The Castle
The Castle, 375, Al `Ala, AlUla 20115, Saudi Arabia- Attraction
Compare nearby stays with similar location, guest experience, amenities, and class.
Luxurious Accommodation with Stunning Views
Modern Amenities: Enjoy fully equipped kitchenettes, flat-screen TVs, and private bathrooms with walk-in showers and premium toiletries.
Family-Friendly Environment: Offering spacious family rooms and complimentary bed linen and towels for a comfortable stay.
Convenient Location: Situated just 24 km from Madain Saleh Tombs, with easy access to the airport and a paid shuttle service for your convenience.
Experience the perfect blend of luxury and comfort at Wind alula. Book now for an unforgettable stay!
Check-in from
03:00 PM
Check-out by
01:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 5 guests
4 adults · 4 children
Beds
2 Queen bed (151-180 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
75 sqm
Mountain View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
40 sqm
Mountain View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
3 Queen bed (151-180 cm wide)
Room details
40 sqm
Mountain View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
location was not too far from the old town. but you wiill need to drive or take taxi anyways room size is not small.
no English service. super hard to communicate and service guy only cares about the money. room and toilet and kitchen sink smells bad. bathroom facility was old. 100% not worth the price. you will need to cancel booking order for small discount. it was totally ripping off. don't book it if price is higher than 150sar. not worth it
Location was convenient. Property could have been little better. Cost is more considering the facilities, perhaps because of EID holidays. Mr. Nadir was very helpful and thoughtful. He gave me a new room when i reported AC issue at once.
Water pressure in the bathroom could have been better.
No Availability of service staff, too expensive compared to amenities and safety measures provided (eg: CCTV not working, poor parking facility, Conventional door locks, very low speed wifi, no replacement of toiletries, towels and so on), one good thing is location
Bader and Nader who took car of us were very friendly and helpful! Asking often, if we needed anything, bringing us water, tea, fruit and even painkillers for my throat. They very hospitable and making sure, we had everything requiered.
Nothing.
Easy to find it, near the road. Parking is easy. The owner young man was very kind with his minimal English speaking. The room was comfortable, excellent bed. Kithen with many bottle of water, nescoffee and tea. Walking distance there are supermarket, fast food.
Overpriced, as everythying in AlUla. In the bathroom the shower was nat separeted from the WC so everything has been wet. Only small table in the kithen.
Our host, Mr. Nader was very accommodating Near the old town and most of the touristy spots in Al Ula
None
- Room was ready and smell free (unlike many other budget hotels in Al Ula - staff is super friendly and helpful - the furniture is decent - quiet and silent, even if next to the road
- water heater serves only one person. Second will take cold water - the lights in the room are very unpleasant. Cold white like in a hospital - the bathroom floor is slippery - the room heating is not working and was quite cold at night and especially morning - no hotel lobby or check in counter, making it feel more like a “house converted” into a hotel with an awkward feeling once you get in
Nothing like the pictures. Lousy area. Terrible shower rooms
The management was very friendly and helps a lot with the baggage, the parking, the location of restaurants and find attraction around.
The lights in the room cannot be switched off from the bed.
Nader was an amazing host. He was very welcoming and made sure we had everything we needed for a comfortable stay
It would be good if there was a sign out front of the building as buildings in this area look similar
Mr. Nader, the host of this hotel is so kind, helpful and hardworking. To help us to take our luggage and provide the heating equipment and drinking warter. The room is comefortalbe and lovely with simple but sufficient kitchen facilites. The supermarket is not faraway.
nothing
Great host who showed us what true hospitality is! He made us feel like home. Thank you very much! The hotel is not far away from old town. It is only a short drive. It is even possible to walk. In the area there are many supermarktes and restaurants. The room is spacious and has everything you need. Highly recommended for a stay in Al-Ula.
Nothing. Terrible bathrooms. Overpriced. Terrible building. Bad area
Nadar was very helpful and kind, he attended every request we had. Hotel is on the main road and close to the center and old town. Rooms are not very luxurious but serves the purpose best.
Air condition/Heating was not working in our room, but Nadar provided a room heater and extra blankets.
Great, friendly, and very welcoming host. The place was in a good location with short drive to most of the key destinations within Al Ula.
Average facilities
No comment
Great location, beautiful surroundings with the rock cliffs.
Tow bedroom was nice for large family but only single bathroom, and it was cramped and not function for the family. Not a bad place but too expensive for the level of accommodations.
Good location if you have a car for access to AlUla and sights. Comfortable room. The proprietor Na’ad was very friendly and helpful.
Comfortable and very clean
No counter reception..
I will definitely recommend this place if you are looking for an affordable stay here in AlUla. The staff is so friendly and helpful during the stay. The location is good about 10 mins driving to town center. The room is clean and tidy, and it has everything even you can cook your own food. Highly recommended!
There was no hot water at one night during stay, probably the staff is still updating the facilities.
Excellent Service by Mr. Nadir (Egyptian Receptionist)
Nothing
Welcoming staff, nice comfy spacious room, short drive from AlUla old town
The photos made it look like the roof terrace is accessible, but it isn’t really
Apartment was very clean and tidy. Check in and out was simple and quick and the two guys running the place couldn't have been more helpful and provided every thing we needed. A great place to stay.
Wind Alula is in a very good location in Alula. It is easy to approach the Old Town, Winter Park and View Point (around 15-20min). I ve booked the apartment with 2 bedrooms. The rooms were clean with enough facilites. Beds were big and comfortable. The host added 1 bed for us without additional charge. The kitchen is small but jt is convenience. The things made us impressive is the warm welcone from the host of Wind Alula. The host is super nice and supportive. Nadr is very kind and helo us all the time. Everyday he checked if we need something. He also gave us with the heaters in the bedrooms as the temperature during those days is around 5-6oC and it was cold. We were really apprecited for that. It is lucky to meet the super nice host like Nadr.
A toilet is small. But it is clean and reasonable for the price, espencially duribg the peak season.
Very decent place, very clean, staff very attentive to details, supportive, room with a good space for a family of three, impeccable bathroom, we would stay one day but decided for two after so many positive factors !!!
Not applicable!
The location is very good, not far from the old city. With a rental car it's perfect.
N/A
We were visiting Al ula as family and required a two bedroom apartment. I just looked at a place with a decent amount and a good review. The review I got on the website was overwhelmed, and I didn't hesitate to book it. I would like to share the good thing first. 1. The location is on the center, and it's easy to reach any place from here. No difficulty in finding this place. 2. The guy who was hosting us is a very nice fellow. Though he doesn't understand a single word of English, he still tries hard to copup with our needs. Finally, I give up and content with what I had. 3. The room was clean, and all the items were included. Rooms were spacious for the four of us.
Now, I will go with the hard part. 1. The apartment is not worth the money I paid. The ambience and welcoming centre and the look and feel of the building are not at all welcoming. I even doubt it is a service appartntment. 2. The bathroom is very small and not suitable to shower freely. 3. The location is OK, but the room which we got is near to the road, and the vehicle passing noise and dog barking from the neighbourhood just ruined my sleep. 4. On the website it shows free parking. The parking which they provide is the road shoulder, and I feel so insecure keeping my car over there overnight. Thank God nothing wrong happened. However, even a small sound made me look for the safety of my car. 5. I am sure I won't go back to this place.
The hosts were extremely nice and helpful. They also provided a fresh fruit basket in the room. The room was spacious with a couch and living room table. The bed was comfortable and I had a great sleep.
The bathroom had a very bad smell which alot of places do in Saudi Arabia, open drain pipes which was very unpleasant to be in. There was insects inside the bathroom as well. I know that in Alula places are extremely expensive, but I felt the price for this room was too high in general.
Relatively easy to find despite no name on the building. Warm welcome Plenty of water and fruit basket available Comfortable bed
Dirty: bath room has not been cleaned, trash not emptied, carpet not vacuumed for a long time. Main door of the building filthy Noisy: could hear people next door coughing No English spoken (apart from the word "tip")
Host is friendly and provides what we ask for.
It was by the road so traffic was quite noisy throughout the night. Only cash payment is accepted. Bathroom/toilet is very tiny and shower is right at the toilet bowl (no separate cubicle) so everything gets wet after a shower. Wifi is terrible and keeps getting disconnected.
Great location, friendly staff, and a wonderful experience.
The room was big, clean and nice - totally fabulous in comparison to the rest of the properties around. The host was extremely friendly, offered early check-in for free and some fruit and drinks as a welcome gift. He also spoke fluent English and was quick to respond via WhatsApp. The view from the window on the red rocks was beautiful. The room had a kitchenette which was convenient. The neighbourhood is more local than touristic, which means cheap and nice local eateries and a big grocery store. The location is close to many sightseeing places by car.
The price was quite high as everywhere in Al Ula. The wifi was too slow for using Instagram. Although the location is close to the old town, it's a bit too far to walk. Taxis and hitchhiking worked but we needed to wait longer than reasonable - it's assumed you have a car. If you can't or don't want to rent it - prepare for some inconveniences. We rented one on our last day and navigation became far more enjoyable.
Nice staff
Insanely expensive for what it was
Bed was quite nice.
Not a place to stay for a woman, whether alone or in a couple. It did not feel like a hotel, the guys who welcomed me were not unfriendly but they did not provide the service I was expecting for a place with such high ratings. Payment was cash only, and they did not provide a receipt. The place just felt very creepy. I was uncomfortable and pretty sure I was the only woman in the building. I double locked the door when I was inside, and had objects leaning against the door so they would make noise in case someone tried to come in at night (I was maybe overly cautious but that is how uncomfortable I felt). Bathroom smelled of drains.
I like my whole stay there. What ever I need I just got in my room. Very great and cooperated Staff.
Nothing
Nothing except the stuff.
Actually this apartment is for only sleeping nothing else to enjoy.
Location and generous supply of water
Staff were very friendly, helpful and responsive . The manager was very generous and went extra mile in providing his own car for free to help me go places where i could not use my car.. All in all i am impressed about the hospitality of the house.
excellent location
The owner Mr. Ahmed was the best host you could ever have. He is such a wonderful person and a good soul. Very helpful too!!
Hospitality of the owner and staff
Toilet was too small
Very friendly & welcoming staffs, nice location, good value for money, and very comfortable & clean!
None
Clean Smells great Above and Beyond customer service
Very good location. Check in and check out time flexible. Staff are friendly.
Next to the street, a bit noisy
Best place in Al Ula. Very kind people.
The host is extremely friendly and helpful, making the stay warm and easy. The rooms are clean and comfortable.
Comfortable and clean
All the staff was welcoming and very kind especially Mr Abu Talal The appartement is well equipped, water fruits tea and coffee were offered. The location is great 10-20 min from the main touristic sites (old city, oasis, winter park … etc) and from supermarkets and restaurants. I highly recommend it for families visiting Alula.
The first day the bathroom was not clean ( we arrived earlier than predicted 😉) but it was cleaned on our demand and the everything was Ok.
Nothing
The location is far away from restaurants & market. It is not value for money.
Comfortable bed, desk, fruit basket, nice employee, location, lots of space
Shower is partially broken, Bad wifi, the hotel should install a sign of the name of the hotel somewhere. It was not easy to spot the hotel. It is located next to the street, so it can be a bit noisy, small bathroom: water was flooding into the corridor
Staff and management was cooperative and caring customers more than money
Nothing
Very friendly and available host and staff
Good size. Clean. Very bright. Flexible with check-in. Very hospitable host.
Bathroom is small.
Very good position and great staff. People are welcoming and they’re always ready to help you
The owner is so accomodating and approachable! But the staff, they dnt care if it is wee hours already and knocking at the door, with strict voice when colectiong money!
- Great location - Welcomed by a complimentary fruit pack and a carton of water bottles.
- There were cockroaches & mosquitoes at night. - For a large apartment (2 bedrooms, 5 beds), bathroom is extremely small. - Occupancy was low, we were probably the only guests in the entire building.
The appartement was very spacy and clean but there were strong chcemical smell.
AC was too noisy
Host is nice, tried to solve problems. Good location.
There was almost no water to have a shower and it was cold. Host tried to fix this but didn’t help. Also couldn’t turn off that annoying LED lamp on the bed. A lot of remote controls but they did not really work. Night was like a disco.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
6.1/10Mixed feedback on cleanliness, with some guests mentioning unpleasant smells and old facilities.
Service
8.1/10Staff were generally friendly and helpful, with some guests receiving exceptional service from specific individuals.
Location
8.1/10The hotel's location was frequently praised for its convenience and proximity to key areas.
Room Quality
7.4/10Rooms were comfortable with mixed reviews on amenities and maintenance issues.
Amenities
6.9/10Guests had varying opinions on amenities, with some feeling they were lacking compared to the price paid.
Value for Money
4.9/10Several guests felt the hotel was overpriced for the services provided.
Food and Beverage
7.3/10Food services received positive feedback, with some suggestions for improvement in variety.
Overall Experience
7.8/10Most guests had a positive overall experience and would recommend the hotel to others.