The Clovelly Bungalow

De prachtige koloniale bungalow! Het is onderdeel van Golden Ridge Hotel (via receptie aldaar) en heeft een originele antieke inrichting en mooi onderhouden Engelse tuin.

Het is enigszins gehorig.

De ligging is perfect , er wordt gebruik gemaakt van de faciliteiten van het ridge hotel. Goede gym, heerlijk zwembad . We hadden half pension geboekt. En beide buffetten waren fantastisch! Het personeel spreekt goed Engels en staat open voor feedback. Wifi en 4G werken goed.

Dat we maar 1 nacht geboekt hadden

Very nice old style bungalow; great swimming pool with fantastic views

Shower not so good for hotel of this class and breakfast was not great

It was in a central location

The toilet got clogged. The staff had to be told twice to get something done.

The hotel of dream From the first seconds, as soon as the taxi took us to this hotel, we were amazed by the service. Starting from the SECURITY guard and the DOORMAN caring meeting at the taxi, then the BARTENDER who picked out the right welcome-drink because he saw that we were frozen from the road. RECEPTION team paid us a lot of attention, answered all our questions, advised places in Sri Lanka and their advice always worked. Of course, the RESTARAUNT’s team works very well together, they see every moment of help that is visible in our eyes. A new fork, a napkin or water, they anticipate any request and come to the rescue themselves, without an additional request. The CHEFS COOK excellently, our 7-year-old child ate every dish with great appetite, the food is very diverse and for every taste. The CLEANING service kindly provided us with an iron, and thanks to them, our room smelled delicious. The GARDENERS here have golden hands, the beauty of the garden made me want to cry, for 2 days I could not get used to this beauty and photographed the flowers every minute. Even a part of the team that we met in the ELEVATOR showed us signs of attention and we felt like respected guests. I would also like to thank the team who helped organize a surprise on my husband's birthday. When he woke up and opened the window of his room, the staff was standing in the garden with a cake and everyone was singing the song "Happy Birthday". They allowed me to add my decor, which I brought from Moscow to the luxurious garden. Thanks to Linton, Thakshila, Chef, and every team member we talked to, I'm sure you know who I'm writing about. Unfortunately, I didn't remember all the names. It was a different world. This hotel has taught us a lot!

We had an excellent stay. The bungalow was magic and the staff were wonderful and always willing to help!

Beautiful and charming hotel with breathtaking nature and beautiful landscaping around. Service was excellent and staff very helpful and welcoming. Nothing negative to point at.

Charming bungalow with fireplace. Indoor swimming pool was fantastic Staff were wonderful

The jacuzzi did not look inviting

Beautiful location with great pool and restaurant.

Confusing check in as no communication about where to go. Shower was also leaking onto the floor.

A wonderful room with shared facilities: the fireplace added a unique touch. The firewood was most appreciated! Indoor pool has excellent views.

The bubble bath did not work at all! The sofa arrangement in the common area makes no sense in the context of groups!

Staff were very friendly Lovely cottage Very comfortable bed and pillows Fantastic indoor pool with views

Colonial Bungallow. Food, staff, strawberry farm inside the property

Couple of minor maintenance issues

Was a pleasant stay.. The guest relation manager had an exceptional good personality. Staff were friendly and helpful. Food was great. Will definitely stay there again.

Not much

Location is great. Faces beautiful hillside. Hotel has great facilities.

The service for food was slow. There is definitely room for improvement on that front. Given the price, perhaps breakfast could be included in it.

We did not get to stay in the bungalow instead ‘upgraded’ to their soul less corporate hotel. It had zero personality .

The room was spacious however the noise from the bar travelled and people could be heard conversing outside your room .

The bungalow is steeped in history but it is part of a corporate type hotel

Staff is super friendly, the bungalow belongs to the golden ridge hotel which provides many excellent facilities. Breakfast and dinner buffet is great.

Nothing.

Fabulous property, great staff, nice facilities as part of the hotel

Wish they had more vegan food options

The Staff were amazing. Anusha from front office welcomed us as we checked was a lovely host. Nishantha and his team from housekeeping were equally fantastic. The place is so cozy and warm. The food was nice too. We had the breakfast buffet at the hotel restaurant and a few meals at the Sackville bar & restaurant. Both were of good quality. The waiting staff were great in both places. Altogether an awesome experience. Planning to head there again in December.

The Clovelly Bungalow dates back to 1835 but is in the grounds of the 5* luxury resort, the Golden Ridge. So you have the best of both worlds: stay in colonial era accommodation and bring back the vibes of when tea was first planted in Sri Lanka, but have three different eating options, two great bars, an incredible swimming pool (the views!), a gym and a spa. For a family, the rooms themselves are a little small, but have everything you need, and you also have access to two drawing rooms to relax in, including one with an open fire for those winter evenings. Should you be lucky enough to have the bungalow to yourself, then you'll have all the space you need. And look out for Manola in the main dining room, one of the loveliest, friendliest and most passioate young waiters you could ever meet: brilliant English and so engaging with guests - he's an incredible asset to the Golden Ridge team.

Absolutely nothing. The hotel is ideally situated for exploring the area around Nuwara Eliya, and the blend between colonial and modern is amazing. Just a great place to stay, to have fulsome days and then come back and relax.

The hotel is located in beautiful surrounding atmosphere. The Room was clean, nice and spacious. Breakfast offered with a wide variety of food, the staff were very helpful and friendly. And very important thing which wasn’t clear when we booked but it was good to have is that “The Clovelly Bungalow” is part of big hotel ( The Golden Ridge) and you can have access to all the hotel facilities

Nothing

I absolutely loved everything The location , cleanliness , accomodation, food ,and kindness of all the team, especially Dananjaya , Dulshani , Dilshan , everybody was extremely kind , friendly and helpful. Thank you for everything I really recommend this lovely hotel

Nothing I appreciate everything and everyone

Bungalow is nice though overshadowed by tall glass chrome modern hotel. Well maintained

Hardly anyone was having food & drinks as it’s prohibitively expensive. Heated swimming pool wasn’t lukewarm. Shower is two flights below the pool floor. Very odd

Our honeymoon stay at the Golden Ridge Hotel surpassed all expectations, thanks to the exceptional service provided Manjula Perera and his dedicated team. From the moment we arrived, we were greeted with warmth and hospitality, setting the tone for a truly unforgettable experience. attention to detail and personalised service made us feel like valued guests throughout our stay. Anticipating our needs and went above and beyond to ensure that every aspect of our stay was perfect. The culinary offerings Were fabulous thanks to each and every hardworking chef at the hotel, especially the Indian style chicken curry served for breakfast. I want to thank each and every employee for providing us with great hospitality. Thank you Sishir and Geema

The bungalow is nicely positioned with good views. Highly recommend Lovers Leap walk, coming back through the tea plantations.

The bungalow is part of a bigger more modern hotel, and as such has a less individual feel than expected. Dining is in a typical big hotel buffet style. Food was good but not our preference in terms of feel. However this appears to be more typical of Nuwara Eliya.

Clovelly Bungalow has a few rooms, however the use of the lounge and private garden makes you feel if it’s your unique historic home

I could not fault anything

Location and historical background. It is set in the grounds of a fantastic hotel of which visitors can use their facilities

The staff and management are outstanding and when my husband needed a doctor and hospitalisation the professionalism was exemplary. Thank you

Everything was perfect. Great location with a view. Good breakfast at their hotel.

Clovelly bungalow turned out to be part of a large hotel although separate. So we had access to two good restrooms and beautiful heated pool

Nothing

A beautiful heritage property with a history. Comfortable 4 poster bed. Buffet breakfast had an extensive choice. Staff were friendly and helpful. Spot is scenic.

The fact that it is now run by the The Golden Ridge Hotel and that the access to the bungalow is through the hotel was not clearly communicated. And so we had to go around in circles a few times before we found the place. Unfortunately the views on the website don't tell you that the bungalow is surrounded by high rise buildings belonging to the main hotel. We were in the Premium King. On arrival the toilet that had been used by someone was still dirty and housekeeping had to be rushed in to clean it. Not a good feel. A double jacuzzi takes up almost the whole bathroom space and looked like that too could do with a good clean. The shower cubicle in such a large bathroom is very cramped and water flows out of it. Needs attention.

the room was is a charming old house but we can enjoy the facility of the hotel near by Food is excellent. We enjoyed the recreation building swimming pool/massage/kids corner

Very good

Fact that it was part of a big hotel. Photos are utterly deceptive. You find yourselves looking at a 10 meter high roof blocking g the view.

The house looks lovely, the bed is very comfortable and the breakfast buffet is plenty and big, room service’s desserts (millionaire’s cake and cheese cake were great)!

It took 2 hours and several calls for room service to arrive - the food arrived cold and it tasted really bad (curry was precooked and still arrived cold, although clearly not fresh, chicken schawarma was a joke -do not order it), we stayed at room ivy crest and every night at 00:02 we got a wake up call playing music(which we never ordered) also was annoying beyond measure and was not resolved by the staff, when I called front desk nobody picked up - I had to walk to the other building , the whirlpool is leaking heavily- which means when you use it, the whole bathroom will be under water

We stayed in the bungalow which is pretty, but as other comment mentioned it is part of a larger complex that is bit tacky. Staff’s English was not very good but Dilrukshi who told us that she started only a few days ago was very nice and helpful and her English was perfect. Bed was comfortable. Overall fine stay but not up to what we have experienced during the rest of the trip.

Restaurant was not very good, no Sri Lankan food. Much more expensive than better restaurant in the country. Much smaller portion. A bit difficult to communicate with the staff. Jacuzzi in our room was not working very well.

The best buffet breakfast one can find in Nuwara Eliya! This pretty property is a must-stay, the staff is very helpful.

We couldn’t stay at the Clovelly Bungalow because of emergency repairs to our room so we were accommodated in the Victoria Bungalow for one night and then the Golden Ridge Hotel. Staff did try their best, but it all felt a little impersonal and we were disappointed. We had specifically chosen the Clovelly because of its small size and heritage atmosphere and while the facilities at the Golden Ridge are nice, we hadn’t expected to spend our holiday in a modern hotel with massive crowds.

Not being able to experience the Clovelly Bungalow, the open fireplaces and other features which we had been looking forward to! The website should make clear that the Clovelly Bungalow is part of a large, mass tourism hotel complex, and not a stand-alone heritage property.

Facilities are nice even though the rooms are a bit cold and the food is ok

Let's start from the beginning: finding the hotel. The pin on Google Maps is wrong. When you call them for directions, they tell you to which street you should go, but don't tell the most important detail: the hotel is connected to another one with a different name and there is no sign marking that the clovely is also there. After driving around for a while, we finally found it. Them the real challenge begun. We arrived 1h after check-in time (mo surprise since finding the hotel us a scavenger hunt) and had to wait 1 hour to have our room ready. Once we were taken to the room, another 40 minutes wait for our bags. This was enough time for us to discover that the internet connection was really bad in all different areas of the hotel. Exited to finally enjoy some time in the pool, we realized that no one gave us a key to the room. Once again, we went to the reception and, this time, asked them to bring the key to the pool area. 2h later and nothing, we picked it up at the reception. To close my review, a note about breakfast: even though they say it's starts at 6.30 am, nothing is ready before 7.30 am. So if you are planning an early start of the day, don't count on it. .

Everything about this property is exceptional.. Its looks, Its location, Its rooms, the whole feeling is just mind blowing. More than everything the clovelly bungalow’s hospitality is the best so far !! The moment you enter in the hotel they will make you feel like king and queen.. We met with Dilruksi at the reception and she took care of enire process seamlessly.. She is very kind and warm.. In simple word AMAZING !! We are so glad that we picked this Bunglow in beautiful city of Nuwara Eliya.. It truly made our experience 10X Better.

Not even a single thing.. This is the BEST so far

It is my favorite place in Sri-Lanka. Very cozy and beautiful. Staff was helpful and friendly. We adored warm swimming pool with amazing view. Breakfast was also very good. Our staying here was amazing.

Everything was great

Gorgeous historic bungalow. Surprisingly comfortable, with access to a large hotel complex. There was also a wonderful restaurant there to overlook the valley.

They’ve built a giant hotel in front of the bungalow, blocking almost the entire view.

The hotel property is fabulous! It is so classy and I would rate it 7 star. It is new and every department has ensured that it stays that way - housekeeping, gardening etc. The decor, crockery / cutlery is distinctly beautiful. The heated swimming pool is awesome. The staff are all smiling and friendly. It’s a great place to stay and total value for money!

The Clovelly bungalow per se, which is attached to the hotel property is beautiful, but old and kind of dysfunctional- geyser, locker, phone, door locking/ safety etc…. Nothing seemed to work! The hotel staff lack in their knowledge of English and general training, so much so responses/ actions are impacted. Another huge area for improvement is the food. A good spread, but bland food. We are in Srilanka, the land of spices. We need more spice in each of the items pl!

The bungalow was very comfortable and nice to stay at. Very spacious rooms. Comfortable bedding. Amazing food. Staff was very kind and helpful. Enjoyed my stay. Definitely coming back.

Really nice bungalow. Great experience.

We would not recommend the Sackville restaurant. Quality of the food was poor and very long waiting time.

Environment and amelity in room is great. The building is Europe's style. Old classic furniture.

Everything about the property. The manager - Began took care of us like family. I highly recommend this place.

Good place, good staff.

House keeping were very annoying. At the day of check-in they ring the bells two time @7:00-8:00 PM to clean the room. They never clean the room at the morning, and am not sure why they insist to clean it while you are at the room. Room service restaurant is not the best. Although, their breakfast is amazing.

Wow ! The facilities are amazing! The staff are incredible! Such a beautiful place…. Highly recommend…

There in nothing to fault ….. they have thought of everything

EVERYTHING This hôtel is the Best i have booked during my trip in Sri Lanka Everything is perfect and clean From staff to breakfast, room, I have almost canceled my reservation because they have no air conditioning, but actually it is a cold town and i needed a heater :) (stayed 8 to 9 august 2023) The Butlers and Salitha are so focused on guest satisfaction and so professional I went there with my wife and my two children, It was exceptionnal I recommend it for the Experience

NOTHING

Lovely staff, trying to fix a fire for us at it was pooring rain when we arrived. The Clovelly Bungalows belongs to a larger hotel complex, which was not opened yet when we stayed. The Bungalow offers 7 rooms and a beautiful living room area. During our stay our family occupied 2 rooms and we had the entire bungalow to ourselves. Quite mondane..For breakfast we were spoilt, again being the only guests we were treated to European and singhalese breakfast, all with a great misty view of the tea plantations.

Getting to a restaurant for dinner was a bit tricky, as there was no staff available to call a Tuk Tuk and we ended up walking a few km into town. This will surely become easier when the hotel has opened.

The location was beautiful. Because it was slow season. We had the entire cottage to ourselves. The staff built us a lovely fire. Yes, in August it was cold.  breakfast was in a different building, excellent. Very modern in contrast to a very traditional cottage. 

Charging plugs were totally inadequate. 

Great service, great food, lovely rooms, and friendly atmosphere with a feel of being in little England

I found no fault at all