Holiday Inn Express Ciudad de Mexico Condesa by IHG vs Similar Hotels

Rooms were comfortable and newly renovated.

Mixed reviews; some rooms described as comfortable, others small with issues.

Rooms were spacious and comfortable, but there were mentions of uncomfortable mattresses.

Mixed feedback on room conditions, with mentions of old facilities and noise issues.

Multiple mentions of dust and noise due to renovations.

Several mentions of cleanliness issues, including a dirty room and unclean shower.

Some reviews noted cleanliness issues, such as not particularly clean rooms.

Some reviews mentioned poor cleaning after maintenance work and the presence of water left in the bathroom.

Excellent location near attractions and public transport.

Consistently praised for excellent location close to attractions.

The property has a great location, conveniently located near local attractions.

Repeatedly praised for its central and convenient location near amenities and attractions.

General appreciation for the staff's attentiveness despite some minor issues.

Positively noted for friendly staff; some negative remarks about service at breakfast.

Service was generally regarded as helpful but there were complaints about rudeness from staff.

Many reviews highlighted friendly and helpful staff, despite some lapses in communication.

Positive comments on the breakfast offerings and quality.

Noted for poor breakfast options and limited menu choices.

Breakfasts were described as delicious and contributed positively to the stay.

Breakfast quality was mentioned positively, though some guests wanted more inclusions.

Some amenities like the coffee machine reported issues; gym not functioning.

Basic amenities with limited breakfast options and issues with air conditioning.

Amenities include large bathrooms and comfortable beds, though some facilities had issues.

Level of amenities offered was adequate but lacking in some areas like Wi-Fi and coffee supplies.

Respondents indicated satisfaction with the value, considering the renovations.

Perceived as average for the pricing, but some felt it was overpriced.

Generally perceived as good value, though some felt room pricing was high for the quality.

Guests felt they received a fair deal for the accommodations, especially considering the location.