Cocos Polhena

The accommodation was excellent, the staff were very friendly and as a local resident I would highly recommend it. However, the loud sound from nearby restaurants was a significant drawback.

Only the nearby loud sounds.

Bella struttura vista mare, bella camera, bagno con box doccia separato dal resto (difficile da trovare in Sri Lanka). Colazione buona ma niente di che. Location un po’ isolata se non si considera la spiaggia di fronte, ci sono pochi ristoranti e locali in generale nei paraggi. Staff disponibile e sorridente. Aria condizionata funzionante, necessaria per L umidità che c’è ad Agosto.

Nice place ♥️

Room size, washroom, new furniture new washroom fittings

No elevator

Personal sehr freundlich

Vielleicht öfter Handtücher wechseln aber sonst hat’s gepasst

La ubicación, junto a la playa, y la amabilidad de un miembro del personal.

Hotel muy modesto.Había otra persona (un señor mayor calvo) que estaba siempre viendo cosas en el teléfono móvil y no ayudaba en nada. Desayuno muy pobre. El personal no hablaba prácticamente nada de inglés.

food was tasty. But the quantity of curries were not sufficient even for two person. If add another 2 or 3 menus for breakfast that is much appreciated. Location is very beautiful. but very noisy with the songs heard on buses parked outside.

Even though lunch and dinner was provided on our request, the selections of menu was very low. It should be varied. But however, the food was very tasty.

Our stay at Hotel Cocos Polhena was absolutely superb from start to finish. The staff were incredibly friendly, welcoming, and always ready to help with a smile. Everything about the hotel exceeded our expectations and it truly felt like great value for money. The location is beautiful, especially the calm beach just nearby where we could watch turtles and even swim with them — such an unforgettable experience. The atmosphere was peaceful and relaxing, perfect for a holiday getaway. The breakfast was also superb, fresh and delicious every morning. We enjoyed every moment of our stay and will definitely come again in the future. Highly recommended!

The location, parking space, cleanliness, friendly service team

Nothing specific

I think this hotel is good for everyone but it have not clean washroom because men's washroom of the near to dining area is not clean but everything's are good stuff is very kind i loved most for your hotel

pleas compere your meals poshness other hotels

Close proximity to the beach.

We stayed one night at this hotel. We booked a family room.Room number 110. The room we were given had a horrible smell probably coming from the shower/toilet. The air conditioning did not cool our room enough and tv had no channels as we were told we would have. We spoke to reception and they sent someone to look at the room. The guy came in and said to us that he could not smell anything and that tv was working which was not. He also rang the manager while he was in our room and told him tv was working okay in Sinhala not realising that my husband spoke Sinhalese. I tried to contact manager on my phone while the guy was there but my call was not answered. My husband then asked the guy who came to sort things out to call him on his phone and my husband spoke to the manager who agreed to move us to a better room which was nice and did not have the same smell. In the morning when we checked out the receptionist and another man working there demanded we pay 8000SL extra for the room they moved us to which we were not told we would have to pay when they moved us. Hotel management and staff are extremely unprofessional and I would never stay in this hotel again

Our stay at this property was truly a wonderful experience. From the moment we arrived, the staff made us feel incredibly welcome. They were always friendly, kind, and ready to help with anything we needed. What stood out the most was their warm smiles and positive attitude—they always said “yes” and handled everything so professionally. The atmosphere felt just like home, which made our stay even more special and comfortable. I’ll definitely come back to this hotel on my next visit to Sri Lanka😄

Great service, lovely people, and a very comfortable stay!

Beautiful location, friendly service, and all the essentials you need for a comfortable stay. Plus, the beach is just steps away.

Had such a relaxing stay at Cocos Polhena. The view, the vibe, everything was just perfect.The staff were super friendly and helpful, which made everything even better. Plus, having free parking was really convenient.

Nice and comfortable stay. The location is great, very close to Polhena beach. Helpful staff😊

I enjoyed my stay at Cocos Polhena... I reserved the room without breakfast at first, but I decided to try their Sri Lankan breakfast and it was so good. The staff were very friendly, welcoming and always helpful throughout my stay. The room was very clean and well maintained and the bed was comfortable. The location was perfect just a short walk to the beach and had a pleasant stay overall. I would definitely stay here again on my next visit to Sri Lanka<3

I noticed some comments mentioning noise from a nearby bus station. However, during my stay, I didn't see any buses, and there was no noise at all. The surroundings were quiet and did not affect my experience in any way.

We Got the family room, very big and nice. Very nice 2 wc/bath If waves from the reef is calm there is 3-4 turtles swimming in the bay (polhena beach) go out around 630-930 to swim with them ;)

Bed was very hard, breakfast was not great, toast was pre-made so it was cold and dry. Also!! We were concerned about other review regarding noice from nearby bus station, we asked the staff through a mail and they said “no bus station here” no noice. Just next to the hotel 25 meters some times 1 to 3 party bus is in the area and they play extreme loud music from like 5 pm to 1 am not all days but maybe 5 out of 7 days so if you like it quiet don’t book this hotel

Supper location. very friendly staff.

the room was confortable and clean.

The food could impove. quantity and quality wise.

I had a wonderful stay at Cocos Polhena. The staff were very friendly and welcomed us with warm smiles, always ready to help with anything. The room was comfortable and clean, and the breakfast was so good. I also used the free parking which was very convenient. Polhena Beach is fantastic and very close to the hotel, so it’s easy to walk there anytime. Highly recommended!

Emplacement en front de plage, personnel sympa et chambre spacieuse

Nothing

Everything

Large comfortable rooms. Short walk to clean beach. Great snorkelling spot.

Spacious and clean rooms Next to Polhena beach

Place is right next to a public Bus park and there were thousands of people who had arrived on buses and were on the beach, very loud dance music at the bus park and the party went on till 8.30-9pm and ruined our plans of having a quiet relaxed time on the beach There was no pool too and ruined our afternoon plans and we decided to go Dutchman’s street to have dinner which was super

Very good beach across the street. The staff was very friendly and helpful.

Les personnes à l'accueil étaient très professionnelle s., d'une grande gentillesse. Nous conseillons cet établissement.

Lovely staff Perfect location

the personal was perfect, friendly and helpfull.

everything

I really enjoyed the breakfast; it was fresh, varied, and well presented. The location was convenient, close to shops and public transport, which made getting around easy.

Dichtbij het strand

Wat verder van bedrijvigheid. Kamer zonder raam.

Price

Noisy environment. Due to musical events day and night (just outside the property) Not using floor mats near the bed and in the toilet. No shower curtains available We may avoid Cocos in the future, unless the noisy environs are corrected.

Sea front over looking polheana beach. New hotel good specaious rooms and nice guest relationships

Friendly Staff

Convince

Location was perfect.. Only breakfast was provided with additional charge... The selection of the menu was very less.. The cleanliness of the hotel and the staff is good and corporative.. Nise place to visit..

If the Lunch and dinner were included to the food menu, it will be much easy for the guests to provide their meals during the hotel stay.. Also there is no good place to get food near the hotel.. So everybody has go some distance to purchase food which makes us so uncomfortable and wasting of time.. The cost of other foods appearing in the food menu list is very costly when compare with market price and their breakfast price.. But Breakfast price was reasonable...

Nice, big clean room with a decent view of the beach. Comfortable

No hot water in the shower, restaurant taken over by construction workers

Rooms were nice. Best sleep in days.

Breakfast was okay

The location was good and accessible to the beach. The breakfast was ok..value for what was paid

The view was not all that great...as i requested a beach view room, but it was not available

Location is attractive and beautiful.

We stayed there for 1 night. Rooms value for the price. booked two rooms and they were clean and spacious. One thing I noticed is that unlike many star hotels, Cocos Polhena provide quite big bottles of shampoo/conditioner/body wash in their bathrooms. TV was not working in one room but when informed the staff attended and fixed it quickly. Helpful and friendly staff. Food was delicious. Very convenient location. Literally 30 seconds walk to the beach. It’s a well known swimming spot that the crowds coming from everywhere to swim. But it was not a disturbance for our stay at all. Sometimes loud music will be there but nothing too much. (Not in the late nights). There are many food spots near by. Location is not much far from the main road too. Parking available. Overall recommendable stay.

I paid extra to upgrade to a room with a view. The view was of an internal corridor inside! Very misleading. Also it would have been much cheaper to book with the hotel then with Booking.com.

Well its the location💗✨️🌸 Friendly staff and good service Very clean rooms✌️

The hotel is modern and really clean. The staff was very friendly and always helpful. The position is right in front of the local beach and we loved it.

I recently had the pleasure of staying at a charming boutique hotel that offers an exceptional beachfront experience. After spending several days exploring nearby accommodations, I discovered this brand-new gem on my final day and opted for their budget room. To my delight, it was the most spacious and impeccably clean budget room I’ve encountered in the area, complete with a TV and lightning-fast Wi-Fi. Although meals weren’t included with the budget room, the hotel’s rooftop restaurant provided delectable and affordable dining options. I enjoyed both dinner and breakfast there, savoring the delicious cuisine while taking in the stunning beach views. The staff were exceptionally friendly and accommodating, readily offering information about numerous nearby attractions. The hotel’s prime location ensures easy access to the city and popular activities such as surfing, whale watching and turtle feeding. Safety is a top priority here, and I felt secure throughout my stay. With a variety of room types to suit different budgets, I wholeheartedly recommend this hotel to fellow travelers. My only regret is not discovering it earlier during my visit to the area.

No negatives.

It was across the road from the beach

It was very far from the city, the door latch was very hard to lock. Took us 6 times to try and lock our door. Wifi was brutal

Brwakfast was iconic to start with a juice. However would recommend seeking different elements from breakfast rather than what you have on meat. Buffet would be ideal too.

This hotel is very modern, exceptionally clean and the beds were very comfortable. The showers were excellent and rooms furnished beautifully.

Felt like being in a Western hotel. Everything was new and clean and comfortable. It also has a view of the beach.

Fabulous

Short walk from the beach. Staff were so friendly, shower was great and breakfast was delicious. We felt very safe and welcomed there’

Good value for money. Breakfast was excellent.

I like the view and the around the hotel area is very nice. and bed room is standerd size worth for the buget

Very friendly staff. Since I travelled solo it’s important to feel safe and the staff was very nice and helpful.