Vimean Sovannaphoum Resort

Grande piscine et jardin agréable.

Pas très bien placé

The lactation

The WiFi is not great

Todo

Todo me gustó

Good location, clean rooms..

Rooms are small, AC is very slow. Pool was under maintenance during our stay, making the price extremely high for the experience. Honestly a disappointing “resort”: no bar, no restaurant, no pool. Just a basic hotel for the price of a sophisticated one..

I dont like to give a negative review but sometimes we dont have the choice. The staff is helpful and friendly. The resort still have a charming set. Thats it, for the rest, read below.

- there was weddings photoshootings every days, then we were not able to fully enjoy swimming pool - restaurant were closed, no launch or dinner - no breakfast - the teapot in the room was not working, we asked for a new one and it was not working too - fridge int the room was not working - some lights in the room were broken. Sorry,, Its no more a resort, but an average hotel and its not worth the paid price. The services available should be updated on the booking.com description.

Room was clean and large and they provided an portable bed for our 6 yo. Although on the other side from most of the town, the hotel is right on the river and it's a nice spot. The hotel gardens were also attractive with a traditional Khmer house that many took photos in front of.

There was only one light switch in our room for all lights.

Beautiful pool. Clean and nice big room. Good service

No hot water...:-(

Friendly and helpful staff

No breakfast available and no cafes near where to have it. Somewhat annoting that the garden was popular for wedding pictures and when you are in bikinis...

Rundown

Old

Lovely garden and grounds. Friendly and helpful staff.

No hand wash or soap dispenser provided at the sink in the bathroom

beautiful hotel and amazing pool , great location, amazing coffee. Family rooms are beautiful.

the breakfast could be better, it was cold and small variety

The owner is very polite and she try to explained even in khmer language regarding the AC did working well in my room. Me and family felt discomfort and not slept well. We informed to the receptionist but still not solved the problem. The next day the owner knocked our door and explained in Khmer. Anyway we stayed their for 2 nights.

The room was clean and regularly serviced.

The lights did not all work and the bed was hard. There were so many wedding photos occurring on the grounds that the pool never felt comfortable to use. We were so dissatisfied that we checked out two days early even though we still had to pay for it .

Setting and layout very pleasant, with a nice balcony for the room. Pool area very pleasant. Staff were super helpful!

The breakfast was pretty basic.

Great location, lovely hotel , very nice room , loved the swimming pool. great breakfast . lovely staff and very helpful

loved it all

Position. The room was fine.

Mobbed each afternoon by wedding photographers, making the pool uncomfortable to use. I have agonised over sharing this but on the last day, I discovered my reserve phone had been removed from the room. There is no doubt that it was taken. I reported it when we were leaving shortly afterwards and I'm afraid the reaction was less than helpful.

The breakfast was very limited and of poor quality but at least it was free

The water in the pool was murky and no-one was using it. No towels or umbrellas. The shower screen in the bathroom was missing so the floor was wet all over. One evening there was no water in the bathroom. The phone in the room didn't work. However the man at reception was as helpful as he could be.

Bed comfortable. Room large. Battembang itself.

Pictures do not give correct impression of this. Room was damp. No soap. Small towel. Water from basin fell on the floor. Shower mouldy and shower door jammed. Free breakfast cost 3 dollars and was a joke. Staff not helpful. Unable to use the pool or outside space due to weddings photographers, and retinue. Could go on.

friendly staff so very accommodating. everything was clean comfortable beds

Sometime no or only cold water in the shower in the room. Swimming pool never accessable, because every day there were wedding photographers or receptions. No breakfast and no restaurant available, even though they promoted it.

Location

Did not say restaurant and bar closed, so no breakfast

I have stayed at this hotel many times before. The Gorgeous wooden suite with poolside view was fabulous. Staff are friendly. An added cultural bonus is the activities of wedding photographers who use this attractive location for pre wedding shoots.

It was disappointing but understandable that the restaurent services were not available during my stay. I was told that the restaurant will be opening in January . I could get a Khmer Breakfast for $1 down the road and a nice coffee shop nearby. Some of the bathroom fittings were a bit wobbly.

location

No breakfast or bar available though advertised. The garden and Pool area was constantlybeing used for wedding photos so felt uncomfortable using this area

The beds

No breakfast facility; place is a bit rundown; room had no place to sit; balcony only good for drying clothes; our toilet didn’t flush well; bad lights in room; location

nothing- we kept getting kicked off our balcony for the constant wedding photoshoots taking place ALL DAY, EVERY DAY!! it was really irritating to have a photographers yell at our children to hurry up and close the door or get off the balcony so they could take their photos. We felt like we couldn’t leave our room because of this.

The rooms were old and run down. The shower water run over the top of the toilet. So anyone wanting to go to the toilet after the shower was used was walking on wet floors and a wet toilet. Wedding photos taken constantly in front of our villa and we weren’t allowed to use our balcony. we felt like we couldn’t leave our room because we were constantly yelled at by photographers.

This place is a dump. The bathroom was unclean, mouldy and wet all the time equating to a very unpleasant experience. No hot water. At all. I ran the shower for a looooong time. No hot water.

Everything. Poor staff professionalism. At reception they just hung out and stuck their heads in their phones. The room, the bathroom and the kitchen were nothing like the photographs on your website. Go figure. Therefore I am applying for 100% refund. Now, I don't reckon I'm too fussy, I've stayed in some pretty crappy places but on a value for money rating this place scores around -1000. I have photographic evidence, however, your system would not upload them successfully. I am happy to supply them if you have an alternative.

not much

had photographers constantly in the resort, on our balconies, taking wedding photos, leaving mess everywhere. It was not fair when we were the ones paying for the hotel, and they were in on our balconies. Told reception, they didn’t understand what we were saying or offer to tell them to move away from our rooms.

John! He was amazing. My husband got sick and he helped us call the hospital, and he and a colleague drove us there at no extra cost. My kids had to stay in the hotel room and John helped them order food. He was really caring🥰

We could not use the pool. Something in the filter system was broken, so it looked like a swamp. There were no food at the hotel.

Clean, comfortable room. Helpful staff. Nice clean swimming pool.

No hand soap provided.

Lovely pool in a nice setting. Lovely staff.

Found the hotel a bit tired looking for the price. Air con and fridge didn’t work in the first room so had to change rooms. Constantly had to ask for extra towels as the old ones were taken away after the room was cleaned but they weren’t replaced properly. Same for bottles of water- it was 3 of us but always received only 2 fresh bottles. Restaurant wasn’t open and neither was the pool bar.

grounds and pool were great. staff friendly loved the location across from the river and close to night street food

we were in the villas and pretty dated. need a refresh and upgrade to warrant the price of the rooms.

good air con, friendly staff, nice gardens and fish pond, comfortable beds, good location in town but on the other side of the river so it still felt like it was away from the busyness.

building works next door meant it was a bit noisy sometimes

Great staff, lovely clean rooms, pool was nice and refreshing

Air con wasn’t good for size of room - it was very hot during the nights

nice enough hotel with pool

no breakfast when advertised, not as central as advised, bath room really needs attention the entire bath moves, water goes all aver the floor