Plantation Garden
Plantation Garden, Heigham Grove, Norwich, Norfolk, England, United Kingdom- Fee
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Central Location and Nearby Attractions: NYSDILL Hotel Norwich is conveniently located near several popular attractions, including Blickling Hall and Norwich Cathedral, making it an ideal choice for travelers looking to explore the area.
Comfort and Convenience: Guests can enjoy free WiFi throughout the property, a garden to relax in, and complimentary private parking for added convenience. The 24-hour front desk and room service ensure that guests' needs are met promptly and efficiently.
Easy Access to Transportation: With its proximity to Norwich Railway Station and Norwich International Airport, NYSDILL Hotel Norwich offers easy access for travelers, whether arriving by train or plane.
Check-in from
02:00 PM
Check-out by
10:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
25 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
22 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
30 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
25 sqm
In-room amenities
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-130 cm wide)
Room details
20 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
3 Twin bed (90-130 cm wide)
Room details
28 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
In the city
Not very clean
Good location Free parking Fridge in the room, basic crockery and cutlery and sink for washing up Would definitely stay again Arrived early and we were allowed to park before check in time
There was an intermittent drain smell coming from the bathroom which we mentioned to the management. Towels were not changed daily and difficult to dry them overnight
Excellent location.. Comfortable including a fridge, microwave and kettle.. Peaceful.
The room would definitely benefit from a deep clean
It was clean and comfortable, but some food was left in the air fryer for a long time, and it was covered with mold.
The young lady at reception was very angry and aggressive, with a very bad attitude for the hospitality business. However, the young gentleman was kind, helpful, and welcoming.
The location was very good and the staff were friendly
Cleanliness was very poor, very dusty, the toilet was extremely stained, the air fryer still had the remains of the last food in it and the shower drain was mostly blocked which led to the water flooding the bathroom for even a quick shower
Close to the city centre, staff were helpful and responsive to questions and requests. Comfortable beds and facilities. Forgot my ring and called the hotel, who assured they had it safe. Reliable staff
N/A
Great location , parking, clean and good facilities
Great location and excellent value for money! It’s a really comfortable room and had everything I needed. Staff were super friendly and helpful as always :)
I liked everything about the property! At times you can get quite a bit of noise from the road/street but it didn’t really bother me and it would vary depending on what room you were in
Location was good for what I had to do
Room key access card would not work had to wait 2 hours for someone to come to reception.
Great location. It was a bit noisy at night but to be expected being so close to the city centre.
For the price, I was pleasantly surprised. Even included good parking. Well worth it for a cheap nights stay.
Lovely staff room was clean and spacious plus free parking what more could you ask
Squicky bed that’s all
It was friendly and convenient
There was a bad smell in two different rooms I stayed in I think there was a drain isssue
Il parcheggio gratuito
Mancanza di servizi
Location in a relatively quite Location that was surprising as it so close to town.
Bed sheets smelt of fat, walls are paper thin, asked reception if she could ring a taxi, she was very polite and tried one taxi company and they was to busy so she gave up, surely more than one number was available, but she was very helpful with directions, the building we was in was unmanned. So when our next door neighbour decided to put there TV at full volume at 3.30am so they could have sex without anyone hearing them there was no members of staff available to sort it out. And for that reason I wouldn't stay again.
Great price. Had everything we needed for a one night stay. The bed was creaky so the neighbours could likely hear what we were up to.
Could be cleaner but the price made up for it.
Great location at a great price.
Nothing.
The accommodation was well situated near town and has parking (although this was charged). Staff were very helpful check in and out was seamless and easy. There was also a mini fridge and bowls/glasses etc which made it easy to keep food if needed. A small shower gel and bar soap were provided.
The accommodation wasn’t the cleanest it could be but was at a decent standard and served the purpose for a nights stay.
Property was easy walking distance from the centre and yet ideally placed for us walk to Earlham park for a gig
excellent location, very good value, friendly helpful staff, good size room with good facilities
room was a little tired looking (but clean)
Good location, short walk into city centre. Able to leave your car in free car park before and after stay.
Room could have been cleaner, especially the bathroom
That after spending two nights in a poorly cleaned, incredibly warm annex ground floor motel room only accessible from the car park with one other guest smoking outside the window wearing nothing but shorts and another neighbour guest keeping his door wide open with his TV blaring, that the staff were able to find me a room inside the actual hotel that actually facilitated sleep.
Thin, thin walls in the annex motel-like room that meant I heard every single sleep-depriving word of the conversation of the neighbour until the very early hours. That the first room I stayed in had a visibly dirty floor in both the room and bathroom.. That it didn't feel safe returning late with the neighbour's door open. That when the smoker stood right outside my window to smoke I felt like I needed to close the blinds as he was staring right into the room. That there was a dripping wet towel in the bathroom when I arrived.
Great location, plenty of parking very clean
Would benefit from black out blinds and the beds could be more comfortable
Location
The room was smelly even though there was an air wick plug in air freshener in the room. The smell was a combination of old socks and damp from the bathroom. Location was fabulous. The staff were nice and friendly and helpful. No bar or lounge or food but a fridge freezer sink etc were in the room.
It's close to the center and you can park the car the entire day after your check-out
It wasn't clean (towels with hairs, other people drinks in the fridge, spiders...) and you can hear everything (other rooms, showers, cars in the parking, etc
Na for breakfast Location suited mena
Na
The fridge was helpful in that we could chill our water and the flannels we brought with us.
Unfortunately it was the hottest day of the year 38C and there was no air conditioning and we were not able to open both the windows. There was a fan but it was not enough for the circumstances. The blinds were not working properly and had not been closed during the day to keep the sun out.
Very convenient and ammendities in the room working well
The floors were not clean.floors were sticky
The location was good and spacious
The bed was uncomfortable and hard I woke up with a bad back. Only one bedding was provided which was heavy and hot
Location superb. 5-10 min walk into the City.
N/A
Great location, quiet considering it was on the main road.
Bed was old and noisy,bathroom had a funny smell.
location was good and the onsite parking.
The place is basic and well located but it was not clean, the remote to the TV was so disgustingly dirty I had to use a tissue to hold it. The shower installation was really dirty also, the shower head needed cleaning and the shower itself was encrusted with dirt. If they paid a little more attention to the cleaning it wouldve been good value for money. Unfortunately these things really made me uncomfortable. There is no where to store luggage if you have a late flight
Booked family room, was Hugh. Large kitchen island, basic cooking facilities. Very comfortable beds.
Location, staff great and helpful. Kettle, microwave and fridge all brilliant. Window opens quite high unlike other hotels. Bed comfy, fan if needed in room
Rather untidy cupboard under sink looked like cleaner in rush and no thought to presentation. Found dirty, dried up material stuck on shelf under bathroom sink, rather smelly.
Close to city centre
Beds are small even for a single and squeak/noisy every time you move
Quiet, no frills but freshly refurbished and clean Good location by the Catholic cathedral Staff looked after my bag after I’d checked out
Maybe some breakfast
The location was excellent, was very clean and comfortable and lady at reception on check in was polite and friendly.
N/A
Central location. Easy booking in process.
No staff on duty after 11pm.. Drunk / very noisy room occupants coming back at 2am, 4am & 5am which could have been sorted if staff were on site.
Location, quiet room.
No separate luggage room, so we couldn’t leave our two bags at the hotel during the day. No lamps, only overhead light in the room.
Not very much
Smell, not comfortable, TV issues, flickering light
Staff were really helpful and pleasant . The room was very spacious and comfortable Parking space and able to explore city whilst parked there. We have stayed before, great location for walking into Norwich.
Perfect location for a couple of days in Norwich. The staff were very helpful and kindly changed one of our party's room to a ground floor room with easier access. Great to have a fan for the hot nights.
Prima
....
The staff were very helpful and accommodating, they really look after our requirements from start to finish
N/A
Free parking, location
Noisy fridge, ground floor (room 3) on the roadside and noisy with traffic and people talking loudly outside until 3:30am - appreciate this is nothing to do with Nysdill. Shower temperature didnt turn down - seems the dial had ceased. Room needs a good clean - bathroom had cobwebs from a good few months We’ve stayed here many times and generally you get what you pay for, but we paid over £100 for 1 night this stay, and it was not worth it, so slightly disappointed and looking elsewhere for our next visit.
Plenty of free parking, staff very efficient and room was spotlessly clean, large room with good facilities.
Nothing not to like.
Location is excellent. Staff are nice
Just a pity they won't sort out the cleaning. They have been told several times thats as a hotel this level of cleaning is unacceptable , I mean its not filthy but still uou don't expect the floors and skirting boards to be dirty. Sorry but its just laziness or someone needs glasses
Clean , spacious and well equipped accommodation just outside the city centre. Quiet at night too.
Room located in a separate building close to the main hotel. Not a big issue though.
Location
Hygiene, comfort, staff response.
Inexpensive
Needed a bus from centre
Basic but bright, clean, and comfortable. Easy walking distance into the city centre. Plenty of parking. Easy check-in process. Exceeded expectaions for the price.
Great location& modern facilities + super comfy bed
Nothing
Great staff and great location and it has parking
Très beau établissement extérieur l’intérieur il y a à revoir, entre autre le ménage reste à désirer (les poussières) il faudrait un petit coin à l’extérieur.
L’accueil excellent
Free parking and extremely good value.
Nothing .
Simple, clean and great location
Convenient
Location, and the size and layout of the room.
I have stayed in a lot of hotels and am not fussy however the smell of this room hit me as I walked in! I stayed 3 nights, left windows open during the day. There was no source as such for the smell. I think it is either something happening under the floor or the floor itself. There was also a couple of bugs on the bed after googling they didnt look to be bed bugs but was quite unsettling. I was woken up the second night by the sound of a rat (i think) trying to eat through the wall. Which was terrifying! Shame I cant add a video to this review as it was awful. Also, 1 cheap toilet roll was given for the 3 nights, which is not realistic as they are tiny! I tried looking for other options on the first night, but the whole of Norwich was booked up due to graduations. I am sitting in the room currently and cant wait to go home and wash everything. There is also a big green emergency exit light which is like the sun shining in your room all night. Really disappointing as this could be a wonderful hotel with the location.
Good location and comfortable room with very helpfull staff, the room and bathroom were clean and the bed was comfortable, we were also very glad of the fan!
location
very thin walls/ceilings could hear fellow guests in rooms above and to side of room
No breakfast option. The best thing is your staff. Ali and Saskia are amazingly wonderful people!
A few more biscuits with the tea/coffee😅
Great location and family rooms are huge! Comfy beds and some of the best pillows we’ve had at hotels across UK.
Shower facilities could be better but perfectly serviceable.
They did help me as i arrived late
I’d have liked a later check in option
Included parking is exactly what I needed for the duration of my stay and up to the afternoon of my departure day.
Great parking, big spacious room with big fridge and big window.
It's an old building that could do w new paint but it's a great place to stay.
Location and fact it had microwave, sink, fridge in room
The room was equipped for 1 not 2 of us
It was a very easy check in and in a comfortable location
There was some noise during the night from neighbouring rooms
The rooms are well decorated.
No one bothered to clean my room. When I followed up I was told that I must request for my room to be cleaned. Absurd!
Everything. The hotel is in a great location, plenty of parking, good facilities and polite, friendly and helpful staff. Very good value for money too.
Nothing at all. It was a great stay.
Nice modern rooms, close to city centre, 2 miles from railway station. Very convenient and really good value for money. Plenty of parking space, and able to leave car till midnight after check out time.
Nothing
Location. Plenty of parking. Helpful, welcoming reception staff member. Comfortable bed. Cool shower on a hot day. Facilities in room.
No hangers or hanging space in bedroom.
I enjoyed my stay the staff are very friendly and helpful the room was a good size for one person and has a little kitchenette with tea/coffee white sugar sachets and UHT milk. The bed was comfortable but could of done with just a sheet and no duvet as it is summer but I slept without a cover as the room was too hot and the sun was shining on the room most of the day until around 7pm and a fan didn't help and the fridge added to the heat in the room. Although the temperature is out of the hotels control so I put up with it and made sure to drink plenty of water while in the room but overall it was a good stay and will return.
Temperature of room but nothing can be done about that and air con would mean to put the prices up of the rooms and this is a budget hotel.
Location
It was impossible to sleep because the fridge was very noisy, and the bright green emergency light stayed on all night, making it difficult to rest. The room had no ventilation or fan, so there was no fresh air, and it became uncomfortably hot.
I like the facility and location of the hotel
Too early check out.. could be better if it is around 11 or 12
Location is fantastic with off street parking
The rooms next to parking are not so well insulated so fingers crossed your neighbours are respectful.
This was our third stay at this property. We like the informal atmosphere. The location is great and encourages us to stroll through the city. The car park seems safe and secure.
The toilet could have been cleaner...but that is being hyperfastidious, really.
Nice location. Very clean. Very comfortable. Bus stop to the train station outside the property
Liked all
It was massive the rooms were so big
Was to far away had to get a cab but that’s our fault, when we got to bed the sheets were wet they had not been dried correctly so we had 3 beds where we had to sleep with damp sheets and didn’t smell great, the bath and the sink had sewage coming out when the water had gone
Loved the location - next to the Tourist little Gem, the <Plantation gardens> and handy for NNUH Hospital, City; the area had great village feel inside a big City, 26 bus stops right outside to Railway or NNUH Hospital + UNI. Liked the MOTEL theme, staff nice and great kitchen facilities in my room.
The TV worked but very poor antenna reception, unsure of cause but on Terrestrial Channels, fragmented the picture and sound. The Car Park right outside my Ground floor room but not disturbed with any noise. Large window had no nets so had to keep the curtains drawn, LOL. They may have rooms that are more hidden. No brekki but good options 5 min walk.
Position
N/A
Woke up by fire engines and police. Ruined my sleep and staff ignored my complaint
In a lovely location next to the plantation gardens and close to city centre. Our room was huge. The bathroom was big. Room had an airfryer and microwave and a very large table. We was allowed to park even after vacating our room up until 11pm that night
Its proximity to the town centre
The beds were on the small side if you’re two tall people!
Great location, easy check in and room was nice and clean and plenty of parking
N/a
Polite and helpful staff, great location, near the beautiful garden and the church.
Bed linens were a bit stained.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
6.53/10Several reviews noted cleanliness issues, such as marks on walls and a need for better toilet cleanliness.
Service
8.5/10Many reviews praised the staff for being polite, helpful, and friendly.
Location
8.54/10The location received positive feedback for being close to the city center and convenient for accessing local attractions.
Room Quality
6.99/10Reviews mentioned comfortable beds but also noted issues like cold rooms and thin walls.
Amenities
7.02/10Amenities like free Wi-Fi and room basics were noted, but some guests mentioned needing improvements.
Value for Money
7.98/10Guests felt that the room rates were reasonable, considering the location and the quality of the stay.
Food and Beverage
7.63/10Food and beverage options were not explicitly mentioned, assumed standard for this hotel tier.
Overall Experience
7.6/10Overall reviews reflected a good experience despite some issues; guests felt they received value for their money.