Maz Apartments vs Similar Hotels

Rooms were noted to be spacious, well-furnished, and modern.

Rooms were spacious but had minor issues like outdated facilities and noise.

Rooms described as big and nice by some, but others report older rooms on rebooking, uncomfortable bed arrangements (two singles merged), missing advertised spa tub and bathroom maintenance needs.

Standard quality for this hotel tier

The apartments are consistently described as clean and well-maintained.

Room was clean, but some issues were noted with noise from renovation work.

Generally described as clean in several reviews, but there are recurring comments about the jacuzzi being unclean, pool maintenance/no water and some rooms appearing older on return stays.

Mixed feedback: one guest called it 'very clean' while another listed cleanliness as a con, so overall slightly below average.

Some reviews mentioned it being a bit far from key attractions but generally acceptable.

Hotel is far from main attractions, making it inconvenient for frequent visits.

Many guests praise the convenient location and proximity to services; a few point out it is far from Alharam/Alnabawi for mosque visits.

Mentioned explicitly as a pro by multiple guests; location considered a positive aspect.

Guests appreciated the prompt responses and helpfulness of the staff.

Mixed experiences with service; some praised the helpful staff, while others reported poor communication.

Staff and reception repeatedly praised (several named employees commended) and described as respectful and helpful; a minority reported slow/unhelpful check-in, but positive reports dominate.

Strong positive mentions for reception and staff (night shift and a staff member named Khulood) — described as polite, helpful and cheerful.

Food options nearby mentioned positively, but specific experiences not detailed.

No specific feedback on food; overall standard for similar hotels.

Limited F&B options noted (no basic restaurant nearby, only a coffee shop with limited offerings), which frustrated some guests especially in hot weather.

Standard quality for this hotel tier

Amenities present but some issues were raised, like lack of stove.

Good amenities available, with well-maintained facilities.

Facilities are noted positively by some, but there are multiple complaints: pool under maintenance/no water, shuttle not found, no on-site/basic restaurant, and unreliable jacuzzi.

Wi‑Fi was reported to cut out frequently, indicating issues with this amenity.

Many reviews express satisfaction with the value given the quality and service.

Reasonable pricing compared to overall experience.

Mixed signals: a few guests feel price is a little high, while others consider the stay good value given the service and location.

Standard quality for this hotel tier