and the buffet

maybe the beach front should be cleaned more

Staff is amazing

My family is very happy, all excellent!!!

I like the amenities they offered. It made our kids happy.

We were given the Seaview Resort Building. Staff insisted that there’s a water dispenser on their 5th floor but there’s none.

It's a great place for families and kids, the pools and inflatables, the kids club and activities and the things to do. We had a seaview room with amazing views especially in the morning. The room was well equipped and the beds were super comfy. The breakfast was great, a wide variety of different foods, and of course the staff were all welcoming all the the time.

Check in was slow, the prices of food and drinks were expensive for the Philippines and the elevators were not the best. But these are small complaints. We went early to breakfast so didn't have to wait.