Somerset Pudong Riverside Shanghai vs Similar Hotels

Rooms are described as spacious and clean, contributing to a comfortable stay.

Rooms described as very spacious with great views and large beds, but several mentions of dated furnishings, carpet wear and small maintenance needs in some rooms.

Rooms are old and in need of refurbishment.

Mixed reviews; some enjoyed spacious rooms but others found them small.

Multiple reviews mention cleanliness positively, but one review notes occasional power issues in the room.

Rooms reported as quite clean daily with water refilled, though some reviews note outdated carpets and minor maintenance issues in parts of some rooms.

Several mentions of old and poorly maintained rooms.

Several mentions of poor cleanliness and unkempt facilities.

Easily accessible transport options and proximity to attractions are frequently praised.

Consistently praised: hotel is immediately above/next to metro lines (Line 4 and 14), excellent connectivity and close to amenities; many guests highlighted the superb river/high-rise views and walkable access.

Great location, close to shopping and transportation.

Positive comments about convenient location near attractions and transport.

Reviews consistently highlight friendly and helpful staff.

Staff generally helpful and efficient (including generous room supplies and a birthday cake gesture), but some guests reported unfriendly/front-desk staff and impersonal check-in experiences.

Issues with staff responsiveness and respect towards guests.

Overall friendly and professional staff noted in multiple reviews.

Breakfast is highly praised for variety and quality.

Breakfast repeatedly highlighted as generous, varied and well presented (wide selection from Chinese to Western). A few guests found some repetitions or blandness on longer stays.

Breakfast options could be improved, not very diverse.

Positive feedback on breakfast and dining options.

Good variety of amenities, although some mention limited elevator availability.

Gym considered varied and usable; convenient shops below hotel and an inexpensive airport shuttle available. However, multiple guests noted the pool was closed and laundry is paid, reducing amenity satisfaction.

Basic amenities available, but some issues with air conditioning and TV quality.

Good range of amenities mentioned, but some were outdated.

Hotel is considered a good value for the quality provided.

Generally seen as good value due to prime location, large rooms and plentiful breakfast; shuttle and nearby services add to perceived value despite some maintenance or amenity shortfalls.

Affordable pricing considering the location.

Some reviews indicated the hotel was overpriced for the quality.