The Shilla Apartment

El tamaño de la habitación era suficiente, la tv y wifi funcionaban bien, al igual que el frigorífico. La habitación estaba en el tercer piso. La comunicación con ellos fue fluida en inglés a través de whatsapp.

Fue un poco decepcionante, no se ve igual a las fotos. El acceso es a través de un callejón y patio interior, y dentro del edificio, la escalera es super estrecha y el techo bajo, muy incómodo para subir tres pisos con una maleta mediana. Aunque los muebles parecían nuevos, la limpieza del lugar no era óptima. El baño es muy pequeño, no había cartel de “no tirar papeles al wc”, y después de dos dias el wc se atascó. Tardaron más de 24h en solucionar el inconveniente y fue bastante desagradable la experiencia y el olor. No entra luz por el balcón porque da al patio antes mencionado. Viajamos dos días a otra ciudad y a la vuelta habían solucionado el atasco del wc, pero encontramos una cucaracha muerta en la ducha. A simple vista parece que está dotado de todo lo necesario pero luego faltaba cosas básicas para un apartamento con cocina, también fungibles que se suelen proporcionar en este tipo de alojamientos, como estropajo y lavavajillas, había lavadora pero no tendedero ni cuerdas para tender, no había detergente por ejemplo. Si piensas estar 2-3 dias en Hanoi y pasar el día en la calle, viajas con mochila ligera y puedes subir escaleras (no ascensor) quizá este lugar pueda ser para ti.

К сожалению, случился овербукинг и остановиться тут не удалось. Пришлось на месте искать новое жильё

Zimmer sehen schön und sauber aus.

Der Wasserhahn hat durchgehend getropft, die Gäste vorher hatten scheinbar Durian im Kühlschrank gelagert und es wurde danach nicht gereinigt. Außerdem ist das Treppenhaus sehr eng und es gibt keinen Fahrstuhl. Es ist etwas mühsam die Koffer bis in den 4. Stock zu schleppen. Die Kommunikation ist auf Grund der Sprachbarriere auch nicht ganz so einfach

Nice, helpful and responsive host

Nous avons adoré notre séjour au Shilla Apartment. Le studio était propre, le lit confortable, on s’y sent comme à la maison. C’était également très calme. La communication avec le propriétaire était facile par WhatsApp, les explications claires pour trouver l’hébergement, ainsi que pour le paiement en cash et le self check-in. La chambre était très fonctionnelle et grande, proche du lac et de nombreux cafés/restaurants. La machine à laver est un plus (nous avons acheté du produit dans un magasin proche). On recommande !

Rien. Cela ne nous a pas dérangés mais les escaliers pour se rendre à la chambre étaient un peu étroits !

Good neighborhood, nice host,

Bedsheet with stain, but acceptable. The towels though, I used the small one but after wetting it I found the water is brown, smelled bad like dusting towel

В душевой был грибок и плесень, держатель для душа сломан как и сам смеситель был в плохом состоянии. Вид из окна на соседний балкон

Căn hộ xinh, bạn hỗ trợ nhiệt tình

Cầu thang hẹp, tầng trệt hơi mùi, tiện nghi nhà vệ sinh cần đc cải thiện tốt hơn

Phòng như hình tiện nghi đầy đủ, điểm trừ tivi lúc vào mạng đc lúc không , đh hơi yếu, cửa ra lan can hơi khó mở, có máy giặt nhưng k có nước giặt

Không có thang máy , cầu thang hơi nhỏ mình có booking trc 1 tuần nhưng bị sếp lên tậng tầng 5 trên cao thang bộ đi lại bở hơi tai

Phòng đẹp như ảnh, chủ phòng hỗ trợ nhiệt tình. Phòng sạch sẽ thoáng mát, đầy đủ tiện nghi

Phòng đẹp , sạch sẽ , nói chung là tuyệt vời

Unfortunately, our stay was very unpleasant due to the uncleanliness of this place. When we checked the reviews before booking the place, we chose this place for its location and cleanliness. It was everything expect clean. There were hairs everywhere, thick black hairs in the bathroom, on the floor and even in bed. The apartment was dusty and dirty, it looked like it hadn’t been cleaned for a while. The only thing they seem to clean after each stay is the bed, but we felt very uncomfortable even moving around the apartment. The kitchen is dirty, if you pull out the cooker hood you are welcomed by who knows what kind of dirt. Normally I would not write such a review as this but as we chose this place upon checking the reviews, I felt I was obliged to let other people know how our stay was, as we feel the reviews do not meet reality. Attached are some pictures of the “cleanliness”. It is such a pity though because the apartment itself is fine and has everything you need, also the location is very nice. Potential is there but the to urge to clean not.

Very located close to the expats quarter. Easy to reach. Lovely terrasses and shops close to it. Located in a building with local people. I had a huge price decrease, so the deal was really good.

A bit noisy (outside airdconditionning) , WiFi suddenly went difficult to use.

Great location, very clean and comfortable, clear self check in instructions.

Clean and good price

Nothing

Super cute decor

Arriving was quite intimidating and the location was not easy to find in the night. The balcony just stares at other apartments. The WiFi was not working because the password provided was wrong. Also we booked a ha long bay tour through the host, thinking the tour would be with them, but it ended up being with a company and a bus with 35 people. The pickup location was nowhere near the apartment and the tour would have been cheaper to just book directly with the company, but we thought we were getting it directly from the host.

cozy and comfortable, away from noisy streets

no elevator or spacious stairs, had to carry luggage up the small stairs and we are placed at level 4

I liked everything about the place. It's very clean and peaceful. Also, I have found everything I needed

It is spacious.

Want very clean, plus lots of ants running on the wall and in bed. 4th floor walking . A bit noisy

The room was spacious

The access to the property and the room was difficult. To get to my room I had to climb up 5 steep flies off stairs and fell once on my way back.

Stylish and cosy apartment with giant Smart-TV, fancy bathtub and huge balcony.

A place to sit down would be nice. So far there is only a swing chair on the balcony.

This is an 🇵🇸 exceptional place to stay! I occupied one of the studio rooms for a few short days and everything was perfect for my needs, from the 🇵🇸 Palestinian aesthetic of the decor to the decolonised kitchenette area which had everything for me to rustle up what I like eating for my 🇵🇸 Palestinian breakfast. The view from the balcony was onto an inner courtyard and I found this fact - set away from the street as it was - very 🇵🇸 tranquil for a good night's rest. The communication with the host was clear, 🇵🇸friendly and prompt which made everything easy. One thing to note however is that since check-in and check-out is self-service, it's not reasonable to turn up immediately after any previous guest(s) have checked out at the official time of 12 PM. Anything else would be presumptuous and colonial! The property will suit anyone with light luggage who's not obese - there are no lifts and the stairwell is narrow, although not excessively so. 🔻⚖️ No problem if you're in shape! 🇵🇸🇱🇧🇮🇷🏴󠁧󠁢󠁥󠁮󠁧󠁿 Honestly, this has to be one of my 🇵🇸 favourite places ever 🕊️🌏 !

There was absolutely nothing to dislike about the apartment I stayed in. Everything was great! I even draped a flag of the 🇵🇸 Palestinian nation over the TV - a device I had no need to use during my stay.

Overall a pleasant space

It wasn't clean when we arrived

The location is peaceful and not crowded. We stayed at 201. It was a great competition, and we were able to cook also. Every basic tool is prepared! The host is so kind. Feedback is fast. We enjoyed it a lot.

The bathroom drain didn't drain properly

Perfect Room in a quiet area, recommending to stay there and visit the center (30 min walking) if you like a bit of calm in the (enjoyable) tumult of Hanoï !

Very clean and spacious affordable living either holiday or even long term. Owner very friendly and informative over WhatsApp,

Was hard to find because it’s down an alleyway instead of on the street it’s listed on google maps.

Beautiful apartment/Studio right on Westlake close to old town & the center. Exceptionally clean and super comfy bed & blanket. Even a washing machine.

The room is very clean and cheap.

The locatin is out of the main way.

convenience location

very bad shop (selling coconut) nearby, charge customer in extra price

Location

VERY BAD SMELL

Very spacious, really clean and pretty.

Nothing, I like it all

One of the best places i stayed in Hanoi if not the best , all the amenities you have at home its there ,a fully equiped kitchen and even a wahing machine wich was a great extra , the area is also very quite and has many little supermarkets nearby .also not far from all the higlights, bus is just a short walk away. Host was great and very easy check-in, thank you Linh for a great stay at your place i loved it 😊, highly recommend if you have a short or long stay in Hanoi.

No compaints

My daughter stayed here and she said that the accommodation was very good, neat and clean. The owner went out of her way to assist us in moving the booking to another date due to a sudden, unforeseen change in plans. The access instructions and directions were clear and easy, and the communication with the owner was great! My daughter said she would definitely recommend this place to other travelers.

Nothing

Clean and new apartment

There is no lift to my 3rd floor. Need to carry my baggages thru a narrow stairs. The exact location of the apartment is different from the Booking.com prior the booking. Only after the booking, the actual location is provided, which is about 200m away.

Very clean, easy contact with the owner via WhatsApp, has a nice balcony and well equipped kitchen

Cozy atmosphere, quite location, near the old quarter, easy to go anywhere around the city.

It is very nice, clean, modern apartment. We felt as back at home in Europe and not in Vietnam. We could take deep relax here. We stayed more nights.

Only one recommendation: washing powder could be here. And a few more glasses in kitchen.

Very calm apartment in front of Westlake. It felt like being in a little oasis. The apartment is super modern and clean, I felt very comfortable and I can totally recommend this great place to stay :)

Nothing

Where to start, unfortunately I had a couple of bad experiences staying here, this is the first bad review I’ve ever written but I feel it’s deserved after the kind of response we received when trying to solve these issues. Construction is going on right outside the balcony which made my wife uncomfortable with workmen right by our window, a lot of dust going everywhere, I stupidly put clothes outside on day 1 to dry and they were covered in building dust, no health and safety here which means that I had to walk to and from the building being showered in welding sparks and a large screw hit my shoulder from about 4 floors high, the noise also was intense with constant power tools throughout each day which felt like it was in the room with you. The apartments have been converted from the owners grandparents house which means you have to walk through their living space to access the multiple apartments that are being rented, the act of walking through an elderly persons home to access your apartment felt completely wrong and making your grandparents have multiple strangers walking in and out of your living space everyday is completely disgraceful, I couldn’t even imagine putting my elders through that for any kind of profit. The big reason for the bad review was that we rented a scooter through here, we got stopped by police on this scooter and unfortunately didn’t have any registration papers to present the officer, an accumulation of that and my mis-reading a sign added up to 5.000,000vnd, fortunately i ended up paying 3.000,000vnd as that was as much as I had on me (that’s $117usd), after some back and forth messages to the accommodation owner and the scooter 3rd party, they wanted to take no responsibility for it, The response we got over the scooter was that if we called them while we were with the police officer they could have resolved it without a fine, I didn’t have means to do this, nor should I of had too.

The apartment was modern, clean, comfortable and spacious and in a nice quiet area. It was great for the short stay we did but would also be comfortable for a long stay. We loved the fact that there was a washing machine and proper kitchen

The only downsides was that the apartment was in a bit of a grab deadspot - it was sometimes difficult/took a while to get a grab from. There were a few things missing that would make it perfect too - our apartment didn't have a table and some laundry detergent mainly would be nice. Otherwise really everything you could want was there!

Near West Lake, suitable for a couple. The landlord is very nice, she is always ready to support us. Good price

Newly built, modern and great location. Right on Tay Ho lake, and a lot of markets and places to buy food nearby. Coffee shops with chairs by the lake downstairs. I was able to rent a bicycle for 50,000 vnd for 2 hours just a 2 minute walk away (Bike Plus is name for those interested). The host My Linh also speaks English very well which makes it easy to communicate and arrive. This was my best stay in Hanoi yet. Will come back when I return

Super clean and neat The balcony is very big Only 1 minute walking to West lake The host is so kind and friendly Highly recommend

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